Campaign Advertising by Australian Government Departments and Agencies September 2011 Full Year Report 2010-11 Department of Finance and Deregulation Financial Management Group ISSN 1838-4501 (Print) ISSN 1838-451X (Online) Copyright Notice Content This work is copyright and owned by the Commonwealth of Australia. With the exception of the Commonwealth Coat of Arms, this work is licensed under a Creative Commons Attribution 3.0 Australia licence (CC BY 3.0) (http://creativecommons.org/licenses/by/3.0/au/deed.en) This work must be attributed as: “Commonwealth of Australia, Department of Finance and Deregulation, Financial Management Group, “Campaign Advertising by Australian Government Agencies – Full Year Report 2010-11 (September 2011)”. Use of the Coat of Arms The terms under which the Coat of Arms can be used are detailed on the following website: http://www.itsanhonour.gov.au/coat-arms/ Contact us Inquiries regarding the licence and any use of this work are welcome at: Financial Management Group, Department of Finance and Deregulation, John Gorton Building, King Edward Terrace, Parkes ACT 2600 Email: governmentadvertising@finance.gov.au Acknowledgements Photographs taken by Steve Keough, Steve Keough Photography. 2 Foreword This full-year report on campaign advertising undertaken by departments and agencies subject to the Financial Management and Accountability Act 1997 covers the period from 1 July 2010 to 30 June 2011. It forms part of the Government’s commitment to promote transparency and accountability in relation to government advertising campaigns above the value of $250,000. The Full Year report provides greater detail than the Half Year Report by including both media placement and associated (or indirect) campaign advertising expenditure undertaken by Australian Government departments and agencies for the complete 2010-11 financial year. During the reporting period, a total of $116.9 million was spent on campaign advertising media placement. As a result of the 2010 Federal election, the Government assumed a caretaker role in the period between 17 July 2010 and 7 September 2010. In line with established conventions, campaign advertising conducted by FMA Act agencies (with the exception of the Australian Electoral Commission’s public information campaigns) was discontinued at the start of the caretaker period, subject to bipartisan agreement being sought on whether certain campaigns could resume. Following consultation with the Shadow Special Minister of State, a number of campaigns were agreed as contributing to the public interest, and were able to continue in the media during the caretaker period. These were: DonateLife Defence Force Recruiting Promoting Respectful Relationships (The Line), and Digital Switchover. Governments legitimately use taxpayer funds for advertising campaigns in the recognition that all members of the public have equal rights to access comprehensive information about government policies, programs and services which affect their entitlements, rights and obligations. It is in this context that the Government’s Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (Guidelines) operate. The Government’s campaign framework is designed to ensure that public funds spent on government advertising are spent appropriately and effectively, and do not promote party political interests. During the reporting period, the Independent Communications Committee (ICC) continued in its role of providing advice to Chief Executives on whether campaigns comply with the key principles of the Guidelines, and held 24 meetings during the period to consider campaigns in development. It is important to recognise that the ICC has an advisory role only and does not approve campaigns. Through this report, the Government continues its commitment of regular reporting to the Parliament, promoting transparency and accountability in relation to government advertising campaigns I commend this report to the Parliament and the Australian public. The Hon. Gary Gray AO MP Special Minister of State 3 Contents Foreword ............................................................................................................................................................................................ 3 Contents ............................................................................................................................................................................................. 4 About the Biannual Reports on Campaign Advertising by Australian Government Departments and Agencies .................... 5 Chapter 1: The Campaign Advertising Framework ........................................................................................................................ 6 The Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies ..................... 6 Roles of Key Stakeholders ............................................................................................................................................................. 6 Campaign Advertising Systems ...................................................................................................................................................... 7 Process for the Development and Launch of Campaigns ............................................................................................................... 9 Chapter 2: Australian Government Campaign Expenditure for 2010-11 .................................................................................... 10 Media Placement Expenditure by Media Type ............................................................................................................................. 10 Advertising Campaign Summaries and Expenditure .................................................................................................................... 12 Chapter 3: Historical Series of Australian Government Advertising Expenditure .................................................................... 33 Appendix A: Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (March 2010) (as revised in March 2011 to reflect changes in Ministerial responsibilities) .................................................... 35 Appendix B: Review reports issued by the ICC for campaigns that ran during the period 1 July 2010 - 30 June 2011 ........ 39 Appendix C: Overview of the Campaign Activity Approval and Review Process for Departments and Agencies ................. 40 4 About the Biannual Reports on Campaign Advertising by Australian Government Departments and Agencies The Government provides biannual reports to the Parliament which detail advertising campaigns commissioned by Financial Management and Accountability Act 1997 (FMA Act) departments and agencies (agencies) for which expenditure is greater than $250,000. These biannual reports are released publicly and usually tabled in the Parliament in March and September each year. These reports include information on media placement expenditure sourced through the Central Advertising System (CAS). This report, Campaign Advertising by Australian Government Departments and Agencies Full Year Report 1 July 2010 – 30 June 2011, is the sixth biannual report and reports on 20 government advertising campaigns where campaign expenditure above $250,000 occurred. It provides information on the media expenditure for the relevant campaigns, such as the cost of television, radio, magazine and digital advertising. This report also details consultancy costs (for example, for market research, advertising agencies, public relations and specialist language and cultural consultants) and updated historical data on Australian Government advertising expenditure. 