Team Platinum CS410 7 April 2005 Members:

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Team Platinum
Team Platinum
CS410
7 April 2005
Members:
Ian McKay
Robert Pilkington
Anjalee Sinha
Sean Alcos
Joseph March
Andrew Cherry
Website: http://www.cs.odu.edu/~rpilking/cs410/
7 April 2005
Team Platinum
1
iRespond
TM
Privacy,
Security,
&
Service,
You can trust!
7 April 2005
Team Platinum
2
Members
Janet Brunelle
General Manager
Ian McKay
Project Manager
Sean Alcos
Web Design,
Researcher
Rob Pilkington
Web Developer,
Researcher
Joseph March
Writer, Hardware
Researcher
Interface
Consultant
7 April 2005
Anjalee Sinha
Marketing, Records,
Presenter, Consulting
Coordinator
Emergency
Services
Consultant
Team Platinum
Andrew Cherry
Graphics, Editing,
Stats
GPS Consultant
Wireless
Consultant
3
Outline
•
•
•
•
•
•
Problem
Solution
Customer
Technical details
Product details
Conclusion
7 April 2005
Team Platinum
4
Introduction
7 April 2005
Team Platinum
5
Problem
• It is not always possible to communicate
the need for emergency assistance
7 April 2005
Team Platinum
6
Communication
“The exchange of thoughts, messages, or
information, as by speech, signals, writing,
or behavior”
7 April 2005
Team Platinum
7
Problem Characteristics
• Inability to communicate
• Isolation
• Emergency
7 April 2005
Team Platinum
8
Solution
7 April 2005
Team Platinum
9
Solution
7 April 2005
Team Platinum
10
Solution Characteristics
7 April 2005
Team Platinum
11
Solution Objectives
7 April 2005
Team Platinum
12
Required Components
•
•
•
•
•
•
•
•
•
•
•
Molded plastic body
Emergency button/button cover
GPS receiver
Cellular transmitter/receiver
GPS antenna
Cellular antenna
Flash memory
Rechargeable battery
Recharging unit
Update link
Customer database
7 April 2005
Team Platinum
13
iRespond Fob
7 April 2005
Team Platinum
14
U&R Unit
Update & Recharging
unit
7 April 2005
Team Platinum
15
Modem
7 April 2005
Team Platinum
16
Battery
7 April 2005
Team Platinum
17
GPS Receiver
7 April 2005
Team Platinum
18
GPS Antenna
7 April 2005
Team Platinum
19
Flash Memory
7 April 2005
Team Platinum
20
Cellular Transceiver
7 April 2005
Team Platinum
21
7 April 2005
Team Platinum
22
GPS Required
• Existing infrastructure
• Accurate positioning
• Free
7 April 2005
Team Platinum
23
GPS Fundamentals
• 27 Earth-orbiting satellites
• Developed by U.S. military
• Handheld GPS components
– Receiver
– Antenna
• Measures the distance
between satellites and receiver
http://electronics.howstuffworks.com/gps1.htm
7 April 2005
Team Platinum
24
GPS Coverage
http://www.anythinggps.com/index.asp?PageAction=VIEWPROD&ProdID=214
7 April 2005
Team Platinum
25
Cell Towers
•
•
•
•
Established infrastructure
Cellular 911 calls are free
Backup triangulation
Low cost to the customer
http://www.fcc.gov/cgb/consumerfacts/wireless911srvc.html
7 April 2005
Team Platinum
26
Cellular Triangulation
7 April 2005
Team Platinum
27
GSM Coverage
7 April 2005
Team Platinum
Cingular Wireless
28
CDMA Coverage
7 April 2005
Team Platinum
ALLTEL Wireless
29
Why E-911?
• Two phases
• Government mandated
• Developing infrastructure
7 April 2005
Team Platinum
30
E-911 Fundamentals
1. The user places a wireless call, which transmits the caller's voice and his or her
number to the closest tower
2. The tower transmits the caller's voice signal, the wireless phone's callback
number, and the tower's ID code to a mobile switching center.
