TABLE OF CONTENTS 1) Table of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2) Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3) System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 i) Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 ii) Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4) System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 i) External Device Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 (a) ButtonLinkTM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 (b) Database Interface Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 ii) Application Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 (a) Receptionist Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 (b) Surgical Room Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 5) System Application Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 i) Application Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 (a) Starting the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 (b) Selecting a Patient’s Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 (c) Clearing Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 (d) Making a Bracelet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 (e) Reading a Bracelet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 (f) Navigating the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ii) Application of Band. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 (a) Standard Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 iii) Disposal of the PatientView 100 Band. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 6) Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 i) Improving USB Device Stability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 ii) Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 (a) Notes for Windows XP users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 7) Medical Memory Systems Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 i) General Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 ii) Disclaimer of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 iii) Privacy Act Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 iv) Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 v) Disclaimer of Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 8) Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 1 INTRODUCTION The PatientView 100 is Medical Memory System’s (MMS) solution to the problem of Reception to Surgeon communication of Patients’ medical information. This product is designed to reduce costly mistakes due to problems stemming from incomplete, inaccurate, or nonexistent information. SYSTEM REQUIREMENTS In order to install and use the PatientView 100, you must have the following hardware and software components: Hardware Pentium II or higher (or similar performance chip) 64 MB RAM 8X CDROM USB 1.0 Port Keyboard Mouse Monitor MiniButtonTM ButtonLinkTM PatientView 100 Band The PatientView 100 consists of several hardware parts. The most visible part to the user is the MiniButtonTM, which is contained within the PatientView 100 Band. This unit contains the data storage device, which is where patient information is stored and retrieved from. Data can be read from the MiniButtonTM using the ButtonLinkTM. The ButtonLinkTM is a USB attachable unit used to read information from, and write information to, the MiniButtonTM. 2 A minimum of a Pentium II processor (or similar performance chip) is needed to support the remainder of the hardware requirements. A minimum of an 8x CDROM is needed to read the software package from the accompanying CD. The PatientView 100 package will consist of a minimum of one MiniButtonTM and PatientView 100 Band, with additional units available for ordering. ButtonLinkTM is a separate accessory that comes with the purchase of a PatientView 100 package. For more information on how to use MiniButtonTM, visit the following link: http://www.macsema.com/pdf/ButtonMemory_Spec.PDF For more information on how to use the ButtonLinkTM, visit the following link: http://www.macsema.com/buttonlink.htm Software PatientView 100 installation package Windows 98/2k/Me/NT Standard Database and Database Drivers (e.g. ODBC) Office 2K package 800x600 resolution 16-bit Display colors (24-bit Display colors recommended) Available disk space of 200 MB An ODBC compliant database (consider revision) is required to obtain a patient’s medical information. The database interface will be available through the installation of ODBC package from Office 2k or later versions of the package. For further information on how to use the ODBC package, visit the following link: http://search.microsoft.com/search/results.aspx?qu=odbc&View=msdn&st=b&c=0&s=1 For further information on how to install Office 2k, visit the following link: http://www.microsoft.com/office/ork 3 SYSTEM INSTALLATION PatientView 100 External Device Installation ButtonLinkTM Installation: To install the ButtonLinkTM, please follow the manufacturer’s ButtonLinkTM installation guide. Database Interface Installation: A MMS Service Representative will do this. Please notify your Service Representative before making any changes to your database schema. PatientView 100 Application Installation Receptionist Installation: 1. Confirm the ButtonLinkTM has been installed on the computer. 2. Close all other applications running on the machine. 3. Insert the CD labeled “PatientView 100 Application” into the receptionist’s CD-ROM. 4. If the CD-ROM does not auto-start, click the “Start” menu, choose “Run”, type in “D:\setup.exe” (where D is replaced with the letter of your CDROM drive), and press “OK”. 5. Click “Next” when you see the PatientView 100 logo screen. 6. Accept the license agreement and click “Next”. 7. Choose “Receptionist Installation” and click “Next”. 8. Choose default location to install the software or change the location and click “Next”. 9. Click “Finish” once the installation has completed. Surgical Room Installation: 1. Confirm the ButtonLinkTM has been installed on the computer. 2. Close all other applications running on the machine. 3. Place the CD labeled “PatientView 100 Application” into the surgical assistant’s CD-ROM. 4. If the CD-ROM does not auto-start, click the “Start” menu, choose “Run”, type in “D:\setup.exe” (where D is replaced with the letter of your CDROM drive), and press “OK”. 5. Click “Next” when you see the PatientView logo screen. 6. Accept the license agreement and click “Next”. 7. Choose “Surgical Room Installation” and click “Next”. 8. Choose default location to install the software or change the location and click “Next”. 4 9. Click “Finish” once the installation has completed. 