John Wutivongthanakorn AMM103.0061 Exam III Benefits of Planning Planning is the process of setting up ideas of what to do in the future and how to achieve them. Planning is a way to organize objectives to be done later on, if not than, reorganizing will be on a regular basis. There are a few different ways to plan with their own benefit. One of which is Formal Planning, which is a written documented that plan to developed through an identifiable process. An example is when a manager organizes a well-developed plan that is though thoroughly. Another type is Functional Plans, which is the type that are sales and marketing, production, financial and personnel. Next is the planning horizon, which has three different plans, one of which is short-range plans, long-range plans and intermediate plans. The short-range plan is “generally cover up to one year.” The long-range plan is “typically span at least three to five years” and some time up to 20 years. The intermediate plans cover the time span between short-range and long-range plans. Another is Operational Plans and Strategic Plans, which operation planning is a “short-range planning and concentrates on the formulation of functional plan.” Strategic planning is analogous to top-level, long range planning. Where it’s “the planning process applied at the highest levels of the organization, covering a relatively long period and affecting many parts of the organization.” The last type of planning is Contingency plan, which address the what-ifs of the manager’s job; gets the manager in the habit of being prepared and knowing what to do if something does go wrong. An example of contingency planning is when managers should “identify the most critical assumptions of the current plan” and develop a reasonable solution of solving it. Establishing Objectives Objectives are “statements outlining what the organization is trying to achieve; give an organization and its member’s direction.” Objectives can either be long-range or short-range. Long-range objectives “go beyond the organization’s current fiscal year. It “must support and not conflict with the organizational mission.” As for short-range, “generally tied to a specific time period of a year or less and are derived from an in-depth evaluation of long-range objectives.” The areas for establishing objectives in most organizations are profitability, which “measures the degree to which the firm is attaining an acceptable level of profits.” Second is market, which reflects the firm’s position in its marketplace, expressed in terms of share of the market, dollar or unit volume in sales, or niche in the industry.” Third is productivity, which measures the efficiency of internal operations expressed as a ratio of inputs to outputs, such as number of items or services produced per unit of time.” Fourth is product, which describes the introduction or elimination of products or services.” Where product or service will be introduced or dropped. Fifth is a financial resource, which “reflects goals relating to the funding needs of the firm.” Sixth is a physical facility, which “describes the physical facilities of the firm.” Seventh is research and innovation, where it “reflects the research, development, or innovation aspirations of the firm.” It “usually expressed in terms of dollars to be expended.” Eighth is organization structure, where it describe the objectives relating to changes in the organizational structure and related actives.” Ninth are the human resources, which describes the human resource assets of the organization” The last one is social responsibility, which “refers to the commitments of the firm regarding society and the environment.” Management by objectives (MBO) Management by objectives is a “philosophy based on converting organizational objectives into personal objectives. It assumes that establishing personal objectives elicits employee commitment, which leads to improved performance.” This work best “when the objectives of each organization unit are derived from the objectives of the next higher unit in the organization.” Levels of strategy There are three primary levels in an organization and they are corporate (grand), business and functional strategies. The corporate strategies, which have growth, stability, defensive or retrenchment and combination strategies, which “address which businesses an organization will be and how resources will be allocated among those businesses.” Business strategies are “the second primary level of strategy formulation,” which “focus on how to compete in a given business.” Finally functional strategies, which include production, marketing finance and personnel, which “deal with the activities of the different functional areas of the business.” Growth, stability and defensive strategies Growth strategies are “used when the organization tries to expand in terms of sales, product line, number of employees, or similar measures.” “An organization can grow through concentration of current businesses, vertical integration and diversification.” Stability strategies are “used when the organization is satisfied with its present course.” This work best in a slow environment where “management will make efforts to eliminate minor weaknesses, but generally its actions will remain the status quos.” Defensive strategies are “sued when a company wants or needs to reduce its operations.” There are three popular types, one of which is turnaround, which designed to reverse a negative trend and get the organization back to profitability.” Another is divestiture, where “the company sells or divests itself of a business or part of business or part of a business.” Last one is liquidation, where the “entire company is sold or dissolved.” Mission Statement The mission “defines the basic purpose or purposes of the organization,” meaning why the organization exists. “Usually includes a description of the organization’s basic products and or services and a definition of its markets and or sources of revenue.” Peter Drucker Peter Drucker is the one who “emphasized that an organization’s purpose should be examined and defined not only at its inception or during difficult time but also during successful periods.” His argues was that “an organization’s purpose is determined not by the organization itself but by its customers.” It is more about the customer satisfaction towards the organization’s product or service than the name or statutes of the organization. There were three questions Drucker have as an outline, the first one is: “where they are, how they buy, and how they can be reached.” The second is: “for instance, does the Rolls-Royce owner buy transpiration or prestige?” The third and final one is: what is the customer looking for in a product?” All of them are for manager must identity about the customer. Porter’s Five Forces Model There are five forces model that was developed by Michael Porter to help managers analyze their competitive environment. The five major forces are suppliers, buyers, competitive rivalry among firms currently in the industry, product or service substitutes and potential entrants into the industry. This falls into SWOT analysis, which stand for Strengths, Weakness, Opportunities and Threats. Strengths are the things that the company is strong in and does not need to improve much on. Weaknesses are things that company should work on to improve on. Opportunities are the things that the company can expand on growing into it’s own area of the company. Threats is somewhat the same as weaknesses, if it’s not improved than it could have a big impact on the company.