Hospitality SIT20213 Certificate II in Hospitality [with the HSC Food and Beverage stream] based on the SIT12 Tourism, Travel and Hospitality Training Package (version 2) Effective from 2014 Date published November 2013 Date updated October 2014 Original published version updated: October 2014 (text regarding HSC examination numbers updated) © 2014 Copyright Board of Studies, Teaching and Educational Standards NSW for and on behalf of the Crown in right of the State of New South Wales. This document contains Material prepared by the Board of Studies, Teaching and Educational Standards NSW for and on behalf of the Crown in right of the State of New South Wales. The Material is protected by Crown copyright. All rights reserved. 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Published by Board of Studies, Teaching and Educational Standards NSW GPO Box 5300 Sydney NSW 2001 Australia www.bostes.nsw.edu.au 20130581 20140661 Hospitality Curriculum Framework – Certificate II in Hospitality Contents Introduction to the Hospitality Curriculum Framework The Hospitality Curriculum Framework and Certificate II in Hospitality Status of units of competency for the Hospitality HSC courses and Certificate II in Hospitality Hospitality – SIT20213 Certificate II in Hospitality The Hospitality Curriculum Framework includes the following documentation: the syllabus associated documents support materials. All the Framework documentation is available on the Board of Studies, Teaching and Educational Standards NSW (BOSTES) website at www.boardofstudies.nsw.edu.au/syllabus_hsc/hospitality.html. This document, Hospitality – SIT20213 Certificate II in Hospitality should be read in conjunction with the Hospitality Curriculum Framework Stage 6 Syllabus. Introduction to the Hospitality Curriculum Framework The Hospitality Curriculum Framework is a Board Developed HSC syllabus. It is based on qualifications and units of competency contained in the nationally endorsed SIT12 Tourism, Travel and Hospitality Training Package and includes pathways to: SIT20213 Certificate II in Hospitality SIT20312 Certificate II in Kitchen Operations Statement of Attainment towards SIT30813 Certificate III in Commercial Cookery Statement of Attainment towards SIT31013 Certificate III in Catering Operations. The Hospitality Curriculum Framework contains the following HSC VET courses (detailed in Section 2 of the Syllabus): Hospitality (120 indicative hours) Hospitality (240 indicative hours) Hospitality Specialisation Study (60 or 120 indicative hours). HSC VET courses have dual accreditation. Students can gain credit towards: the NSW Higher School Certificate (HSC) an AQF VET qualification – eg Certificate II in Hospitality. As a result of the dual accreditation, HSC VET courses are governed by two sets of rules: HSC unit credit requirements determined by: HSC course requirements (detailed in Section 2 of the Syllabus) the requirements for satisfactory course completion – outlined on the BOSTES Assessment Certification Examination (ACE) website 3 Hospitality Curriculum Framework – Certificate II in Hospitality AQF VET qualification requirements specified in: the qualification packaging rules for Certificate II in Hospitality – defined in the Tourism, Travel and Hospitality Training Package Registered Training Organisation (RTO) policies. It is important to note that the rules and structure of HSC VET courses are not identical to the qualification packaging rules. RTOs offering training programs for the delivery and assessment of the Hospitality HSC VET courses must meet the requirements of the VET Quality Framework, the SIT12 Tourism, Travel and Hospitality Training Package and the HSC course. The Hospitality Curriculum Framework and Certificate II in Hospitality The Tourism, Travel and Hospitality Training Package qualification packaging rules for SIT20213 Certificate II in Hospitality require the achievement of: 6 core units of competency plus 6 elective units of competency (minimum 1 Group A elective and 3 Group B electives). To achieve SIT20213 Certificate II in Hospitality as a part of the HSC, students will generally complete the following HSC VET course from the Hospitality Curriculum Framework: Hospitality (240 indicative hours) – 4 HSC credit units. To be eligible for the award of the HSC, students must satisfactorily complete a pattern of study that includes 22 HSC credit units (refer to the Assessment Certification Examination (ACE) website for further details). 