5 Chapter 1: The Campaign Advertising Framework The Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies The Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (Guidelines) are central to the campaign advertising framework and were published in March 2010, and subsequently re-issued in March 2011 to reflect changes in Ministerial responsibilities. The Guidelines contain five principles for Government advertising and information campaigns, including the need for campaigns to be properly targeted, free from political content, relevant to Government responsibilities, and conducted with due regard to efficiency, effectiveness and accountability. All agencies subject to the FMA Act are required to comply with the Guidelines. The Guidelines are available at Appendix A and on the Department of Finance and Deregulation website www.finance.gov.au/advertising Roles of Key Stakeholders Ministers During the reporting period, Ministerial responsibility for the Guidelines and the wider policy framework for campaign advertising changed. Following changes to the Administrative Arrangements Order and Ministerial arrangements, the previously combined roles of Special Minister of State and Cabinet Secretary were split. From 14 September 2010, the Special Minister of State has been responsible for the administration of the campaign advertising framework. Under the Guidelines, the Special Minister of State has the discretion to exempt a campaign from compliance with the Guidelines on the basis of a national emergency, extreme urgency or other compelling reason. Where exemptions are agreed, the relevant Minister, the Chair of the Independent Communications Committee and the Parliament are informed. No exemptions were requested or agreed during the reporting period. Ministers of agencies which are undertaking a campaign have responsibility for authorising the campaign’s development, consistent with normal financial management processes, and for authorising the launch of a campaign. While Ministers do not have responsibility for campaign development, they have a legitimate interest in the development of campaigns in their portfolios. Agencies Undertaking Advertising Campaigns Chief Executives are responsible for certifying that any campaigns developed within their agencies comply with the Guidelines and related Government policies. Agencies also work with the Department of Finance and Deregulation (Finance) on matters of campaign procurement, including the development of shortlists of specialist communications consultants (such as market researchers, advertising and public relations suppliers) and associated tender processes for consultants. Agencies must also provide accurate information and documentation to the Independent Communications Committee, which provides independent reviews of campaign compliance with the Guidelines to the relevant Secretary or Chief Executive. Independent Communications Committee The Independent Communications Committee (ICC) was established in March 2010. During the reporting period, the ICC was chaired by Dr Allan Hawke AC and its other members were Ms Helen Williams AO and Ms Anthea Tinney PSM. The Chair and members of the ICC were appointed by the Secretary of the Department of Finance and Deregulation, as a whole of government governance committee, for a period of up to two years. Ms Tinney was appointed as a member of the ICC in 6 October 2010. The ICC provides its independent views and advice to the Secretary or Chief Executive of agencies conducting or proposing to conduct advertising campaigns where expenditure is expected to be over $250,000. The ICC can consider campaigns at any stage of development, although generally considers them at the following stages: when a communications strategy has been developed when a creative concept has been selected and refined, but prior to campaign material going into production, and when creative materials have been finalised, but prior to the campaign launching in the media. The ICC has a degree of reliance on expert advice, including from Finance as well as advice from the agencies proposing to conduct campaigns. However, Finance does not advise the ICC on compliance with the Guidelines. The ICC’s consideration of compliance draws upon a review of campaign materials, supporting materials provided by the responsible agency, any associated market research or supporting evidence, and any other information or independent expert advice available. The Committee is also responsible for: overseeing the operation of the Guidelines to ensure compliance with their integrity and spirit providing a public assessment of proposed campaigns and their compliance with Principles 1 to 4 of the Guidelines reporting to responsible Ministers on activities undertaken under the Guidelines, as necessary, including any trends and emerging issues, and considering and proposing to responsible Ministers any revisions to the Guidelines as necessary in light of experience. Review reports issued by the ICC during the reporting period are listed in Appendix B. Campaign Advertising Systems Central Advertising System All campaign and non-campaign advertising by FMA Act agencies must be placed through the Central Advertising System (CAS), which consolidates government advertising expenditure and optimises media discounts through whole-of-government negotiated media rates. Finance operates the CAS and manages the contracts of two media specialists which assist in media planning, placement and rates negotiations with media outlets. Universal McCann handles all campaign media planning and placement, and Adcorp Australia places all non-campaign advertisements, such as job vacancies, tenders and public notices. In addition to FMA Act agencies, certain other bodies may use the CAS and access the rates, terms and conditions that the Commonwealth has negotiated. These organisations are: agencies covered by the Commonwealth Authorities and Companies Act 1997 (CAC Act) the Northern Territory and Australian Capital Territory governments Commonwealth statutory authorities and government business enterprises, and organisations provided with Australian Government funding for advertising or communications purposes. Communications Multi-Use List The Communications Multi-Use List (CMUL) is a continuously open, whole-of government list of specialist communications suppliers interested in tendering for work associated with Australian Government advertising and information campaigns. FMA Act agencies must use the CMUL when developing and implementing advertising and information campaigns valued at more than $250,000. The CMUL began operating on 31 March 2009 and contains five categories of communications expertise: advertising market and social research public relations specialists in communicating with Indigenous Australians, and specialists in communicating with people from non-English speaking backgrounds. The names of the suppliers that have been assessed as satisfying the conditions for inclusion on the CMUL are available on 7 AusTender (www.tenders.gov.au/cmul) 8 Process for the Development and Launch of Campaigns The basic steps involved in the development and launch of advertising campaigns with expenditure of more than $250,000 are: the Minister of the relevant agency agrees to the development of a campaign, subject to funds being available the agency informs Finance of their intention to develop a campaign Finance assists the agency in the selection of a market research consultant to inform the communication strategy, and in the selection of any other specialist communications consultants commissioned to assist in the development of the campaign (such as the creative agency, and non-English speaking background communications specialists) the agency develops the campaign, which is reviewed at different stages by the ICC once a proposed campaign is at the final stage, the ICC provides a report on the campaign’s compliance with Principles 1 to 4 of the Guidelines to the responsible Chief Executive agency Chief Executives are responsible for certifying that the campaign fully complies with the Guidelines, taking into account the advice from the ICC and advice from their agency in respect to Principle 5 (legal and procurement matters), and the responsible Minister may launch or approve the launch of the campaign after receiving the Chief Executive’s certification of compliance with the Guidelines. Finance and the ICC interact with the responsible agency throughout the development of campaigns. In addition, relevant Ministers are usually briefed by their portfolio agency throughout the campaign development process. Appendix C contains an overview diagram of the typical campaign activity review and approval process. 