Human Services Certificate III in Aged Care (CHC30212)

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Human Services
Certificate III in Aged Care
(CHC30212)
Effective from
2013
Date published
January 2013
Date updated
February 2014
Training Package
CHC08 version 4.2
Original published version updated:
February 2014 – Training Package reference updated to CHC08v4.2 (no changes to document content)
November 2012 – updated to CHC08 version 4
December 2011 – updated to CHC08v3
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Units of competency from the CHC08 Community Services Training Package in this syllabus are © Commonwealth of
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Published by
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Australia
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2010502
20120034
20121566
20140052
Human Services Curriculum Framework – Certificate III in Aged Care
Contents
Introduction to the Human Services Curriculum Framework
The Human Services Curriculum Framework and Certificate III in Aged Care
Status of units of competency for the Human Services HSC courses and Certificate III
in Aged Care
Minimum requirements for Certificate III in Aged Care (CHC30212)
Human Services – Certificate III in Aged Care (CHC30212)
The Human Services Curriculum Framework includes the following documentation:
 the syllabus
 associated documents
 support materials.
All of the Framework documentation is available on the Board’s website at
www.boardofstudies.nsw.edu.au/syllabus_hsc/human-services.html.
This document, Human Services – Certificate III in Aged Care (CHC30212), should be read
in conjunction with the Human Services Curriculum Framework Stage 6 Syllabus.
Introduction to the Human Services Curriculum Framework
The Human Services Curriculum Framework is based on the national Community Services
Training Package (CHC08) and Health Training Package (HLT07) and includes pathways to:
 Certificate III in Aged Care (CHC30212)
 Certificate III in Allied Health Assistance (HLT32412)
 Certificate III in Health Services Assistance (HLT32512).
The Framework defines how units of competency are arranged in HSC VET courses to gain
HSC credit units.
HSC VET courses can only be delivered by a Registered Training Organisation (RTO).
The Human Services Curriculum Framework contains the following courses (detailed in
Section 2 of the Syllabus):
 Human Services (360 indicative hours)
 Human Services (240 indicative hours)
 Aged Care Specialisation Study (60 indicative hours).
HSC VET courses are dually accredited. Students can gain credit towards:
 the NSW HSC
 an AQF VET qualification, for example Certificate III in Aged Care.
3
Human Services Curriculum Framework – Certificate III in Aged Care
As a result of the dual accreditation, HSC VET courses are governed by two sets of rules:
 HSC unit credit requirements determined by:
− HSC course requirements (detailed in Section 2 of the Syllabus)
− the requirements for satisfactory course completion – outlined in the Board of Studies
Assessment Certification Examination (ACE) website
 AQF VET qualification requirements specified in:
− the qualification packaging rules for Certificate III in Aged Care – defined in the
Community Services Training Package (detailed on pp 10–15 of this document)
− RTO policies.
It is important to note that the rules and structure of HSC VET courses are not identical
to the qualification packaging rules.
The Human Services Curriculum Framework and Certificate III in Aged Care
To achieve Certificate III in Aged Care as a part of the HSC students will generally complete
the following HSC VET courses from the Human Services Curriculum Framework:
 Human Services (360 indicative hours) – 6 HSC credit units
 Aged Care Specialisation Study (60 indicative hours) – 1 HSC credit unit.
To be eligible for the award of the HSC students must satisfactorily complete a pattern of
study that includes 22 HSC credit units (refer to the Assessment Certification Examination
(ACE) website for further detail).
Students undertaking Certificate III in Aged Care through the Human Services (360 indicative
hours) course plus the Aged Care Specialisation Study (60 indicative hours) will be eligible
for 7 HSC credit units towards the 22 HSC credit units required for the award of their HSC.
Human Services course requirements
Refer to pp 7–9 of this document (and Section 2 of the Syllabus).
Mandatory units of competency are those that all students must attempt in their study of the
HSC VET course.
Core units of competency are those required by the Community Services and/or Health
Training Packages for a student to be eligible for an AQF VET qualification.