4 Hospitality Curriculum Framework – Certificate II in Hospitality Hospitality HSC course requirements for Certificate II in Hospitality (with the HSC Food and Beverage stream) Refer to Section 2 of the Syllabus and qualification packaging rules for further details. AQF VET qualification requirements HSC course requirements Hospitality (240 indicative hours) Certificate II in Hospitality Students must undertake: Students must achieve 12 units of competency – 6 core plus 6 electives four associated mandatory units of competency made up of three core and one Group A elective (60 HSC indicative hours) four associated units of competency for the Food and Beverage stream made up of one core and three Group B electives (85 HSC indicative hours) HSC Content three mandatory focus areas plus the Food and Beverage stream focus area to be able to achieve Certificate II in Hospitality the remaining units of competency need to include: HSC elective units of competency to a minimum of 95 HSC indicative hours the remaining two core units of competency for the qualification + two more elective units of competency for the qualification (from the stream not already undertaken and/or the HSC elective pool) minimum of 70 hours of mandatory work placement Work placement Work placement is a mandatory HSC VET course requirement with minimum hours assigned to each HSC VET course. Non-completion of work placement means the student has not met the HSC VET course requirements and cannot count the HSC credit units for the course towards the award of their HSC. They would still be credentialled for the AQF VET qualification. Work placement is to be undertaken in an appropriate hospitality work environment. 5 Hospitality Curriculum Framework – Certificate II in Hospitality Students undertaking these courses as part of a school-based traineeship will meet the mandatory work placement hour requirements through the on-the-job training component of the traineeship. For units of competency that must be assessed in a hospitality work environment, work placement provides an opportunity to collect evidence required for a student to be deemed competent. Work placement also provides an opportunity for students to undertake ‘service periods’ for the collection of evidence of work performance required by the holistic units of competency. Recognition of Prior Learning (RPL) may be granted for mandatory work placement requirements. Students’ outside employment (ie not under the auspices of the school) may be recognised towards the requirement for work placement in a VET course (ACE 8051 – Assessment Certification Examination (ACE) website). The minimum work placement requirement for students undertaking SIT20213 Certificate II in Hospitality through the 240 indicative hours course is 70 hours. It is permissible for up to 50% of work placement to include school and community functions where students cater for and/or service customers. Refer to the Work Placement in Hospitality document for further information. HSC Content The HSC Content for this industry curriculum framework is organised into focus areas. Each focus area prescribes the scope of learning for the HSC. This is drawn from the associated units of competency (outlined in Table 1 on the next page). Students undertaking the Hospitality (240 indicative hours) course must address: all the mandatory focus areas: Hygiene Safety Working in the hospitality industry and workplace one stream focus area: Food and Beverage. The content description for each focus area is detailed in Section 3 of the Syllabus. The HSC examination in Hospitality is based on the HSC Content and employability skills for the Certificate II qualifications in this Framework (refer to Section 4 of the Syllabus). 6 Hospitality Curriculum Framework – Certificate II in Hospitality Table 1 HSC focus areas and associated units of competency for Certificate II in Hospitality (with the HSC Food and Beverage stream) Mandatory Focus area Unit code Unit title Hygiene SITXFSA101 Use hygienic practices for food safety Safety SITXWHS101 Participate in safe work practices Working in the hospitality industry and workplace BSBWOR203B SITHIND201 Work effectively with others Source and use information on the hospitality industry Focus area Unit code Unit title Food and Beverage SITHFAB203 SITHFAB204 SITHFAB206 SITXCCS202 Prepare and serve non-alcoholic beverages Prepare and serve espresso coffee Serve food and beverage Interact with customers Stream HSC examination The Hospitality Curriculum Framework includes an HSC examination which provides the opportunity for students to have their HSC mark contribute to the calculation of their Australian Tertiary Admission Rank (ATAR). The Hospitality HSC examination