DEPARTMENT OF CAMPUS RECREATION AND FITNESS Student Recreation Center Operating Manual Guidelines and Procedures 2014 -2015 Revised This Operations Manual has been compiled for the sole and exclusive use of employees of the Department of Campus Recreation and Fitness. Although this Operations Manual has been made as comprehensive as possible, the contents are not intended to be completely exhaustive on any subject, and will be amended or up-dated as needed. All employees will be kept abreast of any changes made to this document. The contents fall into six main categories: I. II. III. IV. V. VI. Mission/Vision/Goals Campus Recreation and Fitness Professional Staff Campus Recreation and Fitness Student Staff Departmental Guidelines Operational Procedures Emergency Procedures TABLE OF CONTENTS 1. DEPARTMENT VISION/MISSION AND VALUES 2. CAMPUS RECREATION & FITNESS PROFESSIONAL STAFF 1. Organizational Chart 2. Positions Descriptions i. Director of Campus Recreation and Fitness ii. Intramural Sports Coordinator iii. Fitness Wellness Coordinator/Lecturer iv. Recreational Services Coordinator (Vacant) 3. CAMPUS RECREATION & FITNESS STUDENT STAFF 1. Job Descriptions i. Building Managers ii. Reception Desk Attendant iii. Weight Room Attendant iv. Personal Trainer v. Group Exercise Attendant vi. Group Exercise Instructor vii. Intramural Sport Supervisor viii. Intramural Sport Official/Scorekeeper ix. Intramural Field Attendant x. Cheerleading Coach & Fitness Coordinator 2. Student Employee Application Process i. Application ii. Re-Employment/Transfer Application iii. Management Questionnaire 3. General Discipline and Duties i. Student Staff Expectations ii. Student Employee Guidelines 4. DEPARTMENTAL GUIDELINES 1. Student Recreation Center Guidelines 2. Campus Recreation and Fitness Program Guidelines 3. Membership Guidelines 4. Market Place 5. Guest Log 6. Services 7. Communication Devices 8. Reservation Guidelines 3 5. OPERATIONAL PROCEDURES 1. Sundry Receipt Procedures 2. Cash/Check Procedures 3. Building Signage 4. Display Boards 5. Open and Closing Procedures 6. Mail Box 7. Building Manager Weekly Report 8. Cardio/Weight Room Daily Report 9. Membership Daily Report 10. Quality Enhancement Report/Student Complaint log 11. Repairs and Maintenance Procedures 12. General Security for Building 13. Building Inspection Reports 14. Work Order Procedures 15. Equipment Repair Form 16. Cash Register Procedures 17. Entrance/Blackboard/Turnstiles 18. Safe 19. Inventory List 6. EMERGENCY PROCEDURES 1. Emergency Duties a. Critical Incidence Emergency Response b. Accident/Injury Reports c. Incident Reports 2. Evacuation Plan 3. Bomb Threat 4. Active Shooter 5. Blood Borne Pathogens 6. CPR/AED Certification 7. DOCUMENTATION/REPORTS 1. Employee Forms i. Student Employee Evaluation Form ii. Student Staff Disciplinary Action Form iii. Employee Substitution Form iv. Building Manager Daily Report/ Building Manger Checklist v. Cardio /Weight Room Daily Report/Maintenance Schedule vi. Member Services Daily Report vii. Complaint Log viii. Manager Weekly/Monthly Report 2. Membership Forms i. Sr. Dependent Membership Agreement ii. Spouse/Partner Membership Agreement 4 iii. Faculty/Staff/Retiree Membership Agreement iv. Alumni Membership Agreement v. Payroll Deduction Form 3. Liability Forms i. Accident/injury Report Form ii. Waiver of Indemnification and Medical Treatment Authorization Form iii. Student Activity Release Form iv. Guest Log/Release & Indemnity Agreement v. Group Exercise Liability Form 4. Facility Forms i. Facility Request/Resource Table Request Form ii. Equipment Repair Form iii. Facilities/Maintenance Repair Form 5 I. DEPARTMENT VISION/MISSON/GOALS Mission Statement The mission of the Department of Campus Recreation and Fitness is to provide programs, services and facilities that focus on a holistic healthy lifestyle and ensure a safe, healthy, clean and enjoyable environment. We strive to enhance the development and leadership opportunities to the TAMUK students through employment, internships and involvement. Vision Statement The Department of Campus Recreation and Fitness will continue to enhance the lives of students, faculty, and staff and the campus community through fitness, sports, adventure and play. We will strive to develop a comprehensive program that provides participation, employment, and leadership opportunities designed to enhance learning, growth and development. Goals 1. To always practice safety through the use of rules, regulations, and facility management. 2. To enhance learning, development, and involvement of TAMUK students. 3. Develop and improve programs and facilities. 4. Improve knowledge and professional development of staff. 