Request for Tender FIN10/AGI001
Whole of Government Desktop Hardware Panel
Part F - Statement of Requirements
RFT FIN10/AGI001 Part F
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Table of Contents
PART 1 - GENERAL ............................................................................................................................... 3
1.1
Structure of Statement of Requirements ................................................................................. 4
1.2
Criteria Definitions ................................................................................................................... 6
1.3
Structure of Requirements Statements ................................................................................... 6
1.4
Integration of Deliverables ....................................................................................................... 7
1.5
Occupational Health and Safety .............................................................................................. 7
PART 2 – ABBREVIATIONS, ACRONYMS AND DEFINITIONS .......................................................... 8
PART 3 – DESKTOP PC CATEGORY ................................................................................................. 16
3.1
Standard Desktop PC ............................................................................................................ 17
3.2
Power Desktop PC ................................................................................................................ 31
3.3
Workstation ............................................................................................................................ 45
3.4
Thin Client .............................................................................................................................. 59
3.5
Accessories............................................................................................................................ 69
PART 4 – MOBILE PC CATEGORY .................................................................................................... 71
4.1
Ultra Mobile PC ...................................................................................................................... 72
4.2
Netbook.................................................................................................................................. 84
4.3
Lightweight Notebook ............................................................................................................ 96
4.4
Standard Notebook .............................................................................................................. 109
4.5
Lightweight Ruggedised Notebook ...................................................................................... 122
4.6
Standard Ruggedised Notebook ......................................................................................... 136
4.7
Mobile Thin Client ................................................................................................................ 151
4.8
Accessories.......................................................................................................................... 162
PART 5 – MONITOR CATEGORY ..................................................................................................... 163
5.1
19 Inch Monitor .................................................................................................................... 164
5.2
20 Inch Monitor .................................................................................................................... 170
5.3
22 Inch Monitor .................................................................................................................... 176
5.4
23 Inch Monitor (If Available) ............................................................................................... 182
5.5
24 Inch Monitor .................................................................................................................... 188
5.6
30 Inch Monitor .................................................................................................................... 193
5.7
36 Inch Monitor .................................................................................................................... 198
5.8
Accessories.......................................................................................................................... 203
PART 6 – ASSOCIATED SERVICES CATEGORY ........................................................................... 204
6.1
Warranty .............................................................................................................................. 205
6.2
Centralised Services ............................................................................................................ 213
6.3
Transport.............................................................................................................................. 225
6.4
Installation ............................................................................................................................ 231
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PART 1 - GENERAL
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1.1
Structure of Statement of Requirements
1.1.1
This Statement of Requirement sets out the Commonwealth’s requirements for the Hardware
and Associated Services within the relevant Categories. The document is structured as
follows:

Part 1 - General which describes the structure of this Statement of Requirements.

Part 2 - Abbreviations, Acronyms and Definitions which sets out the glossary of
technical terms used in this Statement of Requirements.

Part 3 – Desktop PC Category which describes the specific Hardware and
Associated Services required for all desktop, workstation and thin client computers.
This part covers:


RFT FIN10/AGI001 Part F

Standard Desktop PC

Power Desktop PC

Workstation

Thin Client

Accessories
Part 4 – Mobile PC Category which describes the specific Hardware and Associated
Services required for all mobile computers. This part covers:

Ultra-mobile PC

Netbook

Lightweight Notebook

Standard Notebook

Lightweight Ruggedised Notebook

Standard Ruggedised Notebook

Mobile Thin Client

Accessories
Part 5 – Monitor Category which describes the specific Hardware and Associated
Services required for all

19 Inch Monitors

20 Inch Monitors

22 Inch Monitors

23 Inch Monitors (if available)

24 Inch Monitors

30 Inch Monitors
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

36 Inch Monitors
Part 6 – Associated Services Category which describes those services associated
with all Hardware. This part covers:




Warranty

Standard Hardware warranty.

Optional warranty upgrades.

Retention of Hardware components for security purposes.
Centralised Services

Technical support.

Asset and configuration control.

Pre-delivery configuration.

Pre-delivery imaging.

Cleansing.

Disposal.
Transport

Standard delivery arrangements.

Temporary equipment storage.
Installation

Basic installation.

Extended installation.

Support and floor walking.

Decommissioning.
1.1.2
For consistency this structure is replicated in Part E7 – Price Schedule and Part E8 –
Technical Information.
1.1.3
An Essential Requirement is a requirement that is designated as “ESSENTIAL” in this
– Statement of Requirements. Subject to clause 30 of Part B – Conditions of Tender
of this RFT, a Tenderer must satisfy each of the Essential Requirements that are
relevant to the Deliverables which the Tenderer is tendering to provide to Finance. A
failure to satisfy an Essential Requirement in respect of a Deliverable will, subject to
clause 30, result in the exclusion of that Deliverable from consideration. If all the
Deliverables of a Tenderer fail to meet an Essential Requirement, the Tenderer will not
be eligible to become a Panellist.
1.1.4
Tenderers should offer only one model of each tendered hardware Deliverable (for example,
one model of Standard Notebook). The relevant model must meet the Essential
Requirements for that Deliverable set out in this Part F - Statement of Requirements and
should also meet the Minimum and Basic requirements for that Deliverable set out in this
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Part F - Statement of Requirements. Tenderers should note that, for the purposes of this
RFT, Finance will only consider one model of each hardware Deliverable per Tenderer.
1.2
1.1.5
Prices for Deliverables in the Desktop PC Category must include all components required to
make the PC operational (e.g. mouse, keyboard and cables but excluding the monitor).
1.1.6
Tenderers should note that the Commonwealth has a Volume Sourcing Agreement (VSA)
with Microsoft for the purchase of Microsoft software. All Microsoft software purchases, by
FMA Act Agencies and some CAC Act bodies, except for Original Equipment Manufacturer
operating system licences, are purchased through the VSA.
Criteria Definitions
1.2.1
1.3
In this Statement of Requirements each function or capability to be provided by the relevant
Hardware, or Associated Service is described as follows:

A Minimum requirement is the capability that should be provided or the proposed
Deliverable may be assessed non-compliant and not appropriate for use within the
relevant Category by Agencies.

A Desirable requirement is a capability that is advantageous but is not material to a
compliant/non-compliant decision. The degree to which a desirable requirement is
met may be material to a selection between two or more compliant Deliverables.

A Basic requirement is the capability that is required for the Deliverable to be
considered capable of meeting general Agency requirements as set out in the
business context.

An Optional requirement is a capability that allows the Basic Deliverable to be up or
down-graded to meet individual Agency requirements. The degree to which optional
requirements are available may be material to a selection between two or more
compliant Deliverables depending on individual Agency requirements.

Configuration Options are associated with some requirements and describe the
scope of any options that are required to configure the system to meet Agency
requirements.

Service Levels are associated with some requirements and describe the timeliness,
throughput or other performance levels required for the Deliverable.
Structure of Requirements Statements
1.3.1
The requirements set out in parts 3 to 6 underpin the Product Catalogue. The individual
requirements statements are structured as follows:

Use case for the Hardware (and Associated Services).

Basic Requirements:


Hardware requirements and Configuration Options; and/or

Associated Services requirements, Configuration Options and Service
Levels.
Optional Requirements:

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Hardware requirements and Configuration Options; and/or
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
1.3.2
1.4
Associated Services requirements, such as warranty provisions, generally apply to all
Hardware. Tenderers should note: In order to avoid excessive repetition such
requirements are set out in detail in the Associated Services Category and referenced in
other requirements statements when they apply. Some Associated Services requirements
statements are similarly structured with the basic requirement and a range of variations
designed to tailor the basic requirement to meet specific business requirements.
Integration of Deliverables
1.4.1
1.5
Associated Services requirements, Configuration Options and Service
Levels.
Tenderers are to note that the Commonwealth expects that Tenderers will ensure that
Hardware components offered to meet the Basic and Optional requirements of a specific
Deliverable will work together without limitation. For example, if the Tenderer offers a Power
Desktop PC which includes additional memory and upgraded internal storage and graphics
then the Commonwealth expects that, subject to any user configuration, all of these
components would be properly integrated when the device is delivered to the Agency. Apart
from selecting the appropriate mix of components to include in their tendered Deliverables,
Tenderers should also set out any assumptions, qualifications or limitations on the
combination of components available to Agencies in their response to Part E8 – Technical
Information of this RFT.
Occupational Health and Safety
1.5.1
Tenderers are to note that the Draft Head Agreement at Part H of this RFT requires
Tenderers to comply with all applicable Commonwealth legislation and policies. Tenderers
are advised that the Commonwealth expects that all tendered Deliverables will meet all
applicable occupational health and safety standards and be fit for use by Agencies.
Tenderers are also to note that, in accordance with clause 81.5.2 of Part B of this RFT,
tendered Hardware may be tested to determine its compliance with the applicable standards.
1.5.2
Tenderers are to demonstrate their ability to provide Hardware that meets the requirements
of Agencies’ disabled staff.
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PART 2 – ABBREVIATIONS,
ACRONYMS AND DEFINITIONS
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Term or Acronym
Meaning
100BaseFX
Standard defining Ethernet network access via 100 Mbps fibre-optic
link.
19 Inch Monitor
See clause 5.1 of this Statement of Requirements
20 Inch Monitor
See clause 5.2 of this Statement of Requirements
22 Inch Monitor
See clause 5.3 of this Statement of Requirements
23 Inch Monitor
See clause 5.4 of this Statement of Requirements
24 Inch Monitor
See clause 5.5 of this Statement of Requirements
30 Inch Monitor
See clause 5.6 of this Statement of Requirements
36 Inch Monitor
See clause 5.7 of this Statement of Requirements
ASF
The ASF standard was developed by the Distributed Management
Task Force. It is implemented in the PC's hardware and firmware, and
is managed from a remote console. ASF provides robust management
features that function while the PC does not have an operating system
present.
Asset Tag
Means a label permanently attached to the Hardware which, generally
identifies the Agency which owns (or leases) the Hardware and the
unique Agency asset number (in both character and bar-code form)
assigned to the Hardware by the for the purpose of tracking the
device.
BIOS
Basic Input / Output System. The primary function of the BIOS is to
identify and initiate component hardware (such as hard disk, floppy
and optical disk drives). This is to prepare the machine so other
software programs stored on various media can load, execute, and
assume control of the PC.
CMDB
Configuration Management Data-Base
CPU
Central Processing Unit – the main processor of a computer.
Desktop PC
Category
Means computing Hardware and associated software and services
conventionally supplied to users at their desk
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DDR
DDR (double data rate) memory is the next generation SDRAM. Like
SDRAM, DDR is synchronous with the system clock. The big
difference between DDR and SDRAM memory is that DDR reads data
on both the rising and falling edges of the clock signal. SDRAM only
carries information on the rising edge of a signal. Basically this allows
the DDR module to transfer data twice as fast as SDRAM. For
example, instead of a data rate of 133MHz, DDR memory transfers
data at 266MHz.
DDR modules, like their SDRAM predecessors, are called DIMMs.
They use motherboard system designs similar to those used by
SDRAM; however, DDR is not backward compatible with SDRAMdesigned motherboards. DDR memory supports both ECC (error
correction code, typically used in servers) and non-parity (used on
desktops/notebooks.).
DHCP
Dynamic Host Configuration Protocol is a protocol used by networked
devices (clients) to obtain the parameters necessary for operation in
an Internet Protocol network.
DIMM
Dual Inline Memory Module – a 168 pin memory module which allows
64 bit memory access.
DisplayPort
DisplayPort is a digital display interface standard established by the
Video Electronics Standards Association (VESA).
DNS
The Domain Name System associates various information (including
IP addresses) with domain names.
DSD
Means the Commonwealth’s Defence Signals Directorate and the
reference is to the accreditation of security aspects of any
cryptographic capability to be used to protect data which if leaked
could damage the national interests of Australia.
DVD
Digital Versatile Disc or Digital Video Disc, is an optical disc storage
media format.
DVI
Digital Video Interface
ECC
Error Correcting Code
EDGE/GPRS
Enhanced Data rates for GSM Evolution (EDGE) (also known as
Enhanced GPRS (EGPRS)), General Packet Radio Service (GPRS) is
a packet oriented mobile data service.
EPA
The U.S. Environmental Protection Agency (EPA or sometimes
USEPA) is an agency of the federal government of the United States
charged with protecting human health and with safeguarding the
natural environment: air, water, and land.
EPL
DSD Endorsed Product List
ENERGY STAR®
ENERGY STAR is a joint program of the U.S. Environmental
Protection Agency and the U.S. Department of Energy intended to
help consumers save money and protect the environment through
energy efficient products and practices.
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EPEAT
Electronic Product Environmental Assessment Tool.
eSATA
External Serial Advanced Technology Attachment used for connecting
external storage devices.
ExpressCard
Personal Computer Memory Card International Association’s
(PCMCIA) ExpressCard standard.
FDD
Floppy Disk Drive
Fire Wire / IEEE
1394
The IEEE 1394 interface is a serial bus interface standard for highspeed communications and isochronous real-time data transfer,
frequently used by personal computers, as well as in digital audio, and
digital video applications. The interface is also known by the brand
name Fire Wire.
GFM
Government Furnished Materiel
GUID
Globally Unique ID sometimes known as UUID (Universally Unique
ID).
GB
Giga Byte – unit of data storage (1 GB = 1024,000,000 bytes).
HDD
Hard Disk Drive
HSPA
High-Speed Packet Access
Hz, KHz, MHz
A measurement of frequency (cycles per second). KHz is 1000Hz,
MHz is 1,000,000Hz.
ICA
Independent Computing Architecture, the architecture that Citrix uses
to separate an application's logic from its user interface. With ICA, only
keystrokes, mouse clicks, and screen updates pass between the client
and server on the network, while all the application’s logic executes on
the server.
IEEE
Institute of Electrical and Electronics Engineers
IPsec
Internet Protocol Security
IPV6
Internet Protocol Version 6 is the next-generation Internet Protocol
version designated as the successor to Internet Protocol Version 4.
International
Means Commonwealth facilities located outside of Australia.
Interactive Link
Multiple
Computer Switch
Means a combined keyboard, video and mouse switch, used to
conserve desktop space when more than one computer is used. DSD
accredited versions of this device are available to prevent data spill
when connecting machines of differing security levels.
ISO/IEC
International Organisation for Standardisation / International
Electrotechnical Commission standards.
ITSM
Australian Government IT Security Manual
Kb
Kilo-bit – usually as a data rate (Kilo bits per second - Kbps).
KB
Kilo Byte – unit of data storage (1 KB = 1024 bytes).
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LAN
Local Area Network, used to provide connectivity between static
desktops (normally) and network IT Associated Services (e.g. Login
Associated Services , data storage, email). It may also support
connectivity to approved Notebook devices.
LCD
Liquid Crystal Display
Lightweight
Notebook
See clause 4.3 of this Statement of Requirements
Lightweight
Ruggedised
Notebook
See clause 4.5 of this Statement of Requirements
MAC
Short for Media Access Control address, a hardware address that
uniquely identifies each node of a network. In IEEE 802 networks, the
Data Link Control (DLC) layer of the OSI Reference Model is divided
into two sub-layers: the Logical Link Control (LLC) layer and the Media
Access Control (MAC) layer. The MAC layer interfaces directly with the
network medium. Consequently, each different type of network
medium requires a different MAC layer.
Mb
Mega-bit – usually as a data rate (1,000,000 bits per second - Mbps).
MB
Mega Byte – unit of data storage (1 MB = 1024,000 bytes).
MSDS
Material Safety Data Sheet conforming to the National Code of
Practice for the Preparation of Material Safety Data Sheets 2nd Edition
[NOHSC:2011(2003)].
MSI-D
Flat Display Mounting Interface
Metropolitan
Means Commonwealth facilities located within 150km of the GPO for
all Australian capital cities.
Mobile PC
Category
Means computing Hardware and associated software and services
conventionally carried by users for use while travelling or at multiple
locations.
Monitor Category
Means computer display Hardware and associated software and
services conventionally supplied to users for use with Desktop PCs or
Mobile PCs.
Motherboard
Main circuit board in a computer case, housing the CPU, Memory and
interfaces to other units.
Netbook
Netbooks offer highly portable computing and typically run Windows
XP, Windows 7 or Linux operating systems rather than more resourceintensive operating systems.
See clause 4.2 of this Statement of Requirements.
NIC
Network Interface Card
Notebook
A portable Input/Display device, which may operate LAN connected,
disconnected or connected via an approved secure dialup link.
OEM
Original Equipment Manufacturer
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OH&S
Occupational Health and Safety
PC
Personal Computer.
PCI
Peripheral Component Interconnect - a standard for connecting
peripherals to a personal computer, designed by Intel and released
around Autumn 1993. PCI is used in Intel based systems as well as
some DEC Alpha and PowerPC systems, and Sun systems.
Power Desktop
PC
See clause 3.2 of this Statement of Requirements.
PS/2
Standard for keyboard and mouse connector, utilizing mini-DIN
connector. Derived by IBM.
PSK
Pre Shared Key, a method to set encryption keys.
PSM
Australian Government Protective Security Manual
PXE
Pre-boot Execution Environment – a mechanism, inbuilt into a network
interface, to allow automatic boot to a network device. In particular,
this allows booting to a Microsoft RIS server allowing automatic
desktop installation processes.
QoS
Quality of Service
RAM
Random Access Memory is a type of computer data storage. It takes
the form of integrated circuits that allow the stored data to be accessed
in any order. RAM is mostly associated with volatile types of memory
(such as DRAM memory modules), where the information is lost after
the power is switched off
RDP
Remote Desktop Protocol - Protocol used to connect to a Terminal
Associated Services session when Citrix is not in use.
Regional
Means Commonwealth facilities outside of the Metropolitan area
located in regional Australian cities including, for example, Orange,
Wangaratta, Mackay, Geraldton, Whyalla, Alice Springs and
Launceston.
Remote Wake Up
Is an Ethernet computer networking standard that allows a computer to
be turned on or woken up by a network message. Also known as
Wake-On-LAN (WOL).
RPM
Revolutions Per Minute.
Rural
Means Commonwealth facilities located outside of the Metropolitan
and Regional areas which may be remote and/or have poor or limited
infrastructure services.
SC
‘Square Connector’ for single-mode and multimode fiber-optic cables
SD/MMC
Secure Digital (SD) is a non-volatile memory card format developed by
Panasonic, SanDisk, and Toshiba for use in portable devices.
MultiMediaCard (MMC) is a flash memory card standard developed
Siemens AG and SanDisk.
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Serial
Serial communication is the process of sending data one bit at a time,
sequentially, over a communication channel or computer bus.
SIP
Stable Image Platform is the name of an initiative introduced by Intel to
align and stabilise key platform components to enable a more
predictable annual transition from one generation of technology to the
next. AMD has a similar program.
SIPP
Single In-line Pin Package memory
SMBIOS
System Management BIOS (SMBIOS) is a specification to lay out data
structures (and access methods) in BIOS which allows a user or
application to store and retrieve information specifically about the PC
in question. Microsoft required OEMs and BIOS vendors to support the
interface/data set in order to have Microsoft certification.
SNMP
Simple Network Management Protocol; a standard for gathering
statistical data about network traffic and the behaviour of network
components; SNMP uses management information bases (MIBs),
which define what information is available from any manageable
network device
SSD

Solid State Disk drive
ST

The ST connector is a keyed bayonet connector and is used for both
multimode and single-mode fibre-optic cables.
Standard Desktop

PC
See clause 3.1 of this Statement of Requirements
Standard
Notebook
See clause 4.4 of this Statement of Requirements
Standard
Ruggedised
Notebook
See clause 4.6 of this Statement of Requirements
Thin Client
See clause 3.4 of this Statement of Requirements
Mobile Thin Client
See clause 4.7 of this Statement of Requirements
TX
An Ethernet standard, including:
Ultra Mobile PC

100BASE-TX: two pairs of high-quality twisted-pair wires;

