Sze Cheng AMT 101: Introduction to Travel Industry Professor: David Schoenberg Title of work: Second essay—Attraction June 2, 2006 People look for various scenic attractions and entertainment alternatives to fill up their leisure time. When they travel, they tend to visit their favorite historical scenic spots or carry out certain recreational activities. Therefore, scenic attractions are vital to tourists and for local government to attract tourists. A country’s tourism industry, flourishing or not, depends not only on how good its tourism plans and facilities are but also how attractive are its scenic attractions. I like visiting museums. And of course the well-known famous museum in the world, the Metropolitan Museum of Art (it is widely called Met), is my cup of tea. I had a chance to visit there last week. It is located on Fifth Avenue at 82nd Street in Manhattan. It is one of the largest and most comprehensive art museums in the world. It boasts to have a collection of nearly three million objects from every known artistic medium, and from nearly every cultural era. More than five million people visit the museum each year, making it one of New York’s most popular attractions. Like other people, I was attracted by its vast collection of arts. It was a good experience to visit there. At my first glance of the museum, the outline of the museum was a piece of antique in itself. The building is huge. The architecture was so outstanding compared to other buildings within the area. Many people were sitting on the stairs outside the museum and enjoying the sunshine. After the security check, I bought a ticket and started to explore the museum. Most of the time, I browsed the museum by myself as I enjoyed watching arts alone. However, due to my strong interests in certain art collections, I followed the guided tour of Arts of Ancient Egypt and Impressionism Paintings. The Met has 19 exhibition rooms. My journey started from the Egyptian art on the ground floor. It had 36,000 objects from 5th millennium B.C. to A.D. 400. It also had a miniature of an Egyptian tomb. The most valuable pieces in the Met's Egyptian collection are a set of 24 wooden models, discovered in a tomb in Deir el-Bahri in 1920. These models depict, in unparalleled detail, a veritable cross-section of Egyptian life in the early Middle Kingdom. The most amazing part in this exhibition room was the Temple of Dendur. It is a large sandstone temple, and situated in a large room, partially surrounded by a reflecting pool and illuminated by a wall of windows opening onto Central Park. The Temple of Dendur is one of the Met's most enduring attractions. After the Egyptian art, I went to see Greek and Roman art. Displayed are the arts of Greece, Rome, Etruria, Cyprus, and Greek and Roman settlements until the 4th century, including marble, bronze, and terracotta sculpture, vases, wall paintings, jewelry, gems, glass, and utilitarian objects. Afterwards, I reached the Arts of Africa, Oceania and the Americas. The collection ranges from 40,000-year-old Australian Aboriginal rock paintings, to a group of fifteen-foot high memorial poles carved by the Asmat people of New Guinea, to a priceless collection of ceremonial and personal objects from the Nigerian Court of Benin. I like African arts a lot, and I was so happy to see so many African arts at once. On the first floor, the Met has the special exhibition which was “Hatshepsut: from Queen to Pharaoh.” Hatshepsut, was the first important female ruler known to Egyptian history. The room displayed many of her sculptures and earrings and rings. It’s hard to believe that there could be a female ruler in ancient Egypt. I gained more knowledge about Egyptian history after attending the exhibition. My fifth stop was Modern art. It displayed American and European paintings, works on paper, sculpture, design, and architecture representing the major artistic movements since 1900. Artists included Picasso and one of my favorite artists Paul Klee. After Modern art, I visit European sculpture and decorative arts. It contained European sculptures, wood works and furniture, ceramics and glass, metalwork and jewelry, tapestries and textiles, and horological instrument. After that, I came to the Robert Lehman Collection. It had paintings, decorative arts, and old master drawings along with Italian paintings from 1300-1500. My seventh stop was 19th century European painting and sculpture. This galley displayed European paintings, mainly French Romanticism to post impressionism. Major groups of works included Degas, Manet, Cezanne, Monet, Pissarro, Renoir, and Van Gogh. Impressionism paintings are my favorite. I was so excited to see many famous impressionist paintings. I like European paintings, so I went to the next room which was European paintings. It displayed many masterworks by European artists including El Greco, Holbein, Ingres, Jan Van Eyck, and La