6 II. PROFESSIONAL STAFF Charles Espinosa Anthony Kreitzer Joe Secrest Tommy Escudero Open Director Intramural Coordinator Fitness and Wellness Coordinator/Lecturer Cheerleading Coach, Wellness Assistant Recreation Services Coordinator Campus Recreation and Fitness Organizational Chart PRESIDENT Dr. Steven H. Tallant Vice President, Intercollegiate Athletics & Campus Recreation Scott Gines Director, Campus Recreation and Fitness Charles Espinosa Recreation Services Coordinator Cheer Coach/ Wellness Intramural Coordinator Fitness Wellness Coordinator/ Assistant SRC Building Managers Anthony Kreitzer Lecturer Joe Secrest Tommy Escudero Facility Operations Intramural Sports Office Payroll, Operations & Purchasing, & Assistants Membership Group Exercise Program IM Managers & Field Attendants Cardio/ Weight Room Operations /Personnel Personal Trainers III. STUDENT STAFF 1. JOB DESCRIPTIONS These are the student employee job descriptions for the Department of Campus Recreation and Fitness. These job description may change and be updated. Schedule of Work Hours The supervisor will arrange working hours. Students should give a copy of their class schedule to their supervisor at least two weeks in advance for use in scheduling hours. Hours, Duration of Jobs, and Break Weeks Students work an average 10 - 19 hours per week. This is a temporary student work position. The position is subject to renewal at the beginning of each semester. The Student Recreation Center is open during university break weeks; you are expected to sign up for shifts. All shifts must be filled during these breaks. If shifts are still vacant and you did not sign up for an adequate amount of shifts you will be terminated. Students may not work more than 19 hours per week. If you work at more than one location on campus, the total hours cannot exceed 19 hours. Students must be registered Student staff must be enrolled at the university for each term (summer exception: enrolled for the following semester). Student staff must be in good standing with the university (enforced withdrawal students may not work on campus) Group Exercise Instructor Job Description: Teach group exercise programs to University community Duties & Responsibilities: Instruct group exercise and provide a safe environment Provide instruction that meet the needs of participants Ability to instruct a variety of classes Maintain Class sign in sheets Knowledge of 32 count combinations Inform class attendees of various department sponsored programs Enforce all facility and program rules Knowledge / Skills Required for the Job: Group Exercise Certification Adult CPR and First Aid Certifications Ability to conduct safe and effective exercise classes Experience teaching aerobics to various groups An understanding of strength training and cardiovascular exercise. Knowledge of basic anatomy and physiology Ability to assist individuals in developing a safe and effective exercise program Good communication skills Intramural Sport Manager Job Description: The purpose of the manager position is to supervise intramural team sports including flag football, volleyball, indoor soccer, outdoor soccer, basketball, softball, and other activities. Managers are also responsible for overseeing and managing a safe and pleasant atmosphere for intramural participants and for assisting the professional staff when needed. Work under the supervision of the Coordinator of Intramural Sports along with the Director of Campus Recreation and Fitness. Student supervising is a semester employment opportunity. Duties & Responsibilities: 1. Provide pre-game assistance for the set-up of intramural sports o Arrive early and set up the facility for the intramural activity o Pick up daily game sheets and keys for the day's/night's activities o Bring first aid kit and two way radio to every event o Assist in setting up equipment for the day's/night's activities o Assist in examining facility for safety hazards o Assign the intramural officials to their partners and field/court assignments o Act as a resource and service person for participants o Complete the required forms o Confirm status of the event should event cause a cancellation 2. Provide quality supervision during contests o View the intramural contest and attempt to anticipate problems o Oversee the intramural contest and ensure participation takes place in a safe manner, Never leave any intramural event unsupervised o Provide training and support to the intramural officials staff o Diffuse any potential problems involving spectators, coaches, or players o Fill out any forms that are required during the day's/night's events o Aid participants with injuries by providing First Aid and/or CPR o Dissipates Disagreements o Maintaining control during games o Use Emergency Training Planning o Enforce university policies 3. Assist in post-game duties o Assist in completing any necessary forms o Assist in storing any equipment at the conclusion of the intramural activity o Submit the appropriate paperwork and keys at the conclusion of the day's/night's activity 4. Other duties, as assigned. 