1000BASE-TX: four pairs of high-quality twisted-pair wires;
Often abbreviated as UMPC, is a term for small form factor size and
shape for tablet PCs.
See clause 4.1 of this Statement of Requirements
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USB
Universal Serial Bus – a serial interface standard.
Versions 1.0 and 1.1 of the USB specification provide for peripheral
speeds of up to 1.5Mbps for low-speed devices and up to 12Mbps for
full-speed devices. Version 2.0, increases the bandwidth to 480Mbps
for high-speed devices.
VAC
Volts of alternating current
VDI
Virtual Desktop Infrastructure - new method of supplying desktop
service using a mixture of virtualisation technologies.
VESA
Video Electronics Standards Association
VGA
Video Graphics Array refers specifically to the display hardware first
introduced with the IBM PS/2 line of computers, but through its
widespread adoption has also come to mean either an analog
computer display standard, the 15-pin D-subminiature VGA connector.
VLAN
Virtual LAN
Windows Logo
A hardware certification program, from Microsoft, to certify software
and hardware products as suitable for use with other Microsoft
products (e.g. Operating Systems).
WOL
Wake On LAN – allows a signal sent to a network interface to power a
desktop to allow management or upgrade. Also known as Remote
Wake Up.
Workstation
See clause 3.3 of this Statement of Requirements
WPA / WPA2
Wi-Fi Protected Access / Wi-Fi Protected Access version 2
WSXGA
Widescreen Super eXtended Graphics Array
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PART 3 – DESKTOP PC CATEGORY
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3.1
Standard Desktop PC
Business Context
Statement of
Requirements
Reference
3.1.1
Item
Use Case
Requirements
Minimum
Day-to-day computing functionality will be provided
by this Hardware and it is expected that this will
represent suitable capability for the vast majority of
Commonwealth Personnel. The following use cases
comprise a non exhaustive list of day-to-day
computing functionality required:
 word processing;
 spreadsheet operation;
 simple desktop database operations;
 web browsing;
 electronic messaging;
 terminal emulation;
 desktop publishing; and
 basic graphics and multimedia work.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
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Basic Hardware Requirements
Statement of
Requirements
Reference
3.1.2
Item
Case
Requirements
Chassis
Minimum
Small form factor case with one 3 1/2
inch exposed drive bay.
3.1.3
Tamper
Evident
Minimum
Chassis is to support Agency installation
of a tamper evident seal.
3.1.4
Power
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware.
Power cord supplied. The use of
piggyback plugs is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware
suitable for use outside of Australia.
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Case Entry
Minimum
Tool-less case entry with alert back to
central console for opened cases.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
3.1.5
Cooling
3.1.6
3.1.7
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Motherboard
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Configuration Options
It is Desirable that the alert back to
central console is able to be disabled in
BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
3.1.8
BIOS
Requirements
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
3.1.9
BIOS
Documentation
Minimum
A guide providing a
description/explanation of each
function/feature within the BIOS.
3.1.10
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
3.1.11
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
Configuration Options
 Removable media write/boot control;
and
 Setup password (via BIOS).
Desirable
Individual port control.
3.1.12
Non-volatile
Memory
Minimum
Repository for storing Agency Asset
Tag, system serial number, model and
manufacturer.
3.1.13
PXE
Minimum
Support for PXE and configurable boot
order including PXE.
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require
the boot order to be changed within the
BIOS of the machine. The default boot
order is as follows:
3.1.14
Boot Order
1. Embedded hypervisor
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Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
2. Floppy disk drive (including USB
FDD – if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
6. Ethernet card (PXE)
7. Wake On LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card
(fibre NIC) is separate to the boot order,
the PXE boot options need to be
enabled in the computer BIOS.
3.1.15
GUID
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to
provide the Agency and Finance with
the report set out at 6.2.2 - Reporting
below.
3.1.16
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Processor
Capability
Minimum
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor that will allow it
take advantage of capabilities such as
cooler, and more energy efficient
operation and greater performance.
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Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Desirable
Configuration Options
Intel Core 2 Duo E8500, Intel Q45
chipset or better.
AMD Athlon 64 X2 4450B, ATI
Technologies or nVidia chipset or better.
3.1.17
Memory
3.1.18
Quantity
Minimum
4GB DDR2 (or better) RAM matched to
processor speed.
Memory
Sockets
Minimum
2 sockets of which 1 socket is free for
potential expansion.
3.1.19
Graphics
Engine
Minimum
Integrated graphics media accelerator
capable of supporting resolution from
800 x 600 up to 1920 x 1200.
3.1.20
Audio
Internal Audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
It is Desirable that the speaker is able
to be disabled in BIOS or can be
physically disconnected by the Agency
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 Standard RJ45 interface;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
3.1.21
3.1.22
Network
Adapter
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
RFT FIN10/AGI001 Part F
Page | 21
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
 ASF 2.0 support.
3.1.23
Expansion
Slots
3.1.24
3.1.25
Removable
Media
Devices
3.1.26
Storage
PCI-Express x1
Slot
Minimum
1 PCI Express x1 (Populated by fibre
NIC if required)
PCI-Express
x16 Slot
Minimum
1 PCI Express x16 slot unoccupied.
Capable of supporting industry standard
dual head graphics card.
DVD Writer
Minimum
Dual Layer DVD+/- RW – a slim-line
DVD is acceptable.
Minimum
160GB internal storage capacity.
Desirable
7200 RPM HDD if storage is supplied in
HDD form.
3.1.27
3.1.28
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
3.1.29
External
Interfaces /
Expansion
Slots
Video
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with DVI adapter.
USB
Minimum
Minimum five independent USB ports
with at least two ports on the front of the
case.
Desirable
Four of the USB ports located on the
front of the case or provision of an
appropriate USB hub.
Minimum
USB keyboard able to operate with a
DSD approved Interactive Link Multiple
3.1.30
3.1.31
3.1.32
RFT FIN10/AGI001 Part F
Keyboard
Page | 22
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
Computer Switch available on the EPL.
3.1.33
Mouse
Minimum
USB mouse able to operate with a DSD
approved Interactive Link Multiple
Computer Switch available on the EPL.
3.1.34
Audio Jacks
Minimum
Headset and microphone jacks.
Minimum
Audio jacks mounted on the front of the
case.
It is Desirable that the microphone jack
is able to be disabled in BIOS or can be
physically disconnected by the Agency
3.1.35
e-SATA
ESSENTIAL
If present, it is ESSENTIAL that e-SATA
ports are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.1.36
Fire Wire
ESSENTIAL
If present, it is ESSENTIAL that Fire
Wire ports are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.1.37
Infra-red
ESSENTIAL
If present. it is ESSENTIAL that infrared devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.1.38
Wireless
ESSENTIAL
If present, it is ESSENTIAL that wireless
devices are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.1.39
Bluetooth
ESSENTIAL
If present, it is ESSENTIAL that
Bluetooth devices are able to be
disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
The pre-loaded operating system is to
be agreed with the relevant Agencies.
3.1.40
RFT FIN10/AGI001 Part F
Pre-loaded Operating System
Page | 23
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
appropriate operating system.
3.1.41
Operating System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available.
3.1.42
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each
device or component is required to be
supplied in an uncompressed format on
DVD in non-active file format (e.g. ‘.inf’,
‘.dll’ or equivalent). The directory
structure should look as follows:
<product name>
<device name>
<device name>…
3.1.43
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
RFT FIN10/AGI001 Part F
Page | 24
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.1.44
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
3.1.45
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
RFT FIN10/AGI001 Part F
Page | 25
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
3.1.46
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
3.1.47
Standard Desktop PC
Warranty
Minimum
As set out at 6.1.4 –
Standard Desktop PC
Warranty below.
3.1.48
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 26
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
3.1.49
Item
Case
Requirements
Upgrade Small
Form Factor
Case to 5 ¼
inch Drive Bay
Minimum
Upgrade small form factor case to 5 ¼
inch exposed drive bay.
3.1.50
Ultra-small
Form Factor
Case
Minimum
Ultra-small form factor case.
3.1.51
Mini-tower
Case
Minimum
Mini-tower form factor case.
3.1.52
Memory
Upgrade to
8GB Memory
Minimum
Upgrade to 8GB memory compatible
with existing memory
3.1.53
Storage
Upgrade to at
least 250GB
Internal
Storage
Minimum
Upgrade to at least 250GB internal
storage capacity compatible with
existing internal storage
3.1.54
Upgrade to at
least 500 GB
Internal
Storage
Minimum
Upgrade to at least 500GB internal
storage capacity compatible with
existing internal storage
3.1.55
HDD Caddy
Minimum
Supply of a HDD caddy containing a
HDD of the same size, and compatible
with, that supplied in response to 3.1.25
- Storage above. The HDD caddy is to
be compatible with the available
exposed drive bay and the requirement
includes connection to the motherboard.
Specify
Keyboard
Minimum
Agency is able to specify the colour of
the keyboard in order to meet OH&S
3.1.56
RFT FIN10/AGI001 Part F
External
Interfaces /
Page | 27
Configuration Options
Optional Hardware Requirements
Statement of
Requirements
Reference
3.1.57
Item
Expansion
Slots
Colour
Smart Card
Reader
Contact Smart
Card Reader
Requirements
requirements.
Tenderers are to note that this
requirement is only intended to allow
Agencies to select a non-black (grey or
off-white) keyboard.
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
3.1.58
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
3.1.59
RFT FIN10/AGI001 Part F
Graphics
Upgraded
Graphics
Capability
Minimum
Appropriate industry standard dual head
graphics card capable of driving the full
range of specified monitors, such as:

NVIDIA Quadro NVS 290, 256MB
PCIe, Dual Head, Graphics Card.

NVIDIA Quadro NVS 295, Graphics
Card.

ATI Radeon HD 4550, Dual Head
PCIe x16, Graphics Card.

ATI Radeon HD 4650 (1GB) PCIe
Page | 28
Configuration Options
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
x16, Graphics Card, Dual Link DVI
option.
Including Crossfire and SLI options.
Tenderers should identify an appropriate
option and include the details in their
response to Part E8 – Technical
Information and Part E7 – Price
Schedule of their response to this RFT.
3.1.60
Network
Adapter
Fibre NIC
Minimum
100 Mb Multimode fibre NIC with SC
connectors with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 PXE compatible;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.1.61
RFT FIN10/AGI001 Part F
Desirable
Support for Wake On LAN:
Page | 29
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
3.1.62
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
3.1.63
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
3.1.64
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
3.1.65
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
3.1.66
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
3.1.67
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
3.1.68
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
3.1.69
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
3.1.70
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 30
Service Levels
3.2
Power Desktop PC
Business Context
Statement of
Requirements
Reference
3.2.1
Item
Use Case
Requirements
Minimum
Enhanced desktop computing functionality will be
provided by this Hardware for users with specialist
requirements. The following use cases comprise a
non exhaustive list of the computing functionality
required:
 applications development;
 network / system performance analysis;
 complex desktop database operations;
 use of spatial information systems;
 high-end desktop publishing;
 multimedia authoring;
 highly complex 3D modelling and simulation; and
 OH&S accessibility requirements.
The Hardware may be deployed for use in a variety of
environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will be
used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 31
Basic Hardware Requirements
Statement of
Requirements
Reference
3.2.2
Item
Case
Requirements
Standard Case
Minimum
Standard form factor case with one 5 ¼
inch exposed drive bay.
3.2.3
Tamper
Evident
Minimum
Chassis is to support Agency installation
of a tamper evident seal.
3.2.4
Power
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware.
Power cord supplied. The use of
piggyback plugs is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware
suitable for use outside of Australia.
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Case Entry
Minimum
Tool-less case entry with alert back to
central console for opened cases.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
3.2.5
Cooling
3.1.6
3.2.7
RFT FIN10/AGI001 Part F
Motherboard
Page | 32
Configuration Options
It is Desirable that the alert back to
central console is able to be disabled in
BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.2.8
RAM Support
Minimum
Support for dual channel memory.
3.2.9
CPU Support
Minimum
Support for entry level and higher
performing quad core CPUs (LGA 1156
like capability).
3.2.10
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
3.2.11
BIOS
Documentation
Minimum
A guide providing a
description/explanation of each
function/feature within the BIOS.
3.2.12
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
3.2.13
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
 Removable media write/boot control;
and
 Setup password (via BIOS).
Desirable
Individual port control.
3.2.14
Non-volatile
Memory
Minimum
Repository for storing Agency Asset
Tag, system serial number, model and
manufacturer, system serial number,
model and manufacturer.
3.2.15
PXE
Minimum
Support for PXE and configurable boot
order including PXE.
RFT FIN10/AGI001 Part F
Page | 33
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
3.2.16
Item
Boot Order
Requirements
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require
the boot order to be changed within the
BIOS of the machine. The default boot
order is as follows:
1. Embedded hypervisor
2. Floppy disk drive (including USB
FDD – if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
6. Ethernet card (PXE)
7. Wake On LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card
(fibre NIC) is separate to the boot order,
the PXE boot options need to be
enabled in the computer BIOS.
3.2.17
GUID
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to
provide the Agency and Finance with
the report set out at 6.2.2 - Reporting
below.
3.2.18
RFT FIN10/AGI001 Part F
Processor
Capability
Minimum
Commonwealth Agencies are likely to
transition to Windows 7 and will be
Page | 34
Configuration Options
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor that will allow it
take advantage of capabilities such as
cooler, and more energy efficient
operation and greater performance.
3.2.19
Memory
3.2.20
Desirable
Intel Quad Core or equivalent
Quantity
Minimum
4GB DDR2 (or better) RAM matched to
processor speed.
Memory
Sockets
Minimum
Memory capacity is required to be
scalable to 12GB.
3.2.21
Graphics
Engine
Minimum
Industry standard dual head graphics
card with 512MB of memory.
3.2.22
Audio
Internal Audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
It is Desirable that the speaker is able
to be disabled in BIOS or can be
physically disconnected by the Agency
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 Standard RJ45 interface;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
3.2.23
3.2.24
Network
Adapter
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
RFT FIN10/AGI001 Part F
Page | 35
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.2.25
Expansion
Slots
3.2.26
3.2.27
Removable
Media
Devices
3.2.28
Storage
PCI-Express x1
Slot
Minimum
1 PCI Express x1 (Populated by fibre
NIC if required)
PCI-Express
x16 Slots
Minimum
2 PCI Express x16 slots unoccupied.
Capable of supporting industry standard
dual head graphics card(s).
DVD Writer
Minimum
Dual Layer DVD+/- RW – a slim-line
DVD is acceptable.
Minimum
500GB internal storage capacity
Desirable
7200 RPM HDD if storage is supplied in
HDD form.
3.2.29
3.2.30
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
3.2.31
External
Interfaces /
Expansion
Slots
Video
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with DVI adapter.
USB
Minimum
Minimum five independent USB ports
with at least two ports on the front of the
case.
Desirable
Four of the USB ports located on the
front of the case or provision of an
appropriate USB hub.
3.2.32
3.2.33
RFT FIN10/AGI001 Part F
Page | 36
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.2.34
Keyboard
Minimum
USB keyboard able to operate with a
DSD approved Interactive Link Multiple
Computer Switch available on the EPL.
3.2.35
Mouse
Minimum
USB mouse able to operate with a DSD
approved Interactive Link Multiple
Computer Switch available on the EPL.
3.2.36
Audio Jacks
Minimum
Headset and microphone jacks.
Minimum
Audio jacks mounted on the front of the
case.
Configuration Options
It is Desirable that the microphone jack
is able to be disabled in BIOS or can be
physically disconnected by the Agency
3.2.37
e-SATA
ESSENTIAL
If present, it is ESSENTIAL that e-SATA
ports are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.2.38
Fire Wire
ESSENTIAL
If present, it is ESSENTIAL that Fire
Wire ports are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.2.39
Infra-red
ESSENTIAL
If present. it is ESSENTIAL that infrared devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.2.40
Wireless
ESSENTIAL
If present, it is ESSENTIAL that wireless
devices are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.2.41
Bluetooth
ESSENTIAL
If present, it is ESSENTIAL that
Bluetooth devices are able to be
disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
The pre-loaded operating system is to
be agreed with the relevant Agencies.
3.2.42
RFT FIN10/AGI001 Part F
Pre-loaded Operating System
Page | 37
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
Microsoft Windows 7 or other
appropriate operating system.
3.2.43n
Operating System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available.
3.2.44
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each
device or component is required to be
supplied in an uncompressed format on
DVD in non-active file format (e.g. ‘.inf’,
‘.dll’ or equivalent). The directory
structure should look as follows:
<product name>
<device name>
<device name>…
3.2.45
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
RFT FIN10/AGI001 Part F
Page | 38
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.2.46
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
3.2.47
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
RFT FIN10/AGI001 Part F
Page | 39
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
3.2.48
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
3.2.49
Standard Desktop PC
Warranty
Minimum
As set out at 6.1.4 –
Standard Desktop PC
Warranty below.
3.2.50
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 40
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
3.2.51
Item
Case
3.2.52
Requirements
Mini-tower
Case
Minimum
Mini-tower form factor case.
Full-tower Case
Minimum
Full-tower form factor case.
3.2.53
Memory
Upgrade to
8GB Memory
Minimum
Upgrade to 8GB memory compatible
with existing memory
3.2.54
Storage
Upgrade to at
least 1TB
Internal
Storage
Minimum
Upgrade to at least 1TB internal storage
capacity compatible with existing internal
storage
HDD Caddy
Minimum
Supply of a HDD caddy containing a
HDD of the same size, and compatible
with, that supplied in response to 3.2.26
and 3.2.27 - Storage above. The HDD
caddy is to be compatible with the
available exposed drive bay and the
requirement includes connection to the
motherboard.
External
Interfaces /
Expansion
Slots
Specify
Keyboard
Colour
Minimum
Agency is able to specify the colour of
the keyboard in order to meet OH&S
requirements.
Smart Card
Reader
Contact Smart
Card Reader
3.2.55
3.2.56
3.2.57
RFT FIN10/AGI001 Part F
Tenderers are to note that this
requirement is only intended to allow
Agencies to select a non-black (grey or
off-white) keyboard.
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Page | 41
Configuration Options
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Tenderers are to note that an integrated
smart card reader is preferred.
3.2.58
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
3.2.59
Graphics
Upgraded
Graphics
Capability
Minimum
Appropriate industry standard dual head
graphics card capable of driving the full
range of specified monitors, such as:

NVIDIA Quadro NVS 290, 256MB
PCIe, Dual Head, Graphics Card.

NVIDIA Quadro NVS 295, Graphics
Card.

ATI Radeon HD 4550, Dual Head
PCIe x16, Graphics Card.