Tour and among others. After appreciating numerous art objects, I came upon the photography section which displayed 19th century French, British, and American photographs, and photographs of world wars. My last stop was Chinese art. It contained Monumental Buddhist sculptures, 5th to 15th century ceramics, Bronze Age jades, ritual vessels, and Han through Tang luxury objects. It also displayed tomb figurines, Song, Yuan, Ming, and Qing paintings, and a Ming furniture room. It reminded me of the Chinese history I had studied during high school. The Met is one of the finest museums in the world; it attracts millions of visitors each year. As per what I saw on that day, there were around 500 people in the museum and most of them were tourists. Some of them were group tours, some of them came with their families, and others were individual visitors like me. The ratio of tourists to locals is 8:2; while the ratio of children to adults is around 2.5:7.5. It took me five hours to visit the Met, included break times in the cafeteria. I spent the most time in Egyptian, Greek and Roman art and 19th century European painting and sculpture. I felt tired after the visit, but it was still worth being there since I got the chance to appreciate so many priceless arts. There were so many staff people in the Met. They were all friendly and polite to visitors; most of them came with smiley faces and were enthusiastic in helping visitors. They were helpful to me as I lost my way in one of the exhibition rooms, and they gave me clear instructions to escape from the “maze.” In addition, they provided good customer services. For example, a Chinese lady had communication problems at the recorded guide desk, and then a staff member came up to her and solved her problem in Chinese language. At the information center in the middle of the central lobby, they have different language counters to help visitors with language problems, such as Italian, French, Spanish, Japanese, Chinese, German. and so on. They contributed a positive experience to me and other visitors because a sound customer service is essential in tourism industry. Without good customer services, no matter how attractive the destination is, tourists cannot be retained and the organization will not expand in the long run. Diverse cultures influence our lives. The United States is a melting pot and New York City is a microcosm of the country; its diverse culture is characteristic of the city. Every race has a different culture, values and beliefs; therefore, it is worth understanding other cultures apart from ours to avoid misunderstandings. The trend nowadays is: people are attracted by different cultures from different countries. The Met contains huge priceless arts of different countries from ancient times; it helps us to understand human history in the past. The more cultural and historical perspectives we gain, the more important will be the information that we leave to the next generation. Furthermore, the museum shops contain a variety of products from apparels, such as ties, scarves, and fine jewelry, to watches, music multimedia, and educational material, in addition to books and kids’ stuff. It provides a nice shopping environment and experience to visitors as shopping is the number one activity of tourists. Due to all of these, I would highly recommend the Met to other individuals. A good attraction should be easy to access. The Met has this advantage, it is located in the heart of Manhattan and the building itself is huge, no matter inside or outside. It provides enough spaces for tour coaches to stop by. Moreover, The Met is very wise to locate next to another famous attraction, Central Park; it is very convenient for group tours to visit two attractions within the same area. The Met is suitable for all market segments. It displays massive amounts of arts from ancient times. And it has great educational value to different ages of people. For instance, children and students need to know more about the past; it leads them to learn more about human history. Compare to children, adult are mature enough to understand and cultures. Furthermore, it is a perfect place for people who are addicted to history, cultures. Over all, the Met has been very successful in building its reputation and has sufficient charm to attract visitors from all around the world because of its cherished art collections along with good marketing and management. A successful attraction also depends on government subsidization. Indeed, the Met is operated through a partnership between the City and the museum’s trustees. The City owns the museum’s buildings in Central Park and provides the heat, light, and power. The City also pays for nearly 50 percent of the museum’s cost of maintenance and security. In this regard, the Met spends its capital on marketing itself properly and attracting different groups of people to visit the museum.