can contribute up to two units towards the calculation of a student’s ATAR. Students who have completed the Hospitality (240 indicative hours) course are eligible to sit for the Hospitality HSC examination. Students who want to sit for the Hospitality HSC examination must be entered for both the Hospitality (240 indicative hours) course and the Hospitality examination on Schools Online (Administration). It is the responsibility of the home school to enter students into VET Framework courses and VET HSC examinations when the course is studied at a TAFE NSW institute or private provider. Students will sit for the Hospitality HSC examination at the same HSC examination centre where they sit all of their other written HSC examinations (usually at their home school). The HSC examination is independent of the competency-based assessment undertaken during the course and has no impact on student eligibility for SIT20213 Certificate II in Hospitality. 7 Hospitality Curriculum Framework – Certificate II in Hospitality HSC examination specifications The HSC examination specifications, which describe the format of the external HSC examination, are contained in the Assessment and Reporting in Hospitality Stage 6 document. There will be two separate written papers, one for each stream. Candidates will be required to complete the paper based on the stream they have studied. The Hospitality HSC examination will consist of a two-hour written paper. The paper will consist of four sections: Section I – objective response questions to the value of 15 marks – 5 questions will be based on the mandatory focus areas, and will be the same for both papers – 10 questions will be specific to the stream focus area Section II – short-answer questions to the value of 35 marks – 15 marks will be allocated to questions based on the mandatory focus areas, and these questions will be the same for both papers – 20 marks will be allocated to questions specific to the stream focus area Section III – there will be one structured extended response question to the value of 15 marks, based on the stream focus area and can also draw from the mandatory focus areas Section IV – there will be one extended response question to the value of 15 marks, based on the mandatory focus areas, and will be the same for both papers. When entering a student on Schools Online (Administration) for the Hospitality HSC examination, the school will enter them into the HSC examination number based on the stream focus area they will study (refer to Section 2 of the Hospitality Curriculum Framework Stage 6 Syllabus). This determines the written paper the student will undertake in the HSC examination. 8 Hospitality Curriculum Framework – Certificate II in Hospitality Relationship of the Hospitality (240 indicative hours) course structure to the HSC examination HSC units of competency HSC Content HSC examination two separate written papers, one for each stream Associated mandatory units of competency Mandatory focus areas Hygiene Safety Working in the hospitality industry and workplace Section I 5 objective response questions (same for both papers) Section II short-answer questions (same for both papers – 15 marks) Section IV one extended response question (same for both papers) Associated stream units of competency Stream focus areas Section I 10 objective response questions (based on the stream focus area) Food and Beverage Section II or Kitchen Operations and Cookery short-answer questions (based on the stream focus area – 20 marks) Section III one structured extended response question (based on the stream focus area and can also draw from the mandatory focus areas) HSC elective units of competency no HSC Content 9 not examinable Hospitality Curriculum Framework – Certificate II in Hospitality Status of units of competency for the Hospitality HSC course and Certificate II in Hospitality (Food and Beverage stream) To achieve SIT20213 Certificate II in Hospitality the Tourism, Travel and Hospitality Training Package requires students to achieve 12 units of competency: 6 core units of competency 6 elective units of competency. To achieve SIT20213 Certificate II in Hospitality as a part of the HSC, students will do the HSC VET Hospitality (240 indicative hours) course. To meet HSC course requirements, students completing the Hospitality (240 indicative hours) course with a food and beverage focus must undertake four mandatory and four Food and Beverage stream associated units of competency (four core, one Group A elective and three Group B electives for Certificate II in Hospitality) plus a minimum of 95 HSC indicative