3. Notified of the emergency, the position-determining system uses GPS satellites to
find the caller's location, sending latitude/longitude location data to a location
information database.
4. The routing number alerts the local exchange carrier that the call is an emergency,
and the carrier's 911 switch decides automatically which emergency call center is
appropriate and assigns the call.
5. At the appropriate emergency call center, an operator receives the 911 voice call.
6. The operator dispatches emergency response team to save the day.
http://www.sprint.com/business/newsletters/articles/e911how_federal01.jsp
7 April 2005
Team Platinum
31
E-911 Phases
Currently
911 systems can report the telephone number and location
for wireline phones
E911 Program: Phase I
Requires all 911 systems to receive the telephone number of
a wireless 911 caller and the location of the antenna that
received the call
E911 Program: Phase II
Requires all wireless carriers to provide precise location
information within 50-300 meters using longitude and
latitude information
http://www.fcc.gov/911/ and http://www.fcc.gov/911/enhanced/
7 April 2005
Team Platinum
32
Customer Service Center
• One customer service center
– Located in Ohio
– Low taxes
– Inexpensive land
– Existing
broadband
infrastructure
7 April 2005
Team Platinum
33
Database Relationships
Device
Update
Database
Internal Database
customer
update
notes
subscription
emergency contact
7 April 2005
Team Platinum
34
Database Relationships
customer
PK
FK1
FK2
emergency_contact
PK
contact_id
last_name
first_name
phone_number
7 April 2005
serial_number
last_name
first_name
address
city
state
zip
card_id
subscription_start
subscription_end
contact_id
customer_notes
PK,FK1
PK
serial_number
note_id
heading
notes
audio
Team Platinum
id_card
PK
card_id
type
verified
35
Device Update Dataflow
customer
Customer’s
device
Customer information
Payment
Customer information
Vocal notes
Obtain
customer
information
Update
customer
information
Customer information
Customer
database
7 April 2005
Subscription data
Send updates
to device
Customer information
Team Platinum
36
Database Development
• Team
– Database administrator
– Programmers
• Design
• Implementation
• Testing
7 April 2005
Team Platinum
37
Database Maintenance
• Database administrator: $80,000 per year
• Systems administrator: $60,000 per year
7 April 2005
Team Platinum
http://salary.monster.com
38
Database Hardware
• Estimated $2,500 per database server
– Will need 1 primary and 1 backup server
– RedHat Enterprise Linux
– MySQL database server software
7 April 2005
Team Platinum
http://www.dell.com and their PowerEdge 1850
39
System Security
• Sensitive data
• Some data sent to device:
– Remaining subscription period
– Customer notes
• Wired network
7 April 2005
Team Platinum
40
Personal Data
• Example
– Name
– Address
– Drivers license number
– Medical information
– Emergency contact
• Allergies
• Health conditions
• Medical history
7 April 2005
Team Platinum
41
What’s In The Box?
• The iRespond key fob device
• iRespond button
• Internal GPS location device
• Internal transmitter
• Included registration software
• Reset key
• LED - battery level indication
• LED – distress signal sent
• Update & recharging unit
• User manual
• Registration instructions
7 April 2005
Team Platinum
42
Development Plan
•
•
•
•
•
•
Cellular hardware
GPS hardware
Service center database
Service center interface & protocols
Handheld unit control board & battery
Base station hardware
7 April 2005
Team Platinum
43
Marketing Plan
Framework for approaching:
Marketing strategy model for
iRespond.
Marketing strategy model
provides an excellent frame of
reference for our marketing
cases.
Start
Start
Economics
Marketing
Mix
Distribution
7 April 2005
Team Platinum
Consumer
Analysis
Competition
44
Management Plan
Top down approach
MANAGER
MANUFACTURING
OPERATIONAL
CALLERS(5)
TECHNICIANS(2)
7 April 2005
FINANCE
BOOKEEPER
ACCOUNTS REP.
