Dynamic Interactive Communication Environment Bridging the communications gap Green Group Milestones Presentation Presenter 2 Sean Coogan Will Dandridge James Hubany Tom Romero Jeff Wolford 7/26/2016 Green Group Milestone Organizational Chart 3 7/26/2016 Green Group Milestone Meet Bob 4 Distant education student CS 390 sec 1A (web) Needs help with classes No help available at his campus at the level he needs Feels isolated 7/26/2016 Green Group Milestone Meet Sandra 5 On-campus student CS 390 sec 2B (on campus) Works full-time Also needs help in class No help available at her campus at the level she needs Feels isolated 7/26/2016 Green Group Milestone Sharon Martin 6 ODU Site Director “Bob and Sandra’s situations are not unique…” “Communication is an important issue in distance learning” 7/26/2016 Green Group Milestone D.I.C.E. Overview 7 Problem Defined Problem Characteristics Solution Defined Market Identified SBIR Phases / Budget Risks and Concerns Management Plan Conclusion References 7/26/2016 Green Group Milestone Societal Problem Defined Absence of a comprehensive medium for communication outside of the classroom. 8 7/26/2016 Green Group Milestone Did you Know? 9 Overall percent of schools identifying online education as a critical long-term strategy grew from 49% in 2003 to 56% in 2005. (Sloan Consortium’s latest Report) United States online enrollment increased from 1.98 million in 2003 to 2.35 million in 2004. (Sloan Consortium’s latest Report) 7/26/2016 Green Group Milestone Ivy League Goes Online 10 “Information technology offers the potential to multiply manyfold the number of students and scholars with access to Harvard's unique intellectual resources …think creatively and boldly about how they can extend the reach of their excellence through technology in the years ahead.” (Lawrence Summers, Harvard President 2005) 7/26/2016 Green Group Milestone U.S. Online Education Enrollment 4,000,000 Number of Students 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 2005 (Estimated) 2006 (Estimated) Year of Enrollm ent 2004* 2003* 2002* 1,000,000 * Sloan survey report 11 7/26/2016 Green Group Milestone ODU Off-Campus Enrollment 5000 4500 4000 3500 3000 Students 2500 2000 1500 1000 500 0 1984-1985 1989-1990 1994-1995 1999-2000 2004-2005 Year ODU Factbook 12 7/26/2016 Green Group Milestone Where ODU Students Live Live On Campus 14% Live Off Campus 86% 13 7/26/2016 Green Group Milestone On Campus Demographics Newport News 6% Portsmouth 5% Virginia Beach 38% Hampton 7% Suffolk 4% Chesapeake 19% Norfolk 21% Source: Old Dominion University Institutional Research and Assessment Factbook 14 7/26/2016 Green Group Milestone Percent of ODU students that Work Do Not Work 25% Work 75% - 15 Virginia Pilot Online 7/26/2016 Green Group Milestone Why D.I.C.E. is Needed? ODU’s TELETECHNET supports 50 locations (TELETECHNET home page) 16 Old Dominion University is committed to distance education (ODU Strategic Plan 2005-2009) And … 7/26/2016 Green Group Milestone Graduation Rates Across Virginia School 4yr rate 5yr rate University of Virginia William and Mary 83 80 91 89 University of Richmond* Virginia Tech Old Dominion University 73 43 14 81 70 35 Source: Compiled from National Center for Education statistics, U.S. Department of Education. Data is reported as collected by NCES for the entering class of 1997. Retrieved using Graduation Watch * denotes a private school 17 7/26/2016 Green Group Milestone Why is Communication Vital to Students? 