Page 2 The Resource Monitoring System Safety Precaution WARNING! Important: Please read and be sure that you understand this entire user’s manual before operating the RMS system Follow all operating and use instructions. Strictly adhere to all warnings on the product and in this user’s manual. Keep children away from display device. Keep display device away from water to avoid possible shock. Page 3 The Resource Monitoring System About this Manual Okay, you’ve got a brand new RMS system with some nice features. Now what? Afraid you’ll press the wrong button or forget how to perform an operation? Don’t worry! We’ve designed this guide to take you step-by-step through each functional operation that can be done with the RMS system. This manual will help you learn about all of the options. Follow along, section by section, and you’ll find it’s as easy as 1-2-3. Here’s an idea of what will be covered in this manual: First, make sure you have read the first section, “Safety Precautions,” before you go any further. Next, there is a description of the hardware and software that makes up the RMS system. Then there is a section that shows you, the user how to operate the system’s buttons and display screen located on the display device. After that, the manual will show you the way to use the software through the graphical user interface. This will include changing modes, settings and passwords and pumping the septic tank. If you encounter any problems along the way, this manual also contains a troubleshooting section to help you out. The final section of this manual contains the certification and warranty information and a part list for repairs. Page 4 The Resource Monitoring System Table of Contents Precaution ……………………………………………………2 Certifications and Warranty ……23 About this Manual …………………………………3 1. Certifications ………………………23 Table of Contents …………………………………4 2. Warranty information ………24 Introduction ………………………………………………5 3. Not under warranty ……………25 System description ………………………………6 4. Parts list …………………………………25 1. Hardware …………………………………………6 2. Software …………………………………………7 Caring for your system ……………………9 Operating the Wall Unit …………………9 1. Using the buttons …………………9 Operating the Software …………………10 1. Program Mode …………………………10 2. User Mode …………………………………10 3. Settings ……………………………………11 4. Initial Setup ………………………12 6. Navigating the Menu ………13 7. Data and Graphs …………………15 8. Alert Indicators ………………17 9. Acknowledging Alerts ……19 Troubleshooting ……………………………………20 1. FAQ ………………………………20 2. Solving Known Problems …22 3. Support contacts …………………23 Page 5 The Resource Monitoring System RMS System Introduction When too much water enters a septic system, the lifespan of the septic system is significantly reduced. The fundamental problem consumers have in managing their use of water is that there is no feasible way to tell how much they have used. As a result, they are unaware of how much water is going into their septic systems at any point in time after washing clothes, taking a shower, or running the dishwasher. Overflowing the septic system will eventually cause the septic system to fail. The excess water forces solid waste and scum to flow into the drainfield, reducing its ability to disperse the effluent into the soil. Since the unprocessed waste comes to the surface, a failed drainfield constitutes a health hazard. It will require a costly excavation to repair and restore the drainfield to its full capacity. The RMS Solution: The Resource Monitoring System eliminates this problem by recording a household’s water intake and estimating the remaining capacity of its septic tank. An RMS screen, generally located on the wall near the thermostat in the house, can display this information for the consumer. By sounding an alarm, the RMS system notifies the consumer if current water usage exceeds septic tank capacity. This system uses a central unit (See Page 6 The Resource Monitoring System example at the end of this page) that accepts readings from several water meters placed throughout the house. Installation of an RMS system would include a central unit with display screen, a processor, a data storage device, and several water meters. System description Hardware The RMS system consists of several hardware parts. The most visible part to you the user is the wall unit (See figure below). This wall unit contains your display screen, a processor and a data storage device. It is also where you will read information about your septic system. The panel will display different graphs based on what buttons you press. Detailed information regarding the operation of this display unit can be Page 7 The Resource Monitoring System found later in the manual. The other hardware pieces are the water meters. As a user of RMS it is important for you to know where the water meters are in case you need to replace one. Information regarding replacement of a meter can be found in the back of this manual. Software The Resource Monitoring System (RMS) has been designed with both functionality and ease of use in mind. Each feature is easily accessible within the intuitive user interface (see figure below). The Graph Panel is your principal source of information on your water usage patterns. RMS has several different graphs available for you to view including the following: Septic Tank Capacity Remaining Water Use over the Previous Day Average Water Use over the Previous Week Average Water Use over the Previous Month Page 8 The Resource Monitoring System The Graph Panel also provides Alert Indicators, showing you how close to a given alert level you currently are (see figure on below). The second display component we will discuss is the Information Panel. The purpose of this panel is to describe what’s occurring in the graph panel. For example, if you choose to display the water use over the previous day, the Information Panel will show the current rate of water consumption (ex: 15 gallons per hour), the remaining capacity of the septic tank, and the total water consumption (in gallons) over the past twenty-four hours. The Information Panel will always show you the current state of the alert level. The final component we will take a look at is the menu. The menu system provides you with an intuitive way of selecting options. The options in the menu include graph type, time, mode, alarm, and help. Page 9 The Resource Monitoring System Each of these will be discussed later in the section titled, “Navigating the Menu.” Taking care of your system When cleaning your display screen, use a dry, lint-free cloth. Do not use any cleaning solutions or liquids directly on the display screen. Do not hit or pound on the buttons all it requires is a soft push. Operating the Wall Unit Using the buttons (see figure below) Power Indicator Light: When the red light is on, the wall unit is connected to its power source. Page 10 The Resource Monitoring System Enter Button: Used to select from the menu Cancel Button: Used to cancel a selection Graph Type Button: Used cycle through the graphs displayed in the Graph Panel (used in conjunction with the Time Button) Time Button: Changes the Time Interval displayed in the Graph Panel Arrow Buttons: UP, DOWN, LEFT and RIGHT are used to browse different areas in the display screen and to move through the user menu. (See the section titled “Navigating the Menu”) Operating the Software Program Mode Move to the right in the menu to Mode and click the enter button on Program Mode User Mode In the main menu move the RIGHT arrow to Mode and select User. Page 11 The Resource Monitoring System To displaying the data & graphs again, click on “display data & graphs” in the menu. (See below) Settings Go to Program Mode Click on Change settings Click on your selection from change settings Page 12 The Resource Monitoring System Initial Setup In Program Mode click on initial setup Enter the following information User Name Password (must be re-entered) The Septic Tank Capacity (in U.S. gallons) Enter the Drainfield dispersal rate (see documentation on your septic system for this information) Page 13 The Resource Monitoring System Navigating the Menu The RMS menu has five categories to choose from: 1. Graph Type 2. Time 3. Mode 4. Alarm 5. Help To navigate to an option, simply press the LEFT or RIGHT button until you reach the desired option (see at the top of the next page). Page 14 The Resource Monitoring System Once you’ve reached the option you want, press the DOWN button to list the options within that menu item. Continue pressing the UP or DOWN button until you’ve reached the desired option then press ENTER to select that option (see figure on below). You may press cancel at any time to exit the menu and display the default graph. To find out what each option does, see the corresponding section within this manual. Page 15 The Resource Monitoring System Data and Graphs In order to display a different graph you need to press either the GRAPH TYPE or the TIME button. The GRAPH TYPE button will change what data is displayed to the screen. Pressing the button multiple times will cycle through the various graphs available in our system. These graphs include: Estimated Remaining Septic Capacity Current Water Usage Average gallons per By pressing the unit button you can change the accuracy of the graph. The various times in the time menu include: 12 Hour Time Period 24 Hour Time Period 1 Week Time Period 1 Month Time Period By pressing these two buttons all of the graphs of the RMS system can be cycled through. Shown here is the graph of with a 12-hour period. Page 16 The Resource Monitoring System By Pressing the GRAPH TYPE button the display will change to a different graph. In this case the graph becomes the estimated remaining septic capacity. Note that note only does the graph change but the title bar also changed (See figure below). By pressing TIME button the display will change to a different time period (see figure below). This means that the Page 17 The Resource Monitoring System time that the graph covers will change. In this instance the time changes from a 12 hours period to a 24-hour period. It is therefore by using only these two buttons that you can access all of the graphs that RMS has to offer. You can also change the graph type and time period displayed in the graph using the menu. Feel free to experiment to see what combination you like the best. Alert Indicators Your Resource Monitoring System comes standard with an alert indicator that tells you when you are about to exceed your septic tank’s capacity. There are three alert states described as follows: OK (green) CAUTION (yellow) DANGER (red) During the OK Alert Level (See figure below), the Information Page 18 The Resource Monitoring System Panel will have a green background. This condition tells you that you are currently at a safe level of water use. The CAUTION Alert Level is designed to tell you that your septic tank capacity is close to being exceeded and you should stop using water for the time being. The background of the Information Panel turns yellow in this condition. (See figure below) During the DANGER Alert Level, the background of the information Panel will turn red and the Central RMS Panel will start beeping (see figure on next page). At this point, you should stop using water immediately because the septic tank is now past its capacity. It is likely that some damage has been Page 19 The Resource Monitoring System done to the drain field at this point, but continuing to use water will only cause more damage and may cause a back up into the house. Acknowledging Alerts If the Alert Level does go to DANGER, an alarm will sound. This alarm will continue sounding until the Alert Level goes down to CAUTION or until the alert is acknowledged. To acknowledge the alert simply navigate to the alarm option