PSS: Parking Services Solution
16 November 2005
Shawn Melton, Josh Platon, Marco Carrion, Marcus Still, Patrick Hines, Richard Medina
Presenters

Marcus Still




Documentation and Research Lead
Engineering Tech. Major
Computer Science Minor
Richard Medina



Green Group
Software Lead
Computer Science Major
Information Technology Minor
PPS
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2
Introduction
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PPS
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Overview
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Team Elements
Problem Elements
Solution Elements
Functionality Diagram
Competition
Risk
Cost
Green Group
PPS
2 November 2005
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Team Elements
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PPS
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Team Elements
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Expert: James Long
 Director of Parking Services
Matthew Botzler
 Parking Services Appeals Committee
Meeting twice a week
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PPS
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Problem Statement
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Old Dominion University’s students, faculty
and staff must go through a inefficient
process in order to make Parking Services
payments and appeals.
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PPS
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Problem Characteristics
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Long waiting lines exist
No Student decal mail payment
Paper forms must be filled out
Limited Real Estate
Green Group
PPS
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Mission Statement
Survey Demographic
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314
254
149
184
Surveys taken
Students, 35 Faculty, 23 Staff
male, 165 female
commuters, 130 residents
Student/Faculty/Staff Survey : Survey given out to 314 people between Friday October 14, 2005 to Monday
October 29,2005
Green Group
PPS
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Old Dominion wants PSS
Parking Services Solution
98.1
1.9
Wants Online Parking System
Does Not Want Online Parking
System
Goals
•
•
•
•
•
Set-up online payments
Ensure proper security
Make system user-friendly
Have automated appeal system
Offer online user tutorial
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PPS
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Solution
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PSS: Parking Service Solution
Allows online parking payments
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Decals
Citations
Appeals automated
Registration online
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PPS
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Solution Characteristics
•
•
•
•
Communication interface to Banner
Decals mailed to customers
Reduce forms through automation
Receipts printed after purchase
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PPS
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Functionality Diagram
Third Party Credit
Card Verification
Software
User
Connection to
Windows
Secure Server
Printed
Receipt and
Customer
Pickup at
Parking
Services
Center
Java GUI
Application
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PPS
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Sample GUI
ODU Parking Payment
System
Welcome
User name :
Password :
Green Group
PPS
UIN (University
ID Number)
7-10 characters
composed of
letters and
numbers
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Decals Purchased
Parking Decal Purchases
90
82.8
80
70
60
Percent
50
40
17.2
30
20
10
0
Have Purchased a Parking Decal
Have Not Purchased a Parking
Decal
Wait for
processi
ng
Through
mail, faculty
& staff only
Already registered
Send
forms and
payment
Get Permit
Form from
Parking
Services
Register
Your
vehicle
Parking
Services
receives
payment
New Decal is
issued
Take to
parking
building
Wait in line
Receipt is
given
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PPS
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Fill out
forms and
submit
payment
Go to
Parking
Services
web site
Already registered
Register
Your
vehicle
Log into
account
Wait for
processing
Parking
Services
receives
payment
Create a
new user
account
Receipt is
printed
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PPS
2 November 2005
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Paying Fines
Parking Citations
Have Paid Parking Fine
Have Not Paid Parking
Fine
44.6
55.4
Client parks
illegal
Ticket worker gives
the illegal parking
car a ticket
Ticket worker
inputs the ticket
and the info into
the database
After 7 days
Parking services
places a hold on the
account.
Client writes
out a check for
parking
services.
Pays ticket
through mail
Client receive
the ticket on the
windshield
Pay ticket at
parking
servers’ office
Client has to go
to the Parking
Servers’ Office.
Client waits in
line.
Client mails
payment
through mail.
Parking
services office
receives
payment.
Parking service
office enters
student
information.
Parking service
office enters
payment
information.
Parking services
office removes
the hold from
the account
Client parks
illegal
Client receive
the ticket on the
windshield
Ticket worker gives
the illegal parking
car a ticket
Ticket worker
inputs the ticket
and the info into
the database
After 7 days
Parking services
places a hold on
the account.
Client login to
their account
Parking
services office
receives
payment.
Parking service
office enters
student
information.
Client chooses
“Fine Payment
Option”
Client chooses
payment
method.
Client selects
fine or fines.
Client prints
or saves
receipt
Parking service
office enters
payment
information.
Client enters
payment
information.
Parking services
office removes
the hold from
the account