18 On almost all variables related to academic success, Learning Community freshmen out-score Non-Learning Community freshmen. The differences are highly significant -Roxanne Gile, Worth Pickering, Marty Smith Sharpe (2000) Non freshmen can benefit from Learning Community too 7/26/2016 Green Group Milestone Benefits of Learning Communities (LC) Item LC Non LC Relations w/ Faculty 52% 41% Sense of Community 85% 81% Study w/ others 61% 41% Roxanne Gile, Worth Pickering, Marty Smith Sharpe (2000) 19 7/26/2016 Green Group Milestone Growth of Facebook.com 20 7/26/2016 Green Group Milestone Growth of Myspace.com 21 7/26/2016 Green Group Milestone Goals Design an stand-alone application that will provide students with a real-time communication environment to improve their success 22 7/26/2016 Green Group Milestone Project Objectives Develop software 23 Form an online education community Share applications on line Form study groups Find mentors Communicate outside the classroom Establish a powerful robust environment Design user friendly GUI 7/26/2016 Green Group Milestone Major Function Component Diagram 24 7/26/2016 Green Group Milestone Scope 25 7/26/2016 Green Group Milestone Database Overview 26 7/26/2016 Green Group Milestone Current Student Interaction 27 7/26/2016 Green Group Milestone D.I.C.E. Student Interaction 28 7/26/2016 Green Group Milestone What our Solution Will Do Audio Real-time Chat 29 Archived Audio Text Picture Identification of User Speaking File Transfer Application Sharing/ Whiteboard Forum / Personal Message (PM) Wiki / Knowledge-Based 7/26/2016 Green Group Milestone What our Solution Will Not Do 30 Steaming video Replace Blackboard Homepages Violate FERPA policies Consume high bandwidth 7/26/2016 Green Group Milestone What’s In The Box? Interfaces Training Materials Hooks to Banner Push Pull from Blackboard Dynamic Interactive Communication Environment 3/24/2006 Web based solution IM Chat IM Voice Wiki Forum, etc. THE BOX 31 Associate Database (may be able to run off SIS db) 7/26/2016 Green Group Milestone DICE’s GUI (Home Page) 32 7/26/2016 Green Group Milestone DICE’s GUI (My Classes Page) 33 7/26/2016 Green Group Milestone DICE Solution Green Group’s Perfect Solution – User Interface Welcome, Jeff Wolford (jwolf008@odu.edu) CS 410, Group Designee “Green” (switch to another group) Community Click here for group news and message boards Static Picture of Person Talking Shareable Application Person Talking Logged in users: Alan IM James IM Will IM Tom IM Sean IM Jeff IM Mark IM Voice Chat Ms. Brunelle IM Enable audio Text Chat Text Chat ^ Shareable Application ex. MS Visio ^ FTP Browse to file to send FTP File Archived chats Text chat from 02/27/2006 Title: Group Project Meeting one Archive Text chat from 03/01/2006 Title: Feasibility Analysis Enter Text Enter More Text Send Text ...older archives... 34 7/26/2016 Green Group Milestone Pros of Solution 35 Increase graduation rates Builds community-mentoring Multi-platform capability Facilitation of group projects Similar products Uses existing technology 7/26/2016 Green Group Milestone Cons of Solution 36 Propagation delay Storage Cost Unethical behavior 7/26/2016 Green Group Milestone Who is our Customer? Colleges and Universities Who will be the first? 37 U.S. has 4000+ Virginia has 99 ODU (TELETECHNET) 7/26/2016 Green Group Milestone What in it for the Customer? 