For the Human Services (360 indicative hours) course students must undertake:
 7 mandatory units of competency for the HSC totalling 200 HSC indicative hours
(these are made up of 4 core and 3 elective units of competency for Certificate III in Aged
Care)
 plus 160 HSC indicative hours worth of units of competency from the HSC elective pool.
For the Aged Care Specialisation Study (60 indicative hours) students must undertake:
 60 HSC indicative hours worth of units of competency from the HSC elective pool.
For students to be able to achieve Certificate III in Aged Care, the units of competency
selected from the HSC elective pool need to include the remaining 6 core units of competency
and 1 elective unit of competency for this qualification.
4
Human Services Curriculum Framework – Certificate III in Aged Care
Work placement
Work placement is a mandatory HSC VET course requirement with minimum hours assigned
to each course according to the qualification being undertaken. Non-completion of work
placement means the student has not met the HSC VET course requirements and cannot count
the HSC credit units for the course towards the award of their HSC. They would still be
credentialled for the AQF VET qualification outcome.
The minimum work placement requirement for Certificate III in Aged Care is 105 hours.
Students should be at least 16 years old to undertake the work placement for this Framework
as they will be in a work environment with vulnerable people and duty of care requires a
substantial level of maturity. Any variation of this requirement must be with the explicit
approval of the school or college, RTO and host employer.
Work placement is to be undertaken in an appropriate community services/health work
environment. It is permissible for up to 35 hours of work placement to be undertaken in a
simulated work environment.
Refer to Section 4 of the Syllabus and the Work Placement in Human Services document for
further information, including industry-specific information regarding work placement in
community services/health industries and guidelines for work placement in a simulated
environment.
HSC Content
The HSC Content for this Industry Curriculum Framework is organised into focus areas. Each
focus area prescribes the scope of learning for the HSC. This is drawn from the common
aspects of the associated units of competency (outlined in Table 1 below).
The Human Services Curriculum Framework focus areas are:
 Health and wellbeing
 Industry context
 Safety
 Work.
These must be addressed by all students undertaking courses from the Human Services
Curriculum Framework.
The HSC Content is detailed in Section 3 of the Syllabus.
The HSC examination in Human Services is based on the HSC Content and employability
skills for the Certificate III qualifications in this Framework (refer to Section 5 of the
Syllabus).
5
Human Services Curriculum Framework – Certificate III in Aged Care
Table 1 Focus areas and associated units of competency
Associated units of competency
Focus area
Unit code
Unit title
Health and wellbeing
CHCICS303A
HLTAP301B
Support individual health and emotional well being
Recognise healthy body systems in a health care context
Industry context
CHCCS411C
or
HLTHIR301C
Work effectively in the community sector
HLTFA311A
HLTIN301C
and
CHCWHS312A
or
HLTWHS200A
Apply first aid
Comply with infection control policies and procedures
HLTHIR403C
and
CHCCS411C
or
HLTHIR301C
Work effectively with culturally diverse clients and co-workers
Safety
Work
Communicate and work effectively in health
Follow WHS safety procedures for direct care work
Participate in WHS processes
Work effectively in the community sector
Communicate and work effectively in health
HSC examination
The HSC examination in Human Services is optional. Students who have completed the
Human Services (360 indicative hours) course are eligible to sit for the HSC examination.
Students who choose to sit the examination can have the marks from their exam contribute to
their Australian Tertiary Admission Rank (ATAR).
The HSC examination in Human Services is based on the HSC Content (refer to Section 3 of
the Syllabus) and employability skills for Certificate III in Aged Care (refer to pp 14–15 of
this document and the Employability Skills in Human Services document).
The HSC examination is a written exam independent of the competency-based
assessment undertaken during the course and has no impact on student eligibility for the
Certificate III in Aged Care.
HSC examination specifications
The HSC examination specifications contained in the Assessment and Reporting in Human
Services Stage 6 document describe the format of the external HSC examination.
6
Human Services Curriculum Framework – Certificate III in Aged Care
Status of units of competency for the Human Services HSC courses and Certificate III in Aged Care
To achieve Certificate III in Aged Care (CHC30212) the Community Services Training Package requires students to achieve 14 units of competency including:
 10 core units of competency
 4 elective units of competency.
