Management/Supervisory Personnel CONDUCTING A PERFORMANCE APPRAISAL OP 4315.02(a) CHECK HIGHLIGHTS The County Office’s appraisal process is designed as an ongoing and continuous system of evaluation that emphasizes clarity, cooperation and respect. It is a cyclical process which (1) begins with orientation, (2) moves to the establishment and clarification of performance goals, (3) continues with performance observations and data collection, (4) includes the discussion of information gathered from observations and data analysis, and (5) culminates with an annual summative written appraisal and final conference, at the conclusion of which the next appraisal cycle begins. The specific requirements, forms and timelines associated with performance appraisal are not the same for all County Office staff due to the variety of negotiated contracts and employment agreements under which County Office personnel are employed. However, while there are unique appraisal requirements for each employee group, the overall intent and structure of the appraisal process is consistent throughout the organization. This procedure provides generalized information about the appraisal process and points out areas where specific requirements for designated employee groups exist. Employees and evaluators should refer to applicable current bargaining agreements, Merit Rules or employment contracts—or contact the Human Resources Department— for more detailed information about deadlines and requirements. Purpose: To enact an ongoing and continuous process of performance evaluation that ensures employees perform to the best of their abilities and that County Office goals and objectives are met. Timeline: Certificated employees, including temporary certificated employees, are evaluated annually during the first two years of employment and at least every other year thereafter. If a certificated employee receives an unsatisfactory evaluation, she/he is evaluated annually until the employee achieves a positive evaluation or is separated from employment. Classified and confidential employees are evaluated annually; classified and confidential employees who are probationary are evaluated at three and six months of their hire date. Certificated management employees are evaluated every other year and classified management employees are evaluated annually; classified management staff who are probationary are evaluated at six and twelve months of their hire date. Procedures: 1. Human Resources Department notifies evaluators of the staff requiring evaluations, provides applicable appraisal forms, and confirms due dates well in advance of any pending deadlines or, in the case of certificated employee appraisals, during the first week of September each year. OP 4315.02(b) CONDUCTING A PERFORMANCE APPRAISAL (continued) 2. Evaluator notifies the Human Resources Department if any evaluation materials need to be rerouted due to staff changes or incorrect information regarding the assignment of evaluators. 3. Evaluator may find it helpful to organize an appraisal notebook, particularly if s/he is responsible for evaluating a number of staff. 4. Evaluator schedules and conducts an appraisal orientation session, giving employee(s) advance notice. A group orientation may be given annually. Evaluator may establish department or unit expectations and communicate those to employee(s) during the orientation session(s). See OP 4315.03, Orienting Employees to the Appraisal Process 5. Evaluator schedules and conducts an individual planning conference to define evaluation criteria, establish an appraisal timeline, set professional growth goals or develop an performance plan, as applicable for each employee. (This is an optional step for classified and confidential staff.) KEEP? Direct formal observations by the evaluator Informal observations by the evaluator Feedback from peers, clients and others Letters of acknowledgment or evidence of special recognition/achievements Work products and written materials used to perform typical duties Employee-generated portfolios of professional work See OP 4315.04, Setting Performance Standards 6. Evaluator and employee gather and/or obtain information, descriptive data and feedback to justify or document judgments that will be made at the end of the evaluation cycle. Performance information is available from a wide variety of sources. See OP 4315.05, Observing Performance and Gathering Data Note: Appraisals for some employee groups have specific requirements concerning observations, including completion dates, specifications for advance notification, location, duration, number and associated observation conferences. Negotiated bargaining agreements and/or California Education Code specify observation and data collection requirements. OP 4315.02(c) CONDUCTING A PERFORMANCE APPRAISAL (continued) 7. Evaluator schedules and conducts post-observation conferences as required and/or schedules and conducts conferences throughout the appraisal period to provide ongoing feedback, support and direction to the employee. Evaluator provides additional support and assistance to new and low performing employees as necessary. See OP 4315.06, Holding a Performance Conference 8. Evaluator notifies employee of date and time for summative evaluation content discussion. Evaluator may send a planning form or a memo clarifying the meeting format to assist the employee in preparing for the conference. See OP 4315.07, Completing the Summative Evaluation 9. Evaluator and employee meet and discuss the employee’s performance based on the agreed-upon performance standards and/or the established evaluation criteria included on the appraisal form. The planning form, employee portfolio or evaluator file of observation records/data collection may become a focus of the meeting and assist with identifying achievements, future objectives and areas for improvement. 10. Evaluator completes the applicable appraisal form following the evaluation conference, using the meeting discussion as a basis for the written appraisal and citing specific examples from the documentation the evaluator and the employee have collected. Appraisal forms are completed by typing or writing legibly in ink. If there is an improvement plan, the plan is discussed with the employee at this time. A decision to delay a step increase will be discussed with the employee before the form is forwarded to Human Resources. A step increase for a classified employee covered by the Merit Rules may be postponed for up to six months. 11. Employee signs the appraisal form indicating receipt only and, as applicable, may add written comments under the “Employee Comments” section or on a separate sheet. While employees are encouraged to add their comments prior to signing the appraisal form, a response may be completed later and submitted to the Human Resources Department for placement in the employee’s personnel file. If an employee refuses to sign the appraisal form, the evaluator makes a written notation on the form stating that the employee refused to sign. The evaluator then continues with the appraisal process, forwarding the form as indicated below. 12. Evaluator and employee retain duplicate copies of the appraisal form. 13. Evaluator forwards the original appraisal form for appropriate signatures, ensuring that the confidentiality of the document is maintained as it is routed through interoffice mail. The completed form with approval signatures is forwarded to the Human Resources Department. OP 4315.02(d) CONDUCTING A PERFORMANCE APPRAISAL (continued) 14. Human Resources Department sends a copy of the signed final appraisal form to the employee, again maintaining the confidentiality of the document. A copy of the final appraisal form or confirmation of its receipt by the Human Resources Department is forwarded to the evaluator upon request. 15. Human Resources Department places the original appraisal form in the employee’s personnel file. Only when the appraisal form, complete with all required signatures, is placed in the appropriate personnel file is the appraisal cycle complete. 16. The Human Resources Department maintains records of appraisals due and received, updating database as appropriate. 17. The Human Resources Department notifies evaluator if completed appraisal form is not received by due date. SONOMA COUNTY OFFICE OF EDUCATION Policy References: SP/AR 4115/4315. Evaluation/Supervision and SP 4215, Evaluation/ Supervision. Procedure approved: August 2010 (4150.01)