Team Platinum
MARKETING
MARKETING
ANALYST
SALES
PERSONNEL
MANAGEMENT
HR/PAYROLL
Receptionist/Sales
Marketing Asst.
45
Jobs to Outsource
• MANUFACTURING
• CALLERS
• TECHNICIANS
• SALES
• CUSTOMER SERVICE
(Management Consultants, KPMG, Management American Electric Power, Archives(cs410))
7 April 2005
Team Platinum
46
Marketing Strategy
Targeting
• Select target market
• Study unmet needs.
•Sales history
•Demographics
•Psycho-Graphics
•Behavioral Differences
•Overall Growth
•Competitive challenge
Positioning
•Total Value
“–“
Total Cost
• Competition matrix
Vs
Customer needs.
Communicate
•Identify needs, interest
of each target audience
•Define core message
•Explore range of Communication channels.
•Communication Matrix
Branding
• Creating your brand
identity.
• Building brand
awareness and
recognition.
•Delivering a positive
brand experience.
http://www.blueminegroup.com/strategy.asp
7 April 2005
Team Platinum
47
Targeting
specific market segments
That we can win and dominate.
TARGET
18+ yrs Old
WOMEN
ELDERLY
FAMILIES
7 April 2005
Cell-Phone Luddites
Team Platinum
48
Customers
• Individuals that desire an increased sense
of security
• Cell phone luddites
• Families
• Elderly
• Women
7 April 2005
Team Platinum
49
Customer Characteristics
• Desire security
– Will pay for additional security
• Value privacy
• Live in urban areas
• Rely on Emergency Medical Services
(EMS)
7 April 2005
Team Platinum
50
911 Calls In 2000
• 150-million calls
made to 911 in
2000
• 45-million of
those calls made
on cell phones Ground Line,
–
The National Emergency Number
Association (NENA)
Cell Phone,
45, 30%
105, 70%
http://people.howstuffworks.com/location-tracking2.htm
7 April 2005
Team Platinum
51
Emergency Cell Phone Use
http://www.nhtsa.dot.gov/people/injury/research/wireless/c2.htm
7 April 2005
Team Platinum
52
Cell Phone Ownership
Population 2005 U.S. = 295,160,302
Non-Cell Phone
Owners
46%
Cell Phone
Owners
54%
http://www.census.gov/PressRelease/www/releases/archives/miscellaneous/003136.html
7 April 2005
Team Platinum
53
Cell Phone Expense
Semi-Annual, Average Monthly Cell Phone Bill 2000-2004
U.S. Dollars
$50.64
$51.00
$49.91
$50.00
$49.49
$49.46
$49.00
$48.40
$48.00
$47.37
$47.42
$47.00
$46.00
$45.56
$45.15
$45.27
$45.00
$44.00
$43.00
$42.00
JUN2000
DEC2000
JUN2001
DEC2001
JUN2002
DEC2002
JUN2003
DEC2003
JUN2004
DEC2004
http://files.ctia.org/pdf/CTIAYearend2004Survey.pdf
7 April 2005
Team Platinum
54
Overall Market
2003 U.S. Population by Age
Individuals
45,000,000
40,000,000
35,000,000
People
30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
0-9
10-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90-99
100+
Years
18+
http://www.census.gov/popest/national/asrh/NC-EST2003/NC-EST2003-01.pdf
7 April 2005
Team Platinum
55
Target Market
Total 2003 U.S. population
by gender
Men
Women
Women
147,772,517
51%
Men
143,037,260
49%
http://www.census.gov/popest/national/asrh/NC-EST2003/NC-EST2003-01.pdf
7 April 2005
Team Platinum
56
Bureau of Justice Statistics
• 5,341,410 people were the victims of
violent crime in the United States in 2002
• 48.5% of violent crimes were reported to
the police in 2002
•
Number of victimizations for persons age 12 and over, both male and
female
http://www.ojp.usdoj.gov/bjs/pub/pdf/cvus02.pdf
7 April 2005
Team Platinum
57
Sales
• According to a Harris Interactive Study
– Nearly 60 percent of consumers surveyed
would likely feel more safe and secure if they
owned a mobile phone.