To achieve Certificate III in Aged Care as a part of the HSC students will generally do the following HSC VET courses:
 Human Services (360 indicative hours)
 Aged Care Specialisation Study (60 indicative hours).
For the HSC students must undertake the following 7 mandatory units of competency (4 core and 3 electives for Certificate III in Aged Care):
Status in Human Services
(360 HSC indicative hours) course +
Aged Care Specialisation Study
(60 indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 plus 60 HSC indicative hours
HSC
indicative
hours
Unit code
Unit title
Unit-specific
prerequisite(s)
Certificate III in Aged Care
10 core & 4 electives
mandatory
35
CHCICS303A
Support individual health and emotional well
being
nil
core
mandatory
30
HLTAP301B
Recognise healthy body systems in a health care
context
nil
core
mandatory
20
HLTFA311A
Apply first aid
nil
elective
mandatory
20
HLTHIR403C
Work effectively with culturally diverse clients
and co-workers
nil
elective
mandatory
25
HLTIN301C
Comply with infection control policies and
procedures
nil
elective
mandatory
25
CHCWHS312A
Follow WHS safety procedures for direct care
work
nil
core
mandatory
45
CHCCS411C
Work effectively in the community sector
nil
core
Sub-total HSC indicative hours
mandatory units of competency
200
7
Human Services Curriculum Framework – Certificate III in Aged Care
For the HSC students must undertake a total of 220 HSC indicative hours worth of units of competency from the HSC elective pool:
 160 HSC indicative hours worth of units of competency to meet the requirements of the Human Services (360 indicative hours) course
 60 HSC indicative hours worth of units of competency to meet the requirements of the Aged Care Specialisation Study (60 indicative hours) course.
(To achieve Certificate III in Aged Care, the units of competency from the HSC elective pool need to include the remaining 6 core units of competency and 1
elective unit of competency for the qualification.)
Status in Human Services
(360 HSC indicative hours) course +
Aged Care Specialisation Study
(60 indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 plus 60 HSC indicative hours
HSC
indicative
hours
Unit code
Unit title
Unit-specific
prerequisite(s)
Certificate III in Aged Care
elective
20
CHCAC317A
Support older people to maintain their
independence
nil
core
elective
40
CHCAC318B
Work effectively with older people
nil
core
elective
30
CHCAC319A
Provide support to people living with dementia
nil
core
elective
35
CHCICS301B
Provide support to meet personal care needs §
nil
core
elective
20
CHCICS302B
Participate in the implementation of
individualised plans
nil
core
elective
25
CHCPA301B
Deliver care services using a palliative approach
nil
core
Sub-total HSC indicative hours
mandatory + remaining core
370
To achieve Certificate III in Aged Care,
students need to include 1 more elective
unit of competency
To meet the remaining HSC indicative hour course
requirements students need to undertake an additional 50
HSC indicative hours worth of units of competency
elective
20
BSBINM201A
Process and maintain workplace information
nil
elective
elective
15
BSBWOR204A
Use business technology
nil
elective
elective
20
CHCAC316D
Provide food services
nil
elective
CHCAC417A
Implement interventions with older people at
risk of falls
nil
elective
elective
§
10 core & 4 electives
20
Assessment of this unit of competency includes observation of workplace performance (see the Evidence Guide for this unit of competency). In their planning, schools or colleges and RTOs
should ensure that sufficient work placement time is scheduled for the development of competence and collection of evidence.