ATI Radeon HD 4650 (1GB) PCIe
x16, Graphics Card, Dual Link DVI
option.
Including Crossfire and SLI options.
Tenderers should identify an appropriate
option and include the details in their
response to Part E8 – Technical
Information and Part E7 – Price
Schedule of their response to this RFT.
RFT FIN10/AGI001 Part F
Page | 42
Configuration Options
Optional Hardware Requirements
Statement of
Requirements
Reference
3.2.60
Item
Network
Adapter
Fibre NIC
Requirements
Minimum
100 Mb Multimode fibre NIC with SC
connectors with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 PXE compatible;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.2.61
RFT FIN10/AGI001 Part F
Desirable
Configuration Options
Support for Wake On LAN:
Page | 43
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
3.2.62
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
3.2.63
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
3.2.64
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
3.2.65
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
3.2.66
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
3.2.67
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
3.2.68
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
3.2.69
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
3.2.70
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 44
Service Levels
3.3
Workstation
Business Context
Statement of
Requirements
Reference
3.3.1
Item
Use Case
Requirements
Minimum
Enhanced computing functionality will be provided by
the Hardware for users with requirements over and
above those met by the Power Desktop PC. The
following use cases comprise a non exhaustive list of
the computing functionality required:
 processing very large data files;
 running multi-threading applications and/or multiple
applications;
 access to flexible storage options; and
 running a variety of operating systems including 64
bit versions of Windows and various Linux
distributions.
The Hardware may be deployed for use in a variety of
environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will be
used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 45
Basic Hardware Requirements
Statement of
Requirements
Reference
3.3.2
Item
Case
Requirements
Chassis
Minimum
Full tower form factor case capable of
supporting multiple size HDDs
3.3.3
Tamper
Evident
Minimum
Chassis is to support Agency installation
of a tamper evident seal.
3.3.4
Power
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware.
Power cord supplied. The use of
piggyback plugs is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware
suitable for use outside of Australia.
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Case Entry
Minimum
Tool-less case entry with alert back to
central console for opened cases.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
3.3.5
Cooling
3.3.6
3.3.7
RFT FIN10/AGI001 Part F
Motherboard
Page | 46
Configuration Options
It is Desirable that the alert back to
central console is able to be disabled in
BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
3.3.8
BIOS
Requirements
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
3.3.9
BIOS
Documentation
Minimum
A guide providing a
description/explanation of each
function/feature within the BIOS.
3.3.10
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
Configuration Options
 Removable media write/boot control;
and
 Setup password (via BIOS).
Desirable
Individual port control.
3.3.11
Non-volatile
Memory
Minimum
Repository for storing Agency Asset
Tag, system serial number, model and
manufacturer.
3.3.12
PXE
Desirable
Support for PXE and configurable boot
order including PXE.
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require
the boot order to be changed within the
BIOS of the machine. The default boot
order is as follows:
3.3.13
Boot Order
1. Embedded hypervisor
2. Floppy disk drive (including USB
FDD – if provided/required)
RFT FIN10/AGI001 Part F
Page | 47
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
6. Ethernet card (PXE)
7. Wake On LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card
(fibre NIC) is separate to the boot order,
the PXE boot options need to be
enabled in the computer BIOS.
3.3.14
GUID
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to
provide the Agency and Finance with
the report set out at 6.2.2 - Reporting
below.
3.3.15
RFT FIN10/AGI001 Part F
Processor
Capability
Minimum
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor that will allow it
take advantage of capabilities such as
cooler, and more energy efficient
operation and greater performance.
Desirable
Intel twin Xeon Nehalem architecture or
equivalent
Page | 48
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
3.3.16
Item
Memory
3.3.17
Requirements
Quantity
Minimum
32GB ECC Quad-channel fully buffered
DDR2 (or better) RAM matched to
processor speed.
Memory
Sockets
Minimum
Memory capacity is required to be scaleable to 128GB.
Configuration Options
3.3.18
Graphics
Engine
Minimum
Industry standard dual head high end
graphics capability including Crossfire or
SLI cards.
3.3.19
Audio
Internal Audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
It is Desirable that the speaker is able
to be disabled in BIOS or can be
physically disconnected by the Agency
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 Standard RJ45 interface;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
3.3.20
3.3.21
Network
Adapter
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.3.22
RFT FIN10/AGI001 Part F
Expansion
Slots
PCI-Express x1
Slot
Minimum
1 PCI Express x1 (Populated by fibre
NIC if required)
Page | 49
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
3.3.23
Requirements
PCI-Express
x16 Slots
Minimum
2 PCI Express x16 slots unoccupied.
Capable of supporting industry standard
dual head graphics card(s).
DVD Writer
Minimum
Dual Layer DVD+/- RW – a slimline DVD
is acceptable.
Minimum
Capable of supporting HDDs in multiple
formats (SAS or SATA or SCSI or IDE).
3.3.26
Minimum
Capable of sustaining RAID 0, and 1
configurations for data integrity.
3.3.27
Minimum
500GB internal storage capacity using
SATA 10000RPM HDDs.
3.3.24
Removable
Media
Devices
3.3.25
Storage
3.3.28
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
3.3.29
External
Interfaces /
Expansion
Slots
Video
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with DVI adapter.
USB
Minimum
Minimum five independent USB ports
with at least two ports on the front of the
case.
Desirable
Four of the USB ports located on the
front of the case or provision of an
appropriate USB hub.
Desirable
USB keyboard able to operate with a
DSD approved Interactive Link Multiple
Computer Switch available on the EPL.
3.3.30
3.3.31
3.3.32
RFT FIN10/AGI001 Part F
Keyboard
Page | 50
Configuration Options
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.3.33
Mouse
Desirable
USB mouse able to operate with a DSD
approved Interactive Link Multiple
Computer Switch available on the EPL.
3.3.34
Audio Jacks
Minimum
Headset and microphone jacks.
Minimum
Audio jacks mounted on the front of the
case.
Configuration Options
It is Desirable that the microphone jack
is able to be disabled in BIOS or can be
physically disconnected by the Agency
3.3.35
e-SATA
ESSENTIAL
If present, it is ESSENTIAL that e-SATA
ports are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.3.36
Fire Wire
ESSENTIAL
If present, it is ESSENTIAL that Fire
Wire ports are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.3.37
Infra-red
ESSENTIAL
If present. it is ESSENTIAL that infrared devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.3.38
Wireless
ESSENTIAL
If present, it is ESSENTIAL that wireless
devices are able to be disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.3.39
Bluetooth
ESSENTIAL
If present, it is ESSENTIAL that
Bluetooth devices are able to be
disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
The pre-loaded operating system is to
be agreed with the relevant Agencies.
3.3.40
RFT FIN10/AGI001 Part F
Pre-loaded Operating System
Page | 51
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
3.3.41
Operating System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available.
3.3.42
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each
device or component is required to be
supplied in an uncompressed format on
DVD in non-active file format (e.g. ‘.inf’,
‘.dll’ or equivalent). The directory
structure should look as follows:
<product name>
<device name>
<device name>…
3.3.43
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
3.3.44
RFT FIN10/AGI001 Part F
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
Page | 52
Configuration Options
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
3.3.45
RFT FIN10/AGI001 Part F
Item
Windows Logo
Requirements
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
Page | 53
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
3.3.46
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
3.3.47
Standard Desktop PC
Warranty
Minimum
As set out at 6.1.4 –
Standard Desktop PC
Warranty below.
3.3.48
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 54
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
3.3.49
Item
Memory
3.3.50
Requirements
Upgrade to
64GB Memory
Minimum
Upgrade to 64GB ECC Quad-channel
fully buffered RAM compatible with
existing memory.
Upgrade to
128GB Memory
Minimum
Upgrade to 128GB ECC Quad-channel
fully buffered RAM compatible with
existing memory.
3.3.51
Removable
Media
Blu-ray Writer
Minimum
Blu-ray disk reader/writer
3.3.52
Storage
Additional 1TB
SATA HDD
Minimum
1TB (or better) SATA 700RPM HDD
compatible with existing internal storage
3.3.53
Additional
300GB 10K
SAS HDD
Minimum
300GB (or better) SAS 10000 RPM
compatible with existing internal storage
3.3.54
Additional
300GB 15K
SAS HDD
Minimum
300GB (or better) SAS 15000 RPM
compatible with existing internal storage
External
Interfaces /
Expansion
Slots
Specify
Keyboard
Colour
Minimum
Agency is able to specify the colour of
the keyboard in order to meet OH&S
requirements.
Smart Card
Reader
Contact Smart
Card Reader
3.3.55
3.3.56
Tenderers are to note that this
requirement is only intended to allow
Agencies to select a non-black (grey or
off-white) keyboard.
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
RFT FIN10/AGI001 Part F
Page | 55
Configuration Options
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
smart card reader is preferred.
3.3.57
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
It is ESSENTIAL that Fire Wire ports are
able to be disabled in BIOS.
3.3.58
External
Interfaces /
Expansion
Slots
Fire Wire
Minimum
IEEE1394 port
3.3.59
Graphics
Upgraded
Graphics
Capability
Minimum
Appropriate industry standard dual head
graphics card capable of driving the full
range of specified monitors, such as:

NVIDIA Quadro NVS 290, 256MB
PCIe, Dual Head, Graphics Card.

NVIDIA Quadro NVS 295, Graphics
Card.

ATI Radeon HD 4550, Dual Head
PCIe x16, Graphics Card.

ATI Radeon HD 4650 (1GB) PCIe
x16, Graphics Card, Dual Link DVI
option.
Including Crossfire and SLI options.
Tenderers should identify an appropriate
option and include the details in their
RFT FIN10/AGI001 Part F
Page | 56
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
response to Part E8 – Technical
Information and Part E7 – Price
Schedule of their response to this RFT.
3.3.60
Network
Adapter
Fibre NIC
Minimum
100 Mb Multimode fibre NIC with SC
connectors with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 PXE compatible;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.3.61
RFT FIN10/AGI001 Part F
Desirable
Support for Wake On LAN:
Page | 57
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
3.3.62
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
3.3.63
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
3.3.64
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
3.3.65
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
3.3.66
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
3.3.67
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
3.3.68
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
3.3.69
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
3.3.70
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 58
Service Levels
3.4
Thin Client
Business Context
Statement of
Requirements
Reference
3.4.1
Item
Use Case
Requirements
Minimum
This device is used for day-to-day network access and
it is expected that this will represent suitable capability
for the vast majority of Agencies where thin client
computing has been deemed an appropriate solution.
The functionality provided by this device can be
defined as:
 SOE terminal emulation; and
 approved USB peripheral support.
The following use cases comprise a non exhaustive list
of day-to-day computing functionality required:
 word processing;
 spreadsheet operation;
 simple desktop database operations;
 web browsing;
 electronic messaging;
 desktop publishing; and
 basic graphics and multimedia work.
The Hardware may be deployed for use in a variety of
environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will be
used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 59
Basic Hardware Requirements
Statement of
Requirements
Reference
3.4.2
Item
Case
Requirements
Chassis
Desirable
Ultra-small form factor case where the
Tenderer is able to meet the other
requirements.
3.4.3
Tamper
Evident
Minimum
Chassis is to support Agency installation
of a tamper evident seal.
3.4.4
Power
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware.
Power cord supplied. The use of
piggyback plugs is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware
suitable for use outside of Australia.
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Case Entry
Minimum
Tool-less case entry with alert back to
central console for opened cases.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
3.4.5
Cooling
3.4.6
3.4.7
RFT FIN10/AGI001 Part F
Motherboard
Page | 60
Configuration Options
It is Desirable that the alert back to
central console is able to be disabled in
BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
3.4.8
BIOS
Requirements
Minimum
Support for Green and Plug and Play
features.
3.4.9
Minimum
Support for Wake-on-LAN
3.4.10
Desirable
Ability to remotely upgrade the terminal
firmware/system software (if system
software is used).
3.4.11
BIOS
Documentation
Minimum
A guide providing a
description/explanation of each
function/feature within the BIOS.
3.4.12
Security
Minimum
Ability to password protect BIOS
Minimum
Ability to lockdown the device using an
administrative process.
Minimum
Repository for storing Agency Asset
Tag, system serial number, model and
manufacturer.
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
3.4.13
3.4.14
3.4.15
Non-volatile
Memory
GUID
The Contractor is also required to
provide the Agency and Finance with
the report set out at 6.2.2 - Reporting
below.
3.4.16
Processor
Capability
Minimum
Industry standard processor
architecture, Intel, AMD, Via or
equivalent.
3.4.17
Memory
Quantity
Minimum
128 MB DDR SDRAM, 128 MB Flash
RAM. Matched to processor speed.
RFT FIN10/AGI001 Part F
Page | 61
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
3.4.18
Item
Graphics
3.4.19
3.4.20
Audio
3.4.21
3.4.22
Network
Adapter
Requirements
Configuration Options
Single Monitor
Minimum
Integrated video capable of supporting
single monitor at 32-bit colour and
resolution of 1900 x 1200
Dual Monitor
Minimum
Integrated video capable of supporting
dual monitors at 24-bit colour and
resolution of 1280 x 1024
Internal Audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
It is Desirable that the speaker is able
to be disabled in BIOS or can be
physically disconnected by the Agency
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 Standard RJ45 interface;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and