– 76 percent of non-cell-phone-owners would
want a mobile phone in emergency situations
7 April 2005
Team Platinum
58
Positioning
The value propositions for iRespond.
• Privacy
• Security
• Cost-effectiveness
7 April 2005
Team Platinum
59
Subscription Plan
Marketing Incentive:
• Lower cost to customer for
guaranteed yearly funds.
• Possible discount for senior
citizens.
Monthly Payment Plan:
$9.99 Per Month
More Expensive
No Guaranteed Funds
Yearly Payment Plan:
$99.99 Per Year
Less Expensive
Guaranteed Funds
7 April 2005
Team Platinum
60
Communications
• Reaching out to the most influential
participants for iRespond like...
Businesses
711
Grocery Stores
7 April 2005
Gas Stations
Team Platinum
61
Branding
• Shorthand way in which people will think
about us.
7 April 2005
Team Platinum
62
Cost of Production
• Estimated cost
– Low volume production cost $173.74
– High volume production cost: $50.00
• Retail cost of competing products:
– GPS tracker phones $199.95
– Safeguardian $199.95
– Wherify phone & watch $199.99 (plus fee)
7 April 2005
Team Platinum
63
us
to
m
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Salary Statistics
Salary per year per person
$140,000
$120,000
$100,000
$80,000
7 April 2005
Salary per year per person
$60,000
$40,000
$20,000
$0
Team Platinum
64
Salaries
7 April 2005
$32,989
Per year
$18,720
Per year
Manager
Customer
Service
Reps
Technicians
$40K
20 K
Marketing
Analyst
Sales
Personnel
Bookkeeper
18 K
Receptionist/
Admin
Team Platinum
$20K
$20K
$24,960
Accounts
Rep.
$45K
Software
Consultants
65
Evaluation Plan
Phase 0
Frequency of Evaluation:
1. One every three months
2. As needed
Phase 1
Phase 2
Evaluation Check List
Phase 0, 1, 2, 3
Technical
Factor
Phase 3
Each phase will be
evaluated based on its
respective evaluation
check list.
Personal
Factor
Marketing
Factor
Administrative
Factor
Financial
Factor
7 April 2005
Team Platinum
66
iRespond Will Do
TM
• Combination GPS and cellular positioning
• On-Demand positioning
• Report location data
• Continuous transmission of distress signal
7 April 2005
Team Platinum
67
iRespond Will Not Do
TM
• Transmit location without being activated by the
user or reveal location to anyone other than our
call center
– invasion of privacy
• Provide location information outside of emergency
situations
– higher production costs
– shorter battery life
– harder to use
• Provide 2-way voice communication
– often impossible or unsafe
– higher production costs
– shorter battery life
7 April 2005
Team Platinum
68
Description of Competition
• OnStar
• Cell phones
• Emergency Position Indicating Radio Beacon
(EPIRB)
• Personal Locator Beacon (PLB)
• Safeguardian
• Wherify’s GPS locator phone
• Wherify’s locator watch for children
• GPS mobile locator / tracker cell phone
7 April 2005
Team Platinum
69
Competition
7 April 2005
Team Platinum
70
Schedule Overview
Please see Appendix _ for more detail.
7 April 2005
Team Platinum
71
Phase 0
Conception Milestones & Deliverables
Please see Appendix _ for more detail.
7 April 2005
Team Platinum
72
Phase 1
Conception Milestones & Deliverables
Please see Appendix _ for more detail.
7 April 2005
Team Platinum
73
Phase 2
Conception Milestones & Deliverables
7 April 2005
Team Platinum
Please see Appendix _ for more detail.
74
Phase 3
Conception Milestones & Deliverables
Please see Appendix _ for more detail.
7 April 2005
Team Platinum
75
Gantt Schedule Recap
Please see Appendix _ for more detail.