9 Chapter 2: Australian Government Campaign Expenditure for 2010-11 This chapter provides a range of information with regard to individual government advertising campaigns for which expenditure exceeded $250,000. Information contained in this chapter includes campaign summaries, itemised advertising expenditure, campaign running dates during the reporting period, contract values and consultancies. Media Placement Expenditure by Media Type Table 1 itemises $116.9 million in gross media placement expenditure as placed through the CAS for campaigns which were launched or ran during the 2010-11 financial year. Table 1: Australian Government Media Placement Expenditure for 2010-11 Agency Campaign Campaign Advertising Expenditure ($ million) TV Pres Radi s o Magazine Digital Othe TOTA r L Attorney-General’s National Security — — 0.6 0.2 0.0 — 0.8 Australian Electoral Commission Election 2010 2.7 3.2 1.4 0.0 0.7 — 7.9 Australian Organ and Tissue Donation and Transplantation Authority DonateLife 2.3 — — 0.5 0.6 0.4 3.8 Broadband, Communications and the Digital Economy Digital Switchover 3.9 5.3 2.2 0.0 1.1 — 12.5 2.0 0.7 0.1 0.1 0.1 — 3.0 0.2 0.0 — 0.4 0.1 — 0.7 9.5 0.3 1.7 0.2 3.8 1.8 17.4 1.1 3.4 1.5 — 0.4 — 6.4 2.4 3.1 0.9 0.8 1.4 0.4 8.9 — 0.1 1.0 1.0 1.6 0.0 3.7 1.2 — — — 0.5 — 1.8 National Broadband Network Education and Information Campaign Defence Cadet, Reserve and Employer Support Defence Force Recruiting Education, Employment and Workplace Relations Families, Housing, Community Services and Indigenous Affairs Child Care Assistance Paid Parental Leave Promoting Respectful Relationships (The Line) Health and Ageing / Australian National Preventive Health Agency Health Reform Plan Communication 10 Agency Campaign Campaign Advertising Expenditure ($ million) TV Pres Radi s o Magazine Digital Othe TOTA r L Measure Up/Swap It, Don’t Stop It 3.9 0.2 1.3 0.6 1.0 2.8 9.9 National Drugs Campaign — 0.2 1.3 0.7 0.9 1.2 4.3 National Tobacco Campaign 9.1 0.4 2.1 0.8 2.2 2.7 17.3 Indigenous Anti-Smoking Campaign 2.9 0.7 0.4 0.0 — — 4.0 0.1 2.1 0.1 0.2 0.2 1.3 4.0 Sexual Health Campaign — 0.0 0.1 0.1 0.1 0.1 0.5 Sustainability, Environment, Water, Population and Communities Water for the Future 1.0 1.0 0.0 — 0.2 0.0 2.2 Treasury Banking Reform — 0.6 0.4 — 0.1 — 1.0 Education Tax Refund 1.0 1.4 0.8 0.1 0.1 — 3.6 0.3 1.0 0.4 0.6 0.8 0.1 3.3 43.4 23.8 16.2 6.3 16.2 11.0 116.9 National Tobacco - More Targeted Approach — Other media expenditure including activity less than $250,000 TOTAL Notes: Figures are rounded to one decimal place. Discrepancies in tables between totals and sums of components are due to rounding. All figures are gross media spend (exclusive of GST). “—” denotes no media was placed in this medium. ‘0.0’ denotes media was placed in this medium, however, <$50 000 was spent. Source: Central Advertising System. 11 Advertising Campaign Summaries and Expenditure This section provides information on campaign summaries, running dates, contract values and consultancies engaged. In addition, this section also lists advertising expenditure for those 2010-11 advertising campaigns where expenditure exceeded $250,000. The campaign end date refers to the date at which the campaign concluded during the reporting period. Where a campaign is ongoing beyond 30 June 2011, details of expenditure will be reported in the 2011–12 series of Biannual Reports. Sources of Data Media placement expenditures are sourced from the CAS. Other associated advertising expenditures are sourced directly from the FMA Act agencies responsible for the particular campaigns. The tables contain both actual expenditure and contract figures. Contract values can differ from expenditure figures where contracts are valid for more than one year. Advertising expenditure is divided into media placement costs and associated advertising expenditure. The definitions of the associated advertising expenditure categories are as follows: Advertising – Any advertising agency costs (particularly creative and production but excluding media placement) billed to an FMA Act agency. Market Research – This can include the costs of formative or developmental research conducted to inform the development of a communications or campaign strategy, concept testing, benchmarking, tracking and evaluation costs. Public Relations – Public relations costs which are paid to a specialist agency as part of an advertising campaign. Non-English Speaking Background (NESB) Communications – Specialist consultants and translation costs (excluding media costs and printed materials). Indigenous Communications – Specialist consultants and translation costs (excluding media costs and printed materials). Printed Materials and Direct Mail Costs – Printed publications, printed collateral materials, postage costs, DVDs, costs associated with distribution and production, etc. Other Miscellaneous Costs – Sponsorships, other. 12 Attorney-General’s Department: National Security Public Information Campaign Campaign commencement date: 1 July 2010 Campaign end date:30 June 2011 Summary: The National Security Public Information Campaign comprises radio, television and press advertisements, printed collateral and a website (www.nationalsecurity.gov.au) for both industry and consumers. Campaign materials are also translated into 31 languages other than English. The campaign encourages the public to report any suspicious activities to the National Security Hotline. Public intelligence leads are received via the Hotline (1800 1234 00) which operates 24 hours a day, seven days a week. During the reporting period, $800,000 was spent on media placement. Campaign Advertising Expenditure Contract Number of Value Consultants Consultant/Contractor invited to tender ($’000) ($’000) - - - - Market Research 100 100 3 Di Marzio Research Pty Ltd Public Relations - - - - 100 - Existing contract Indigenous Communications - - - Printed Materials and Direct Mail Costs 2 Other Miscellaneous Costs 14 Summary $m Subtotal - Consultants, Services and Other 216 Consultants, Services and Other Costsa 0.2 Media Placement Costsb,c 0.8 Total Campaign Expenditure 1.0 Consultants, Service and Other Costs Advertising NESB Communications Universal McCann - Costs Note: “-“ denotes no expenditure/contract value for this item. a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 13 Australian Electoral Commission: Election 2010* Campaign commencement date: 17 July 2010 (Announcement of federal election) Campaign end date: 21 August 2010 (Election day) Summary: The Australian Parliament was prorogued on 19 July 2010, ahead of the federal election held on 21 August 2010. The Australian Electoral Commission commenced a communications campaign on 17 July 2010, aiming to inform Australians of the deadline to enrol to vote, where and when they could vote, and how to correctly complete their ballot papers. During the reporting period, $7.9 million was spent on media placement. Campaign Advertising Expenditure Contract Number of Value Consultants Consultant/Contractor invited to tender ($’000) ($’000) Advertising 886 - Existing contract BMF Advertising Market Research 270 - Existing contract Ipsos-Eureka Social Research Institute Public Relations 267 - Existing contract Haystac Public Affairs - - - Consultants, Service and Other Costs NESB Communications NESB communication services were subcontracted and are included in the ‘Advertising’ line item above Indigenous Communications - - - Indigenous communication services were subcontracted and are included in ‘Advertising’ line item above Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other 2,941 0 4,364 Summary $m Consultants, Services and Other Costsa 4.4 Media Placement Costsb,c 7.9 Total Campaign Expenditure 12.3 Costs Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. * The AEC was granted an exemption from the Guidelines on 17 August 2009 c This figure includes media placement in NESB media and Indigenous Consultants, Services and Others Costs rounded to nearest $100,000. media. 