10 Knowledge / Skills Required for the Job: Previous experience in the intramural sports program General knowledge of recreational sports programs Possess good leadership skills Ability to effectively supervise others Possess good written and oral communication skills Possess good conflict resolution skills Genuine interest in serving students Available to work afternoons, evenings, and weekends Thorough knowledge of the Intramural Sports policies and procedures. A thorough knowledge of the sport being supervised. A thorough knowledge of the officiating aspect of Intramural Sports Ability to deal with difficult people in a professional manner Certification in First Aid and CPR. Strong interpersonal skills Building Manager Job Description: Responsible for managing Student Recreation Center while professional staff is away. Supervise facility student staff and ensure all facility guidelines are enforced at all times. Duties & Responsibilities: Supervise 33,000 sq ft Student Recreation Center Open and close facility Perform all work in a cooperative an professional manner in accordance with department guidelines and procedures Assist in developing, reviewing and revising training materials for student staff Train, schedule, supervise and evaluate SRC employees in areas of the reception desk and weight room Maintain performance records Report problems to the Director Coordinate risk management Monitor services and handle customer matters Knowledge of all Recreational Sports hours, events, programs and facility access information Take initiative to work any position and assume duties if necessary Oversee facility special events/ rentals Enforce all Campus Recreation and Fitness and University Rules and Regulations Assist with bi-weekly payroll and ensure all student staff submit timesheets Maintain and update all files Communicate all pertinent employee announcements Supervise, oversee facility operations (delegate facility jobs, coordinate job requests, maintain facility supplies) 11 Keep student staff updated on facility changes, upcoming events and mandatory meetings, etc. Set-up equipment for activities in facility Enforce all facility and program policies Knowledge / Skills Required for the Job: Must be current in CPR/ AED/ First Aid Minimum of one year employment with the Department Campus Recreation and Fitness or related work experience Ability to resolve conflict Excellent customer service skills Basic computer skills Knowledge of facility equipment Cash handling experience Good communication skills Willing to work as a contributing member of a supervisory team Weekly meetings are mandatory Membership Desk Attendant Job Description: Provide customer service to patrons purchasing memberships, and other services provided by Campus Recreation and Fitness. Duties & Responsibilities: Assist with membership sales Record participation counts Answer facility and program related questions Register members for various programs Perform cash and assist with Marketplace transactions Follow proper cash handling procedures Cover equipment room Perform general office duties such as: answer phones, filing, computer operations, and run errands Enforce facility guidelines including eligibility and equipment use Assist with setting up equipment for activities in facility Perform and/or report maintenance and custodial needs Laundry service for departmental use Perform miscellaneous duties as assigned 12 Knowledge / Skills Required for the Job: Excellent customer service skills Basic Computer Skills Telephone Etiquette Good Communication Skills Cash handling experience Certification in CPR and First Aid Cardio/Weight Room Attendant Job Description: Supervise the Cardio/Weight Room located in the Student Fitness Center. Duties & Responsibilities: Demonstrate strong customer service and organization skills Provide safe and effective instruction of all cardiovascular and weight training equipment. Conduct equipment orientations for faculty, staff and students as needed Offer useful, tactful, and safe advice to individuals regarding exercise equipment. Ensure weight room is well organized and clean at all times Maintain upkeep of equipment and weight room (cleaning, racking weights, etc.) Keep hourly counts and maintenance log Assist and coordinate with fitness programming activities and promotions Properly handle emergency situations Keep all incident reports on file Inform facility users of various Campus Recreation sponsored programs. Enforce all facility and program rules. Perform miscellaneous duties as assigned. Knowledge / Skills Required for the Job: Must have current CPR certification An understanding of strength training and cardiovascular exercise. Ability to use and operate a variety of strength training and cardiovascular equipment. Knowledge of basic anatomy and physiology. Good communication skills. Excellent customer service. Personal Trainer Job Description: Develop personalized exercise programs for individuals and assist them during their workouts. 