7 April 2005
Team Platinum
76
Additional Staffing
• Software engineer I
$46,087 per year per person
• Software engineer IV
$79,195 per year per person
• Software engineering director
$99,995 per year per person
• Testers (testing technician)
$32,404 per year per person
• Design engineer II (architect)
$59,478 per year per person
• Marketing strategists (varies on our needs)
• Production crew to create the iRespond in mass (outsourced)
– price undetermined
http://salary.hotjobs.com/
7 April 2005
Team Platinum
77
Hard Resources
Resource
Workstations
Office Equipments
Network Cables
Phone
User manual
Total Hard Resources
Hard Reources
Number Cost per unit
6 $
2,450
15 $
230
5 $
10
10 $
140
1 $
20
Total Cost
$
14,700
$
3,450
$
50
$
1,400
$
20
$
19,620
(Management Consultants, KPMG, Management American Electric Power, Archives(cs410))
7 April 2005
Team Platinum
78
Budget-Soft Resources
Position
Contract/Days
Annual Salary
Manager
365
$32,989
Customer Service Rep
365
$18,720
Technicians
365
$24,960
Bookkeeper
365
$20,000
Accounts Rep.
365
$22,000
Junior Networking Engineer
720
$22,000
Marketing Analyst
720
$40,000
Sales Personnel
365
$20,000
Network Consultant
720
$45,000
Database Consultant
365
$40,000
Total Salary
285,669
Employee overhead (40% of salary)
$
25,000
Total Personnel Cost
$
310,669
(Management Consultants, KPMG, Management American Electric Power, Archives(cs410))
7 April 2005
Team Platinum
79
Customer Service Center Staff
Salary per year
per person
Employees
Needed
Cost per year
30
$561,600
Database Maintenance Staff
$81,791
2
$163,582
Technical Support Rep.
Inbound Call Center
Supervisors
$24,960
10
$249,600
$32,989
4
$131,956
Customer Service Manager
$55,153
1
$55,153
$26,276
$126,520
$38,921
2
1
2
$52,552
$126,520
$77,842
$35,963
2
$71,926
$37,662
$66,602
1
1
$37,662
$66,602
56
$1,721,515
Job Title
Customer Service Reps
Human Resources Staff
Human Resources Lead
Training Specialist I
Call Center Traffic and
Scheduling Analyst
Help Desk Support
Help Desk Manager
$18,720
Total:
http://salary.hotjobs.com/
&
http://jobsearch.monster.com/getjob.asp?JobID=27806931&AVSDM=2005%2D03%2D28+11%3A03%3A55
&Logo=1&q=technical+support+rep.&sort=rv&vw=b&cy=US&brd=1,1862,1863
7 April 2005
Team Platinum
80
Customer Service Center
• Building maintenance will be required, but
this will be outsourced for $1.30/ square
foot/ year.
• Additional room for 6-14 people will be
required for the current members of Team
Platinum and additional full time
employees
http://www.bizjournals.com/bizwomen/consultants/savvy_business_shopper/1997/06/16/column54.html
7 April 2005
Team Platinum
81
Renting Office Space
• Average cost to lease a building in Cleveland
Ohio is $17.50/ square foot/ year
• Employees of Customer Service Center = 56
• Other permanent employees = 14
• Office Space needed for 70 employees = 15,400
square feet
• 15,400 x 17.50 = $269,500 a year
http://www.officefinder.com/officespacecalc.html & http://www.cleveland-office-space.com/
7 April 2005
Team Platinum
82
Customer Service Center Cost
Customer
Service Center
Staff
+
Building
Maintenance
Services
+
Additional
Staff
+
Rented
Office
Space
=
Total Yearly
Cost of
Customer
Service Center
Not Including
Computers And
Hardware
$1,721,515 + $20,020 + $700,000 + $269,500 =
$2,711,035
http://www.officefinder.com/officespacecalc.html & http://www.cleveland-office-space.com/