14 Australian Organ and Tissue Authority: DonateLife Campaign commencement date: 1 December 2010 Campaign end date: 30 June 2011 Summary: As part of the Australian Government’s National Reform Agenda, A World’s Best Practice Approach to Organ and Tissue Donation for Transplantation, the DonateLife campaign focused on increasing family consent rates for organ and tissue donation by raising awareness of the need for family discussion as family consent is sought before donation can proceed. During the reporting period, $3.8 million was spent on media placement Campaign Advertising Expenditure Contract Number of Value Consultants Consultant/Contractor invited to tender ($’000) ($’000) Advertising 781 864 Existing Contract Market Research 439 440 Existing Contract Public Relations 258 258 Existing Contract NESB Communications - - - - Indigenous Communications - - - - Consultants, Service and Other Costs Printed Materials and Direct Mail Costs 36 Other Miscellaneous Costs 320 Subtotal - Consultants, Services and Other Costs 1,834 Note: “-“ denotes no expenditure/contract value for this item. BCM Partnership Pty Ltd Woolcott Research Pty Ltd Ogilvy Public Relations Australia Pty Ltd Summary $m Consultants, Services and Other Costsa 1.8 Media Placement Costsb,c 3.8 Total Campaign Expenditure 5.6 a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 15 Department of Broadband, Communications and the Digital Economy: Digital Switchover Campaign commencement date: 1 July 2010 Campaign end date: 30 June 2011 Summary: The Australian Government has announced a region-by-region switchover from analog to digital television in Australia which is to be completed by 31 December 2013. In support of this policy a long-term, phased communication campaign launched in April 2009. The aim of the Digital Switchover campaign is to ensure a smooth transition to digital free-to-air television by informing Australians about digital switchover, necessary preparations and sources for further information. During the reporting period, $12.5 million was spent on media placement. Contract Campaign Advertising Expenditure Value Consultant/Contractor Number of Consultants invited to tender ($’000) ($’000) Advertising 2,765 - Market Research 1,766 Public Relations 1,556 - 558 559 500 500 183 183 Consultants, Service and Other Costs NESB Communications - Existing contract BMF Advertising Existing contract ORIMA Research Pty Ltd Existing contract Big N Pty Ltd, t/a n2n Communications 5 Cultural Perspectives Pty Ltd, t/a Cultural and Indigenous Research Centre Australia 5 Winangali Pty Ltd Indigenous Communications Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs Dreamtime Public Relations Pty Ltd 811 2,321 Summary $m 9,472 Consultants, Services and Other Costsa 9.5 Media Placement Costsb,c 12.5 Total Campaign Expenditure 22.0 Note: a Consultants, Services and Others Costs rounded to nearest $100,000. “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. 16 c This figure includes media placement in NESB media and Indigenous media. Department of Broadband, Communications and the Digital Economy: National Broadband Network Education and Information Campaign Campaign commencement date: 1 July 2010 Campaign end date: 19 July 2010 Summary: The Australian Government established NBN Co to build and operate a National Broadband Network to provide access to affordable high-speed broadband to all Australian homes and workplaces. To support this policy, a communication campaign was launched in June 2010. The aim of the campaign is to inform the public about the National Broadband Network initiative and provide information on the benefit of high-speed broadband to individual Australians, society and the economy. During the reporting period $3 million was spent on media placement. Campaign Advertising Expenditure Contract Value Number of Consultant/Contractor Consultants invited ($’000) ($’000) to tender 1,791 3,500 Existing contract Clemenger BBDO (Melbourne) Pty Ltd Market Research 163 550 Existing contract ORIMA Research Pty Ltd Public Relations - - - - NESB Communications - - - - Indigenous Communications - - - - Printed Materials and Direct Mail Costs - Other Miscellaneous Costs - Consultants, Service and Other Costs Advertising Subtotal - Consultants, Services and Other Costs Note: “-“ denotes no expenditure/contract value for this item. 1,954 Summary $m Consultants, Services and Other Costsa 2.0 Media Placement Costsb,c 3.0 Total Campaign Expenditure 5.0 a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 17 Department of Defence: Defence Force Recruiting Campaign commencement date: 1 July 2010 Campaign end date: 30 June 2011 Summary: This is an ongoing campaign to correct common misperceptions about the Service brands and generate enquiries to fill almost 7,400 Officer and General Entry positions in the Navy, Army and Air Force. While the advertising aims to reach older candidates and influencers, the key target audience is 16-24 year old males and females nationally. During the reporting period, $17.4 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants invited to ($’000) ($’000) tender 7,499 - Existing Contract 98 - Existing Standing Offer Woolcott Research Pty Ltd 340 - Existing Standing Offer GfK Blue Moon Research and Planning 348 - Existing Standing Offer Hall & Partners Open Mind 148 - Existing Standing Offer Horizon Research Public Relations - - - - NESB Communications - - - - Indigenous Communications - - - - Consultants, Service and Other Costs Advertising George Patterson Y&R Pty Ltd Market Research Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs Note: “-“ denotes no expenditure/contract value for this item. 1,663 214 10,310 Summary $m Consultants, Services and Other Costsa 10.3 Media Placement Costsb,c 17.4 Total Campaign Expenditure 27.7 a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 18 Department of Defence: Cadet Reserve and Employer Support Campaign commencement date: 7 February 2011 Campaign end date:30 June 2011 Summary: The principal aim of this campaign is to increase the number of employers supporting Reservists by improving awareness and understanding of the benefits of Reserve service and the rights and obligations of Reservists and their respective employers. During the reporting period $700,000 was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender Advertising 115 115 Existing Contract Market Research 33 33 Existing Contract Public Relations - - - - NESB Communications - - - - Indigenous Communications - - - - Consultants, Service and Other Costs George Patterson Y&R Pty Ltd Woolcott Research Pty Ltd Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs 4 152 Summary $m Consultants, Services and Other Costsa 0.2 Media Placement Costsb,c 0.7 Total Campaign Expenditure 0.9 a Note: “-“ denotes no expenditure/contract value for this item. Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 19 Department of Education, Employment and Workplace Relations: Campaign: Child Care Assistance Campaign commencement date: 27 February 2011 Campaign end date: 26 June 2011 Summary: The Child Care Rebate was amended in 2011 to allow recipients to nominate the frequency with which they would prefer it paid. This campaign aimed to inform families about the changes and about the assistance available to help cover the costs of child care, increase the understanding of eligibility requirements and raise awareness of the Child Care Rebate being available to subsidise child care costs. During the reporting period, $6.4 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender Advertising 911 911 4 Vinten Browning Market Research 354 414 1 ORIMA Research Pty Ltd Public Relations - - - - NESB Communications - - - Indigenous Communications - - - Consultants, Service and Other Costs Printed Materials and Direct Mail Costs 22 Other Miscellaneous Costs 44 Subtotal - Consultants, Services and Other Costs 1,331 NESB communication services were subcontracted and are included in the ‘Advertising’ line item above. - Summary $m Consultants, Services and Other Costsa 1.3 Media Placement Costsb,c 6.4 Total Campaign Expenditure 7.7 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous Consultants, Services and Others Costs rounded to nearest $100,000. media. 20 Department of Families, Housing, Community Services and Indigenous Affairs: Paid Parental Leave Campaign commencement date: 16 July 2010 Campaign end date: 30 June 2011 Summary: The Australian Government introduced the Paid Parental Leave (PPL) scheme on 1 January 2011, with the legislation being passed by Parliament on 17 June 2010. To support the scheme, a communications campaign was launched to increase knowledge and understanding of the PPL scheme as an entitlement, and inform target audiences about their rights and responsibilities in relation to the scheme. During the reporting period, $8.9 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender Advertising 240 1,008 Existing contract Vinten Browning Market Research 329 402 Existing contract Colmar Brunton Pty Ltd Public Relations 270 391 Existing contract Horizon Communication Group Pty Ltd NESB Communications 120 245 Existing contract - - - Consultants, Service and Other Costs Indigenous Communications Printed Materials and Direct Mail Costs 137 Other Miscellaneous Costs 66 Subtotal - Consultants, Services and Other Costs 1,162 Cultural Partners Australia (NSW) Pty Ltd (including services for Indigenous communications) See above Summary $m Consultants, Services and Other Costsa 1.2 Media Placement Costsb,c 8.9 Total Campaign Expenditure 10.1 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous Consultants, Services and Others Costs rounded to nearest $100,000. media. 21 Department of Families, Housing, Community Services and Indigenous Affairs: Promoting Respectful Relationships (The Line) Campaign commencement date: 1 July 2010 Campaign end date: 30 June 2011 Summary: The Line is an ongoing social marketing campaign, with the principal objective of promoting the development of healthy and respectful relationships among young people and their key influencers. The campaign is an initiative under the National Plan to Reduce Violence against Women and their Children, 2010-2022. During the reporting period, $3.7 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants invited to tender ($’000) ($’000) 156 2,260 Existing contract J. Walter Thompson Australia Pty Ltd 131 389 Existing contract GfK Blue Moon Research and Planning (mainstream) 220 466 4 Public Relations 125 1,063 Existing contract Terry McArthur and Associates (TMA) NESB Communications 38 652 Existing contract Cultural Partners Australia (NSW) Pty Ltd Indigenous Communications 273 1,537 Existing contract Winangali Pty Ltd Consultants, Service and Other Costs Advertising Market Research Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs Urbis Pty Ltd (Indigenous) 541 1,484 Summary $m Consultants, Services and Other Costsa 1.5 Media Placement Costsb,c 3.7 Total Campaign Expenditure 5.2 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous Consultants, Services and Others Costs rounded to nearest $100,000. media. 22 Department of Health and Ageing: Health Reform Plan Communication Campaign commencement date: 1 July 2010 Campaign end date: 17 July 2010 Summary: The Australian Government is reforming Australia’s health, hospitals and aged care system. The reform initiatives are being introduced progressively from 1 July 2010. To support the implementation of health reform, a phased communication campaign launched in May 2010 and concluded on 17 July 2010. The aim of the campaign was to ensure the Australian public were informed of the Australian Government’s health reform plans and what this would mean for both Australia’s health and hospital system and for Australians. During the reporting period, $1.8 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender - - - Market Research 55 318 Existing Contract Public Relations - - - - NESB Communications - - - - Indigenous Communications - - - - Printed Materials and Direct Mail Costs - Other Miscellaneous Costs - Consultants, Service and Other Costs Advertising Subtotal - Consultants, Services and Other Costs 55 Ipsos-Eureka Social Research Institute Summary $m Consultants, Services and Other Costsa 0.1 Media Placement Costsb,c 1.8 Total Campaign Expenditure 1.9 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. Consultants, Services and Others Costs rounded to nearest $100,000. 23 Department of Health and Ageing/Australian National Preventive Health Agency: Measure Up ‘Swap It, Don’t Stop It’ Campaign commencement date: 13 March 2011 Campaign end date: 30 June 2011 Summary: In November 2008, COAG approved the National Partnership Agreement (NPA) on Preventive Health, through which the Commonwealth will provide funds to extend the Measure Up campaign over four years, 2009-10 to 2012-13. Under the NPA, Swap It, Don’t Stop It (Phase 2 of Measure Up) aims to encourage Australians to make and sustain healthy behaviour changes. During the reporting period, $9.9 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender 1,638 1,833 5 J. Walter Thompson (Australia) Pty Ltd 574 710 Existing contract Gfk Blue Moon Research and Planning 126 424 1 Public Relations 54 338 Existing contract Ogilvy Public Relations Australia Pty Ltd NESB Communications 215 224 Existing Contract Cultural Perspectives Pty Ltd, t/a Cultural and Indigenous Research Centre Australia Indigenous Communications 160 160 Existing Contract Gavin Jones Communications Pty Ltd Consultants, Service and Other Costs Advertising Market Research Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs The Social Research Centre Pty Ltd 7 321 3,095 Note: “-“ denotes no expenditure/contract value for this item. Summary $m Consultants, Services and Other Costsa 3.1 Media Placement Costsb,c 9.9 Total Campaign Expenditure 13.0 a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 24 Department of Health and Ageing: National Drugs Campaign Campaign commencement date: 5 December 2010 Campaign end date: 30 June 2011 Summary: The National Drugs Campaign aims to reduce the uptake of ecstasy and other illicit drugs among young Australians by raising awareness of the harms associated with illicit drug use and encouraging and supporting decisions not to use. During the reporting period, $4.3 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender 60 123 Existing Contract BMF Advertising 161 520 Existing Contract The Social Research Centre Pty Ltd 56 102 1 The Social Research Centre Pty Ltd Public Relations 405 421 5 Haystac Public Affairs NESB Communications 59 123 Existing Contract - - - Consultants, Service and Other Costs Advertising Market Research Indigenous Communications BMF Advertising - Printed Materials and Direct Mail Costs 35 Other Miscellaneous Costs 117 Summary $m 893 Consultants, Services and Other Costsa 0.9 Media Placement Costsb,c 4.3 Total Campaign Expenditure 5.2 Subtotal - Consultants, Services and Other Costs Note: “-“ denotes no expenditure/contract value for this item. a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 25 Department of Health and Ageing/Australian National Preventive Health Agency: National Tobacco Campaign Campaign commencement date: 30 January 2011 Campaign end date: 30 June 2011 Summary: Building on the previous stages of the National Tobacco Campaign, the campaign aims to contribute to