Portland State University Topic Team Toolkit Introduction to Topic Team Toolkit As Portland State University undertakes the Portland State 2020 strategic planning effort, it is crucial that that all of the people who have a stake in the operations of the university—students, faculty, staff, administration, alumni, and people throughout the region—participate fully in creating the university’s vision for the future. Among the most important venues for that participation are the small groups we’re calling Topic Teams. Topic Teams have a great responsibility for, and will have a great impact on, Portland State University’s strategic direction through 2020. Each Team will tackle a specific issue facing PSU that the Strategic Planning Development Team (SPDT) has identified as a key topic to focus on in the final plan. Over the next few months, the Teams will work to research their assigned topic, discuss possible actions the university might create to address it, and recommend those actions they feel the university should undertake to make progress. In order to meet the University’s timeline in completing this strategic plan, the SPDT asks that the Topic Teams complete their recommendations by May 1, 2015. Instructions Forming the Topic Teams To begin to form the teams, volunteers will be taken first from among the ranks of the SPDT. The Project Support Team will then augment the teams by looking to lists of others who have expressed interest in participating, and those who were nominated for SPDT membership but were not ultimately placed on the team. The Project Support Team will then review this augmented team list with the SPDT representatives on the Topic Team to ensure that an appropriate diversity of voices/expertise is included. Once the Topic Team membership lists are finalized, each team will have a kickoff meeting with a representative of the Project Support Team, who will assist them in getting started, and in electing their co-leads. Team Leadership, Size & Makeup Each Team will be co-led by two Team Leaders from the PSU community who represent different populations within the university—one faculty member and one student, for example. One Team Leader must be a member of the SPDT in order to ensure connectivity between the groups. The Teams work best with 6-10 people from an array of backgrounds and affiliations so that multiple perspectives are present in any discussion. Each team should include at least one student. Organizing the Topic Team Meetings It will be important to keep the Team organized, and organizing its meetings will be very helpful in bringing this about. We suggest creating and maintaining a standard agenda throughout the Team’s meetings. (We’ve included a sample later in this toolkit.) We also suggest distributing the agenda in advance, and bringing physical copies to the meeting as well; making sure the meetings begin and end on time, so that every Team member feels their time is valuable; and distributing notes to the Team as soon as possible after each meeting. Suggested meeting schedule Because its work is so important to the future of the University, each Team must investigate their topic thoroughly and allow a reasonable amount of time for discussion and drafting of their recommendations. The SPDT suggests that Topic Teams meet approximately biweekly as a group Topic Team Toolkit 2 throughout the process and until they deliver their recommendation to the SPDT. In most cases, it is anticipated that each team will need 5-6 meetings to complete their work. Defining successful outcomes A successful outcome for each Topic Team will be a completed recommendations document that includes an overview of the current situation, recommendations for relevant measurable objectives for the University, and several recommended initiatives that the University should undertake in order to accomplish those objectives. More detailed descriptions of each of these elements can be found in the “Definition of Terms” found on page 6 of this document. These recommendations will be presented to the SPDT by the Topic Teams, and will be taken into consideration for inclusion in the final Strategic Plan. Mid-point check in In order to make sure that each of the Topic Teams is making appropriate progress toward creating a list of actionable recommendations that the university can take, the SPDT will schedule a check-in conversation with the Team Leaders midway through the planning process. This will help maintain focus within the Teams, answer any questions or issues within the Teams, and ensure each Team’s work remains aligned with the work of the other Topic Teams and the larger strategic planning process. Minority reports The Topic Teams, like the SPDT, will make decisions based on General Consensus. Each Team will use consensus to arrive at its recommendations to the SPDT. However, this leaves the possibility that some Team members do not agree with the Team’s final decision. In this instance, the dissenting Team members may add a minority report, or a statement of their disagreement, to the Team’s recommendations. These reports will become part of the final plan documentation, ensuring that all points of view are captured in the strategic planning process. Please limit Minority Reports to two written pages. Resources Charge from the Board of Trustees The President received a charge from the Board of Trustees to initiate this strategic planning process. Some portions of this charge are particularly salient to some or all of the topic teams: “The plan should also reflect and contribute to achievement of statewide goals and priorities. The plan should be based on reasonable assumptions regarding resources and assume that internal funding decisions will continue to be made in the context of the Performance Based Budgeting model.” “The strategic plan should provide direction for the pursuit of this vision during the next five to ten years, with a particular focus on the following: How will PSU know we have become a ‘leading public urban university’? To which institutions should we compare ourselves? How do we define and measure ‘leading’? What is the time frame in which we seek to achieve the goal? Topic Team Toolkit 3 What specifically do we mean by ‘excellence in student learning, innovative research, and community engagement’? Are these equally important? What are the key metrics? How much of our effort and resources do we focus on these three characteristics compared to everything else? In particular, what trade-offs, if any, are needed between the focus on `excellence' and that of providing broad access and opportunity? How do the changes in higher education (reduced public funding, rising tuition and concern about student debt, skepticism about the value of higher education, demographic changes, rise of online learning, changes in the composition of faculty and staff, increased pressures around salaries and benefits, diversification of providers, responsibility