38 Keeps ODU on educational, technological forefront Increases 5yr graduation rate Aids education Increases enrollment 7/26/2016 Green Group Milestone Pre Sales Marketing Strategy 39 Question current thinking Current business processes Be exhaustive Identify strengths/weakness Market opportunities Competitive threats 7/26/2016 Green Group Milestone Post Sales Marketing Strategy 40 Educational conferences User conferences Training of users Customer feedback forums “Golden User” reviews 7/26/2016 Green Group Milestone Competition Matrix 41 7/26/2016 Green Group Milestone Phase 0: Conception ODU Semester 1 (CS 410) 42 7/26/2016 Green Group Milestone Phase 0: Conception ODU Semester 1 (CS 410) Deliverables Feasibility Presentation Milestone Presentation Final Presentation SBIR Grant Proposal Project Website 43 7/26/2016 Green Group Milestone Phase 0: Conception ODU Semester 1 (CS 410) 44 7/26/2016 Green Group Milestone Phase 1: Proof Concept ODU Semester 2 (CS 411) 45 7/26/2016 Green Group Milestone Phase 1: Proof of Concept ODU Semester 2 (CS 411) Deliverables Documentation 46 Creative Writing Paper Budget White Paper Technical Support Paper User Manual Assemble Team Prototype Design Market Research Project Website Lab Prototype SBIR Proposal (Phase II) 7/26/2016 Green Group Milestone Phase 1: Proof of Concept ODU Semester 2 (CS 411) 47 7/26/2016 Green Group Milestone Phase 1: Proof of Concept ODU Semester 2 (CS 411) Budget: Project Staffing Requirements Staffing Number of Hours Pay Rate Software Engineer 1 376 $25 $9,400 Software Engineer 1 376 $25 $9,400 Software Engineer 1 376 $25 $9,400 Project Manager 224 $22 $4,928 GUI Developer 192 $23 $4,416 Network Specialist 32 $20 $640 Testing Technician 104 $28 $2,912 Overhead (40%) $16,438 Total Cost 48 Total Pay $57,534 7/26/2016 Green Group Milestone Phase 1: Proof of Concept ODU Semester 2 (CS 411) Budget: Required Hardware Resources Hardware Number Required Total Cost Dell Precision 380 6 $1,490 $8,940 Dell PowerEdge SC1425 2 $1,750 $3,500 Cisco Catalyst 2950G-24 Switch 1 $1,778 $1,778 Dell Color Laser Printer 3100c 1 $473 $473 25' CAT6 Network Cables 8 $25 $200 Dell 19 inch UltraSharp™ 1907FP Flat Panel 6 $0 $0 Total Hardware Cost 49 Cost $14,891 7/26/2016 Green Group Milestone Phase 1: Proof of Concept ODU Semester 2 (CS 411) Budget: Required Software Resources Software Number Required Total Cost Microsoft Project 2003 Standard 6 $599 $3,594 Microsoft Office 2003 Pro 6 $499 $2,994 MSDN Universal Subscription 1 $2,799 $2,799 Adobe Creative Suite 2 Premium 2 $415 $830 Microsoft Project Server 2003 1 $999 $999 Windows® Server 2003, Web Edition 2 $0 $0 Microsoft Windows XP Pro SP 2 6 $0 $0 Total Software Cost 50 Cost $11,216 7/26/2016 Green Group Milestone Phase 2: Critical Design 51 7/26/2016 Green Group Milestone Phase 2 Critical Design Deliverables Management Plan Personnel Plan Testing & Evaluation Plan Working Product Model Software Integration of Software 52 Marketing Plan 7/26/2016 Green Group Milestone Phase 2: Critical Design 53 7/26/2016 Green Group Milestone Phase 2: Critical Design Budget: Required Hard Resources Item Number Required Total Cost Microsoft Project 2003 Standard 6 $599 $3,594 Microsoft Office 2003 Pro 6 $499 $2,994 Microsoft Windows XP Pro SP 2 6 $0 $0 MSDN Universal Subscription 2 $2,799 $5,598 Dell PowerEdge SC1425 4 $1,750 $7,000 Dell Precision 380 6 $1,490 $8,940 Cisco 2610XM T1 Router 1 $1,478 $1,478 Dell Color Laser Printer 3100c 1 $473 $473 25' CAT6 Network Cables 8 $25 $200 Dell 19 inch UltraSharp™ 1907FP Flat Panel 6 $0 $0 Total Cost 54 Cost $30,277 7/26/2016 Green Group Milestone Phase 2: Critical Design Budget: Project Staffing Requirements Staffing Number of Hours* Pay Rate** Yearly Salary Total Pay Project Manager 632 $37 $69,128 $23,239 Senior Software Engineer 480 $41 $77,500 $19,787 Software Engineer 1 2352 $32 $59,700 $74,689 Software Engineer 2 2352 $32 $59,700 $74,689 Software Engineer 3 2352 $32 $59,700 $74,689 Testing Technician 1 448 $35 $65,100 $15,513 Testing Technician 2 448 $35 $65,100 $15,513 GUI