a reduction in the prevalence of the adult daily smoking rate by promoting quit attempts among smokers and by providing motivation and support to avoid relapse among quitters. During the reporting period, $17.3 million was spent on media placement. Campaign Advertising Expenditure Contract Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender 1,395 1,936 6 Campaign Palace Pty Ltd 74 74 1 BMF Advertising 329 329 5 Gfk Blue Moon Research and Planning 390 627 4 The Social Research Centre Pty Ltd 364 410 Existing contract 248 250 5 Haystac Public Affairs NESB Communications - - - - Indigenous Communications - - - - Consultants, Service and Other Costs Advertising Market Research Public Relations Printed Materials and Direct Mail Costs Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs Note: “-“ denotes no expenditure/contract value for this item. ORC International Pty Ltd, t/a ORC International 48 55 2,903 Summary $m Consultants, Services and Other Costsa 2.9 Media Placement Costsb,c 17.3 Total Campaign Expenditure 20.2 a Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 26 Department of Health and Ageing: Indigenous Anti-Smoking Campaign Campaign commencement date: 29 March 2011 Campaign end date: 30 June 2011 Summary: The campaign complements the mainstream tobacco campaign in maximising opportunities for reinforcement and expansion of campaign communications with Aboriginal and Torres Strait Islander people, aiming to contribute to halving the smoking rate for Indigenous Australians. During the reporting period, $4 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender 518 518 6 Campaign Palace Pty Ltd 140 140 5 GfK Blue Moon Research and Planning 122 407 4 ORIMA Research Pty Ltd 21 25 5 Haystac Public Affairs NESB Communications - - - - Indigenous Communications - - - - Printed Materials and Direct Mail Costs 2 Other Miscellaneous Costs 1 Consultants, Service and Other Costs Advertising Market Research Public Relations Subtotal - Consultants, Services and Other Costs 804 Summary $m Consultants, Services and Other Costsa 0.8 Media Placement Costsb,c 4.0 Total Campaign Expenditure 4.8 a Note: “-“ denotes no expenditure/contract value for this item. Consultants, Services and Others Costs rounded to nearest $100,000. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. 27 Department of Health and Ageing: National Tobacco Campaign – More Targeted Approach Campaign commencement date: 30 January 2011 Campaign end date: 30 June 2011 Summary: The campaign complements the mainstream tobacco campaign in maximising opportunities to engage with high-need and highly disadvantaged groups such as people in low socio-economic areas, people from culturally and linguistically diverse (CALD) communities and pregnant women and their partners. During the reporting period, $4 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender Advertising 123 300 6 Market Research 249 Public Relations 419 448 4 Haystac Public Affairs 1,100 1,330 5 LOUD Pty Ltd Indigenous Communications - - - - Printed Materials and Direct Mail Costs - Consultants, Service and Other Costs NESB Communications Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs 1,891 249 5 Campaign Palace Pty Ltd Woolcott Research Pty Ltd Summary $m Consultants, Services and Other Costsa 1.9 Media Placement Costsb,c 4.0 Total Campaign Expenditure 5.9 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. Consultants, Services and Others Costs rounded to nearest $100,000. 28 Department of Health and Ageing: National Sexually Transmissible Infections Prevention Program: Sexual Health Campaign Campaign commencement date: 22 May 2011 Campaign end date: 30 June 2011 Summary: The National Sexually Transmissible Infections Prevention Program: Sexual Health Campaign aims to raise awareness of sexually transmissible infections (STIs) and encourage safe sexual practices among young people aged 15-29 years to contribute to a reduction in the prevalence of STIs. During the reporting period, $500,000 was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultant/Contractor Consultants ($’000) ($’000) invited to tender 17 17 Existing contract Market Research - - - Public Relations 123 131 NESB Communications - - - Indigenous Communications 9 182 Existing Contract Printed Materials and Direct Mail Costs 61 Other Miscellaneous Costs 211 Summary $m 421 Consultants, Services and Other Costsa 0.4 Media Placement Costsb,c 0.5 Total Campaign Expenditure 0.9 Consultants, Service and Other Costs Advertising Subtotal - Consultants, Services and Other Costs Existing Contract J Walter Thompson Australia Pty Ltd - Horizon Communication Group Pty Ltd I&G Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous Consultants, Services and Others Costs rounded to nearest $100,000. media. 29 Department of Sustainability, Environment, Water, Population and Communities: Water for the Future Campaign commencement date: 12 October 2010 Campaign end date: 11 December 2010 Summary: The Australian Government developed the Water for the Future initiative, which has a range of policies and programs to help the Murray-Darling Basin prepare for a future with less water. To support this initiative, a communication campaign was launched in October 2010, to coincide with the release of the draft Murray-Darling Basin Plan Guide, designed to improve governance of the Basin. The aim of the campaign is to increase awareness and understanding of rights and obligations under current and proposed water reforms, achieve more equitable access to programs and policies, and boost program participation. During the reporting period, $2.2 million was spent on media placement. Campaign Advertising Expenditure Contract Value Number of Consultant/Contractor ($’000) ($’000) invited to tender 1,429 1,406 5 127 374 Existing contract 140 140 3 Colmar Brunton Pty Ltd 144 150 4 Sefton and Associates NESB Communications - - - - Indigenous Communications - - - - Printed Materials and Direct Mail Costs - Other Miscellaneous Costs - Consultants Consultants, Service and Other Costs Advertising AJF Partnership Pty Ltd Woolcott Research Pty Ltd Market Research Public Relations Subtotal - Consultants, Services and Other Costs 1,840 Summary $m Consultants, Services and Other Costsa 1.8 Media Placement Costsb,c 2.2 Total Campaign Expenditure 4.0 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. Consultants, Services and Others Costs rounded to nearest $100,000. 30 The Treasury: Banking Reform Campaign commencement date: 25 June 2011 Campaign end date: 30 June 2011 Summary: The overarching objective of the campaign was to raise community and business awareness of the relevance and benefits of the Government’s package of reforms to support a competitive and sustainable banking system. The first phase of the campaign is aimed at promoting the ban on mortgage exist fees applying to new loans from 1 July 2011, and raising awareness of the range of competitive deals on offer, encouraging consumers to shop around and to ensure the community is aware of the changes and reforms to the banking industry. During the reporting period, $1 million was spent on media placement. Campaign Advertising Expenditure Contract Value Number of Consultant/Contractor Consultants invited ($’000) ($’000) to tender 769 2,076 5 Vinten Browning 306 336 5 Hall & Partners | Open Mind 24 273 4 Public Relations - - - NESB Communications - 226 4 Indigenous Communications - - - Printed Materials and Direct Mail Costs - Consultants, Service and Other Costs Advertising Market Research Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs 52 1,151 GfK Blue Moon Research and Planning Singleton, Ogilvy & Mather Pty Ltd, t/a Ethnic Communications (ETCOM)(including services for Indigenous Communications) See above Summary $m Consultants, Services and Other Costsa 1.2 Media Placement Costsb,c 1.0 Total Campaign Expenditure 2.2 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. Consultants, Services and Others Costs rounded to nearest $100,000. 