for 40-4020 and the completion agenda, etc.) influence how we pursue our goals?” “What key changes and initiatives does PSU want to undertake in regard to our educational offerings, methods of delivery, programs, business and employment practices, staffing, support structures, funding sources and processes, etc. in order to succeed?” Documentation Should a Topic Team require any additional documentation to support their deliberations, the Project Support Team will be available to gather salient materials. To request documentation, please contact Project Manager Kari St. Peters at skari@pdx.edu. People There may be a time when the Topic Teams need further clarity on any number of things—their particular topic, what latitude they have, how their final deliverable should be put together, and so on. They may also request assistance in facilitating through a complex discussion. They are encouraged to contact the SPDT’s project support team for any such needs. A Team Leader can ask for assistance by emailing Kari St. Peters at skari@pdx.edu. How to Use a Town Hall Throughout the strategic planning process, members of the University community will be invited to take part in Town Halls. Most of these Town Halls will be used to support the work of the Topic Teams. Once a Topic Team has locked in on the specific problem they want to wrestle with, a Town Hall will be a way for them to get input from the broader University community, or to bring in experts for a panel discussion. These meetings could take many formats, but the use of Town Halls to make the work of the Topic Teams engaging and transparent is encouraged. The Project Support Team will reach out to Team Leads to schedule Town Halls for the teams. Topic Team Toolkit 4 FAQ What is a Topic Team? A Topic Team is a small, focused group of individuals who explore a specific topic of relevance to PSU’s strategic planning process and make recommendations about how to address it. Who makes up a Topic Team? A cross-section of the PSU community, including faculty, students, staff, administration, and trustees, including members of the SPDT. Topic Teams are meant to be representative of the wide range of positions, personalities, and background of the University community. What does a Topic Team do? Each Team is charged with investigating the topic they’ve agreed to study and making recommendations for what actions the University should take to address it over the next five years. What is my role on the Topic Team? By agreeing to participate on a Topic Teams, you agree to contribute to the work of the group in such a manner that you help the group create recommended actions consistent with the vision of the PSU Strategic Plan. Your role is to: Work with the Topic Team Leaders to keep meetings on time and on topic so that the best use is made of people’s limited time. Seek to involve others from the PSU community in the work of the group, even if they are not members, so that the work is informed by a variety of viewpoints. Strive for fact-based decision-making when possible, in order to reduce the impact of bias and personal impression on the group’s decisions. Participate and contribute in a manner that builds mutual trust and respect, and which brings out the best work of the group. Participate in a manner that is both respectful of PSU’s past and focused on its future. Who is a Topic Team leader? What does he or she do? Leaders are a pair of individuals who are responsible for leading the Topic Team in a way that is consistent with the vision of the PSU Strategic Plan. At least one Team Leader will be from the Strategic Plan Development Team. Leaders will: Lead the Topic Team to create action recommendations for consideration by the SPDT so that our vision can be achieved. Conduct meetings in a manner that promotes dialogue among participants so that different points of view are respectfully considered and recommendations represent the best thinking of the group. Be responsible for creating a working environment that promotes mutual trust and respect, and is respectful of the time Team members commit, so that all participants believe their contributions are valued and valuable. Topic Team Toolkit 5 Work with other members of the group to seek out and include other groups in the discussions so that the entire Team benefits from the rich diversity of the PSU community. Challenge their group to make decisions and recommendations that are fact-based so that the impact of perception, bias, and “turf” is reduced. Communicate with other Topic Teams, the SPDT, and other interested university constituencies so that all of the Teams can benefit from, use, and avoid overlap with the work of others. Communicate at agreed-upon intervals, using standard methods, to maintain order so that the Team can meet its ambitious timeline. Make available to the Team any shared materials from other Topic Teams, and see to it that requests for feedback from other Teams are completed on time so that information bottlenecks do not occur. Coordinate the resources necessary to achieve the Topic Team’s purpose. Arrange for regular note-taking to capture the Team’s discussions, ideas, and recommendations. Topic Team Toolkit 6 Portland State University Topic Team Strategic Template Topic Team Toolkit 7 Definition of terms used in this template: Situational Analysis How well is PSU operating in the current environment? This section of the template provides an opportunity to evaluate the current landscape for the topic. The team should explore current strengths, weaknesses, opportunities, and threats, and capture a summary of these elements in the appropriate quadrants. Initial Questions What trends in higher education are having the most significant impact on this topic? In this section, the Team should consider whether there are any “meta trends” that need to be considered in the context of this topic. Are universities across the nation experiencing a similar situation to PSU? If so, those trends should be described here and include a connection to the PSU context. What are the most important considerations regarding this topic? Is there any additional context that the Team feels is important to introduce this topic and the recommended strategic direction? Please provide an overview of a few (no more than 5!) of those considerations here. Strategic Direction: What major action must be accomplished over the planning horizon? After the Situational Analysis is complete and the Initial Questions have been considered, the Team will use the output of those discussions to decide upon the Strategic Direction(s) that the plan must address with regard to their topic. Strategic Directions are those major actions that the Team recommends must be accomplished during the five years this plan will be in place. Objectives: How will we measure success? The Team should consider how to measure progress for the particular Strategic Direction they choose. In other words, what