5 SYSTEM APPLICATION USAGE PatientView 100 Application Use Starting the Program: To start the application, double-click the PatientView 100 icon on your desktop. The following screen will appear: Note: The Surgical Room installation will not contain the “Query” and “Make Bracelet” buttons. Selecting a Patient’s Record: 1. Type in the patient’s complete first and last name as they appear on the patient’s medical bracelet in the corresponding boxes. 2. Type in the patient’s ID# in the appropriate box. 3. Click the “Query” button. 6 Clearing Data: At any point, you may press the “Clear” button to remove the patient’s information from the screen. This will not delete any information in the database and will only remove the information from the screen. Making a Bracelet: Once the patient’s information has been selected and is displayed on the screen: 1. Click the “Make Bracelet” button. 2. When you see the picture located above, ask the patient to place his or her wrist where you may access the PatientView 100 Band. 3. Touch the ButtonLinkTM to the MiniButtonTM located on the PatientView 100 Band. 4. While the information is transferring, you will see the following screen: 5. Do not remove the ButtonLinkTM from the MiniButtonTM until you see the following screen: 6. Press the “OK” button. 7 Reading a Bracelet: Make sure to clear a patient’s information from the screen before beginning. 1. Click the “Read Bracelet” button. 2. When you see the picture located above, ask the patient to place his or her wrist where you may access the PatientView 100 Band. 3. Touch the ButtonLinkTM to the MiniButtonTM located on the PatientView 100 Band. 4. While the information is transferring you will see the following screen: 5. Do not remove the ButtonLinkTM from the MiniButtonTM until you see the following screen (this should be almost instantaneous): 6. Press the “OK” button 7. You should now see the patient’s information displayed on the screen. 8 Navigating the Program: The following are subsections of the PatientView 100 software program: Heading What is found Patient’s Mailing address Personal Information Patient’s Insurance Company Patient’s Recorded Allergies Allergies Severity of each Patient’s Recorded Allergy Surgery Name Surgery Location on Patient’s Body where Surgery will be Performed Patient’s Prescribed Medications Medications Dosage Frequency Duration Start date 9 Application of the PatientView 100 Band The PatientView 100 Band consists of a MiniButtonTM encased within a band that looks similar to a traditional medical band. Standard Application of the PatientView 100 Band: 1. Prior to the application of the PatientView 100 Band, the receptionist must make sure all data stored on the PatientView 100 Band is correct. 2. The receptionist will ask the patient to hold out his/her arm. 3. The PatientView 100 Band will then be applied to the free wrist of the patient. This wrist will be the opposite of the wrist that is holding the traditional medical band. The band must be securely fastened to the patient; the PatientView 100 should be tight enough so that the Band cannot slide off the wrist. The band must be loose enough to allow two fingers to be placed between the band and the wrist of the patient. This is to avoid injury to the patient. 10 4. Once attached to the patient, the receptionist will verify the information on the PatientView 100 Band. 5. When verification concludes, the application process of the PatientView 100 Band is complete. Disposal of the PatientView 100 Band In order to dispose the PatientView 100 Band, the nurse or medical staff will take the band to be incinerated. The MMS Service Representative gives further explanation of, and training in, this process. The PatientView 100 Band and MiniButtonTM must be destroyed after one use. 11 TROUBLESHOOTING IMPROVING USB DEVICE STABILITY In some cases, slowing down the computer hardware's graphics acceleration may improve the stability of USB devices. To adjust the computer hardware's graphics acceleration: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Display icon. 3. Click the Settings tab located in the Display Properties dialog box. 4. In the Settings tabbed page, click the Advanced Properties button. 5. Click the Performance tab located in the Advanced Display Properties dialog box. 6. Drag the Hardware Acceleration slider to the left to slow down the rate. TROUBLESHOOTING Problem: There is no video displayed when the application is running Solution: Use the Device Manager to verify that the USB Host Controller has no resource conflicts. Slow down the graphics hardware acceleration. Notes for Windows XP users At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft certification, a warning message appears. You may see this message when installing this driver or update. If you do, you may choose to click the Continue Anyway button. PatientView 100 application has tested this driver or update on Windows XP, and it does not impair or destabilize your computer. If you need more XP-related information, go to the product web site's Help or speak with Medical Memory System staff. 12 For instructions on how to use the Software installation, see the section on “Installation and Software use”. 13 Medical Memory Systems Disclaimers General Disclaimer Adherence to these guidelines will not ensure successful treatment in every situation. Further, these guidelines should not be considered inclusive of all accepted methods of care or exclusive of other methods of care reasonably directed to obtaining the same results. The ultimate judgment regarding the appropriateness of any specific procedure, the physician in light of all circumstances presented by an individual patient must make therapy or referral. The "Expert Advice" area ("Advice Area") of familyeducation.com is designed to help users find and understand general information on certain subject matters ("Subjects"). This Advice Area contains the advice and comments of individuals who are trained in the specified Subjects ("Experts") and is designed to provide useful advice in regard to such Subjects. The Expert guarantees neither the accuracy nor completeness of his/her advice. The advice and comment of any Expert do not constitute the advice or comment, nor do they necessarily reflect the views, of http://www.cs.odu.edu/~spostlew/. This Advice Area is not intended to provide a basis for action in particular circumstances without understanding the use of this product. If professional advice or other expert assistance is required, the services of a competent professional person should be sought. http://www.cs.odu.edu/~spostlew/ and the Experts expressly disclaim any and all responsibility for any liability, loss, or risk, personal or otherwise, which may be or is incurred as a consequence, directly or indirectly, of the use and application of any advice or comment by any Expert. If you submit your question for a response, you understand and agree that your question and the Expert's answer may be posted on this Web site, 14 though names and other obvious identifiers will be removed. Please note that this