Client must travel to parking
services
Client picks up an appeals form,
fills out his name,address,
Ticket number,
and reason for the appeal
Client waits in line
Client turns in his appeal form
Client waits 10 business
days for appeals committee
to meet, and decide on
verdict of their ticket
Appealed
Denied
Client must travel to
parking services
Ticket is appealed
Client waits in line
Client pays ticket in full,
or reduction given by
parking services
Green Group PPS
Receipt given
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User logs in with ticket number,
account number, plate number,
or permit number
O.D.U. database checked
to verify credentials
User prompted to enter
appeal request, decal request,
or fine information
Information sent real-time
to ODU database
Client waits 10 business
days for appeals committee
to meet, and decide on
verdict of their ticket
Confirmation number
and screen presented
Appealed
ODU populates web forms to
display ticket, permit or account
information
Ticket is appealed
Client pays ticket in full,
or reduction given by
parking services
Denied
Client must pay the
ticket online.
Receipt is printed
What our system can’t solve
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Green Group
Can’t reduce parking fees
Can’t increase the success of parking
fine appeals
Can’t make it easier to find a parking
space
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Should it be done?
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Pros
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Green Group
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Automated payment
for fines or decals
Person doesn’t have
to be on campus.
Automated interface
with Banner.
Reduces paperwork.
PPS
Cons
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Parking Services
hires staff to
update/track new
system.
No big financial
incentive.
Requires cooperation
with OCCS.
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Evaluation Plan
Phase 0
Phase 1
Phase 2
Phase 3
Evaluation Plan
(Phase 0, 1, 2 or 3)
Technical
Factor
Personnel
Factor
Marketing
Factor
Administrativ
e Factor
Financial
Factor
Green Group
PPS
 Phase Zero will be a
success when we
have obtained a
SBIR grant.
 Phase One will be a
success when the
prototype is
completely
functional and has
passed all testing.
 Phase Two will be a
success when we
have an actual
working model
being used at ODU.
 Phase Three will be a
success when the
product reaches its
maximum
production ability
and both our
company and
customer has broke
even and returned
on investments.
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Marketing Plan
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Target Audience
Customer Appearance
Return on Investment
Competition Matrix
University Study
Target Audience
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University Parking Services
Specifically, those with Banner
Beta testing at Old Dominion
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PPS
2 November 2005
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Customer Appearance
ROI Factors
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17,000 citations
17,000 student decals
1,900 faculty staff decals
98.1 % want to use system
$3.50 convenience fee
Return on Investment
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35,900 potential ODU users
Survey: 35,218 will use system
Annual return on investment =
ROI Diagram
Return on Investment
300,000
269,787.95
250,000
200,000
Dollars
150,000
146,525.30
100,000
50,000
23,262.65
0
-50,000
-100,000
0
0.5
1
1.5
2
-100,000
-150,000
Years
2.5
3
3.5
Competition Matrix
http://www.t2systems.com/
http://www.govtech.net/magazine/story.php?id=95447&issue=10:1997
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PPS
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University Study
University
Online
Parking
Services
Payment
of decals
Payment
of
citations
online
Appeals
online
Interface
website
with
Banner
Register
vehicle
online
User
aide
Old
Dominion
James
Madison
X
X
Virginia
Tech
X
X
Virginia
X
VCU
X
Green Group
X
X
X
X
X
PPS
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Risk Rating System
1. Database
Interaction
fails
2. OCCS
refuses access
to Banner
3. Not meeting
Budget
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PPS
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Risks
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PPS
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Component Costs
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Sun Java Studio Standard (10 User
Licenses) : $6950
Intellicharge 5 user license : $1195
http://www.managemore.com/intellicharge/
http://store.sun.com/CMTemplate/CEServlet?process=SunStore&cmdViewProduct_
CP&catid=104023
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PPS
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DELL POWEREDGE
6850 SERVER
* Sonicwall TZ 170 Internet Security Appliance Unrestricted
Nodes
* Windows Server 2003 Per User CALS – 5 pack
* Executive Software Site Keeper 3.1-25 user standard
* Oracle SEI Windows with 5 users
* Microsoft SQL Server 2000 w/5 CALS
Cost:
$22,461
Customer Costs
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Team paid hourly
Hourly rate of $16
6 members in group : $46080
http://order.1and1.com/xml/order/ServerWindows;jsessionid=DFB5
4857A3E5265AC530866D9AD4F8E6.TC63a?__frame=_top&__lf
=Static
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PPS
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Review
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Team Elements
Problem Elements
Solution Elements
Functionality Diagram
Competition
Risk
Cost
Green Group
PPS
2 November 2005
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Conclusion
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PPS
2 November 2005
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