in the menu (see the section titled “Navigating the Menu”) and press the enter button. NOTE: This does not change the alert level. You should still discontinue your use of water until the Alert Level has gone back to OK. Page 20 The Resource Monitoring System Troubleshooting Frequently Asked Questions Q: What do I need to do when I get my septic tank pumped? A: Go to the Program Mode on the RMS wall unit menu and select the option “Tank Pumped.” Selecting this option will notify the RMS system that your septic tank has been pumped. It is important that you do this in order for RMS to be able to display the correct information to you. Q: What happens if a power outage occurs at my home? A: If you have a power outage RMS will stop working until your power comes back on. It is important to remember that because of RMS is not on it is unable to keep track of what water you use during a power outage. Q: What happens if I need a replacement part? A: You can replace the part by ordering it. Information on how to order parts can be found in the last section of this manual. Page 21 The Resource Monitoring System Q: If I sell my home do I need to notify RMS of this ownership change? A: No. However, if you are still under the warranty period the warranty will end with the sale of the house. Q: I am replacing the water pipe that RMS is installed on. How do I do this? A: Our recommendation is that you call a professional plumber for such an installation. If instead you choose to do the installation yourself it is important to keep in mind that you will violate the warranty if you damage or attempt to modify any component of the system including but not limited to the water meter that was on the old pipe. See the Installation Manual for instructions on this. Q: The screen went blank. A: More than likely nothing is wrong. screen saver turned on. What is wrong with my system? What likely happened is that the To turn off the screen saver simply press any of the buttons on the RMS wall unit and the display will once again become active. Q: My system is beeping. A: This beeping is to notify you that you are close to the capacity What is wrong? limits of your septic system. To turn the beep off press the enter Page 22 The Resource Monitoring System button on the RMS wall unit or navigate the menu to the alert option and press enter. If the beeping occurs on a regular basis then there are several things that you must consider. First of all you should think about getting your septic tank pumped, as it is possible that your tank capacity has been reduced. You should also consider ways to use less water. If the problem still persists contact customer support service. Solving Known Problems The incorrect septic system capacity can be entered into the system. In order to resolve this problem contact customer support. A meter could break. In order to test for this enter Program Mode and select option “Test Meters.” This will perform calculations on your meters and will notify you if there seems to be a problem with any of your meters. If it finds anything wrong with the system or if it doesn’t find anything wrong, but you still suspect a problem, you should contact customer support. Your display screen will no longer display anything. In this case it is possible that your display screen is broken. Press a button on the RMS wall unit to make sure that the screen saver is not on. Also check to make sure the power light is on. If the screen still does not display anything or if the power light is off, contact customer support. Page 23 The Resource Monitoring System Support Contact Information Phone Number: 1-757-683-3653 Fax number: 1-757-555-1234 Address: Department of Computer Science Old Dominion University Norfolk, VA 23529-0162 Web page: www.cs.odu.edu/cs411W/Fall03 Email: ray@cs.odu.edu Certifications and Warranty Certifications This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. current. This equipment generates and uses electrical FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operation this equipment. Page 24 The Resource Monitoring System Warranty Information This limited warranty is valid for U.S. RMS Systems manufactured for sale in and purchased and operated in the United States. Resource Monitoring System (RMS), Inc warrants to the original consumer purchaser that the RMS unit and all component parts shall be free from defects in material workmanship for a period of one year from the date of purchase. If a defect covered by this limited warranty occurs during this one-year warranty period. RMS will repair or replace the defective device or component part, at its option, free of charge. This limited warranty does not apply if the RMS device is used with products not distributed or licensed by RMS or if the defects have been caused by negligence, accident, unreasonable use, modification, tampering or any other causes not related to defective materials or workmanship. Additionally, this warranty shall not be valid if the serial number of the RMS unit has been altered, defected or removed in any way. Please retain the original or a photocopy of your dated sales receipt to easily establish the date of purchase for in-warranty repairs. To receive warranty service in the U.S. you must contact customer support at the web site or Page 25 The Resource Monitoring System phone number listed in the support contact section. Customer support will give you instructions to send in defected unit. The purchaser shall pay for the cost of returning the unit to the RMS Service Center. Not under warranty If your RMS unit requires repairs after termination of the one year limited warranty period, you may contact RMS at the web site, email address, or phone number listed in the support contact section for instructions. Parts List Parts Manufacture Water meter Central RMS Wall Unit Price $80.00 per meter Contact RMS for this information. $200.00