is the end state we want to create by addressing our Strategic Direction? Objectives should be specific and measurable and afford the opportunity to assess, on a regular basis, how the University is performing against a particular metric. If metrics are used, they should be metrics that already exist and are easily available to track. Initiatives: What collective actions do we need to take, that are transformative in nature? An Initiative is an effort that is required to support the achievement of the objectives that the Team has identified. Initiatives should not be a standard part of operating the University – they should be strategic and transformational in nature and provide for progress towards the strategic direction as defined by the Team. Please provide a one sentence or bullet point description of each initiative. What are the resource implications? Initiatives may need funding, time and other resources (e.g. building space, community support) to ensure their success. The Topic Team should outline, at a high level, what resources will be Topic Team Toolkit 8 required. Please see “tradeoffs” section below if these resources will be reallocated from another area or current priority. What are the interdependencies? Are there other topics or areas that are dependent on this topic’s success? What does this topic need to have happen in other areas to meet the defined objectives? These types of interdependencies should be highlighted in this section. Please keep the interdependencies to those that are most critical – in the end, all topics are dependent on each other in some way. What are the trade-offs? What should we stop doing? For each initiative, there will be trade-offs. In order to focus our resources and attention on this initiative, we will need to give up on other efforts at the University. These trade-offs should be within the purview of the topic; in other words, the tradeoffs cannot be at the expense of other topics. In this section, outline what the trade-offs could and should be, so that the objectives of this topic can be achieved. How does the equity lens apply for this initiative? Each of the Topic Teams will also be asked to answer these Equity Lens questions. These questions will be asked twice: first considering race/ethnicity, then a second time for all other groups, including gender identity, LGBTQ, and people with disabilities. The answers to these questions will be reviewed by each of the respective Equity Lens advisory groups, and suggestions for improvement or mitigation will be returned. People Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? What are the major risks to implementing these initiatives, and what mitigating factors have been identified? This is likely self-explanatory. Please keep the risks at a high level, between 3-5 is fine. Topic Team Toolkit 9 Situational Analysis How well is PSU operating in the current environment? Internal Strengths External Opportunities Internal Weaknesses External Threats Initial Questions What trends in higher education are having the most significant impact on this topic? What are the most important considerations regarding this topic? Strategic Direction What major action must be accomplished over the planning horizon? Objectives How will we measure success? What end state do we want to achieve or move toward? Topic Team Toolkit 10 Initiatives (see following pages) What collective actions do we need to take that are transformative in nature? Topic Team Toolkit 11 Initiative #1 Description: <please describe this initiative in one sentence or bullet point> What are the resource implications? What are the interdependencies with other topic teams? What are the trade-offs? What should we stop doing? How does the equity lens apply for this initiative? Race/Ethnicity People › › Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? Gender Identity/LGBTQ/People with Disabilities People › › Topic Team Toolkit Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? 12 Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? What are the major risks to implementing these initiatives, and what mitigating factors have been identified? Topic Team Toolkit 13 Initiative #2 Description: <please describe this initiative in one sentence or bullet point> What are the resource implications? What are the interdependencies with other topic teams? What are the trade-offs? What should we stop doing? How does the equity lens apply for this initiative? Race/Ethnicity People › › Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? Gender Identity/LGBTQ/People with Disabilities People › › Topic Team Toolkit Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? 14 Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? What are the major risks to implementing these initiatives, and what mitigating factors have been identified? Topic Team Toolkit 15 Initiative #3 Description: <please describe this initiative in one sentence or bullet point> What are the resource implications? What are the interdependencies with other topic teams? What are the trade-offs? What should we stop doing? How does the equity lens apply for this initiative? How does the equity lens apply for this initiative? Race/Ethnicity People › › Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? Gender Identity/LGBTQ/People with Disabilities People › Topic Team Toolkit Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? 16 › How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? What are the major risks to implementing these initiatives, and what mitigating factors have been identified? Topic Team Toolkit 17 Initiative #4 Description: <please describe this initiative in one sentence or bullet point> What are the resource implications? What are the interdependencies with other topic teams? What are the trade-offs? What should we stop doing? How does the equity lens apply for this initiative? How does the equity lens apply for this initiative? Race/Ethnicity People › › Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? Gender Identity/LGBTQ/People with Disabilities People › Topic Team Toolkit Who is affected—positively, negatively, or not at all—by the elements of this part of the strategic plan and what are the specific advantages and/or barriers to each group? 18 › How have we considered environmental justice in this initiative—that is, will the implementation of this initiative support the rights of all people to live in a healthy environment? Process › Does this initiative foster the development of processes that address barriers to inclusion and contribute to the development of community capacity? Power › › How will this initiative support the empowerment of people from historically marginalized communities? What are the specific ways that this initiative is expected to reduce disparities and advance social justice? What are the major risks to implementing these initiatives, and what mitigating factors have been identified? Topic Team Toolkit 19