CS 891 Economics of Information Chapter 3: Versioning Information 1 Feb 2006 Presented by: Karthik L. (kleelavi@cs.odu.edu) Anushri Kumar (akuma@cs.odu.edu) Chapter Summary The authors illustrate how versioning information can help us create more value for our product: Company’s offers versions of informational products tailored to the needs of different customers. This strategy is called Versioning. Versioning basically involves adjusting the characteristics of information products to emphasize differences in what customer’s value. This way the company earns more revenue as well as offers more value to their consumers. The product can be versioned along a variety of dimensions such as delay, user interfaces, image resolution, and speed of operation, format, capability, features, comprehensiveness, annoyance and support. How many versions? If the market segments naturally, design your product line to match. While if you don’t know how many segments are there, three versions is a good choice (just like Goldilocks). Due to the principle of “extreme aversion” most money is made off the middle version. Making Self-Selection Work o May need to cut price of high end o May need to cut quality at low end Online and Offline Versions Understand whether the online version stimulates sales or steals them from the offline version. Pitfalls of Versioning o We should have the ability to make distinct versions in such a way that we discourage the high-willingness-to-pay consumers from going for the lower-end versions o Make sure users cant easily turn the low-end version into high-end version Bundling is a special form of versioning in which two or more distinct products are offered as a single package. It is of use only if it reduces variation in willingness to pay. Customized Bundles lets the consumers build their own bundles. Promotional Pricing is in the form of Sales, coupons, rebates .It is useful if it helps you to segment the market. Discussion Questions What is the right way to find out how the market divides? How do you make sure that making too many versions will not confuse the customers? Do you prefer to buy products in bundles? In view of customizable bundles, where is the future of albums in the light of iTunes providing single for a dollar – your comments Versioning in the automotive industry which has led to the demise of a few companies – your comments