ASF 2.0 support.
3.4.23
Wireless
Desirable
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPA802.1x support.
3.3.24
Fibre NIC
Minimum
Spare slot to install 100 Mb Multimode
fibre NIC with SC or ST connectors or
RFT FIN10/AGI001 Part F
Page | 62
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
alternative connectivity providing
Agencies with fibre connectivity.
3.4.25
Protocol
Support
TCP/IP Support
Minimum
Support for DHCP and DNS
3.4.26
Terminal
Associated
Services
Protocol
Support
Minimum
Support for ICA, PColP, and RDP
3.4.27
DHCP
Extensions
Desirable
Support for DHCP Options
3.4.28
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
3.4.29
External
Interfaces /
Expansion
Slots
Minimum
DVI-I and the ability to operate dual
monitors
Desirable
DisplayPort with adapter (DVI).
Video
Connector
3.4.30
USB
Minimum
Minimum three independent USB ports
with at least one port on the front of the
case.
3.4.31
Keyboard
Minimum
USB keyboard able to operate with a
DSD approved Interactive Link Multiple
Computer Switch available on the EPL.
3.4.32
Mouse
Minimum
USB mouse able to operate with a DSD
approved Interactive Link Multiple
Computer Switch available on the EPL.
3.4.33
Audio Jacks
Minimum
Headset and microphone jacks.
RFT FIN10/AGI001 Part F
Page | 63
It is Desirable that the USB ports are
able to be disabled in BIOS.
It is Desirable that the microphone jack
is able to be disabled in BIOS or can be
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
physically disconnected by the Agency
Minimum
Audio jacks mounted on the front of the
case.
3.4.34
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.4.35
Infra-red
ESSENTIAL
If present, it is ESSENTIAL that infrared devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.4.36
Bluetooth
ESSENTIAL
If present, it is ESSENTIAL that
Bluetooth devices are able to be
disabled in BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
3.4.37
Operating System Support
Minimum
Closed and embedded Operating
System options
3.4.38
Minimum
Ability to connect to Citrix Presentation
Server/XenApp, VMware View 4.0 or
later, and Microsoft Terminal Services
running on Windows Server 2003 or
later.
3.4.39
Minimum
Support for common VDI brokers
including VMWare and Citrix.
3.4.40
Drivers
Minimum
Thin Client devices are required to be
able to be installed without the need for
installation of drivers onto Agency
SOEs.
3.4.41
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
RFT FIN10/AGI001 Part F
Page | 64
Basic Associated Services Requirements
Statement of
Requirements
Reference
3.4.42
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
3.4.43
Standard Desktop PC
Warranty
Minimum
As set out at 6.1.4 –
Standard Desktop PC
Warranty below.
3.4.44
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 65
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
3.4.45
Item
External
Interfaces /
Expansion
Slots
3.4.46
3.4.47
Smart Card
Reader
Specify
Keyboard
Colour
Requirements
Minimum
Configuration Options
Agency is able to specify the colour of
the keyboard in order to meet OH&S
requirements.
Tenderers are to note that this
requirement is only intended to allow
Agencies to select a non-black (grey or
off-white) keyboard.
Serial
Connectivity
Minimum
USB to Serial connectivity or Serial
interface
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
Tenderers are to note that an integrated
smart card reader is preferred.
3.4.48
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
3.4.49
Network
Adapter
Fibre NIC
Minimum
100 Mb Multimode fibre NIC with SC or
ST connectors or alternative with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 PXE compatible;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
RFT FIN10/AGI001 Part F
Page | 66
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
3.4.50
RFT FIN10/AGI001 Part F
Desirable
Support for Wake On LAN:
Page | 67
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
3.4.51
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
3.4.52
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
3.4.53
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
3.4.54
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
3.4.55
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
3.4.56
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
3.4.57
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
3.4.58
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
3.4.59
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 68
Service Levels
3.5
Accessories
Accessories
Statement of
Requirements
Reference
3.5.1
Item
Cables and
Adapters
Requirements
Configuration Options
DP to DVI Cable
Minimum
DisplayPort to DVI cable suitable for use
with tendered Hardware.
3.5.2
DP to DVI Dual
Monitor
Minimum
DisplayPort to DVI dual monitor cable
suitable for use with tendered Hardware.
3.5.3
VGA to DVI
Adapter
Minimum
VGA male to DVI female adapter
suitable for use with tendered hardware.
3.5.4
DVI to VGA
Adapter
Minimum
High density DVI to VGA female adapter
suitable for use with tendered hardware.
3.5.5
USB Floppy Disk Drive
Minimum
USB floppy disk drive 1.44 Mb.
3.5.6
PS/2 Keyboard
Minimum
Keyboard with PS/2 connectivity suitable
for operation with Interactive Link
Multiple Computer Switch. If no PS/2
ports are available Tenderers are to
supply a PS/2 to USB adapter.
3.5.7
PS/2 Mouse
Minimum
Mouse with PS/2 connectivity suitable
for operation with Interactive Link
Multiple Computer Switch. If no PS/2
ports are available Tenderers are to
supply a PS/2 to USB adapter.
3.5.8
USB Hub
Desirable
USB hub supporting at least four ports
so that USB connected peripherals can
be connected at the front of the device
should the other USB ports be
inaccessible, for example, under a
user’s desk.
RFT FIN10/AGI001 Part F
Page | 69
3.5.9
RFT FIN10/AGI001 Part F
Optical Drive
Minimum
External USB connected DVD+/-RW
drive.
Page | 70
PART 4 – MOBILE PC CATEGORY
RFT FIN10/AGI001 Part F
Page | 71
4.1
Ultra Mobile PC
Business Context
Statement of
Requirements
Reference
4.1.1
Item
Use Case
Requirements
Minimum
UMPCs are used for a variety of specialised tasks.
Computing functionality offered will be similar to the
standard notebook computer, but delivered in a
smaller form factor and some integrated features
may not be available. It is expected that this will
represent suitable capability for the majority of
Commonwealth Personnel requiring this usage. The
following use cases comprise a non exhaustive list of
mobile computing supported:
 Web browsing;
 Playing high quality video;
 Electronic messaging; and
 Terminal emulation
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 72
Basic Hardware Requirements
Statement of
Requirements
Reference
4.1.2
Item
Case
Requirements
Form Factor
Minimum
Not exceeding dimension ranges 3033mm high x 225-245mm wide x 170190mm deep.
4.1.3
Weight
Minimum
Not exceeding 1.1 kg
4.1.4
Security Slot
Minimum
Industry standard security slot for
securing device to docking station or
attachment of a lock and cable apparatus.
4.1.5
Power
Minimum
An industry standard 100/240 VAC 50-60
Hz power supply suitable for use outside
of Australia with capacity to support
operation of the device at full load
including a full complement of optional
Hardware. Inclusive of an appropriate
power cord and power pack and a battery
for operation without mains power.
4.1.6
Cooling
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Minimum
Long life battery.
Minimum
Ability to exchange battery packs while
the device is operational.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
4.1.7
Battery
4.1.8
4.1.9
4.1.10
RFT FIN10/AGI001 Part F
Motherboard
Page | 73
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
BIOS settings.
4.1.11
Desirable
Remote query and configuration of BIOS
settings, including boot order.
A guide providing a
description/explanation of each
function/feature within the BIOS.
It is ESSENTIAL that the device include
the following security features:
4.1.12
BIOS
Documentation
Minimum
4.1.13
Security
Minimum
 Removable media write/boot control;
and
 Setup password (via BIOS).
4.1.14
Desirable
Individual port control.
4.1.15
Hypervisor
Desirable
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
4.1.16
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the
boot order to be changed within the BIOS
of the machine. The default boot order is
as follows:
4.1.17
RFT FIN10/AGI001 Part F
Boot Order
1.
Embedded hypervisor
2.
Hard disk drive
3.
Ethernet card (PXE)
4.
Wake On LAN (network boot)
Page | 74
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre
NIC) is separate to the boot order, the
PXE boot options need to be enabled in
the computer BIOS.
4.1.18
GUID
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to provide
the Agency and Finance with the report
set out at 6.2.2 - Reporting below.
4.1.19
Processor
Capability
4.1.20
Minimum
Desirable
4.1.21
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor designed specifically
for mobility that will allow it take
advantage of capabilities such as cooler,
and more energy efficient operation and
greater performance.
Industry standard processor architecture,
Intel, AMD, Via or equivalent.
Quantity
Minimum
2 GB DDR2 RAM
4.1.22
Graphics
Display size
Minimum
Minimum 10.1” including option for use of
a stylus/finger input.
4.1.23
Audio
On board audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
4.1.24
RFT FIN10/AGI001 Part F
Page | 75
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.1.25
4.1.26
Network
Adapter
Requirements
Configuration Options
Audio
Recording
Device
Desirable
No audio recording devices are present.
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
It is ESSENTIAL that the Deliverable
includes support for IPV6.
 Standard RJ45 interface;
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol versions
4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.1.27
Wireless
Minimum
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPA802.1x support.
4.1.28
Physical radio
On/Off (flight
mode) switch
Minimum
A switch which enables and disables each
or all radio emitting devices. A single
switch for all devices desirable.
Optical Drive
Minimum
4.1.29
Reserved
4.1.30
Media
RFT FIN10/AGI001 Part F
External USB connected DVD+/-RW
Page | 76
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Devices
Configuration Options
drive.
4.1.31
Desirable
Internal DVD+/-RW drive.
4.1.32
Storage
Minimum
2GB internal non-volatile storage
capacity
4.1.33
Camera
Desirable
Visual image capture device.
4.1.34
Power consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
4.1.35
External
Interfaces /
Expansion
Slots
Video Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Three USB ports
4.1.37
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
4.1.38
Infra-red
Desirable
Industry standard Infra-red
communications device.
It is ESSENTIAL that infra-red devices
and communications are able to be
disabled in BIOS.
4.1.39
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth devices
and communications are able to be
disabled in BIOS.
4.1.40
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
Tenderers should provide details in their
response to Part E8 – Technical
4.1.36
RFT FIN10/AGI001 Part F
Page | 77
If present it is ESSENTIAL that any
visual image capture device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
4.1.41
Item
Requirements
BIOS.
Information of this RFT.
The pre-loaded operating system is to
be agreed with the relevant Agencies.
Pre-loaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
4.1.42
Operating
System Support
Desirable
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available. Including
embedded versions of Microsoft
Windows XP and Windows 7.
4.1.43
Encryption
Software
Support
Desirable
Required to support the installation, and
operation without error, of the Agency
approved Hardware encryption software.
4.1.44
Drivers
Minimum
OEM drivers for Microsoft Windows XPe
or Windows 7e drivers as appropriate for
each device or component is required to
be supplied in an uncompressed format
on DVD in non-active file format (e.g.
‘.inf’, ‘.dll’ or equivalent). The directory
structure should look as follows:
Software
Integration
<product name>
<device name>
<device name>…
4.1.45
RFT FIN10/AGI001 Part F
Minimum
Configuration Options
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Page | 78
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
4.1.46
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
4.1.47
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
4.1.48
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
RFT FIN10/AGI001 Part F
Page | 79
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.1.49
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.1.50
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.1.51
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 80
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
4.1.52
Item
Case
Requirements
Second Battery
Minimum
Additional long life battery
4.1.53
Additional
Power Pack
Desirable
Additional power packs
4.1.54
Battery
Charger
Minimum
External battery charger
4.1.55
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies
4.1.56
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
4.1.57
Upgrade to Memory
Minimum
Upgrade to 4 GB memory compatible
with existing memory.
4.1.58
External
Interfaces /
Expansion
Slots
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
4.1.59
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.1.60
Desirable
A docking station that is compatible with
successive generations of the device.
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
4.1.61
RFT FIN10/AGI001 Part F
Modem
Docking
Station
Page | 81
Configuration Options
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.1.62
Upgrade to Storage
Minimum
Upgrade to 4GB internal non-volatile
storage capacity
4.1.63
Barcode Reader
Minimum
Incorporate an enterprise supported
standard bar-code reader.
Tenderers are to note that an integrated
bar-code reader is preferred.
4.1.64
Smart Card
Reader
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
4.1.65
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
RFT FIN10/AGI001 Part F
Page | 82
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.1.66
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.1.67
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.1.68
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.1.69
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.1.70
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.1.71
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.1.72
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.1.73
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.1.74
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 83
Service Levels
4.2
Netbook
Business Context
Statement of
Requirements
Reference
4.2.1
Item
Use Case
Requirements
Minimum
This Netbook is for predominantly travel related
use, and as a utility for specific non-intensive
computing tasks e.g. asset auditing and barcode
scanning, but similarly available to Commonwealth
Personnel seeking a more portable notebook
alternative. Computing functionality offered will be
similar to the standard light notebook computer, but
delivered in a smaller form factor and some
integrated features may not be available e.g. no
internal DVD ROM Drive. It is expected that this will
represent suitable capability for the vast majority of
Commonwealth Personnel requiring this usage. The
following use cases comprise a non exhaustive list
of computing functionality supported:
 Light word Processing;
 Light spreadsheet operation, barcode reading
and asset audit and scanning;
 Web browsing;
 Electronic messaging; and
 Terminal emulation;
 Light weight with long battery life to support
prolonged use.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 84
Basic Hardware Requirements
Statement of
Requirements
Reference
4.2.2
Item
Form Factor
Minimum
Not exceeding dimension ranges 3033mm high x 225-245mm wide x 170190mm deep.
4.2.3
Weight
Minimum
4.2.4
Security Slot
Minimum
Not exceeding 1.1 kg.
Industry standard security slot for
securing device to docking station or
attachment of a lock and cable apparatus.
4.2.5
Power
Minimum
An industry standard 100/240 VAC 50-60
Hz power supply suitable for use outside
of Australia with capacity to support
operation of the device at full load
including a full complement of optional
Hardware. Inclusive of an appropriate
power cord and power pack and a battery
for operation without mains power.
4.2.6
Cooling
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
Minimum
A guide providing a
4.2.7
4.2.8
Case
Requirements
Motherboard
4.2.9
4.2.10
RFT FIN10/AGI001 Part F
BIOS
Page | 85
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Documentation
Configuration Options
description/explanation of each
function/feature within the BIOS.
4.2.11
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
4.2.12
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
 Removable media write/boot control;
and
 Setup password (via BIOS).
4.2.13
Desirable
Individual port control.
4.2.14
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
4.2.15
PXE
Minimum
Support for PXE and configurable boot
order including PXE
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the
boot order to be changed within the BIOS
of the machine. The default boot order is
as follows:
4.2.16
Boot Order
1. Embedded hypervisor
2. USB drive
3. Hard disk drive
4. Ethernet card (PXE)
5. Wake On LAN (network boot)
The requirement is for any boot order to
RFT FIN10/AGI001 Part F
Page | 86
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre
NIC) is separate to the boot order, the
PXE boot options need to be enabled in
the computer BIOS.
4.2.17
Minimum
GUID
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to provide
the Agency and Finance with the report
set out at 6.2.2 - Reporting below.
4.2.18
Processor
Capability
4.2.19
4.2.20
Minimum
Desirable
Memory
4.2.21
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor designed specifically
for mobility that will allow it take
advantage of capabilities such as cooler,
and more energy efficient operation and
greater performance.
Industry standard processor architecture,
Intel, AMD, Via or equivalent.
Quantity
Minimum
2 GB DDR2 (or better) RAM matched to
processor speed.
Capacity
Minimum
Support for 4 GB of RAM
4.2.22
Graphics
Display size
Minimum
Minimum 10” diagonal display supporting
at least WSVGA
4.2.23
Audio
Internal audio
Minimum
Integrated high definition audio
RFT FIN10/AGI001 Part F
Page | 87
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.2.24
Speaker
Minimum
Internal speaker
4.2.25
Audio
Recording
Device
Desirable
No audio recording devices are present
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
4.2.26
Network
Adapter
 Standard RJ45 interface;
 Support for Wake On LAN:
Configuration Options
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is ESSENTIAL that the Deliverable
includes support for IPV6.
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol versions
4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.2.27
Wireless
Minimum
4.2.28
Physical Radio
On/Off (flight
mode) switch
Minimum
4.2.29
4.2.30
RFT FIN10/AGI001 Part F
Modem
Desirable
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPA802.1x support.
A switch which enables and disables each
or all radio emitting devices.
A single switch for all devices.
Reserved
Page | 88
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.2.31
HSPA
4.2.32
Requirements
Desirable
Integrated multiband HSPA/3G modem
which is not locked to a
telecommunications provider.
Desirable
Support for 850/900/1900/2100
frequency bands.
Configuration Options
It is Desirable that this modem be able
to be disabled in BIOS.
4.2.33
Storage
Minimum
Minimum of 60GB internal non-volatile
storage capacity.
4.2.34
Camera
Desirable
Visual image capture device.
4.2.35
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
4.2.36
External
Interfaces /
Expansion
Slots
Video Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Three USB ports
It is Desirable that the USB ports are
able to be disabled in BIOS.
Desirable
Four USB ports. Additional USB ports
may be provided by a generic USB hub.
It is Desirable that the USB ports are
able to be disabled in BIOS.
4.2.37
4.2.38
4.2.39
Keyboard
Minimum
Full size keyboard. Key size equivalent
to standard US 101 Keyboard.
4.2.40
Pointing device
Desirable
Touchpad with scroll zone
4.2.41
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
RFT FIN10/AGI001 Part F
Page | 89
If present it is ESSENTIAL that any
visual image capture device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
4.2.42
Infra-red
Desirable
Industry standard Infra-red
communications device.
It is ESSENTIAL that infra-red devices
and communications are able to be
disabled in BIOS.
4.2.43
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth devices
and communications are able to be
disabled in BIOS.
4.2.44
eSATA
Desirable
Industry standard eSATA port.
It is ESSENTIAL that the eSATA port is
able to be disabled in BIOS.
4.2.45
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
4.2.46
Express Card
Minimum
ExpressCard slot SD/MMC card reader
4.2.47
Docking Port
Desirable
Docking station port compatible with the
supplied docking station.
Pre-loaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
4.2.49
Operating
System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available.
4.2.50
Encryption
Software
Support
Desirable
Support the installation, and operation
without error of Agency approved
hardware encryption software
4.2.51
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
4.2.48
RFT FIN10/AGI001 Part F
Software
Integration
Page | 90
The pre-loaded operating system is to
be agreed with the relevant Agencies.
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
and enterprise supported standard Linux
distribution (if requested) for each
device or component is required to be
supplied in an uncompressed format on
DVD in non-active file format (e.g. ‘.inf’,
‘.dll’ or equivalent). The directory
structure should look as follows:
<product name>
<device name>
<device name>…
4.2.52
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
4.2.53
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
4.2.54
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
4.2.55
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
RFT FIN10/AGI001 Part F
Page | 91
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.2.56
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.2.57
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.2.58
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 92
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
Second Battery
Minimum
Additional long life battery
4.2.60
Additional
Power Pack
Desirable
Additional power packs
4.2.61
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies.
4.2.62
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
Minimum
Upgrade to 4 GB memory compatible
with existing memory.
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
4.2.65
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.2.66
Desirable
A docking station that is compatible with
successive generations of the device.
USB to Serial connectivity or Serial
interface
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
4.2.59
Case
4.2.63
Upgrade to Memory
4.2.64
External
Interfaces /
Expansion
Slots
4.2.67
Docking
Station
Serial
Connectivity
Minimum
4.2.68
Modem
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
4.2.69
Barcode Reader
Minimum
Incorporate an industry standard bar-
RFT FIN10/AGI001 Part F
Page | 93
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
code reader.
Tenderers are to note that an integrated
bar-code reader is preferred.
4.2.70
Smart Card
Reader
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
4.2.71
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
4.2.72
RFT FIN10/AGI001 Part F
Carry Options
Backpack
Minimum
Suitable backpack providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
Page | 94
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.2.73
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.2.74
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.2.75
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.2.76
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.2.77
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.2.78
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.2.79
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.2.80
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.2.81
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 95
Service Levels
4.3
Lightweight Notebook
Business Context
Statement of
Requirements
Reference
4.3.1
Item
Use Case
Requirements
Minimum
This Lightweight Notebook Computer is for
predominantly travel related use, but similarly
available to Agency Personnel seeking a more
portable notebook alternative. Computing
functionality offered will be similar to the standard
notebook computer, but delivered in a smaller form
factor and some integrated features may not be
available. It is expected that this will represent
suitable capability for the vast majority of
Commonwealth Personnel requiring this usage. The
following use cases comprise a non exhaustive list of
mobile computing supported:
 Word Processing;
 Spreadsheet operation;
 Web browsing;
 Electronic messaging;
 Terminal emulation; and
 Presentation.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 96
Basic Hardware Requirements
Statement of
Requirements
Reference
4.3.2
Item
Form Factor
Minimum
Not exceeding dimension ranges 3033mm high x 300-330mm wide x 250275mm deep.
4.3.3
Weight
Minimum
4.3.4
Security Slot
Minimum
Not exceeding 1.9 kg.
Industry standard security slot for
securing device to docking station or
attachment of a lock and cable apparatus.
4.3.5
Power
Minimum
An industry standard 100/240 VAC 50-60
Hz power supply suitable for use outside
of Australia with capacity to support
operation of the device at full load
including a full complement of optional
Hardware. Inclusive of an appropriate
power cord and power pack and a battery
for operation without mains power.
4.3.6
Cooling
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
Minimum
A guide providing a
4.3.7
4.3.8
Case
Requirements
Motherboard
4.3.9
4.3.10
RFT FIN10/AGI001 Part F
BIOS
Page | 97
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Documentation
Configuration Options
description/explanation of each
function/feature within the BIOS.
4.3.11
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
4.3.12
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
 Removable media write/boot control;
and
 Setup password (via BIOS).
4.3.13
Desirable
Individual port control.
4.3.14
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
4.3.15
PXE
Minimum
Support for PXE and configurable boot
order including PXE
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the
boot order to be changed within the BIOS
of the machine. The default boot order is
as follows:
4.3.16
Boot Order
1. Embedded hypervisor
2. Floppy disk drive (including USB FDD
– if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
RFT FIN10/AGI001 Part F
Page | 98
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
6. Ethernet card (PXE)
7. Wake On LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre
NIC) is separate to the boot order, the
PXE boot options need to be enabled in
the computer BIOS.
4.3.17
Minimum
GUID
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to provide
the Agency and Finance with the report
set out at 6.2.2 - Reporting below.
4.3.18
Processor
Capability
4.3.19
4.3.20
4.3.21
RFT FIN10/AGI001 Part F
Minimum
Desirable
Memory
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor designed specifically
for mobility that will allow it take
advantage of capabilities such as cooler,
and more energy efficient operation and
greater performance.
Intel Core 2 duo SU7300 or better or
equivalent
Quantity
Minimum
2 GB DDR2 (or better) RAM matched to
processor speed.
Capacity
Minimum
Support for 4 GB of RAM
Page | 99
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.3.22
Requirements
Sockets
Minimum
Two sockets for RAM with one socket free
for potential expansion.
4.3.23
Graphics
Display size
Minimum
Minimum 12” diagonal display supporting
at least 1280 x 800 resolution
4.3.24
Audio
Internal audio
Minimum
Integrated high definition audio
4.3.25
Speaker
Minimum
Internal speaker
4.3.26
Audio
Recording
Device
Desirable
No audio recording devices are present
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
4.3.27
Network
Adapter
 Standard RJ45 interface;
 Support for Wake On LAN:
Configuration Options
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is ESSENTIAL that the Deliverable
includes support for IPV6.
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol versions
4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.3.28
RFT FIN10/AGI001 Part F
Wireless
Minimum
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPAPage | 100
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
802.1x support.
4.3.29
Physical Radio
On/Off (flight
mode) switch
4.3.30
4.3.31
Modem
4.3.32
Minimum
A switch which enables and disables each
or all radio emitting devices.
Desirable
A single switch for all devices.
Reserved
HSPA/3G
4.3.33
Desirable
Integrated multiband HSPA/3G modem
which is not locked to a
telecommunications provider.
Desirable
Support for 850/900/1900/2100
frequency bands.
Minimum
Internal DVD+/-RW drive
4.3.34
Media
Devices
4.3.35
Storage
Minimum
Minimum of 120GB internal non-volatile
storage capacity.
4.3.36
Camera
Desirable
Visual image capture device.
4.3.37
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
4.3.38
External
Interfaces /
Expansion
Video Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Two USB ports
4.3.39
RFT FIN10/AGI001 Part F
Optical Drive
It is Desirable that this modem be able
to be disabled in BIOS.
If present it is ESSENTIAL that any
visual image capture device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is Desirable that the USB ports are
able to be disabled in BIOS.
Page | 101
Basic Hardware Requirements
Statement of
Requirements
Reference
4.3.40
Item
Slots
Requirements
Desirable
Four USB ports
Configuration Options
It is Desirable that the USB ports are
able to be disabled in BIOS.
4.3.41
Keyboard
Minimum
Full size keyboard. Key size equivalent
to standard US 101 Keyboard.
4.3.42
Pointing device
Desirable
Touchpad with scroll zone
4.3.43
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
4.3.44
Infra-red
Desirable
Industry standard Infra-red
communications device.
It is ESSENTIAL that infra-red devices
and communications are able to be
disabled in BIOS.
4.3.45
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth devices
and communications are able to be
disabled in BIOS.
4.3.46
eSATA
Desirable
Industry standard eSATA port.
It is ESSENTIAL that the eSATA port is
able to be disabled in BIOS.
4.3.47
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
4.3.48
Express Card
Minimum
ExpressCard slot SD/MMC card reader
4.3.49
Docking Port
Desirable
Docking station port compatible with the
supplied docking station.
Pre-loaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
Operating
System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
4.3.50
4.3.51
RFT FIN10/AGI001 Part F
Software
Integration
Page | 102
The pre-loaded operating system is to
be agreed with the relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
enterprise supported standard Linux
distributions if available.
4.3.52
Encryption
Software
Support
Minimum
Support the installation, and operation
without error of Agency approved
hardware encryption software
4.3.53
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each device
or component is required to be supplied
in an uncompressed format on DVD in
non-active file format (e.g. ‘.inf’, ‘.dll’ or
equivalent). The directory structure
should look as follows:
<product name>
<device name>
<device name>…
4.3.54
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
4.3.55
RFT FIN10/AGI001 Part F
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
Page | 103
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.3.56
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
4.3.57
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
RFT FIN10/AGI001 Part F
Page | 104
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.3.58
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.3.59
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.3.60
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 105
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Second Battery
Minimum
Additional long life battery
4.3.62
Additional
Power Pack
Desirable
Additional power packs
4.3.63
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies.
4.3.64
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
4.3.61
Case
4.3.65
Upgrade to Memory
Minimum
Upgrade to 4 GB memory compatible
with existing memory.
4.3.66
Modem
56K V.92
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
EDGE/GPRS
Minimum
Integrated EDGE/GPRS modem.
Minimum
Quad-band international roaming
integrated EDGE/GPRS modem.
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
4.3.70
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.3.71
Desirable
A docking station that is compatible with
4.3.67
4.3.68
4.3.69
RFT FIN10/AGI001 Part F
External
Interfaces /
Expansion
Slots
Docking
Station
Page | 106
Configuration Options
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
successive generations of the device.
4.3.72
4.3.73
Smart Card
Reader
Serial
Connectivity
Minimum
USB to Serial connectivity or Serial
interface
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
4.3.74
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
4.3.75
RFT FIN10/AGI001 Part F
Carry Options
Backpack
Minimum
Suitable backpack providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
Page | 107
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.3.76
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.3.77
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.3.78
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.3.79
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.3.80
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.3.81
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.3.82
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.3.83
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.3.84
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 108
Service Levels
4.4
Standard Notebook
Business Context
Statement of
Requirements
Reference
4.4.1
Item
Use Case
Requirements
Minimum
This is notebook provides computing functionality for
the majority of mobile users requiring desktop like
features and performance. The following use cases
comprise a non exhaustive list of mobile computing
supported:
 Word Processing;
 Spreadsheet operation;
 Web browsing;
 Electronic messaging;
 Terminal emulation;
 Desktop publishing;
 Basic graphics and multimedia work; and
 Presentations.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 109
Basic Hardware Requirements
Statement of
Requirements
Reference
4.4.2
Item
Form Factor
Minimum
Not exceeding dimension ranges 4045mm high x 350-390mm wide x 300330mm deep.
4.4.3
Weight
Minimum
4.4.4
Security Slot
Minimum
Not exceeding 3.1 kg.
Industry standard security slot for
securing device to docking station or
attachment of a lock and cable apparatus.
4.4.5
Power
Minimum
An industry standard 100/240 VAC 50-60
Hz power supply suitable for use outside
of Australia with capacity to support
operation of the device at full load
including a full complement of optional
Hardware. Inclusive of an appropriate
power cord and power pack and a battery
for operation without mains power.
4.4.6
Cooling
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
Minimum
A guide providing a
4.4.7
4.4.8
Case
Requirements
Motherboard
4.4.9
4.4.10
RFT FIN10/AGI001 Part F
BIOS
Page | 110
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Documentation
Configuration Options
description/explanation of each
function/feature within the BIOS.
4.4.11
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
4.4.12
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
 Removable media write/boot control;
and
 Setup password (via BIOS).
4.4.13
Desirable
Individual port control.
4.4.14
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
4.4.15
PXE
Minimum
Support for PXE and configurable boot
order including PXE
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the
boot order to be changed within the BIOS
of the machine. The default boot order is
as follows:
4.4.16
Boot Order
1. Embedded hypervisor
2. Floppy disk drive (including USB FDD
– if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
RFT FIN10/AGI001 Part F
Page | 111
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
6. Ethernet card (PXE)
7. Wake On LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre
NIC) is separate to the boot order, the
PXE boot options need to be enabled in
the computer BIOS.
4.4.17
Minimum
GUID
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to provide
the Agency and Finance with the report
set out at 6.2.2 - Reporting below.
4.4.18
Processor
Capability
4.4.19
4.4.20
4.4.21
RFT FIN10/AGI001 Part F
Minimum
Desirable
Memory
Commonwealth Agencies are likely to
transition to Windows 7 and will be
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor designed specifically
for mobility that will allow it take
advantage of capabilities such as cooler,
and more energy efficient operation and
greater performance.
Intel Core 2 Duo P8600 or better or
equivalent.
Quantity
Minimum
2 GB DDR2 (or better) RAM matched to
processor speed.
Capacity
Minimum
Support for 4 GB of RAM
Page | 112
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.4.22
4.4.23
Requirements
Desirable
Support for 8 GB of RAM
Sockets
Minimum
Two sockets for RAM with one socket free
for potential expansion.
4.4.24
Graphics
Display size
Minimum
Minimum 14” diagonal display supporting
at least 1280 x 800 resolution
4.4.25
Audio
Internal audio
Minimum
Integrated high definition audio
4.4.26
Speaker
Minimum
Internal speaker
4.4.27
Audio
Recording
Device
Desirable
No audio recording devices are present
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
4.4.28
Network
Adapter
 Standard RJ45 interface;
 Support for Wake On LAN:
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol versions
4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
RFT FIN10/AGI001 Part F
Page | 113
Configuration Options
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is ESSENTIAL that the Deliverable
includes support for IPV6.
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.4.29
Wireless
Minimum
4.4.31
Physical Radio
On/Off (flight
mode) switch
Minimum
4.4.32
4.4.33
Modem
4.4.34
Desirable
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPA802.1x support.
A switch which enables and disables each
or all radio emitting devices.
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
A single switch for all devices.
Reserved
HSPA/3G
4.4.35
Desirable
Integrated multiband HSPA/3G modem
which is not locked to a
telecommunications provider.
Desirable
Support for 850/900/1900/2100
frequency bands.
Minimum
Internal DVD+/-RW drive
4.4.36
Media
Devices
4.4.37
Storage
Minimum
Minimum of 160GB internal non-volatile
storage capacity.
4.4.38
Camera
Desirable
Visual image capture device.
4.4.39
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
4.4.40
External
Minimum
15-pin D-Sub VGA connector
RFT FIN10/AGI001 Part F
Configuration Options
Optical Drive
Video Connector
Page | 114
It is Desirable that this modem be able
to be disabled in BIOS.
If present it is ESSENTIAL that any
visual image capture device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
Basic Hardware Requirements
Statement of
Requirements
Reference
4.4.41
Item
Interfaces /
Expansion
Slots
Requirements
Configuration Options
USB
Minimum
Three USB ports
Keyboard
Minimum
Full size keyboard. Key size equivalent
to standard US 101 Keyboard.
4.4.43
Pointing device
Desirable
Touchpad with scroll zone
4.4.44
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
4.4.45
Infra-red
Desirable
Industry standard Infra-red
communications device.
It is ESSENTIAL that infra-red devices
and communications are able to be
disabled in BIOS.
4.4.46
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth devices
and communications are able to be
disabled in BIOS.
4.4.47
eSATA
Desirable
Industry standard eSATA port.
It is ESSENTIAL that the eSATA port is
able to be disabled in BIOS.
4.4.48
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
BIOS.
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
4.4.49
Express Card
Minimum
ExpressCard slot SD/MMC card reader
4.4.50
Docking Port
Desirable
Docking station port compatible with the
supplied docking station.
Pre-loaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
Operating
System Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
4.4.42
4.4.51
4.4.52
RFT FIN10/AGI001 Part F
Software
Integration
Page | 115
It is Desirable that the USB ports are
able to be disabled in BIOS.
The pre-loaded operating system is to
be agreed with the relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
enterprise supported standard Linux
distributions if available.
4.4.53
Encryption
Software
Support
Minimum
Support the installation, and operation
without error of Agency approved
hardware encryption software
4.4.54
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each device
or component is required to be supplied
in an uncompressed format on DVD in
non-active file format (e.g. ‘.inf’, ‘.dll’ or
equivalent). The directory structure
should look as follows:
<product name>
<device name>
<device name>…
4.4.55
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
4.4.56
RFT FIN10/AGI001 Part F
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
Page | 116
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.4.57
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
4.4.58
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
RFT FIN10/AGI001 Part F
Page | 117
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.4.59
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.4.60
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.4.61
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 118
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Second Battery
Minimum
Additional long life battery
4.4.63
Additional
Power Pack
Desirable
Additional power packs
4.4.64
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies.
4.4.65
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
Upgrade to 4 GB memory compatible
with existing memory.
Upgrade to 8 GB memory compatible
with existing memory.
4.4.62
Case
4.4.66
Upgrade Memory to 4 GB
Minimum
4.4.67
Upgrade Memory to 8 GB
Minimum
4.4.68
Modem
56K V.92
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
EDGE/GPRS
Minimum
Integrated EDGE/GPRS modem.
Minimum
Quad-band international roaming
integrated EDGE/GPRS modem.
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.4.69
4.4.70
4.4.71
4.4.72
RFT FIN10/AGI001 Part F
External
Interfaces /
Expansion
Slots
Docking
Station
Page | 119
Configuration Options
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
4.4.73
Desirable
4.4.74
4.4.75
Requirements
Smart Card
Reader
Serial
Connectivity
Minimum
Contact Smart
Card Reader
Minimum
A docking station that is compatible with
successive generations of the device.
USB to Serial connectivity or Serial
interface
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
4.4.76
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
4.4.77
RFT FIN10/AGI001 Part F
Carry Options
Backpack
Minimum
Suitable backpack providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
Page | 120
Configuration Options
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.4.78
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.4.79
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.4.80
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.4.81
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.4.82
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.4.83
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.4.84
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.4.85
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.4.86
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 121
Service Levels
4.5
Lightweight Ruggedised Notebook
Business Context
Statement of
Requirements
Reference
4.5.1
Item
Use Case
Requirements
Minimum
The Lightweight Ruggedised Notebook will typically be
used to carry out the same types of functions as
lightweight notebooks but in a range of adverse
physical conditions for Hardware including:

un-airconditioned, hot, dusty, wet and/or cramped
spaces;

spaces with no flat surfaces;

outside in direct sunlight;

in remote locations or for extended periods away
from the office; and/or

in motor vehicles or using the motor vehicle
power supply.
The Hardware may be deployed for use in a variety of
environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will be
used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 122
Basic Hardware Requirements
Statement of
Requirements
Reference
4.5.2
Item
Form Factor
Minimum
Tablet form factor light and strong case not
exceeding dimension ranges 55-60mm high
x 280-300 mm wide x 200-220mm deep.
Protection
Minimum
All external ports are required to be
recessed and covered to prevent contact
with hazardous fumes.
4.5.4
Minimum
External case input/output device ports
designed to prevent static discharge and
possible ignition of flammable gases.
4.5.5
Minimum
Suitable for use in a range of wet research
and work environments ranging from
tropical rain forests to abattoirs.
4.5.6
Minimum
Components shock mounted to resist
vibration
4.5.7
Minimum
Suitable for use in a range of dusty work
and research environments ranging from
sandy deserts to flour mills.
4.5.8
Minimum
Suitable for use in a range of work and
research environments in which
temperature and humidity ranges from dry
desert to Antarctica.
4.5.9
Minimum
Drop resistant
4.5.10
Minimum
Easily cleaned
4.5.3
Case
Requirements
4.5.11
Weight
Minimum
Not exceeding 2.3 kg.
4.5.12
Security Slot
Minimum
Industry standard security slot for securing
device to docking station or attachment of a
lock and cable apparatus.
4.5.13
Power
Minimum
An industry standard 100/240 VAC 50-60
RFT FIN10/AGI001 Part F
Page | 123
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Hz power supply suitable for use outside of
Australia with capacity to support operation
of the device at full load including a full
complement of optional Hardware.
Inclusive of an appropriate power cord and
power pack and a battery for operation
without mains power.
4.5.14
4.5.15
4.5.16
Cooling
Motherboard
Minimum
Cooling is to be suitable to support
operation of the device at full load including
a full complement of optional Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings including boot order.
4.5.17
4.5.18
BIOS
Documentation
Minimum
A guide providing a description/explanation
of each function/feature within the BIOS.
4.5.19
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
virtualisation technology.
4.5.20
Security
Minimum
It is ESSENTIAL that the device include the
following security features:
 Removable media write/boot control;
and
RFT FIN10/AGI001 Part F
Page | 124
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
 Setup password (via BIOS).
4.5.21
Desirable
Individual port control.
4.5.22
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
4.5.23
PXE
Minimum
Support for PXE and configurable boot
order including PXE.
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the
boot order to be changed within the BIOS of
the machine. The default boot order is as
follows:
4.5.24
Boot Order
1. Embedded hypervisor
2. Floppy disk drive (including USB FDD –
if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
6. Ethernet card (PXE)
7. Wake-On-LAN (network boot)
The requirement is for any boot order to be
achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre
NIC) is separate to the boot order, the PXE
boot options need to be enabled in the
computer BIOS.
RFT FIN10/AGI001 Part F
Page | 125
Default BIOS boot order is to be
agreed with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in
BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
4.5.25
Item
Requirements
Minimum
GUID
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to provide
the Agency and Finance with the report set
out at 6.2.2 - Reporting below.
4.5.26
Processor
Minimum
Commonwealth Agencies are likely to
transition to Windows 7 and will be looking
to ensure the devices purchased will
function adequately in this environment.
Accordingly, Finance will consider a
processor designed specifically for mobility
with ability to “power step” that will allow it
take advantage of capabilities such as
cooler, and more energy efficient operation
and greater performance.
Desirable
Intel Core 2 duo SU7300 or better or
equivalent
Quantity
Minimum
2GB DDR2 (or better) RAM matched to
processor speed.
4.5.29
Capacity
Minimum
Support for 4 GB of RAM
4.5.30
Sockets
Minimum
Two sockets for RAM with one socket free
for potential expansion.
Capability
4.5.27
4.5.28
Memory
4.5.31
Graphics
Display size
Minimum
Minimum 10.1” touch screen viewable in
sunlight supporting at least 1024x768
resolution including option for use of a
stylus/finger input.
4.5.32
Audio
Internal audio
Minimum
Integrated high definition audio
Speaker
Minimum
Internal speaker
4.5.33
RFT FIN10/AGI001 Part F
Page | 126
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.5.34
4.5.35
Network
Adapter
Requirements
Audio
Recording
Device
Desirable
No audio recording devices are present
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated on
board with:
 Standard RJ45 interface;
 Support for Wake On LAN:
Configuration Options
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of
the options available in their
response to Part E8 – Technical
Information of this RFT.
It is ESSENTIAL that the Deliverable
includes support for IPV6.
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol versions 4
and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.5.36
Wireless
Minimum
4.5.37
Physical Radio
On/Off (flight
mode) switch
Reserved
Minimum
Desirable
A single switch for all devices.
HSPA/3G
Minimum
Integrated multiband HSPA/3G modem
4.5.38
4.5.39
4.5.40
RFT FIN10/AGI001 Part F
Modem
IEEE 802.11 g/n compatible capability with
WPA-PSK, WPA2-PSK and WPA-802.1x
support.
A switch which enables and disables each
or all radio emitting devices.
Page | 127
It is ESSENTIAL that Wireless
devices are able to be disabled in
BIOS.
It is Desirable that this modem be
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
which is not locked to a telecommunications
provider.
4.5.41
Desirable
Support for 850/900/1900/2100 frequency
bands.
Minimum
Internal DVD+/-RW drive
4.5.42
Media
Devices
4.5.43
Storage
Minimum
100GB internal non-volatile storage
capacity
4.5.44
Camera
Desirable
Visual image capture device.
4.5.45
Power Consumption
Minimum
Complies with the requirements of the US
ENERGY STAR® Program Requirements
for Computers Version 4.0 test and
performance specification.
4.5.46
External
Interfaces /
Expansion
Slots
Video
Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Three USB ports
4.5.48
Keyboard
Minimum
Full size keyboard.
4.5.49
Pointing
Device
Minimum
Touch pad with scroll zone.
4.5.50
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
4.5.47
RFT FIN10/AGI001 Part F
Optical Drive
Page | 128
If present it is ESSENTIAL that any
visual image capture device is able to
be disabled - in BIOS is preferred.
Tenderers should provide details of
the options available in their
response to Part E8 – Technical
Information of this RFT.
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
4.5.51
Infra-red
Desirable
Industry standard Infra-red communications
device.
It is ESSENTIAL that infra-red
devices and communications are
able to be disabled in BIOS.
4.5.52
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth
devices and communications are
able to be disabled in BIOS.
4.5.53
eSATA
Desirable
Industry standard eSATA port.
It is ESSENTIAL that the eSATA port
is able to be disabled in BIOS.
4.5.54
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire Wire
devices are able to be disabled in BIOS.
Tenderers should provide details in
their response to Part E8 – Technical
Information of this RFT.
4.5.55
Express Card
Minimum
ExpressCard slot SD/MMC card reader
4.5.56
Docking Port
Desirable
Docking station port compatible with the
supplied docking station.
Preloaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other appropriate
operating system.
4.5.58
Operating
System
Support
Minimum
All relevant versions of Microsoft Windows
XP, Microsoft Vista and Microsoft Windows
7 as well as relevant enterprise supported
standard Linux distributions if available.
4.5.59
Encryption
Software
Support
Minimum
Support the installation, and operation
without error of Agency approved hardware
encryption software
4.5.60
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft Windows
Vista, Microsoft Windows 7 and enterprise
4.5.57
RFT FIN10/AGI001 Part F
Software
Integration
Page | 129
The pre-loaded operating system is
to be agreed with the relevant
Agencies.
Driver versions are to be agreed with
the relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
supported standard Linux distribution (if
requested) for each device or component is
required to be supplied in an uncompressed
format on DVD in non-active file format
(e.g. ‘.inf’, ‘.dll’ or equivalent). The
directory structure should look as follows:
<product name>
<device name>
<device name>…
4.5.61
Minimum
The Contractor is required to provide timely
firmware and/or driver software updates to
Agencies when requested by Agencies.
Such updates are required to be delivered
in the form of ongoing web site access and
in DVD form for the initial supply.
4.5.62
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an enterprise
management console.
4.5.63
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current version
of the Windows Logo program.
4.5.64
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity for
other accessories and work materials.
RFT FIN10/AGI001 Part F
Page | 130
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.5.65
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.5.66
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.5.67
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 131
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
4.5.68
Item
Case
Requirements
Second Battery
Minimum
Additional long life battery
4.5.69
Additional
Power Pack
Desirable
Additional power packs
4.5.70
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies
4.5.71
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
4.5.72
Upgrade to Memory
Minimum
Upgrade to 4 GB memory compatible
with existing memory.
4.5.73
Modem
56K V.92
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
EDGE/GPRS
Minimum
Integrated EDGE/GPRS modem.
Minimum
Quad-band international roaming
integrated EDGE/GPRS modem.
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
4.5.77
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.5.78
Desirable
A docking station that is compatible with
4.5.74
4.5.75
4.5.76
RFT FIN10/AGI001 Part F
External
Interfaces /
Expansion
Slots
Docking
Station
Page | 132
Configuration Options
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
successive generations of the device.
4.5.79
In-vehicle
Mounting Kit
Minimum
Appropriate kit allowing device to be
used in a motor vehicle using its power
supply.
4.5.80
Serial
Connectivity
Minimum
USB to Serial connectivity or Serial
interface
Minimum
Incorporate an industry standard barcode reader.
4.5.81
Barcode Reader
Tenderers are to note that an integrated
bar-code reader is preferred.
4.5.82
Smart Card
Reader
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
4.5.83
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
4.5.84
4.5.85
RFT FIN10/AGI001 Part F
Carry Options
External
Handle
Minimum
External handle integrated to notebook.
Carry Strap
Minimum
Strap allowing the operation of the
notebook whilst being carried by user.
Page | 133
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.5.86
Backpack
Minimum
Suitable backpack providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
4.5.87
Hard Case
Minimum
Suitable hard case with carry handle
providing appropriate protection for the
Hardware and capacity for other
accessories and work materials.
RFT FIN10/AGI001 Part F
Page | 134
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.5.88
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.5.89
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.5.90
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.5.91
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.5.92
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.5.93
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.5.94
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.5.95
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.5.96
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 135
Service Levels
4.6
Standard Ruggedised Notebook
Business Context
Statement of
Requirements
Reference
4.6.1
Item
Use Case
Requirements
Minimum
The Standard Ruggedised Notebook will typically
be used to carry out the same types of functions
as lightweight notebooks but in a range of adverse
physical conditions for Hardware including:

un-airconditioned, hot, dusty, wet and/or
cramped spaces;

spaces with no flat surfaces;

outside in direct sunlight;