31 The Treasury: Education Tax Refund Campaign commencement date: 9 January 2011 Campaign end date: 30 June 2011 Summary: The Education Tax Refund (ETR) program aims to provide financial support to low income families to help meet the cost of primary and secondary school education. The objective of the campaign is to raise awareness and understanding of the ETR among eligible recipients and to alert recipients of the inclusion of school uniforms as part of the ETR from 1 July 2011. During the reporting period, $3.6 million was spent on media placement. Contract Campaign Advertising Expenditure Value Number of Consultants ($’000) ($’000) invited to tender Advertising 897 906 4 Market Research 431 600 6 Public Relations - - - 78 116 4 Indigenous Communications - - - Printed Materials and Direct Mail Costs - Consultants, Service and Other Costs NESB Communications Other Miscellaneous Costs Subtotal - Consultants, Services and Other Costs 37 1,443 Consultant/Contractor Vinten Browning GfK Blue Moon Research and Planning Cultural Partners Australia (NSW) Pty Ltd (including services for Indigenous Communications) See above Summary $m Consultants, Services and Other Costsa 1.4 Media Placement Costsb,c 3.6 Total Campaign Expenditure 5.0 Note: a “-“ denotes no expenditure/contract value for this item. b Media Placement Costs from Table 1. c This figure includes media placement in NESB media and Indigenous media. Consultants, Services and Others Costs rounded to nearest $100,000. 32 Chapter 3: Historical Series of Australian Government Advertising Expenditure This chapter provides an historical series of government campaign advertising expenditure on a biannual basis and by calendar and financial years. Table 2 contains data for FMA Act agencies’ campaign advertising expenditure for the period January 2004 to June 2011 on half year, calendar year and financial year bases. This information is only available from January 2004 as different information was recorded prior to that time. Table 2: Australian Government Campaign Advertising Expenditures – Historical Series Period Biannual ($ million) Calendar Year ($ million) 2010–11 Jan-Jun 2011 Financial Year ($ million) 116.9 80.3 2010 Jul–Dec 2010 112.8 36.6 2009-10 Jan-Jun 2010 114.7 76.2 2009 Jul-Dec 2009 115.3 38.5 2008-09 Jan-Jun 2009 130.1 76.9 2008 Jul-Dec 2008 86.6 53.2 2007-08 Jan-Jun 2008 185.3 33.4 2007 Jul-Dec 2007 254.0 151.9 2006-07 Jan-Jun 2007 170.1 102.1 2006 Jul-Dec 2006 116.5 68.0 2005-06 120.5 33 Jan-Jun 2006 48.5 2005 116.5 Jul-Dec 2005 72.0 2004-05 70.6 Jan-Jun 2005 44.5 2004 78.8* Jul-Dec 2004 26.1 Jan-Jun 2004 52.7 *Note: Figures are rounded to one decimal place. Discrepancies in tables 2 and 3 are due to rounding. Calendar Year expenditure for 2004 differs between Tables 2 and 3. Table 2 relates to only expenditure by FMA agencies, while Table 3 relates to expenditures by FMA agencies plus expenditures by both Commonwealth Authorities and Companies Act 1997 bodies and Territory Governments. Source: Central Advertising System. Table 3 contains aggregate expenditure data placed through the CAS between 1994 and 2004. Information on campaign advertising expenditure prior to 2004 available through the CAS is only at an aggregated level, encompassing expenditure by FMA Act agencies, CAC Act bodies and Territory Governments. The data is available on calendar and financial year bases. Table 3: Central Advertising System Campaign Expenditure – Historical Series Calendar Year $ million Financial Year $ million 2004 94.4* 2003-04 97.8 2003 63.9 2002-03 51.8 2002 60.4 2001-02 83.9 2001 117.3 2000-01 133.2 2000 177.6 1999-00 186.8 1999 91.4 1998-99 54.0 1998 57.6 1997-98 55.1 1997 50.3 1996-97 29.4 1996 36.1 1995-96 47.6 1995 54.9 1994-95 43.1 *Note: Calendar Year expenditure for 2004 differs between Tables 2 and 3. Table 2 relates to only expenditure by FMA Act agencies, while Table 3 relates to expenditure by FMA Act agencies plus expenditure by both CAC Act bodies and Territory Governments. Source: Central Advertising System. 34 Appendix A: Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (March 2010) (as revised in March 2011 to reflect changes in Ministerial responsibilities) Introduction 1. This document in its entirety forms the Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (Guidelines). 2. These Guidelines set out the principles applying to information and advertising campaigns undertaken in Australia. 3. Agencies subject to the Financial Management and Accountability Act 1997 (FMA Act) must comply with these Guidelines. 4. Agencies conducting information and advertising campaigns must comply with all relevant policies and processes issued and amended from time to time by the Special Minister of State or the Minister for Finance and Deregulation or the agency responsible for such policies, currently the Department of Finance and Deregulation (Finance). 5. The Special Minister of State can exempt a campaign from compliance with these Guidelines on the basis of a national emergency, extreme urgency or other compelling reason. Where an exemption is approved, the Independent Communications Committee will be informed of the exemption, and the decision will be formally recorded and reported to the Parliament. 6. The Independent Communications Committee considers campaigns and provides advice to Chief Executives on all advertising campaigns valued at more than $250,000 or where requested to do so by the Chief Executive. Underlying Principles 7. In general terms, a campaign is a planned series of communication activities that share common objectives, target the same audience and have specific timelines and a dedicated budget. An advertising campaign includes paid media placement and an information campaign does not. 8. The underlying principles governing the use of public funds for all government information and advertising campaigns are that: a. members of the public have equal rights to access comprehensive information about government policies, programs and services which affect their entitlements, rights and obligations; b. governments may legitimately use public funds to explain government policies, programs or services, to inform members of the public of their obligations, rights and entitlements, to encourage informed consideration of issues or to change behaviour; and c. government campaigns must not be conducted for party political purposes. Definition of Advertising Campaigns 9. For the purposes of these Guidelines, an advertising campaign involves paid media placement and is designed to inform, educate, motivate or change behaviour. Large-scale recruitment advertising not related to specific job vacancies and with a degree of creative content may be considered an advertising campaign. Agencies should seek advice from Finance if they are unsure whether an activity is an advertising campaign. 10. Simple, informative advertising that generally appears only once or twice, contains factual statements and typically has 35 a low creative content is not an advertising campaign. This category of advertising is non-campaign advertising and includes, but is not limited to: recruitment for specific job vacancies; auction and tender notices; invitations to make submissions or apply for grants; notification of date and/or location specific information (for example, notification of a public meeting at a particular time and place); and other public notices. Campaign Review and Certification 11. The requirements for review and certification of campaigns are determined by the value of the campaign and whether advertising will be undertaken. The value of a campaign is the budget for all campaign elements across all financial years and includes: market or social research consultants, public relations consultants, advertising agencies and/or other specialist consultants commissioned in the development of advertising material; production and placement of advertising in print, radio, digital, cinema, television or out-of-home media; and production and dissemination of other campaign materials. 