7 April 2005
Team Platinum
83
Injection Molding
Polycarbonate Injection Molding Cost per Unit
$1,000.00
$100.00
$10.00
$1.00
$0.10
1 00
0
1 ,00
00
1 0,0
0 00
1 00,
0
0 ,00
0
0
,
1
Source: Dan Arvin, Pioneer Plastics
7 April 2005
Team Platinum
84
Custom Circuit Boards
Circuit Board Cost per Unit
250
200
150
Cost Per Unit
100
50
0
1
5
10
http://www.pcbpro.com/pcb-quote.php
7 April 2005
25
50
75
100
250
500
750 1000
Number of Units
Team Platinum
85
Cost of Production
Cost of iRespond Key Fob
$0.50 Molding (figured at $0.50 per unit for 1000 units)
$59.95 GPS Receiver (Trimble Lassen IQ)
$17.95 GPS Antenna (Trimble-Ultra Compact Embedded Antenna)
$20
CDMA Radio Chip (Cell Phone Transmitter/Receiver)
$3
Mobile Phone Antenna
$19.98 Rechargeable Battery (Lithium Battery)
$38.94 Recharging Station (Includes the following four items)
$7.98
$26.99
$1.47
$2.50
Battery Charger/Cable
Modem (based on TFM-560U Trendware 56k fax/modem)
Internal boards
Molding
$11.95 Flash Memory to store voice data taken from database
$1.47 Internal circuits and main board
Total: $173.74
Sources found in Appendix on page 4
7 April 2005
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86
SBIR Funding
• National Science Foundation (NSF)
– SBIR Phase I awards maximum = $100,000
– SBIR Phase II awards maximum = $500,000
– Additional supplemental award (Phase IIB)
may raise Phase II awards maximum =
$750,000
• Additional Funding from Virginia CIT
Funding
http://www.nsf.gov/eng/sbir/
7 April 2005
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87
Profit
•
Total cost for molding and assembly:
•
Cost for setting our business up:
$2,711,035.00
•
Shipping + assembling @ 17% for 100,000 units:
•
Profit : $51,910,200.00
•
With subscription plan :
Rs.660,000 = $16,500.00
$19,305.00 + $2,711,035.00 = $2,730,340.00
–
–
Yearly fee: $2,499,750 @ 25% of 100,000 units.
Monthly fee: $749,250 @ 75% of 100,000 units per month.
(www.assemblymag.com/CDA/ArticleInformation/features/BNP__Features__Item/0,6493,146239,00.htm,
www.shalincraft-wholesale.com/cargo.html )
7 April 2005
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88
Risk Matrix
7 April 2005
Team Platinum
89
Risk Mitigation
• Legal Disclaimer
• Cellular Triangulation
• Thorough Testing
• Thorough Testing
• Newest Technology
• Legal Disclaimer
• Thorough Testing
• Quality Control
• Low Price
• Self-Diagnostics
• Unique Features
• Data Encryption
7 April 2005
• Covered Button
• On-demand Location
• Activation LED
• Optional Features
Team Platinum
90
Future Implementation
• Upgrades to cell technology
– CDMA & GSM unification
• Improved signal reliability
– Move to all digital; phasing out analog
• Improved battery life
• E-911
– Completion of Phase 1 & 2 across
cell networks
• Improved triangulation
7 April 2005
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91
Using iRespond
TM
• Initial Setup
– Register the unit
• 1-800 number
– Enter optional medical information
7 April 2005
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92
Using iRespond
• Emergency Activation
– Begin GPS satellite acquisition
– Send signal via E-911 setup
• Unit serial number
• Locally stored medical information
• GPS location data, if available
– Continue sending signal via E-911 until
batteries fail or reset.
7 April 2005
Team Platinum
93
Pros of using iRespond!