in remote locations or for extended periods
away from the office; and/or

in motor vehicles or using the motor vehicle
power supply.
The Hardware may be deployed for use in a
variety of environmental conditions both in
Australia and overseas. Tenderers should not
assume that Hardware supplied to
Commonwealth Agencies will be used in
Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 136
Basic Hardware Requirements
Statement of
Requirements
Reference
4.6.2
Item
Form Factor
Minimum
Light and strong case not exceeding
dimension ranges 55-70mm high x 380420 mm wide x 300-330mm deep.
Protection
Minimum
All external ports are required to be
recessed and covered to prevent
contact with hazardous fumes.
4.6.4
Minimum
External case input/output device ports
designed to prevent static discharge and
possible ignition of flammable gases.
4.6.5
Minimum
Suitable for use in a range of wet
research and work environments
ranging from tropical rain forests to
abattoirs.
4.6.6
Minimum
Components shock mounted to resist
vibration
4.6.7
Minimum
Suitable for use in a range of dusty work
and research environments ranging from
sandy deserts to flour mills.
4.6.8
Minimum
Suitable for use in a range of work and
research environments in which
temperature and humidity ranges from
dry desert to Antarctica.
4.6.9
Minimum
Drop resistant.
4.6.10
Minimum
Easily cleaned.
4.6.3
Case
Requirements
4.6.11
Weight
Minimum
Not exceeding 3.9 kg.
4.6.12
Security Slot
Minimum
Industry standard security slot for
securing device to docking station or
RFT FIN10/AGI001 Part F
Page | 137
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
attachment of a lock and cable
apparatus.
4.6.13
Power
Minimum
An industry standard 100/240 VAC 5060 Hz power supply suitable for use
outside of Australia with capacity to
support operation of the device at full
load including a full complement of
optional Hardware. Inclusive of an
appropriate power cord and power pack
and a battery for operation without
mains power.
4.6.14
Cooling
Minimum
Cooling is to be suitable to support
operation of the device at full load
including a full complement of optional
Hardware.
Minimum
Low noise emission cooling systems
suitable for use in an office environment.
Configuration
Stability
Minimum
Components are part of the current Intel
Stable Image Platform or equivalent
program
BIOS
Minimum
Ability to save BIOS settings to external
media and perform replication of those
BIOS settings.
Desirable
Remote query and configuration of BIOS
settings including boot order.
4.6.15
4.6.16
Motherboard
4.6.17
4.6.18
BIOS
Documentation
Minimum
A guide providing a
description/explanation of each
function/feature within the BIOS.
4.6.19
Hypervisor
Minimum
Support for Citrix and VMware client
hypervisor technology or similar
RFT FIN10/AGI001 Part F
Page | 138
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
virtualisation technology.
4.6.20
Security
Minimum
It is ESSENTIAL that the device include
the following security features:
 Removable media write/boot control;
and
4.6.21
Desirable
 Setup password (via BIOS).
Individual port control.
4.6.22
Non-volatile
Memory
Minimum
Repository for storing Agency Asset
Tag, system serial number, model and
manufacturer
4.6.23
PXE
Minimum
Support fopr PXE and configurable boot
order including PXE.
RFT FIN10/AGI001 Part F
Page | 139
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
4.6.24
Item
Requirements
Minimum
Boot Order
Configuration for Agency PCs to support
automatic PXE based rebuilds require
the boot order to be changed within the
BIOS of the machine. The default boot
order is as follows:
1. Embedded hypervisor
2. Floppy disk drive (including USB
FDD – if provided/required)
3. DVD/CD-ROM drive
4. USB drive
5. Hard disk drive
6. Ethernet card (PXE)
7. Wake-On-LAN (network boot)
The requirement is for any boot order to
be achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card
(fibre NIC) is separate to the boot order,
the PXE boot options need to be
enabled in the computer BIOS.
4.6.25
Minimum
GUID
A machine based GUID is required to be
supplied and stored in the system BIOS.
The Contractor is also required to
provide the Agency and Finance with
the report set out at 6.2.2 - Reporting
below.
4.6.26
RFT FIN10/AGI001 Part F
Processor
Capability
Minimum
Commonwealth Agencies are likely to
transition to Windows 7 and will be
Page | 140
Configuration Options
Default BIOS boot order is to be agreed
with the relevant Agency.
If present it is ESSENTIAL that Wake
On LAN is able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
looking to ensure the devices purchased
will function adequately in this
environment. Accordingly, Finance will
consider a processor designed
specifically for mobility with ability to
“power step” that will allow it take
advantage of capabilities such as cooler,
and more energy efficient operation and
greater performance.
4.6.27
Desirable
Intel Core 2 Duo P8600 or better or
equivalent.
Quantity
Minimum
2GB DDR2 (or better) RAM matched to
processor speed.
4.6.29
Capacity
Minimum
Support for 4 GB of RAM.
4.6.30
Sockets
Minimum
Two sockets for RAM with one socket
free for potential expansion.
4.6.28
Memory
4.6.31
Graphics
Display size
Minimum
Minimum 13” touch screen viewable in
sunlight supporting at least 1024x768
resolution including option for use of a
stylus/finger input.
4.6.32
Audio
Internal audio
Minimum
Integrated high definition audio
4.6.33
Speaker
Minimum
Internal speaker
4.6.34
Audio
Recording
Device
Desirable
No audio recording devices are present
RFT FIN10/AGI001 Part F
Page | 141
If present it is ESSENTIAL that any
audio recording device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
Basic Hardware Requirements
Statement of
Requirements
Reference
4.6.35
Item
Network
Adapter
Integrated
Requirements
Minimum
10/100/1000 Gigabit Ethernet integrated
on board with:
 Standard RJ45 interface;
 Support for Wake On LAN:
Configuration Options
It is ESSENTIAL that the Deliverable
includes support for IPV6.
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 PXE compatible;
 Support for QoS (802.1P), VLAN
(802.1Q), VLAN tagging and 802.1x
support;
 Support for Internet Protocol
versions 4 and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.6.36
Wireless
Minimum
4.6.37
Physical Radio
On/Off (flight
mode) switch
Reserved
Minimum
Desirable
A single switch for all devices.
HSPA/3G
Minimum
Integrated multiband HSPA/3G modem
which is not locked to a
telecommunications provider.
Desirable
Support for 850/900/1900/2100
frequency bands.
Minimum
Internal DVD+/-RW drive
4.6.38
4.6.39
Modem
4.6.40
4.6.41
4.6.42
RFT FIN10/AGI001 Part F
Media
Devices
Optical Drive
IEEE 802.11 g/n compatible capability
with WPA-PSK, WPA2-PSK and WPA802.1x support.
A switch which enables and disables
each or all radio emitting devices.
Page | 142
It is ESSENTIAL that Wireless devices
are able to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
4.6.43
Storage
Minimum
100GB internal non-volatile storage
capacity
4.6.44
Camera
Desirable
Visual image capture device.
4.6.45
Power Consumption
Minimum
Complies with the requirements of the
US ENERGY STAR® Program
Requirements for Computers Version
4.0 test and performance specification.
4.6.46
External
Interfaces /
Expansion
Slots
Video
Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Three USB ports
4.6.48
Keyboard
Minimum
Full size keyboard.
4.6.49
Pointing
Device
Minimum
Touch pad with scroll zone.
4.6.50
Audio In/Out
Minimum
Headphone and microphone jacks
supporting full duplex operation.
4.6.51
Infra-red
Desirable
Industry standard Infra-red
communications device.
It is ESSENTIAL that infra-red devices
and communications are able to be
disabled in BIOS.
4.6.52
Bluetooth
Desirable
Industry standard Bluetooth
communications device.
It is ESSENTIAL that Bluetooth devices
and communications are able to be
disabled in BIOS.
4.6.53
eSATA
Desirable
Industry standard eSATA port.
It is ESSENTIAL that the eSATA port is
4.6.47
RFT FIN10/AGI001 Part F
Page | 143
If present it is ESSENTIAL that any
visual image capture device is able to be
disabled - in BIOS is preferred.
Tenderers should provide details of the
options available in their response to
Part E8 – Technical Information of this
RFT.
It is Desirable that the USB ports are
able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
able to be disabled in BIOS.
4.6.54
Fire Wire
ESSENTIAL
If present. it is ESSENTIAL that Fire
Wire devices are able to be disabled in
BIOS.
4.6.55
Express Card
Minimum
ExpressCard slot SD/MMC card reader
4.6.56
Docking Port
Desirable
Docking station port compatible with the
supplied docking station.
Preloaded
Operating
System
Minimum
Default operating system is 32 or 64 bit
versions of Microsoft Windows XP
Professional, Microsoft Windows Vista,
Microsoft Windows 7 or other
appropriate operating system.
4.6.58
Operating
System
Support
Minimum
All relevant versions of Microsoft
Windows XP, Microsoft Vista and
Microsoft Windows 7 as well as relevant
enterprise supported standard Linux
distributions if available.
4.6.59
Encryption
Software
Support
Minimum
Support the installation, and operation
without error of Agency approved
hardware encryption software
4.6.60
Drivers
Minimum
OEM drivers (32 and 64 bit versions) for
Microsoft Windows XP, Microsoft
Windows Vista, Microsoft Windows 7
and enterprise supported standard Linux
distribution (if requested) for each
device or component is required to be
supplied in an uncompressed format on
DVD in non-active file format (e.g. ‘.inf’,
‘.dll’ or equivalent). The directory
structure should look as follows:
4.6.57
RFT FIN10/AGI001 Part F
Software
Integration
Page | 144
Tenderers should provide details in their
response to Part E8 – Technical
Information of this RFT.
The pre-loaded operating system is to
be agreed with the relevant Agencies.
Driver versions are to be agreed with the
relevant Agencies.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
<product name>
<device name>
<device name>…
4.6.61
Minimum
The Contractor is required to provide
timely firmware and/or driver software
updates to Agencies when requested by
Agencies.
Such updates are required to be
delivered in the form of ongoing web site
access and in DVD form for the initial
supply.
4.6.62
Management
Minimum
The device is required to be compatible
with current open standards ASF 2.0 to
enable management through an
enterprise management console.
4.6.63
Windows Logo
Minimum
Hardware and components that are
designed to work with Windows are
required to comply with the current
version of the Windows Logo program.
4.6.64
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
RFT FIN10/AGI001 Part F
Page | 145
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.6.65
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
4.6.66
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.6.67
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 146
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
4.6.68
Item
Case
Requirements
Second Battery
Minimum
Additional long life battery
4.6.69
Additional
Power Pack
Desirable
Additional power packs
4.6.70
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the
device to run from motor vehicle, aircraft
or mains power supplies
4.6.71
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus
allowing the notebook to be secured to,
for example, the user’s desk or
workstation.
4.6.72
Upgrade to Memory
Minimum
Upgrade to 4 GB memory compatible
with existing memory.
4.6.73
Modem
56K V.92
Minimum
Integrated 56K V.92 modem or USB
external 56K V.92 modem.
EDGE/GPRS
Minimum
Integrated EDGE/GPRS modem.
Minimum
Quad-band international roaming
integrated EDGE/GPRS modem.
Minimum
Appropriate docking station allowing the
device to be connected to, for example,
an LCD display, DVD drive, keyboard
and mouse.
4.6.77
Desirable
A docking station with security features
that allows the notebook to be secured
to the docking station and the docking
station to, for example, the user’s desk
or workstation.
4.6.78
Desirable
A docking station that is compatible with
4.6.74
4.6.75
4.6.76
RFT FIN10/AGI001 Part F
External
Interfaces /
Expansion
Slots
Docking
Station
Page | 147
Configuration Options
If integrated it is Desirable that this
modem be able to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
It is Desirable that this modem be able
to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
successive generations of the device.
4.6.79
In-vehicle
Mounting Kit
Minimum
Appropriate kit allowing device to be
used in a motor vehicle using its power
supply.
4.6.80
Serial
Connectivity
Minimum
USB to Serial connectivity or Serial
interface
Contact Smart
Card Reader
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and
ISO/IEC 7816.
4.6.81
Smart Card
Reader
Tenderers are to note that an integrated
smart card reader is preferred.
4.6.82
Contactless
Smart Card
Reader
Minimum
Provision of a contactless smart card
reader complying with ISO/IEC 14443
and ISO/IEC 7816.
Tenderers are to note that an integrated
smart card reader is preferred.
Tenderers are also to note that a
contactless smart card reader is
preferred.
4.6.83
External
Handle
Minimum
External handle integrated to notebook.
4.6.84
Carry Strap
Minimum
Strap allowing the operation of the
notebook whilst being carried by user.
4.6.85
Backpack
Minimum
Suitable backpack providing appropriate
protection for the Hardware and capacity
for other accessories and work
materials.
4.6.86
Hard Case
Minimum
Suitable hard case with carry handle
RFT FIN10/AGI001 Part F
Carry Options
Page | 148
If present it is Desirable that the serial
interface is able to be disabled in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
providing appropriate protection for the
Hardware and capacity for other
accessories and work materials.
RFT FIN10/AGI001 Part F
Page | 149
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.6.87
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
4.6.88
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
4.6.89
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.6.90
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
4.6.91
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.6.92
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.6.93
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
4.6.94
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
4.6.95
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 150
Service Levels
4.7
Mobile Thin Client
Business Context
Statement of
Requirements
Reference
4.7.1
Item
Use Case
Requirements
Minimum
Mobile Thin Clients are used for a variety of
specialised tasks. Computing functionality offered will
be similar to the Thin Client, but delivered in a mobile
form factor. It is expected that this will represent
suitable capability for the vast majority of
Commonwealth Personnel requiring this usage. The
functionality provided by this device can be defined as:
 Remote connection to central infrastructure; and
 SOE terminal emulation;
 approved USB peripheral support.
The following use cases comprise a non exhaustive list
of remote computing functionality required:
 word processing;
 spreadsheet operation;
 simple desktop database operations;
 web browsing; and
 electronic messaging.
The Hardware may be deployed for use in a variety of
environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will be
used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 151
Basic Hardware Requirements
Statement of
Requirements
Reference
4.7.2
Item
Case
Requirements
Form Factor
Minimum
Not exceeding dimension ranges 30-35mm
high x 290-340mm wide x 200-250mm deep.
4.7.3
Weight
Minimum
Not exceeding 2.0 kg.
4.7.4
Security Slot
Minimum
Industry standard security slot for securing
device to docking station or attachment of a
lock and cable apparatus.
4.7.5
Power
Minimum
An industry standard 100/240 VAC 50-60 Hz
power supply suitable for use outside of
Australia with capacity to support operation of
the device at full load including a full
complement of optional Hardware. Inclusive of
an appropriate power cord and power pack
and a battery for operation without mains
power.
4.7.6
Cooling
Minimum
Cooling is to be suitable to support operation
of the device at full load including a full
complement of optional Hardware.
Minimum
Low noise emission cooling systems suitable
for use in an office environment.
Battery
Minimum
Long life battery.
Configuration
Stability
Minimum
Components are part of the current Intel Stable
Image Platform or equivalent program
BIOS
Minimum
Ability to save BIOS settings to external media
and perform replication of those BIOS settings.
Desirable
Remote query and configuration of BIOS
settings, including boot order.
Minimum
A guide providing a description/explanation of
each function/feature within the BIOS.
4.7.7
4.7.8
4.7.9
Motherboard
4.7.10
4.7.11
RFT FIN10/AGI001 Part F
BIOS
Documentation
Page | 152
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
4.7.12
Security
Requirements
Minimum
Configuration Options
It is ESSENTIAL that the device include the
following security features:
 Removable media write/boot control; and
 Setup password (via BIOS).
4.7.13
Desirable
Individual port control.
4.7.14
Hypervisor
Desirable
Support for Citrix and VMware client
hypervisor technology or similar virtualisation
technology.
4.7.15
Non-volatile
Memory
Minimum
Repository for storing Agency Asset Tag,
system serial number, model and
manufacturer
Minimum
Configuration for Agency PCs to support
automatic PXE based rebuilds require the boot
order to be changed within the BIOS of the
machine. The default boot order is as follows:
4.7.16
Boot Order
1. Embedded Flash drive
2. Ethernet card (PXE)
3. Wake On LAN (network boot)
The requirement is for any boot order to be
achievable. Serially selectable boot
sequences are not acceptable.
If the configuration of the PXE card (fibre NIC)
is separate to the boot order, the PXE boot
options need to be enabled in the computer
BIOS.
4.7.17
RFT FIN10/AGI001 Part F
GUID
Minimum
A machine based GUID is required to be
supplied and stored in the system BIOS.
Page | 153
Default BIOS boot order is to be
agreed with the relevant Agency.
If present it is ESSENTIAL that
Wake On LAN is able to be
disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
The Contractor is also required to provide the
Agency and Finance with the report set out at
6.2.2 - Reporting below.
4.7.18
Processor
Capability
4.7.19
Minimum
Desirable
4.7.20
Commonwealth Agencies are likely to
transition to Windows 7 and will be looking to
ensure the devices purchased will function
adequately in this environment. Accordingly,
Finance will consider a processor designed
specifically for mobility that will allow it take
advantage of capabilities such as cooler, and
more energy efficient operation and greater
performance.
Industry standard processor architecture, Intel,
AMD, Via or equivalent.
Quantity
Minimum
1 GB memory matched to processor speed.
4.7.21
Graphics
Display size
Minimum
Minimum 12” diagonal display viewable in
sunlight supporting at least WSVGA.
4.7.23
Audio
On board audio
Minimum
Integrated high definition audio
4.7.24
Speaker
Minimum
Internal speaker
4.7.25
Audio Recording
Device
Desirable
Audio recording devices are present.
If present it is ESSENTIAL that
any audio recording device is able
to be disabled - in BIOS is
preferred. Tenderers should
provide details of the options
available in their response to Part
E8 – Technical Information of this
RFT.
Integrated
Minimum
10/100/1000 Gigabit Ethernet integrated on
board with:
It is ESSENTIAL that the
Deliverable includes support for
IPV6.
4.7.26
RFT FIN10/AGI001 Part F
Network
Adapter
Page | 154
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
 Standard RJ45 interface;
 Support for Wake On LAN:
Configuration Options
IPV6 support is required to be
configurable to assist Agencies to
transition from IPV4.
 PXE compatible;
 Support for QoS (802.1P), VLAN (802.1Q),
VLAN tagging and 802.1x support;
 Support for Internet Protocol versions 4
and 6;
 Support for IPsec; and
 ASF 2.0 support.
4.7.27
Wireless
Minimum
IEEE 802.11 g/n compatible capability with
WPA-PSK, WPA2-PSK and WPA-802.1x
support.
4.7.28
Physical radio
On/Off (flight
mode) switch
Minimum
A switch which enables and disables each or
all radio emitting devices.
Desirable
A single switch for all devices.
Desirable
Integrated multiband HSPA/3G modem which
is not locked to a telecommunications provider.
Desirable
Support for 850/900/1900/2100 frequency
bands.
Minimum
External USB connected DVD+/-RW drive.
Desirable
Internal DVD+/-RW drive.
4.7.29
4.7.30
Modem
4.7.31
Reserved
HSPA/3G
4.7.32
4.7.33
4.7.34
Media
Devices
Optical Drive
4.7.35
Storage
Minimum
2 GB internal non-volatile storage capacity.
4.7.36
Camera
Desirable
Visual image capture device.
RFT FIN10/AGI001 Part F
It is ESSENTIAL that Wireless
devices are able to be disabled in
BIOS.
Page | 155
If present it is ESSENTIAL that
any visual image capture device
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Configuration Options
is able to be disabled - in BIOS is
preferred. Tenderers should
provide details of the options
available in their response to Part
E8 – Technical Information of this
RFT.
4.7.37
Power consumption
Minimum
Complies with the requirements of the US
ENERGY STAR® Program Requirements for
Computers Version 4.0 test and performance
specification.
4.7.38
External
Interfaces /
Expansion
Slots
Video Connector
Minimum
15-pin D-Sub VGA connector
USB
Minimum
Three USB ports
4.7.40
Audio In/Out
Minimum
Headphone and microphone jacks supporting
full duplex operation.
4.7.41
Infra-red
Desirable
Industry standard Infra-red communications
device.
It is ESSENTIAL that infra-red
devices and communications are
able to be disabled in BIOS.
4.7.42
Bluetooth
Desirable
Industry standard Bluetooth communications
device.
It is ESSENTIAL that Bluetooth
devices and communications are
able to be disabled in BIOS.
Pre-loaded
Operating
System
Minimum
Default operating system embedded versions
of Microsoft Windows XP and Windows 7 or
other appropriate operating system.
The pre-loaded operating system
is to be agreed with the relevant
Agencies.
Operating
System Support
Desirable
All relevant versions of Microsoft Windows XP,
Microsoft Vista and Microsoft Windows 7 as
well as relevant enterprise supported standard
Linux distributions if available. Including
embedded versions of Microsoft Windows XP
and Windows 7.
4.7.39
4.7.43
4.7.44
RFT FIN10/AGI001 Part F
Software
Integration
Page | 156
It is Desirable that the USB ports
are able to be disabled in BIOS.
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
4.7.45
Encryption
Software
Support
Desirable
Required to support the installation, and
operation without error, of the Agency
approved hardware encryption software.
4.7.46
Drivers
Minimum
OEM drivers for Microsoft Windows XPe or
Windows 7e drivers as appropriate for each
device or component is required to be supplied
in an uncompressed format on DVD in nonactive file format (e.g. ‘.inf’, ‘.dll’ or equivalent).
The directory structure should look as follows:
<product name>
<device name>
<device name>…
4.7.47
Minimum
The Contractor is required to provide timely
firmware and/or driver software updates to
Agencies when requested by Agencies.
Such updates are required to be delivered in
the form of ongoing web site access and in
DVD form for the initial supply.
4.7.48
Management
Minimum
The device is required to be compatible with
current open standards ASF 2.0 to enable
management through an enterprise
management console.
4.7.49
Windows Logo
Minimum
Hardware and components that are designed
to work with Windows are required to comply
with the current version of the Windows Logo
