Small Community Wastewater
Alternatives
Section VIII
Classroom Exercises
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Sample Exercises
1.
2.
3.
4.
5.
6.
Steering Committee
Roles and Responsibilities
Overcoming Obstacles
Data Collection
Value Creation (Social Marketing)
Moving to Action (Low hanging fruit)
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Identifying Stakeholders
• Stakeholders: parties with an interest in
the outcome of a decision who have the
ability to affect the implementation of a
decision
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Types of Stakeholders
• Decision-makers
– Primary: have ultimate decision-making authority
– Secondary: have authority to make partial decisions
• Citizens
– Primary: can challenge decisions individually
– Secondary: can form coalitions to mount a
significant challenge
• Advisors - People who have information, but are not
stakeholders
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Identifying Stakeholders
• Steering Committee Exercise 1:
Who to invite and why?
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Steering Committee
• Roles and Responsibilities Exercise 2:
Determining who does what
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Roles and Responsibilities
Exercise 2
• Determining who does what and keeping
them at it is a challenge.
• Have a coordinator as soon as possible.
• Elicit strengths, interests, and available time
through questions or surveys.
• Start small, don’t overwhelm folks.
• At each step try to clearly delineate tasks and
activities.
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Facilitating Win-Win
• Overcoming Obstacles Exercise 3:
Gaining voluntary cooperation
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Wastewater Inventory
• Data Collection Exercise 4:
Develop additional survey questions to
characterize non-residential onsite and
cluster systems.
Group Brainstorming Exercise
See RCAP Solutions WW Survey handout
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Wastewater Inventory
• Data Collection Exercise 4:
– Location
– Flow
– Unusual Strength?
– System type
– System condition (how determined?)
– Other
Social Marketing
• Drinking water systems need to market their
product to establish value
• Bottled water gaining in sales largely due to
marketing as “pristine” or better-quality than
municipal or private supplies
• Establishing value is about documenting and
protecting high quality water supplies
• All activities that protect against contamination
should be advertised and promoted
Social Marketing
• Value Creation Exercise 5
How to generate more public faith in, and
consumption of, municipal water?
Moving to Action
• Short-term Activities Exercise 6
What kinds of things can be accomplished
with little to no money? (Low-hanging fruit)
Low-Cost Activities
• Public/homeowner education
• Promote non-toxic substitutes
• Education of boards, planning and zoning, building
inspectors, CEO’s
• Voluntary activities to work towards a management
district or entity
• Coordinate with health dept. inspections
• Cost-share programs, e.g. replace septic systems
• Related projects: watershed planning; flood or
drought protection planning