8
Human Services Curriculum Framework – Certificate III in Aged Care
Status in Human Services
(360 HSC indicative hours) course +
Aged Care Specialisation Study
(60 indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 plus 60 HSC indicative hours
§
HSC
indicative
hours
Unit code
Unit title
elective
20
CHCAD401D
Advocate for clients
elective
15
CHCADMIN302D
Provide administrative support
§
Unit-specific
prerequisite(s)
Certificate III in Aged Care
nil
elective
nil
elective
HLTAP301B
elective
10 core & 4 electives
elective
45
CHCCS305C
Assist clients with medication
elective
30
CHCCS400C
Work within a relevant legal and ethical
framework
nil
elective
elective
40
CHCDIS301C
Work effectively with people with a disability
nil
elective
elective
30
CHCDIS302A
Maintain an environment to empower people
with disabilities
nil
elective
elective
30
CHCDIS313A
Support people with disabilities who are ageing
nil
elective
elective
35
CHCDIS322A
Support community participation and inclusion
nil
elective
nil
elective
elective
35
CHCDIS323A
Contribute to skill development and
maintenance
elective
20
CHCGROUP302D
Support group activities
nil
elective
elective
15
CHCICS306B
Provide basic foot skin and nail care
nil
elective
elective
30
CHCINF408C
Comply with information requirements of the
aged care and community care sectors
nil
elective
elective
30
CHCLD315A
Recognise stages of lifespan development
nil
elective
elective
10
CHCORG322B
Contribute to implementation of service
delivery strategy
nil
elective
elective
15
HLTCSD306D
Respond effectively to behaviours of concern
nil
elective
elective
15
HLTFA412A
Apply advanced first aid
HLTFA311A
elective
elective
25
HLTHIR404D
Work effectively with Aboriginal and/or Torres
Strait Islander people
nil
elective
Assessment of this unit of competency includes observation of workplace performance (see the Evidence Guide for this unit of competency). In their planning, schools or colleges and RTOs
should ensure that sufficient work placement time is scheduled for the development of competence and collection of evidence.
9
Human Services Curriculum Framework – Certificate III in Aged Care
Minimum requirements for Certificate III in Aged Care (CHC30212)
The following pages outline the qualification packaging rules for the AQF VET qualification
CHC30212. This information is reproduced directly from the Community Services Training
Package (CHC08). It is included so that the minimum requirements for achieving the
industry qualification are clear. Students who meet these requirements will be eligible for the
relevant AQF VET Certificate, whether or not they have met the additional requirements of
the HSC course.
A Statement of Attainment will be issued for achievement of single or multiple units of
competency. At a later date, a person can undertake further skill development or training and
be assessed against additional competencies until they have achieved all the competencies
required for an AQF VET qualification. RTOs must recognise and give credit for the
competencies recorded on a Statement of Attainment.
Please note:
CHC30212
Only the shaded units of competency are available in the Human
Services Curriculum Framework. HSC course requirements are
outlined in Section 2 of the Syllabus.
Certificate III in Aged Care
This qualification addresses work primarily in residential facilities under direct or regular supervision
within clearly defined organisation guidelines and service plans.
These workers:
 carry out activities to maintain personal care and/or other activities of living for people in an aged
care setting
 carry out activities related to an individualised plan
 report directly to a supervisor and are not responsible for other workers.
Occupational titles may include:









Accommodation support worker
Assistant in nursing
Care assistant
Care service employees
Care worker
Community care worker
Community house worker
Community support worker
Disability service officer
(in some jurisdictions)









Field officer
Home care assistant
In-home respite worker
Nursing assistant
Personal care assistant
Personal care giver
Personal care worker
Residential care worker
Support worker
10
Human Services Curriculum Framework – Certificate III in Aged Care
Qualification packaging rules
14 units must be selected for this qualification including:

10 core units

4 elective units.
A wide range of elective units is available, including:
 Group A electives which are recommended for culturally aware and respectful practice
 other relevant electives as listed below
 units of competency to address workplace requirements and packaged at the level of this
qualification or higher in Community Services and/or Health Training Packages
 where appropriate, to address workplace requirements, units of competency packaged at the
level of this qualification or higher in other relevant Training Packages.