Developer 120 $31 $57,600 $3,677 Technical Writer 400 $28 $53,500 $11,383 Hardware Specialist 80 $32 $60,000 $2,553 Networking Specialist 352 $29 $54,100 $10,129 Overhead (40%) $130,344 Total Labor Cost $456,204 *Hours Determined by WBS Days * 8 hours (assuming 8 hour work days) **Payrate = (Yearly Salary/235 days) 55 7/26/2016 Green Group Milestone Phase 3: Production & Out Years 56 7/26/2016 Green Group Milestone Phase 3: Production & Out Years Deliverables Maintenance Customer Service Patches/Updates Newer Versions 57 7/26/2016 Green Group Milestone Phase 3: Production & Out Years 58 7/26/2016 Green Group Milestone Phase 3: Production Budget: Project Staffing Requirements 59 Staffing Number of Hours Pay Rate Yearly Salary Total Pay Project Manager 24 $37 $69,128 $882 Operations Manager 720 $30 $56,700 $21,715 Marketing Director 2160 $33 $62,600 $71,923 Finance Director 480 $34 $63,200 $16,136 Software Engineer 150 $35 $65,100 $5,194 Testing Technicians 1 528 $35 $65,100 $18,283 Testing Technicians 2 528 $35 $65,100 $18,283 7/26/2016 Green Group Milestone Phase 3: Production Budget: Project Staffing Requirements 60 Staffing Number of Hours Pay Rate Yearly Salary Total Pay Webmaster 300 $35 $65,700 $10,484 Technical Writer 100 $28 $52,500 $2,793 Networking Specialist 64 $32 $60,000 $2,043 Customer Support Technician 1 1000 $20 $37,600 $20,000 Lawyer 80 $39 $72,800 $3,098 Overhead (40%) $76,334 Total Labor Cost: $267,169 7/26/2016 Green Group Milestone Out Years Budget: Project Staffing Requirements 61 Staffing Number of Hours Pay Rate Yearly Salary Total Pay Operations Manager 1880 $30 $56,700 $56,700 Software Engineer 1880 $35 $65,100 $65,100 Webmaster 235 $35 $65,700 $8,213 Networking Specialist 64 $32 $60,000 $2,043 DICE Expert 1 1880 $20 $37,600 $37,600 DICE Expert 2 1880 $20 $37,600 $37,600 Bookkeeper 1880 $18 $34,000 $34,000 Lawyer 160 $39 $72,800 $6,196 Overhead (40%) $98,980 Total Labor Cost: $346,431 7/26/2016 Green Group Milestone Milestones Recap 62 7/26/2016 Green Group Milestone Budget Recap Phase 1 Resources Phase 1 Staffing Phase 2 Resources Phase 2 Staffing Phase 3 Resources Phase 3 Staffing Out Years Total Development Cost 63 7/26/2016 Cost $26,017 $57,534 $30,907 $456,204 $21,951 $267,169 $346,431 $1,127,338 Green Group Milestone DICE Break-Even Analysis Initial Annual Cost per Unit $74,963 $346,431 Price per Unit $75,000 $35,000 Profit per Unit $37 $35,000 Units needed for BreakEven 11 Units sold (yearly) 2 Break-Even Time (years) 6 Profit Break-Even Analysis 400000 343643 300000 273643 203643 200000 133643 100000 63643 0 -6357 -76357 -100000 -146357 -200000 -216357 -300000 -351357 -400000 1 2 3 4 5 6 7 8 9 10 Years 64 7/26/2016 Green Group Milestone Risk Chart 1. 2. 3. 4. 5. 6. 7. 65 7/26/2016 Technology Compatibility Database Availability FERPA Funding Cost Student Acceptance Maintenance Copyright Infringement Green Group Milestone Mitigation of Risks 66 7/26/2016 Green Group Milestone Funding Plan SBIR Funding Agency: National Science Foundation CIT Assistance – SBIR Funding Agency: National Science Foundation 67 Phase 1: $100,000 Phase 2: $750,000 Small Business Loan (Phase 3) Preliminary Contract from ODU / Other Customer 7/26/2016 Green Group Milestone Management Plan 68 7/26/2016 Green Group Milestone Management Methods 69 Weekly meetings Instant messenger Team members Decisions Ground rules 7/26/2016 Green Group Milestone Evaluation Plan Technical Marketing Hardware Scope Software Customer Phase 0 Interoperability Niche Phase III Evaluation Of DICE Phase I Phase II Management Cost Scope Financial Personnel Risks Administrative 70 7/26/2016 Green Group Milestone