hours of HSC elective units of competency. Certificate II in Hospitality HSC indicative hours Status in Hospitality Curriculum Framework 15 6 core units plus 6 elective units min 1 Group A elective min 3 Group B electives Unit code Unit title mandatory BSBWOR203B Work effectively with others core 20 mandatory SITHIND201 Source and use information on the hospitality industry core 10 mandatory SITXFSA101 Use hygienic practices for food safety 15 mandatory SITXWHS101 Participate in safe work practices 15 Food & Beverage stream SITHFAB203 Prepare and serve non-alcoholic beverages elective – Group B 15 Food & Beverage stream SITHFAB204 Prepare and serve espresso coffee elective – Group B 40 Food & Beverage stream SITHFAB206 Serve food and beverage elective – Group B 15 Food & Beverage stream SITXCCS202 Interact with customers core 145 Sub-total – HSC indicative hours (HSC mandatory and stream associated units of competency) 10 elective – Group A or B core Hospitality Curriculum Framework – Certificate II in Hospitality To achieve SIT20213 Certificate II in Hospitality students must undertake the remaining core units of competency. Certificate II in Hospitality HSC indicative hours Status in Hospitality Curriculum Framework 20 10 175 6 core units plus 6 elective units min 1 Group A elective min 3 Group B electives Unit code Unit title elective SITHIND202 Use hospitality skills effectively [holistic unit] core elective SITXCOM201 Show social and cultural sensitivity core Sub-total – HSC indicative hours (HSC mandatory and stream + remaining core units of competency) For the HSC students must undertake a further 65 HSC indicative hours of units of competency to meet the requirements of the Hospitality (240 indicative hours) course. To achieve SIT20213 Certificate II in Hospitality, these need to include two more units of competency that are elective for the qualification. Certificate II in Hospitality HSC indicative hours Status in Hospitality Curriculum Framework 5 6 core units plus 6 elective units min 1 Group A elective min 3 Group B electives Unit code Unit title elective SITHIND101 Use hygienic practices for hospitality service 10 Kitchen Operations & Cookery stream SITHKOP101 Clean kitchen premises and equipment elective – Group B 15 Kitchen Operations & Cookery stream SITXFSA201 Participate in safe food handling practices elective – Group B 10 elective SITHACS101 Clean premises and equipment elective – Group B 5 elective SITHACS201 Provide housekeeping services to guests elective – Group B 20 elective SITHACS202 Prepare rooms for guests elective – Group B 10 elective SITHACS204 Provide porter services elective – Group B 20 elective SITXCCS201 Provide visitor information elective – Group B 11 elective – Group A or B Hospitality Curriculum Framework – Certificate II in Hospitality Certificate II in Hospitality HSC indicative hours Status in Hospitality Curriculum Framework 20 6 core units plus 6 elective units min 1 Group A elective min 3 Group B electives Unit code Unit title elective SITHCCC102 Prepare simple dishes elective – Group B 10 elective SITHCCC103 Prepare sandwiches elective – Group B 5 elective SITHCCC104 Package prepared foodstuffs elective – Group B 25 elective SITHCCC202 Produce appetisers and salads elective – Group B 15 elective BSBCMM201A Communicate in the workplace elective – Group B 10 elective SITXCOM101 Source and present information elective – Group B 15 elective BSBWOR204A Use business technology elective – Group B 15 elective BSBSUS201A Participate in environmentally sustainable work practices elective – Group B 15 elective SITXFIN201 Process financial transactions elective – Group B 20 elective HLTAID003 Provide first aid elective – Group B 10 elective SITXINV201 Receive and store stock elective – Group B 5 elective SITXINV202 Maintain the quality of perishable items elective – Group B 15 elective SIRXSLS201 Sell products and services elective – Group B 20 Kitchen Operations & Cookery stream SITHCCC101 Use food preparation equipment elective 40 Kitchen Operations & Cookery stream SITHCCC201 Produce dishes using basic methods of cookery elective 15 elective BSBWOR202A Organise and complete daily work activities elective 25 elective SITHCCC203 Produce stocks, sauces and soups elective 35 elective SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes elective 15 elective BSBINN201A Contribute to workplace innovation elective 25 elective SITTTSL305 Process reservations elective 20 elective SIRXCCS201 Apply point-of-sale handling procedures elective 15 elective SIRXFIN201 Balance and secure point-of-sale terminal elective 12