Core units
CHCAC317A
Support older people to maintain their independence
CHCAC318B
Work effectively with older people
CHCAC319A
Provide support to people living with dementia
CHCCS411C
Work effectively in the community sector
CHCICS301B
Provide support to meet personal care needs
CHCICS302B
Participate in the implementation of individualised plans
CHCICS303A
Support individual health and emotional well being
CHCWHS312A
Follow WHS safety procedures for direct care work
CHCPA301B
Deliver care services using a palliative approach
HLTAP301B
Recognise healthy body systems in a health care context
The importance of culturally aware and respectful practice
All workers undertaking work in the aged care sector need foundation knowledge to inform their work
with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers
from culturally and linguistically diverse backgrounds. This foundation must be provided and
assessed as part of a holistic approach to delivery and assessment of this qualification. Specific
guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for
the Community Services Training Package.
Group A electives – recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally
diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C
Work effectively with culturally diverse clients and co-workers
HLTHIR404D
Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of
relevant electives is provided to facilitate selection and does not necessarily reflect workplace
requirements. Electives may be selected from one or more groups. Employers may specify that certain
electives are required to address specific workplace needs.
11
Human Services Curriculum Framework – Certificate III in Aged Care
Client support
CHCAC316D
Provide food services
CHCAC410B
Collect technical data to support client health care plan
(Note prerequisite HLTAP301B)
CHCAC417A
Implement interventions with older people at risk of falls
CHCAD401D
Advocate for clients
CHCCS311D
Deliver and monitor services to clients
CHCCS400C
Work within a relevant legal and ethical framework
CHCCS426B
Provide support and care relating to loss and grief
CHCGROUP302D Support group activities
CHCICS305B
Provide behaviour support in the context of individualised plans
CHCICS306B
Provide basic foot skin and nail care
CHCLD315A
Recognise stages of lifespan development
CHCLLN403A
Identify clients with language, literacy and numeracy needs and respond
effectively
HLTFA311A
Apply first aid
HLTIN301C
Comply with infection control policies and procedures
Medication
CHCCS305C
Assist clients with medication
(Note prerequisite HLTAP301B)
Organisational support
BSBINM201A
Process and maintain workplace information
BSBWOR204A
Use business technology
CHCADMIN302D Provide administrative support
CHCINF302D
Maintain the organisation’s information systems
CHCINF303B
Contribute to information requirements in the community sector
CHCINF408C
Comply with information requirements of the aged care and community care
sectors
CHCORG322B
Contribute to implementation of service delivery strategy
Supervision and training
CHCCS427B
Facilitate adult learning and development
CHCCOM403A
Use targeted communication skills to build relationships
CHCORG406C
Supervise work
TAEDEL301A
Provide work skill instruction
Community care
CHCHC311C
Work effectively in home and community care
CHCICS304B
Work effectively with carers
HLTRAH302C
Undertake home visits
12
Human Services Curriculum Framework – Certificate III in Aged Care
Working with people with disabilities
CHCDIS301C
Work effectively with people with a disability
CHCDIS302A
Maintain an environment to empower people with disabilities
CHCDIS313A
Support people with disabilities who are ageing
CHCDIS322A
Support community participation and inclusion
CHCDIS323A
Contribute to skill development and maintenance
Working with people with mental health issues
CHCMH301C
or
CHCMH411A
Oral Health
CHCOHC303B
Work effectively in mental health
Work with people with mental health issues
Use basic oral health screening tools
CHCOHC401A
Inform and encourage clients and groups to understand and achieve good oral
health
CHCOHC402A
Support and encourage clients and groups to learn practical aspects of oral
health care
CHCOHC404A
Recognise and respond to signs and symptoms that may indicate oral health
issues
CHCOHC406B
Provide or assist with oral hygiene
13
Human Services Curriculum Framework – Certificate III in Aged Care
Employability Skills summary
CHC30212 Certificate III in Aged Care
The Employability Skills Qualification Summary includes all facets listed in the Employability Skills
Framework, but has been customised to reflect specific qualification requirements:
 any facets not required for work to which that qualification may apply have been crossed out (text
appears with a line through it)
 where facets contain inappropriate words they have been crossed out
 additional or replacement words are added (in bold italics) to existing facets:
- where they are more appropriate
- in order to clarify how that facet applies for that qualification.