Phase I Success Indicators 71 Marketing Customer base is clearly and accurately defined Documentation is update on competitive threats Technical Functioning GUI prototype Functional interface with Banner Functional hooks to enterprise level databases Documentation of interoperability components are published Functional integration of hardware and software Technical documentation for software and hardware Secured SBIR grant for Phase II 7/26/2016 Green Group Milestone Phase I Success Indicators 72 Cost Budget that meets the SBIR funding allocated Budget broken down by phase and reviewed periodically Breakeven point is documented and realized Management Collaboration is the leading factor in discussions Open, Honest, and Direct Communication is present Each members’ contributions are satisfactory Schedule for meetings clearly articulated Every meeting is documented 7/26/2016 Green Group Milestone Conclusion 73 Problem with current communication medium Technology exists to implement solution Beneficial is to customer Solution is feasible 7/26/2016 Green Group Milestone Experts 74 Dr. Levinstein -- Database Steve Crawford -- Distance learning/archive of material Carol “Stash” Stanley – FERPA issues Sandra Waters -- Banner Christian A Pucher -- Technology and implementation Kai Van de Carr – Desktop sharing software 7/26/2016 Green Group Milestone References National center for education statistics Quality of online education http://www.virtualcollege.org/stats/stats_reports.htm ODU Distance Learning and Strategic Goals 75 http://scholar.lib.vt.edu/ejournals/JOTS/Winter-Spring-2000/pdf/swan.pdf http://www.nacubo.org/x164.xml http://www.ed.gov/about/offices/list/ovae/pi/cclo/distance.html http://cade.icaap.org/vol5.1/8_powell_et_al.html Surveys http://www.sloan-c.org/resources/overview.asp Studies http://nces.ed.gov/ http://www.dl.odu.edu/about_us/ http://www.odu.edu/ao/affairs/odusp2005%5B2004.12.10%5Dbov.pdf http://www.odu.edu/ao/upir/factbook/hc_enrollment/hc_by_university/hconoffsum_r.ht ml 7/26/2016 Green Group Milestone References 76 The Ivy League Explores Online Learning http://www.president.harvard.edu/speeches/2005/0609_commencement.html 7/26/2016 Green Group Milestone Reasons for communication items in DICE Community – Auto generated from DICE: customers will be in touch with others who have their same knowledge base Shareable application (whiteboard) – actually seeing the items discussed visually adds to quicker clarification FTP – Files need to be transferred Voice – 5 times more efficient than text Text – small in size and easy to archive Wiki/Archives – for offline communications 77 7/26/2016 Green Group Milestone Request addition to group not specified by SIS or Blackboard interfaces Green Group’s system Request Addition to Group Requestor Fill out form And submit via system Accept request and send to respective decider Review process for Specified group criteria Approves or denies form in system Process Flow Diagram System stores decision No Email notification 78 Decider (Teacher, TA, GA, or student assigned leader) 7/26/2016 Approved? Yes Requestor is added to group Green Group Milestone Enter User Name & Password Verify Information Invalid Report Error To User Valid User Log-on View Sessions Welcome Screen View Account Information List Sessions Process Flow Diagram 79 Search for Session Account Information Account Options Create Session Add Course Delete Course List Available Courses List Courses on Account Join Session Enter Search Criteria Session Options Find Session(s) Update Sessions List 7/26/2016 Add Course To Account Delete Course From Account Green Group Milestone