program.
4.7.50
Carry Bag
Minimum
Suitable carry bag providing appropriate
protection for the Hardware and capacity for
other accessories and work materials.
RFT FIN10/AGI001 Part F
Page | 157
Configuration Options
Driver versions are to be agreed
with the relevant Agencies.
Basic Associated Services Requirements
Statement of
Requirements
Reference
4.7.51
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response
to this RFT.
4.7.52
Standard Mobile PC Warranty
Minimum
As set out at 6.1.5 –
Standard Mobile PC
Warranty below.
4.7.53
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 158
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
4.7.54
Item
Case
Requirements
Second Battery
Minimum
Additional long life battery
4.7.55
Additional
Power Pack
Desirable
Additional power packs
4.7.56
Battery Charger
Desirable
External battery charger
4.7.57
Auto/Air/AC
Combo Power
Adapter
Minimum
Combined power adapter allowing the device
to run from motor vehicle, aircraft or mains
power supplies
4.7.58
Lock and Cable
Apparatus
Minimum
Appropriate lock and cable apparatus allowing
the notebook to be secured to, for example,
the user’s desk or workstation.
4.7.59
Upgrade to Memory
Minimum
Upgrade to 4GB memory compatible with
existing memory.
4.7.60
Modem
Minimum
Integrated 56K V.92 modem or USB external
56K V.92 modem.
4.7.61
External
Interfaces /
Expansion
Slots
Minimum
Appropriate docking station allowing the device
to be connected to, for example, an LCD
display, DVD drive, keyboard and mouse.
Desirable
A docking station with security features that
allows the notebook to be secured to the
docking station and the docking station to, for
example, the user’s desk or workstation.
Desirable
A docking station that is compatible with
successive generations of the device.
Minimum
Upgrade to 4GB internal non-volatile storage
capacity
4.7.62
Docking Station
4.7.63
4.7.64
RFT FIN10/AGI001 Part F
Upgrade to Storage
Page | 159
Configuration Options
If integrated it is Desirable that
this modem be able to be disabled
in BIOS.
Optional Hardware Requirements
Statement of
Requirements
Reference
4.7.65
Item
Smart Card
Reader
Contact Smart
Card Reader
Requirements
Minimum
Provision of a contact smart card reader
complying with ISO/IEC 14443 and ISO/IEC
7816.
Tenderers are to note that an integrated smart
card reader is preferred.
4.7.66
Contactless
Smart card
Reader
Minimum
Provision of a contactless smart card reader
complying with ISO/IEC 14443 and ISO/IEC
7816.
Tenderers are to note that an integrated smart
card reader is preferred.
Tenderers are also to note that a contactless
smart card reader is preferred.
RFT FIN10/AGI001 Part F
Page | 160
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
4.7.67
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 –
Upgrade to 24x7 Support
below.
4.7.68
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 –
Upgrade to Next Business
Day Response below.
4.7.69
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
4.7.70
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 –
Upgrade to International
Warranty below.
4.7.71
Retention of Non-volatile
Storage
Minimum
As set out at 6.1.11 –
Retention of Non-volatile
Storage (Level 1) below.
4.7.72
Retention of Components
Minimum
As set out at 6.1.12 –
Retention of Components
(Level 2) below.
4.7.73
Transport to Regional Sites
Minimum
As set out at 6.3.7 –
Transport to Regional Sites
below.
4.7.74
Transport to Rural Sites
Minimum
As set out at 6.3.8 –
Transport to Rural Sites
below.
4.7.75
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment
Storage below.
RFT FIN10/AGI001 Part F
Page | 161
Service Levels
4.8
Accessories
Accessories
Statement of
Requirements
Reference
4.8.1
Item
Cables and
Adapters
Requirements
DP to DVI Cable
Minimum
DisplayPort to DVI cable suitable for use
with tendered Hardware.
4.8.2
DP to DVI Dual
Monitor
Minimum
DisplayPort to DVI dual monitor cable
suitable for use with tendered Hardware.
4.8.3
VGA to DVI
Adapter
Minimum
VGA male to DVI female adapter
suitable for use with tendered hardware.
4.8.4
DVI to VGA
Adapter
Minimum
High density DVI to VGA female adapter
suitable for use with tendered hardware.
4.8.5
Floppy Disk
Minimum
USB floppy disk drive 1.44 Mb.
4.8.6
Mouse
Minimum
USB optical scroll mouse
4.8.7
USB Hub
Desirable
USB hub supporting at least four ports
so that USB connected peripherals can
be connected at the front of the device
should the other USB ports be
inaccessible, for example, under a
user’s desk.
4.8.8
Optical Drive
Minimum
External USB connected DVD+/-RW
drive.
RFT FIN10/AGI001 Part F
Page | 162
Configuration Options
PART 5 – MONITOR CATEGORY
RFT FIN10/AGI001 Part F
Page | 163
5.1
19 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.1.1
Item
Use Case
Requirements
Minimum
Day-to-day computing functionality will be provided
by this Hardware and it is expected that the 19”
monitor will provide suitable capability for the majority
of Commonwealth Personnel.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 164
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
5.1.2
LCD Display
Requirements
Size
Minimum
5.1.3
Contrast Ratio
Minimum
Viewable screen area of 1125 square
centimetres.
500:1
5.1.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.1.5
Response
Time
Minimum
12ms or less
5.1.6
Display
Colours
Minimum
16 million.
5.1.7
Native
Resolution
Minimum
1280 x 1024.
5.1.8
Reserved
5.1.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.1.10
5.1.11
5.1.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 165
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.1.13
5.1.14
5.1.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt, swivel,
and 90-degree pivot rotation.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 166
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.1.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.1.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.1.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 167
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
5.1.19
Internal Speakers
RFT FIN10/AGI001 Part F
Requirements
Minimum
Integrated speaker(s) compatible with
audio/video functionality of PC or
notebook including audio cable (if
required)
Page | 168
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.1.20
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.1.21
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.1.22
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.1.23
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.1.24
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.1.25
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.1.26
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 169
Service Levels
5.2
20 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.2.1
Item
Use Case
Requirements
Minimum
Day-to-day computing functionality will be provided
by this Hardware.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 170
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
5.2.3
Contrast Ratio
Minimum
Viewable screen area of 1270 square
centimetres.
500:1
5.2.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.2.5
Response
Time
Minimum
12ms or less
5.2.6
Display
Colours
Minimum
16 million.
5.2.7
Native
Resolution
Minimum
1600 x 1200
5.2.8
Reserved
5.2.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.2.2
LCD Display
5.2.10
5.2.11
5.2.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 171
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.2.13
5.2.14
5.2.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt, swivel,
and 90-degree pivot rotation.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 172
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.2.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.2.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.2.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 173
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
5.2.19
RFT FIN10/AGI001 Part F
Item
Internal Speakers
Requirements
Minimum
Integrated speaker(s) compatible with
audio/video functionality of PC or
notebook including audio cable (if
required)
Page | 174
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.2.20
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.2.21
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.2.22
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.2.23
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.2.24
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.2.25
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.2.26
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 175
Service Levels
5.3
22 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.3.1
Item
Use Case
Requirements
Minimum
Monitors larger than the standard 19” desktop
monitor offer enhanced capability for
Commonwealth Personnel whose requirements
may include:
 GIS / Imagery requirements;
 Large spreadsheet work;
 Multiple page displays;
 Document publishing; and
 OH&S Accessibility requirements.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 176
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
5.3.3
Contrast Ratio
Minimum
Viewable screen area of 1350 square
centimetres.
500:1
5.3.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.3.5
Response
Time
Minimum
12ms or less
5.3.6
Display
Colours
Minimum
16 million.
5.3.7
Native
Resolution
Minimum
1680 x 1050
5.3.8
Reserved
5.3.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.3.2
LCD Display
5.3.10
5.3.11
5.3.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 177
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.3.13
5.3.14
5.3.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt, swivel,
and 90-degree pivot rotation.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 178
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.3.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.3.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.3.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 179
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
Item
5.3.19
Internal Speakers
Minimum
Integrated speaker(s) compatible with
audio/video functionality of PC or
notebook including audio cable (if
required)
Touch Screen
Desirable
Touch screen format.
RFT FIN10/AGI001 Part F
Requirements
Page | 180
Configuration Options
This is an optional requirement. If
Tenderers are able to supply this format
of monitor please provide details your
response to Part E8 – Technical
Information of this RFT.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.3.20
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.3.21
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.3.22
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.3.23
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.3.24
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.3.25
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.3.26
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 181
Service Levels
5.4
23 Inch Monitor (If Available)
Business Context
Statement of
Requirements
Reference
5.4.1
Item
Use Case
Requirements
Minimum
Monitors larger than the standard 19” desktop
monitor offer enhanced capability for Commonwealth
Personnel whose requirements may include:
 GIS / Imagery requirements;
 Large spreadsheet work;
 Multiple page displays;
 Document publishing; and
 OH&S Accessibility requirements.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 182
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
23” diagonal
5.4.3
Contrast Ratio
Minimum
500:1
5.4.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.4.5
Response
Time
Minimum
12ms or less
5.4.6
Display
Colours
Minimum
16 million.
5.4.7
Native
Resolution
Minimum
1920 x 1080
5.4.8
Reserved
5.4.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.4.2
LCD Display
5.4.10
5.4.11
5.4.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 183
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.4.13
5.4.14
5.4.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt, swivel,
and 90-degree pivot rotation.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 184
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.4.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.4.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.4.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 185
Service Levels
Optional Hardware Requirements
Statement of
Requirements
Reference
5.4.19
RFT FIN10/AGI001 Part F
Item
Internal Speakers
Requirements
Minimum
Integrated speaker(s) compatible with
audio/video functionality of PC or
notebook including audio cable (if
required)
Page | 186
Configuration Options
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.4.20
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.4.21
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.4.22
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.4.23
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.4.24
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.4.25
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.4.26
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 187
Service Levels
5.5
24 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.5.1
Item
Use Case
Requirements
Minimum
Monitors larger than the standard 19” desktop
monitor offer enhanced capability for
Commonwealth Personnel whose requirements
may include:
 GIS / Imagery requirements;
 Large spreadsheet work;
 Multiple page displays;
 Document publishing; and
 OH&S Accessibility requirements.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 188
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
5.5.3
Contrast Ratio
Minimum
Viewable screen area of 1650 square
centimetres.
500:1
5.5.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.5.5
Response
Time
Minimum
12ms or less
5.5.6
Display
Colours
Minimum
16 million.
5.5.7
Native
Resolution
Minimum
1920 x 1200
5.5.8
Reserved
5.5.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.5.2
LCD Display
5.5.10
5.5.11
5.5.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 189
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.5.13
5.5.14
5.5.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt and
swivel.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 190
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.5.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.5.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.5.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 191
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.5.19
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.5.20
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.5.21
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.5.22
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.5.23
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.5.24
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.5.25
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 192
Service Levels
5.6
30 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.6.1
Item
Use Case
Requirements
Minimum
Monitors larger than the standard 19” desktop
monitor offer enhanced capability for
Commonwealth Personnel whose requirements
may include:
 GIS / Imagery requirements;
 Large spreadsheet work;
 Multiple page displays;
 Document publishing; and
 OH&S Accessibility requirements.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 193
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
5.6.3
Contrast Ratio
Minimum
Viewable screen area of 2550 square
centimetres.
500:1
5.6.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.6.5
Response
Time
Minimum
12ms or less
5.6.6
Display
Colours
Minimum
16 million.
5.6.7
Native
Resolution
Minimum
2560 x 1600
5.6.8
Reserved
5.6.9
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
Computer Monitors Version 4.1 test and
5.6.2
LCD Display
5.6.10
5.6.11
5.6.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 194
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
performance specification.
5.6.13
5.6.14
5.6.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt and
swivel.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 195
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.6.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.6.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.6.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 196
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.6.19
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.5.20
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.6.21
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.6.22
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.6.23
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.6.24
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.6.25
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 197
Service Levels
5.7
36 Inch Monitor
Business Context
Statement of
Requirements
Reference
5.7.1
Item
Use Case
Requirements
Minimum
Monitors larger than the standard 19” desktop
monitor offer enhanced capability for Commonwealth
Personnel whose requirements may include:
 GIS / Imagery requirements;
 Large spreadsheet work;
 Multiple page displays;
 Document publishing; and
 OH&S Accessibility requirements.
The Hardware may be deployed for use in a variety
of environmental conditions both in Australia and
overseas. Tenderers should not assume that
Hardware supplied to Commonwealth Agencies will
be used in Metropolitan areas only.
RFT FIN10/AGI001 Part F
Page | 198
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Size
Minimum
36” diagonal.
5.7.3
Contrast Ratio
Minimum
500:1
5.7.4
Brightness
Minimum
250 cd/m2 or 250 Nits
5.7.5
Response
Time
Minimum
12ms or less
5.7.6
Display
Colours
Minimum
16 million.
5.7.7
Native
Resolution
Minimum
Tenderers should provide details of the
resolution of this display in their response
to Part 8 – Technical Information of this
RFT.
5.7.8
Reserved
5.7.9n
Connector
Minimum
15-pin D-Sub VGA and DVI-D
Desirable
DisplayPort with adapter (DVI)
Minimum
230/240 VAC 50 Hz power supply with
capacity to support operation of the
device at full load including a full
complement of optional Hardware. Power
cord supplied. The use of piggyback
plugs and external low voltage power
adapters is not permitted.
Desirable
100/240 VAC 50-60Hz power supply
suitable for use outside of Australia with
capacity to support operation of the
device at full load including a full
complement of optional Hardware suitable
for use outside of Australia.
Minimum
Complies with Tier 2 of the US ENERGY
STAR® Program Requirements for
5.7.2
LCD Display
5.7.10
5.7.11
5.7.12
RFT FIN10/AGI001 Part F
Power Supply
Power Consumption
Page | 199
Configuration Options
Basic Hardware Requirements
Statement of
Requirements
Reference
Item
Requirements
Computer Monitors Version 4.1 test and
performance specification.
5.7.13
5.7.14
5.7.15
RFT FIN10/AGI001 Part F
Ergonomics
Adjustability
Minimum
Height-adjustability as well as tilt and
swivel.
Mounting
Interface
Minimum
VESA MIS-D 100 standard compliant
interface.
Minimum
All monitors are required to be able to be
installed without the need for installation
of drivers onto the Agency SOE.
Firmware and Drivers
Page | 200
Configuration Options
Basic Associated Services Requirements
Statement of
Requirements
Reference
5.7.16
Item
Order Monitoring and
Reporting
Requirement
Minimum
Configuration Options
As set out at 6.2.1 – Order
Monitoring and 6.2.2 –
Reporting below.
Tenderers are to note that
any costs associated with
these activities are to be
included in the price of the
base unit in Part E7 - Price
Schedule of their response to
this RFT.
5.7.17
Standard Monitor Warranty
Minimum
As set out at 6.1.6 –
Standard Monitor Warranty
below.
5.7.18
Transport to Metropolitan
Sites
Minimum
As set out at 6.3.6 –
Transport to Metropolitan
Sites below.
RFT FIN10/AGI001 Part F
Page | 201
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
5.7.19
Upgrade to 24x7 Support
Minimum
As set out at 6.1.7 – Upgrade
to 24x7 Support below.
5.5.20
Upgrade to Next Business
Day Response
Minimum
As set out at 6.1.8 – Upgrade
to Next Business Day
Response below.
5.7.21
Add an Additional Year
Minimum
As set out at 6.1.9 – Add an
Additional Year below.
5.7.22
Upgrade to International
Warranty
Minimum
As set out at 6.1.10 – Upgrade
to International Warranty
below.
5.7.23
Transport to Regional Sites
Minimum
As set out at 6.3.7 – Transport
to Regional Sites below.
5.7.24
Transport to Rural Sites
Minimum
As set out at 6.3.8 – Transport
to Rural Sites below.
5.7.25
Temporary Equipment
Storage
Minimum
As set out at 6.3.9 –
Temporary Equipment Storage
below.
RFT FIN10/AGI001 Part F
Page | 202
Service Levels
5.8
Accessories
Accessories
Statement of
Requirements
Reference
5.8.1
Item
DP to DVI Cable
Minimum
DisplayPort to DVI cable suitable for use
with tendered Hardware.
5.8.2
DP to DVI Dual
Monitor
Minimum
DisplayPort to DVI dual monitor cable
suitable for use with tendered Hardware.
5.8.3
VGA to DVI
Adapter
Minimum
VGA to DVI adapter suitable for use with
tendered hardware.
5.8.4
DVI to VGA
Adapter
Minimum
DVI to VGA adapter suitable for use with
tendered hardware.
RFT FIN10/AGI001 Part F
Cables and
Adapters
Requirements
Page | 203
Configuration Options
PART 6 – ASSOCIATED SERVICES CATEGORY
RFT FIN10/AGI001 Part F
Page | 204
6.1
Warranty
Basic Associated Services Requirements
Statement of
Requirements
Reference
6.1.1
Item
Standard
Hardware
Warranty
General
Requirement
Minimum
Configuration Options
The Commonwealth requires
that Hardware is provided
with the following minimum
warranty conditions:
 Where a Deliverable fails
at, or within 24 hours of,
first installation and
power-on by the
Commonwealth that
Hardware will be
replaced by the
Contractor.
 Where a Deliverable
persistently fails over a
short period of time (for
example, 3 warranty calls
in 3 months) that
Deliverable will be
replaced by the
Contractor if requested
by the Agency.
 Commonwealth
Personnel and/or their
authorized agents are
required to be permitted
to service, that is change,
add, or remove add-on
RFT FIN10/AGI001 Part F
Page | 205
Service Levels
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
components without
warranty penalty. This
includes, but is not limited
to video cards, memory,
additional disk drives,
and DVD’CD-ROM/DVD
drives.
 all warranty work is
required to be undertaken
either at the site
nominated by the
relevant Agency
Representative or at the
Contractor's premises at
the election of the
relevant Agency
Representative;
 where work is performed
at the Contractor's
premises, the cost of
Hardware transport to
and from the relevant
Agency site is required to
be borne by the
Contractor.
 where work is performed
at the Contractor’s
premises the Contractor's
premises may be subject
to audit, inspection and
approval by Agency
Personnel nominated by
the relevant Agency
RFT FIN10/AGI001 Part F
Page | 206
Service Levels
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Representative or by the
relevant Agency
Representative;
 warranty work is required
to be completed within
the timeframe applicable
to the selected warranty
option (see below);
 Agencies are permitted to
ensure that storage
devices have all traces of
sensitive or private data
removed from the device
before the Hardware is
removed from the Agency
site and returned to the
Contractor for warranty or
disposal purposes.
 Agencies are permitted
remove from the
Hardware any
components considered
to contain sensitive or
private data before the
Hardware is removed
from the Agency site and
returned to the Contractor
for warranty or disposal
purposes.
 Contractor is required to
provide a job number in
response to calls for
RFT FIN10/AGI001 Part F
Page | 207
Service Levels
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Service Levels