EMPLOYABILITY
SKILLS
FACETS ADDRESSED
Industry/enterprise requirements for this qualification include the following facets:
Communication
1. Listening to and understanding work instructions, directions and feedback
2. Speaking clearly/directly to relay information
3. Reading and interpreting workplace related documentation, such as prescribed
programs
4. Writing to address audience needs, such as forms, case notes and reports
5. Interpreting the needs of internal/external clients from clear information and
feedback
6. Applying basic numeracy skills to workplace requirements involving measuring
and counting
7. Establishing and using networks
8. Sharing information (eg with other staff, working as part of an allied health team)
9. Negotiating responsively (eg re own work role and/or conditions, possibly with
clients)
10. Persuading effectively
11. Being appropriately assertive (eg in relation to safe or ethical work practices and
own work role)
12. Empathising (eg in relation to others)
Teamwork
1.
2.
3.
4.
5.
6.
Problem solving
1. Developing practical and creative solutions to workplace problems (ie within scope
of own role)
2. Showing independence and initiative in identifying problems (ie within scope of
own role)
3. Solving problems individually or in teams (ie within scope of own role)
4. Applying a range of strategies in problem solving
5. Using numeracy skills to solve problems (eg time management, simple
calculations, shift handover)
6. Testing assumptions and taking context into account (ie with an awareness of
assumptions made and work context)
7. Listening to and resolving concerns in relation to workplace issues
8. Resolving client concerns relative to workplace responsibilities (ie if role has direct
client contact)
Working as an individual and a team member
Working with diverse individuals and groups
Applying knowledge of own role as part of a team
Applying teamwork skills to a limited range of situations
Identifying and utilising the strengths of other team members
Giving feedback, coaching and mentoring
14
Human Services Curriculum Framework – Certificate III in Aged Care
EMPLOYABILITY
SKILLS
FACETS ADDRESSED
Industry/enterprise requirements for this qualification include the following facets:
Initiative and enterprise
1. Adapting to new situations (ie within scope of own role)
2. Being creative in response to workplace challenges (ie within relevant guidelines
and protocols)
3. Identifying opportunities that might not be obvious to others (ie within a team or
supervised work context)
4. Generating a range of options in response to workplace matters
5. Translating ideas into action (ie within own work role)
6. Developing innovative solutions (ie within a team or supervised work context and
within established guidelines)
7. Developing a strategic, creative, long-term vision
Planning and organising
1. Collecting, analysing and organising information (ie within scope of own role)
2. Using basic business systems for planning and organising (ie if applicable to own
role)
3. Being appropriately resourceful
4. Taking limited initiative and making decisions within workplace role (ie within
authorised limits)
5. Participating in continuous improvement and planning processes (ie within scope
of own role)
6. Working within or establishing clear work goals and deliverables
7. Determining or applying required resources (ie within scope of own role)
8. Allocating people and other resources to tasks and workplace requirements (only
for team leader or leading hand roles)
9. Managing time and priorities (ie in relation to tasks required for own role)
10. Adapting resource allocations to cope with contingencies (ie if relevant to own
role)
Self-management
1.
2.
3.
4.
Learning
1. Being open to learning new ideas and techniques
2. Learning in a range of settings including informal learning
3. Participating in ongoing learning
4. Learning in order to accommodate change
5. Learning new skills and techniques
6. Taking responsibility for own learning (ie within scope of own work role)
7. Contributing to the learning of others (eg by sharing information)
8. Applying a range of learning approaches (ie as provided)
9. Developing own learning pathways
10. Participating in developing own learning plans (eg as part of performance
management)
Technology
1.
2.
3.
4.
5.
Being self-motivated (ie in relation to requirements of own work role)
Articulating own ideas and vision (ie within a team or supervised work context)
Balancing own ideas and values and vision with workplace values and requirements
Monitoring and evaluating own performance (ie within a team or supervised work
context)
5. Taking responsibility at the appropriate level
Using technology and related workplace equipment (ie if within scope of own role)
Using basic technology skills to organise data
Adapting to new technology skill requirements (ie within scope of own role)
Applying WHS knowledge when using technology
Applying technology as a management tool
15
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