•
•
•
•
•
•
•
Emergency Services
Persistent Tracking
On Demand Tracking
Precise GPS Positioning
Back-up Cell Tower Positioning
Informed Response
Optional Extras
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iRespond Cons
TM
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•
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•
Lack of constant tracking
Two-way conversation
Database Security
Any wireless communication method can
be interrupted
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Closing Introduction
Picture From: http://www.lethaprojects.com/familyphotos/new_hampshire_trip/pages/chris_falling.htm
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Conclusion
• iRespond! is invaluable to anyone who
wishes to have an increased sense of
security
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References
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Basic 911. (2005). Federal Communications Commission. Available:
http://www.fcc.gov/911/
Battery Charger/Cable
http://www.ixap.com/sti_ProdDet.asp?sku=CHAV-8900TC001&BrandID=AV&ClassID=CH&cid=CHAV&sPageNo=1&PmdName=AUD
IOVOX-9900
Bergman M. (2004). U.S. Cell Phone Use Up More Than 300 Percent,
Statistical Abstract Reports. U.S. Census Bureau News. Available:
http://www.census.gov/PressRelease/www/releases/archives/miscellaneous/003136.html
Bonsor, K. (2005). How Location Tracking Will Work. Howstuffworks.
Available: http://people.howstuffworks.com/location-tracking2.htm
CDMA Radio Chip
http://www.investors.com/editorial/tech.asp?v=4/1
Cell Antenna
http://www.cellphoneshop.net/
Cleveland-Office-Space.com. (2005). Cleveland Office Space Market
Overview. Cleveland Office Space. Available: http://www.cleveland-officespace.com/
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References
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Copper Wire
http://www.allelectronics.com/cgi-bin/category.cgi
Dan Arvin, Pioneer Plastics
Enhanced 911 Wireless Services. (2005). Federal Communications
Commission. Available: http://www.fcc.gov/911/enhanced/
Flash Memory Cards
http://www.flash-memory-store.com/64mb-compact-flash.html
GPS Mobile Locator / Tracker Cell Phone
http://www.gpslocators.com/cogpsmolo.html
Hot Jobs. (2005). Salary. HotJobs.com. Available: http://salary.hotjobs.com/
LED Lights
http://www.allelectronics.com/cgibin/category.cgi?category=340050&type=store
Lee M. (1997). Choosing cleaning service requires more than quick sweep.
Savvy Business Shopper. Available:
http://www.bizjournals.com/bizwomen/consultants/savvy_business_shopper
/1997/06/16/column54.html
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References
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Office Finder. (2005). Office Space Calculator. Office Finder. Available:
http://www.officefinder.com/officespacecalc.html
PCBpro Instant Quote Form. (2005). PCBpro. Available:
http://www.pcbpro.com/pcb-quote.php
Rechargeable Lithium Battery
http://www.ixap.com/sti_deft_plists.asp?SkuD=BTAV-9900LI001&ModelID=9900&ClassID=BT&TypeID=all&BrandID=AV&gID=419
SafeGuardian One Button GPS Cell Phone
http://www.safeguardian.com/
Technical Support Rep. (2005). Monster.com. Available:
http://jobsearch.monster.com/getjob.asp?JobID=27806931&AVSDM=2005
%2D03%2D28+11%3A03%3A55&Logo=1&q=technical+support+rep.&sor
t=rv&vw=b&cy=US&brd=1,1862,1863
TFM-560U Trendware 56k fax/modem
http://www.tigerdirect.com/applications/SearchTools/itemdetails.asp?EdpNo=671885&CatId=564
Trimble Lassen IQ GPS Receiver
http://www.sparkfun.com/shop/index.php?shop=1&cat=63&
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References
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Trimble-Ultra Compact Embedded Antenna
http://www.sparkfun.com/shop/index.php?shop=1&cart=214595&cat=64&
US Department of Justice, “Criminal Victimization in the United States, 2002
Statistical Tables”
http://www.ojp.usdoj.gov/bjs/pub/pdf/cvus02.pdf
Wherify Wireless Location Services
http://www.wherifywireless.com/corp_home.htm
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Questions?
Team Platinum
CS410
7 April 2005
Members:
Ian McKay
Robert Pilkington
Anjalee Sinha
Sean Alcos
Joseph March
Andrew Cherry
Website: http://www.cs.odu.edu/~rpilking/cs410/
7 April 2005
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