provision of warranty
services.
6.1.2
User Access
Desirable
Contractor is required to
provide reasonable access
for authorised Agency
Personnel to the Contractor’s
problem management or
equivalent systems in order
to allow such Personnel to
monitor and report on the
resolution of problems with
the Hardware.
Access is to be provided
within three Business Days
of the request being received
by the Contractor.
Access is to be removed
immediately such a request
is received by the Contractor.
Contractor is required to
manage access by such
users including resolving any
problems with access.
6.1.3
On-site
Support
Minimum
Contractor is to provide onsite support. Contractor is to
provide telephone or web
based technical support.
On-site support is to be
provided for all sites within
three Business Days after
logging the problem with the
Contractor.
Telephone or web based
technical advice and support
is to be provided Monday to
Friday between 0800 – 2000
Hours Local Standard Time
as appropriate to the national
or international region.
6.1.4
RFT FIN10/AGI001 Part F
Standard Desktop PC
Warranty
Minimum
As set out at 6.1.1 – 6.1.3 –
Standard Hardware Warranty
above.
Page | 208
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
In addition warranty is to be
provided for a four year
period from acceptance of
the Hardware by the Agency.
6.1.5
Standard Mobile PC
Warranty
Minimum
As set out at 6.1.1 -6.1.3 Standard Hardware Warranty
above.
In addition warranty is to be
provided for a three year
period from acceptance of
the Hardware by the Agency.
6.1.6
Standard Monitor Warranty
Minimum
As set out at 6.1.1 – 6.1.3 –
Standard Hardware Warranty
above.
In addition:
 warranty is to be provided
for a four year period
from acceptance the
Hardware by the Agency;
and
 the warranty is required
to include a zero pixel
Defect warranty for the
entire four year period.
RFT FIN10/AGI001 Part F
Page | 209
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.1.7
Item
Upgrade to 24x7 Support
Requirement
Minimum
Configuration Options
Extend the:
 6.1.4 - Standard Desktop
PC Warranty;
Service Levels
Telephone or web based
technical support is to be
provided 24 hours a day.
 6.1.5 - Standard Mobile
PC Warranty; or
 6.1.6 - Standard Monitor
Warranty
as applicable to provide 24x7
support.
6.1.8
Upgrade to Next Business
Day Response
Minimum
Extend the:
 6.1.4 - Standard Desktop
PC Warranty;
 6.1.5 - Standard Mobile
PC Warranty; or
 6.1.6 - Standard Monitor
Warranty
as applicable to provide next
Business Day response.
6.1.9
Add an Additional Year
Minimum
Extend the:
 6.1.4 - Standard Desktop
PC Warranty;
 6.1.5 - Standard Mobile
PC Warranty; or
 6.1.6 - Standard Monitor
Warranty
RFT FIN10/AGI001 Part F
Page | 210
On-site support is to be
provided at all sites on the
next Business Day after
logging the problem with the
Contractor.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
as applicable by one year.
6.1.10
Upgrade to International
Warranty
Minimum
Extend the:
 6.1.4 - Standard Desktop
PC Warranty;
 6.1.5 - Standard Mobile
PC Warranty; or
 6.1.6 - Standard Monitor
Warranty
as applicable to include
International sites.
6.1.11
Retention of Non-volatile
Storage (Level 1)
Minimum
With respect to:
 6.1.4 - Standard Desktop
PC Warranty; or
 6.1.5 - Standard Mobile
PC Warranty;
as applicable.
All components containing
non-volatile storage such as
HDDs and SSDs will be
retained by Agencies to
dispose of as they see fit
where such device has failed
or where the Hardware being
disposed of.
RFT FIN10/AGI001 Part F
Page | 211
Agencies will provide part
numbers or allow
inspection by cleared
Contractor Personnel of
removed non-volatile
storage devices for
warranty record purposes
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.1.12
Item
Retention of Components
(Level 2)
Minimum
Requirement
Configuration Options
With respect to:
Agencies will provide part
numbers or allow
inspection by cleared
Contractor Personnel of
removed components for
warranty record purposes
 6.1.4 - Standard Desktop
PC Warranty; or
 6.1.5 - Standard Mobile
PC Warranty;
as applicable.
All components that store
information at some stage
(such as motherboards,
remote management cards,
SCSI cards, RAM, disks,
etc.) will be retained by
Agencies to dispose of as
they see fit where such
device has failed or where
the Hardware being disposed
of.
Tenderers are to note that
when applied to a Desktop
PC this results in only the
power supply being able to
be returned in case of device
failure.
RFT FIN10/AGI001 Part F
Page | 212
Service Levels
6.2
Centralised Services
Basic Associated Services Requirements
Statement of
Requirements
Reference
6.2.1
Item
Order Monitoring
Requirement
Desirable
Configuration Options
If requested by Finance or an
Agency, and if feasible, the
Contractor should provide
reasonable access for
authorised Agency Personnel
to the Contractor’s
inventory/logistics
management or equivalent
systems in order to allow
such Personnel to monitor
progress on delivery of
Orders.
Access is to be provided
within three Business Days
of the request being
received by the Contractor.
Access is to be removed
immediately such a request
is received by the
Contractor.
Tenderers should provide
details of any order
monitoring capability,
including alternatives to
inventory/logistics systems
access that they are able to
make available to Finance
or Agencies in Part E8 –
Technical Information of
their response to this RFT.
If provided, the Contractor is
required to manage access
by such users including
resolving any problems with
access.
6.2.2
RFT FIN10/AGI001 Part F
Reporting
Minimum
The Contractor is required to
provide both Finance and the
relevant Agency with a
Microsoft Excel spreadsheet
containing asset information.
A sample of the data
expected to be sought is in
the spreadsheet set out
below:
Finance will provide the
Contractor with a standard
Microsoft Excel template for
this purpose. The Contractor
is required to insert the
required information into the
 Agency asset number
(i.e. barcode number
Page | 213
Service Levels
 Agency name
 Contractor’s SKU for
each model
The Contractor is required
to provide the spreadsheet
at the time the relevant
Hardware is despatched for
delivery to the Agency.
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
spreadsheet and send the
updated spreadsheet to
Finance and the relevant
Agency for loading into the
relevant asset and
configuration management
databases.
 Serial number (or
whichever unique
identifier is recorded by
the Contractor for
warranty purposes that is
printed on the Hardware)
 GUID
 asset type (e.g.:
computer)
 asset description (e.g.:
Desktop PC)
 brand/manufacturer (e.g.:
ACME)
 model (e.g.: Veritol
Series)
 model no (e.g.: ABC123)
 acquisition
amount/purchase price
 acquisition/purchase date
 order number (if
applicable)
 invoice number (if
applicable)
 warranty type (e.g.: 3
year return to base)
 warranty expiry date
RFT FIN10/AGI001 Part F
Page | 214
Service Levels
Basic Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
 supplier
 comments (if applicable)
 CPU, RAM, HDD,
DVD/CD-ROM etc details
RFT FIN10/AGI001 Part F
Page | 215
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.2.3
Item
Contractor Supplied
Technical Support
Requirement
Minimum
Configuration Options
Contractors may be
required to provide
technical support Personnel
able to work within an
Agency with Agency
service desk Personnel to
provide single point of
contact for the Contractor
for:
 warranty calls;
 service level
achievement and root
cause reporting with
respect to the
Contractor’s Hardware;
and
 trend and general
management reports.
6.2.4
Provision of Hardware Asset
Tags
Desirable
Asset Tags may be
supplied by the Contractor
The Agency is required to
approve the design and
number sequences
proposed by the
Contractor.
6.2.5
Asset and
Configuration
Control
Minimum
Contractors are required to
attach Asset Tags to the
Hardware prior to delivery
to the Agency.
The position of the Asset
Tag will be determined by
the relevant Agency.
RFT FIN10/AGI001 Part F
Application
of Asset
Tags to
Hardware
Page | 216
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.2.6
Item
Application
of Asset
Information
to
Packaging
6.2.7
6.2.8
Pre-delivery Configuration
Requirement
Configuration Options
Minimum
Contractors will be required
to provide and place asset
labels including the
information on the Asset
Tag on the outside of each
item prior to delivery.
Desirable
The asset labels fixed to
the item by the Contractor
are required to include the
Agency Order number.
Minimum
The Contractor is required
to provide Agencies with a
list of available BIOS and
pre-loaded OS image (and
any other configuration
options) if applicable for the
ordered Hardware,
including the Contractor’s
proposed default settings,
prior to despatch of the
Hardware.
Agencies will review the
configuration information
and advise the Contractor
how the Hardware is to be
configured. This may
include, but is not limited to,
selection of the Windows
version to be pre-loaded,
HDD set up and
partitioning, removal of
Third Party software, and
RFT FIN10/AGI001 Part F
Page | 217
The format and content of
the asset labels will be
determined by the relevant
Agency.
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
provision of a recovery
disk. The Contractor will
configure the Hardware as
required by Agencies.
The Contractor is also
required to assist Agencies
in determining the
appropriate configuration of
the Hardware if requested
by the Agency.
6.2.9
Pre-delivery Imaging
Minimum
The Contractor is required
to provide pre-delivery
software imaging services
allowing a Standard
Operating Environment
image, provided by an
Agency, to be installed on
the Hardware prior to
delivery.
The Contractor is also
required to:
 manage the imaging
requirements of the
relevant Agency
including version
control.
 have the capacity to
apply SOE images to
Hardware at the volume
levels required by the
relevant Agencies;
RFT FIN10/AGI001 Part F
Page | 218
Agencies will determine the
level of assistance, if any,
that they require with
imaging.
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
 assist Agencies in the
development and
testing of their
respective image,
including the provision
of pre-production
samples of Hardware if
required.
 have established, to the
satisfaction of Finance,
processes in the area of
imaging, in particular
quality assurance,
configuration
management and
licensing control
processes and security
processes.
6.2.10
Sanitisation
Minimum
The Contractor is required
to provide:
Agencies will determine:
 sanitisation the device
(including the removal
of components) in
accordance with the
PSM, ITSM and any
specific Agency
requirements, prior to
removal of the
Hardware from Agency
sites.
 the level of sanitisation
required and whether it
can be performed at a
secure facility rather
than at Agency sites;
and
 return of removed
components to the
RFT FIN10/AGI001 Part F
Page | 219
 the content and form of
any report and
certification required;
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Agency or their
destruction in
accordance with the
PSM (and any specific
Agency requirements);
 a report on the
sanitisation including at
least Agency asset
numbers, machine and
removed component
serial numbers (if
applicable), and
sanitisation action
taken; and
 certification that the
Hardware has been
cleansed in accordance
with these
requirements.
 Where work is
performed at the
Contractor’s premises
the Contractor's
premises may be
subject to audit,
inspection and approval
by Agency Personnel
nominated by the
relevant Agency
Representative or by
the relevant Agency
Representative;
RFT FIN10/AGI001 Part F
Page | 220
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.2.11
Item
Disposal
Requirement
Minimum
Configuration Options
Contractors are required to
provide disposal services
which include:
 collection of the
designated Hardware
from Agency sites;
 the level of sanitisation
required and whether it
can be performed at a
secure facility rather
than at Agency sites;
 sanitisation as set out at
6.2.10 – Sanitisation
above;
 whether rectification
and return to lessor is
required;
 transport to Contractor’s
site;
 the content and form of
disposal report and
certification required;
 any rectification of
Hardware
configurations that may
be required prior to
return to lessor (if
required);
 return to lessor (if
required);
 purchase by Contractor,
auction or other sale of
Hardware and return of
the proceeds to
Agencies; and
 arranging for the
Hardware to be
recycled or otherwise
disposed of.
Contractor’s disposal
arrangements are also
RFT FIN10/AGI001 Part F
Agencies will determine:
Page | 221
 the method of payment
of disposal costs and
the return of any
proceeds to the Agency;
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
required to:
 embody appropriate
environmental practices
in accordance with
Commonwealth policies
and industry best
practice;
 provide quality assured
sanitisation of the
device (including the
removal of components)
in accordance with the
PSM, ITSM and any
specific Agency
requirements, prior to
removal of the
Hardware from Agency
sites.
 provide Finance and the
Agency with the Agency
Asset Tag number
associated with
machine serial number
Agency for loading into
the relevant asset and
configuration
management databases
in electronic form as a
CSV file.
 provide the Agency with
a report on the disposal
including at least
RFT FIN10/AGI001 Part F
Page | 222
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Agency asset numbers,
machine serial
numbers, disposal
action taken, cost of
disposal and (net)
proceeds to be returned
to the Agency; and
 provide the Agency with
certification of disposal.
Where work is performed at
the Contractor’s premises
the Contractor's premises
may be subject to audit,
inspection and approval by
Agency Personnel
nominated by the relevant
Agency Representative or
by the relevant Agency
Representative;
6.2.12
Desirable
Tenderers that supply
equipment to the
Commonwealth should be
prepared take their
equipment back for
disposal (as set out above)
at the end of its useful life
even if this option was not
acquired at the time of
purchase.
6.2.13
Desirable
Tenderers should offer a
disposal service that
includes the removal and
RFT FIN10/AGI001 Part F
Page | 223
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
disposal of all Hardware
identified by the Agency
(that is, not just Tenderer
supplied Hardware).
RFT FIN10/AGI001 Part F
Page | 224
Service Levels
6.3
Transport
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.3.1
6.3.2
Item
Standard
Delivery
Arrangements
Requirement
Configuration Options
Just-in-Time
Minimum
In general, Commonwealth
Agencies prefer not to
warehouse or hold any
Hardware in storage.
Contractors are required to
plan the production,
imaging and configuration,
packing, shipping and
delivery of all Hardware to
meet a “just in time”
ordering process.
Timeline
Minimum
Each Order will identify the
delivery location(s), contact
details, and delivery
timeframes.
Service Levels
Contractors are required to
deliver the Hardware to the
delivery location as per the
following requirements:
 Quantities < 500 –
within 15 Business
Days; and
 Quantities > 501 –
within 30 Business
Days or as specified by
Finance in the quotation
process.
Tenderers should provide
details of their delivery
capability including
RFT FIN10/AGI001 Part F
Page | 225
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Service Levels
volumes and timings in Part
E8 – Technical Information
of their response to this
RFT.
Tenderers are to note that
the Commonwealth expects
that the time allowance for
large quantities will permit
them to use sea freight with
a consequent reduction in
price to the
Commonwealth. Tenderers
are also to note that any
discounts and/or
surcharges related to the
transport of Deliverables
should be included in Part
E 7 – Pricing Schedule of
their response to this RFT.
6.3.3
Shipping
Minimum
Contractors are required to
satisfy the following
shipping requirements:
 a delivery schedule is
required to be provided
to the relevant Agency;
 Hardware is to be
packed in appropriate
packaging materials in
order to ensure that
Hardware is not
damaged in transit or
RFT FIN10/AGI001 Part F
Page | 226
The delivery schedule is
required to be provided to
the relevant Agency within
three business days of
receipt of an Order.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
storage;
 the Hardware is to be
packed using
environmentally
appropriate packaging
materials and
techniques such as bulk
packaging;
 pallets are required to
comply with the relevant
Australian Standard and
are not to be packed
any higher than 1.3m
and wrapped with clear
wrap;
 all Agency required
information including
serial numbers, asset
numbers and Order
numbers are required to
be scannable on the
outside of each item;
 the Agency Order
number, as specified in
the Order is to be
placed on all delivery
Documentation;
 Tenderers should note
that depending on the
quantities ordered and
the location, packing
RFT FIN10/AGI001 Part F
Page | 227
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Service Levels
requirements may vary
from a single labelled
box to a forklift
compatible pallet.
As set out at 6.2.2 –
Reporting above.
6.3.4
Delivery
Locations
and Timing
Minimum
The Contractor is required
to contact the Agency site
and arrange an acceptable
delivery time for that site 24
hours prior to delivery.
6.3.5
Containerised
Deliveries
Minimum
Contractors may be
required to deliver
Hardware in secure
shipping containers that will
be returned to the
Contractor within a mutually
agreed timeframe.
6.3.6
Transport to Metropolitan Sites
Minimum
As set out at 6.3.1 - 6.3.5 –
Standard Delivery
Arrangements above
covering transport to
Agency sites in
Metropolitan areas to the
Contractor’s premises.
6.3.7
Transport to Regional Sites
Minimum
As set out at 6.3.1 - 6.3.5 –
Standard Delivery
Arrangements above
covering transport to
Agency sites in Regional
RFT FIN10/AGI001 Part F
Page | 228
Agencies will supply
delivery addresses and
site contacts for all
deliveries as part of the
Order.
Unless otherwise agreed
with the Agency, no
deliveries will be accepted
before 08:30 hours or after
17:00 hours on Business
Days.
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
areas to the Contractor’s
premises.
6.3.8
Transport to Rural Sites
Minimum
As set out at 6.3.1 - 6.3.5 –
Standard Delivery
Arrangements above
covering transport to
Agency sites in Rural areas
to the Contractor’s
premises.
6.3.9
Temporary Equipment Storage
Minimum
Agencies may require
Contractors to provide
temporary secure storage
services where, for
instance, substantial
volumes of Hardware are
ordered but an Agency is
not able to accept and
install immediately.
Contractors are required to
be responsible for all
aspects of the storage
services, including
insurance, security and the
transport arrangements
from the storage facility to
the Agency location.
The Contractor’s premises
may be subject to audit and
inspection by Agency
Personnel nominated by
RFT FIN10/AGI001 Part F
Page | 229
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
the relevant Agency
Representative or by the
relevant Agency
Representative.
RFT FIN10/AGI001 Part F
Page | 230
Service Levels
6.4
Installation
Optional Associated Services Requirements
Statement of
Requirements
Reference
6.4.1
Item
Basic Installation
Requirement
Minimum
Configuration Options
Contractors are required to:
 provide detailed and
comprehensive installation
procedures and schedules
for approval by the Agency;
 cooperate with any Agency
and Agency business
partner personnel which
may be involved in the
installation task including
adapting their installation
procedures and schedules
to accommodate Agency
and business partner
requirements;
 receive the Hardware from
the Agency representative;
 un-pack, assemble (for
example PCs, notebooks,
monitors and docking
stations) and place the
Hardware in situ;
 connect the Hardware to
the power outlet and any
retained peripherals (e.g.
local printers and special
keyboards and monitors)
RFT FIN10/AGI001 Part F
Page | 231
Agencies will determine the
testing to be carried out
and the content and form of
the installation report.
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
and power-up;
 check that the Operating
System is active including,
but not limited to, checking
configuration settings and
testing relevant
connections and
environmental
management features;
 set aside any Hardware
that fails to power-up;
 remove packaging boxes
and other materials from
site for reuse or recycling
in an environmentally
appropriate manner in
accordance with
Commonwealth policies
and industry best practice.
 provide a report to the
Agency setting out
Hardware asset numbers,
installation location
(typically desk or
workstation number), and
status of the device (e.g.
“dead-on-arrival”)
6.4.2
RFT FIN10/AGI001 Part F
Extended Installation
Minimum
Extended installation includes
6.4.1 - Basic Installation plus a
complete set-up and
installation of all functions as
Page | 232
Agencies will determine the
testing, configuration,
software loading and data
transfer work to be carried
out and the content and
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
required by the Agency.
Contractors may be required
to:
form of the installation
report.
 connect the Hardware to
the network and test the
connection;
 install additional software
and accessories;
 transfer data from existing
the existing Hardware
equipment to the new
Hardware;
 test Hardware operability
within the environment;
 update Agency assets
registers or configuration
management data-bases;
and
 provide a report to the
Agency setting out
Hardware asset numbers,
installation location
(typically desk or
workstation number),
network address; and
status of the device (e.g.
“dead-on-arrival”).
6.4.3
RFT FIN10/AGI001 Part F
Support and Floor Walking
Minimum
Support and floor walking will
generally be provided in
conjunction with 6.4.2 –
Page | 233
Agencies will determine the
content and form of the
report.
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Extended Installation.
Contractors may be required
to:
 provide on-site support to
assist users with transition
to the new Hardware
including, but not limited to,
arranging access,
operation of the Hardware,
connection to the network,
configuration of printers
and other peripherals, and
transfer of data;
 record problems in the
Agency problem
management system,
resolve where possible and
escalate when required;
and
 provide the Agency with a
record of any outstanding
problems by user and
Hardware asset number at
the end of the support
period.
6.4.4
Decommissioning
Minimum
Contractors are required to:
 shut down, power-off and
disconnect the Hardware
from the power outlet and
network;
 disassemble, and pack the
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Agencies will determine the
content and form of the decommissioning report.
Service Levels
Optional Associated Services Requirements
Statement of
Requirements
Reference
Item
Requirement
Configuration Options
Hardware using
environmentally
appropriate packaging
materials to ensure that
Hardware is not damaged
in transit;
 stack the Hardware in an
Agency designated
location on-site and handover the packaged
Hardware to the Agency
representative;
 if required update Agency
asset registers or
configuration management
data-bases; and
 provide a report to the
Agency setting out
decommissioned Hardware
asset numbers and status
of the device (e.g. “missing
keyboard”).
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Service Levels