12. The value of a campaign does not include departmental staff and associated costs. 13. For campaigns below $250,000, the Chief Executive has the discretion to seek consideration of campaigns by the Independent Communications Committee. 14. For advertising campaigns of $250,000 or more: The Independent Communications Committee will consider the proposed campaign and provide a report to the Chief Executive on compliance with Principles 1, 2, 3 and 4 of the Guidelines. Agencies will be responsible for providing a report to their Chief Executive on campaign compliance with Principle 5 of the Guidelines. Following consideration of the reports on campaign compliance, the Chief Executive will certify that the campaign complies with the Guidelines and relevant government policies. The Chief Executive will give the certification to the relevant Minister who may launch the campaign or approve its launch. The Chief Executive’s certification will be published on the relevant department’s web site when the campaign is launched. The conclusions of the Independent Communications Committee will be published on Finance’s web site after the campaign is launched. 15. Information campaigns of $250,000 or more are not subject to review by the Independent Communications Committee or certification by the Chief Executive but must comply with these Guidelines and other relevant policies and processes as outlined in clause 4. 16. The Government will provide reports to the Parliament that detail expenditure on all advertising campaigns with expenditure in excess of $250,000 commissioned by FMA Act agencies. 17. Chief Executives will ensure that: research reports for advertising campaigns with expenditure of $250,000 or more are published on their agency’s web site following the launch of a campaign where it is appropriate to do so; and details of advertising campaigns undertaken will be published in agency annual reports. Information and Advertising Campaign Principles The following five principles set out the context in which Australian Government campaigns should be conducted. They relate to when campaigns can be conducted, how campaign materials should be presented, and the legal and procurement responsibilities that need to be considered. 36 Principle 1: Campaigns should be relevant to government responsibilities 18. The subject matter of campaigns should be directly related to the Government’s responsibilities. As such, only policies or programs underpinned by: legislative authority; or appropriation of the Parliament; or a Cabinet Decision which is intended to be implemented during the current Parliament should be the subject of a campaign. 19. Examples of suitable uses for government campaigns include to: inform the public of new, existing or proposed government policies, or policy revisions; provide information on government programs or services or revisions to programs or services to which the public are entitled; inform consideration of issues; disseminate scientific, medical or health and safety information; or provide information on the performance of government to facilitate accountability to the public. Principle 2: Campaign materials should be presented in an objective, fair and accessible manner and be designed to meet the objectives of the campaign 20. Campaign materials should enable the recipients of the information to distinguish between facts, comment, opinion and analysis. 21. Where information is presented as a fact, it should be accurate and verifiable. When making a factual comparison, the material should not attempt to mislead the recipient about the situation with which the comparison is made and it should state explicitly the basis for the comparison. 22. Pre-existing policies, products, services and activities should not be presented as new. 23. Special attention should be paid to communicating with any disadvantaged individuals or groups identified as being within the target audience. Particular attention should be paid to the communication needs of young people, the rural community and those for whom English is not a convenient language in which to receive information. 24. Imagery used in campaign materials should reflect the diverse range of Australians. There should be recognition of the full participation of women, Indigenous and culturally and linguistically diverse communities by realistically portraying their interests, lifestyles and contributions to Australian society. 25. Campaign materials should be tested with target audiences to indicate they are engaging and perform well against the objectives of the campaign. Principle 3: Campaign materials should be objective and not directed at promoting party political interests 26. Campaign materials must be presented in objective language and be free of political argument. 27. Campaign materials must not try to foster a positive impression of a particular political party or promote party political interests. 28. Campaign materials must not: a. mention the party in Government by name; 37 b. directly attack or scorn the views, policies or actions of others such as the policies and opinions of opposition parties or groups; c. include party political slogans or images; d. be designed to influence public support for a political party, a candidate for election, a Minister or a Member of Parliament; or e. refer or link to the web sites of politicians or political parties. Principle 4: Campaigns should be justified and undertaken in an efficient, effective and relevant manner 29. Campaigns should only be instigated where a need is demonstrated, target recipients are clearly identified and the campaign is informed by appropriate research or evidence. 30. Campaign information should clearly and directly affect the interests of recipients. 31. The medium and volume of the advertising activities should be cost effective and justifiable within the budget allocated to the campaign. 32. Distribution of unsolicited material should be carefully controlled. 33. Campaigns should be evaluated to determine effectiveness. Principle 5: Campaigns must comply with legal requirements and procurement policies and procedures 34. The manner of presentation and the delivery of campaigns must comply with all relevant laws including: a. laws with respect to broadcasting and media; b. privacy laws; c. intellectual property laws; d. electoral laws; e. trade practices and consumer protection laws; and f. workplace relations laws. 35. Procurement policies and procedures for the tendering and commissioning of services and the employment of consultants should be followed and there should be a clear audit trail regarding decision making. 38 Appendix B: Review reports issued by the ICC for campaigns that ran during the period 1 July 2010 - 30 June 2011 Attorney-General’s Department National Security Public Information Campaign Australian Organ and Tissue Authority DonateLife Department of Broadband, Communications and the Digital Economy Digital Switchover Department of Defence Defence Force Recruiting Cadet Reserve and Employer Support Department of Education Employment and Workplace Relations Child Care Assistance Department of Families, Housing Community Services and Indigenous Paid Parental Leave Campaign Promoting Respectful Relationships (The Line) Department of Health and Ageing/Australian National Preventive Health Agency National Drugs Campaign National Tobacco Campaign Measure Up/Swap It, Don’t Stop It Indigenous Anti-Smoking Campaign National Tobacco Campaign – More Targeted Approach Sexual Health Campaign Department of Sustainability, Environment, Water, Population and Communities Water for the Future The Treasury Education Tax Refund Banking Reforms A full list of the ICC’s reports is available at www.finance.gov.au/advertising 39 Appendix C: Overview of the Campaign Activity Approval and Review Process for Departments and Agencies 40