Advice Area, like all areas of http://www.cs.odu.edu/~spostlew/, is subject to the Terms of Use. Be sure to review the Terms of Use. Certain areas deal with health and medical related issues. Please note that such areas are not intended to create any physician-patient relationship or supplant any inperson medical consultation or examination. Always seek the advice of a trained health professional with any questions you may have regarding a medical condition and before seeking any treatment. Proper medical attention should always be sought for specific ailments. Never disregard professional medical advice or delay in seeking medical treatment due to information obtained on http://www.cs.odu.edu/~spostlew/. Any information received from this Advice Area is not intended to diagnose, treat, or cure. This site is for information purposes only. The information on this advice area is not intended to replace proper medical care. The content on the site is presented in summary form is general in nature, and is provided for informational purposes only. Before using this information in any important matter users should carefully evaluate its accuracy, completeness and relevance. If necessary users should obtain appropriate professional advice relevant to their information needs. The information on http://www.cs.odu.edu/~spostlew/ or mirror site found at the Old Dominion University Computer Productivity Initiative site (CPI) should not be considered complete, nor should it be relied on to suggest a course of treatment for a 15 particular individual. Further references to http://www.cs.odu.edu/~spostlew/ will also apply to this mirror site. MMS makes no representations or warranties with respect to any information offered or provided on or through the MMS website regarding use or wear of device. Neither MMS, nor any of its contributors, shall have any liability for the content or any errors or omissions in the information provided by this website. Disclaimer of Liability Documents available were prepared as an account of work sponsored by Old Dominion University. Neither the University nor the Medical Memory System team, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, or process disclosed, or represents that its use would not infringe privately owned rights. Further, Medical Memory System is not responsible for the contents of any off-site pages referenced. Privacy Act Warning Certain administrative information, such as your name, user ID, and level of access to your health records, electronic services, is collected in order to provide you access to your medical records and is subject to the Privacy Act of 1974 (5 U.S.C. 552a, as amended). Only authorized persons in the conduct of official business may view personal, administrative information contained in the medical records and Administrative system of records. Any unauthorized disclosure or misuse of personal administrative 16 information may result in criminal and/or civil penalties. Any individual may file a civil action in a Federal District Court against VA if the individual believes that VA violated the Privacy Act. Copyright All material contained within this web site is subject to copyright laws. This information may not be reproduced or redistributed in any way or form without the express permission of the Medical Memory System team. However in most cases this will not be a problem. Disclaimer of Warranty THE MATERIALS ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL MMS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO MMS. 17 INDEX Allergies (see Application -> Selecting Patient’s Record -> Allergies) Application Clearing Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8, 10 Making a Bracelet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Navigating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10 Reading a Bracelet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Starting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Selecting Patient's Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Allergies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Medications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Surgery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Application of PatientView 100 Band (see PatientView 100 Band -> Application of) ButtonLinkTM Installation of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Usage of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Clearing data from screen (see Application -> Clearing Data) Copyright (see Disclaimers -> Copyright) Database Interface Installation of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Disclaimers 18 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-16 Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Privacy Act. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-17 Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Disposal of PatientView 100 Band (see PatientView 100 Band -> Disposal of) General Disclaimer (see Disclaimers -> General) Hardware Requirements (see System Requirements -> Hardware) Images of Application (see Application -> Images) Improving Stability of USB Devices (see USB Device -> Improving Stability) Installation ButtonLinkTM (see ButtonLinkTM -> Installation of) Database Interface (see Database Interface -> Installation of) Receptionist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Surgical Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Liability Disclaimer (see Disclaimers -> Liability) Making a Bracelet (see Application -> Making a Bracelet) Medications (see Application -> Selecting Patient’s Record -> Medications) MiniButtonTM Installation of (see PatientView 100 Band -> Application of) Usage of (see ButtonLinkTM -> Usage of) Disposal of (see PatientView 100 Band -> Disposal of) Navigating the Program (see Application -> Navigating) 19 PatientView 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 PatientView 100 Band Application of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Disposal of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Personal Information (see Application -> Selecting Patient’s Record -> Personal Information) Privacy Act (see Disclaimers -> Privacy Act) Reading from the PatientView 100 Band/Bracelet (see Application -> Reading a Bracelet) Selecting a Patient’s Record from within the Application (see Application -> Selecting Patient’s Record) Software Requirements (see System Requirements -> Software) Starting the Application (see Application -> Starting) Surgery (see Application -> Selecting Patient’s Record -> Surgery) System Requirements Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 USB Device Improving Stability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Warranty Disclaimer (see Disclaimers -> Warranty) Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Writing Information to Bracelet (see Application -> Making a Bracelet) 20