13 Duties & Responsibilities: Responsible for contacting potential clients and promoting Personal Training program. Develop safe and effective exercise programs for individuals of various fitness levels. Conduct and assess health and fitness screenings. Offer useful, tactful, and safe advice to individuals regarding their exercise program and/or use of equipment. Provide safe and effective instruction of all cardiovascular and weight training equipment. Conduct equipment orientations. Inform facility users of various Campus Recreation sponsored programs. Enforce all facility and program policies. Knowledge / Skills Required for the Job: Experience in developing comprehensive exercise prescriptions. Thorough understanding of strength training and cardiovascular exercise. Knowledge of anatomy and physiology. Ability to modify exercise programs for special populations. Good communication skills. AED and CPR certification required. Certification from a national organization is required. Intramural Sport Official/Scorekeeper Job Description: Officiate and or keep score of Intramural Team Sports including Flag Football, Basketball, Softball, Soccer, Volleyball, and other Seasonal Team Sports. Work under the supervision of the Student Supervisor of Intramural Sports along with Intramural Sports Coordinator. Attendance is required for the mandatory training and evaluation sessions. Student’s sports officiating and scorekeeping is a seasonal employment opportunity with scheduling based on weekly basis. Duties & Responsibilities: 1. Provide Pre-game assistance o Assist in setting up equipment for the evening and/or weekend activities o Assist in examining facility for safety hazards. 2. Provide quality officiating during contests o View and follow the Intramural Sports contest and enforce the rules judiciously as possible. o Oversee the Intramural Sports contest and ensure participation take place in a safe manner. 3. Assist in post game duties o Assist in completing any forms that are in need of completing. 14 o o Assist in closing down the activity and collecting equipment at the conclusion of the activities. Assist in securing facility at the conclusion of the Intramural activity. Knowledge / Skills Required for the Job: Participation and Sports Officiating experience is preferred. Knowledge of keeping score for all team sports. Thorough knowledge of the Campus Recreation and Fitness Intramurals Sports Handbook. A thorough knowledge of the Sports being officiated. Physical ability to keep up with the sports being officiated. Strong interpersonal skills. Field Attendant Job Description: Issue out equipment to all intramural participants. Validate eligibility of all participants. Organize and clean field house. Keep track of all team entry forms. Provide excellent customer service to all participants. Duties & Responsibilities: 1. Provide Pre-game assistance o Assist in setting up equipment for the evening and/or weekend activities o Assist in examining facility for safety hazards. o Clean up and set up for first game. 2. Provide Excellent Customer Service o Check out equipment o Fill out proper check out paper work o Keep ID’s organized o Organize and check all team entry forms (make sure that they are filled out completely) o Check in equipment 3. Assist in post game duties o Assist in completing any forms that are in need of completing. o Prepare the field house for closing and collect equipment at the conclusion of the activities. o Assist in securing restrooms, field house and/or facility at the conclusion of the Intramural activity. Knowledge / Skills Required for the Job: Participation and Sports Officiating experience is preferred. Knowledge of keeping score for all team sports. 15 Thorough knowledge of the Campus Recreation and Fitness Intramurals Sports Handbook. A thorough knowledge of the Sports being officiated. Physical ability to keep up with the sports being officiated. Strong interpersonal skills. 2. DISCIPLINE AND DUTIES Student Staff Expectations The Department of Campus Recreation and Fitness employees one of the highest amounts of students on campus. We believe that our programs could not and would not run if we did not have the student work force. With that said we would like to provide our employees with an outline of performance and conduct expectations so we may continuously strive to meet the needs of individuals using our facilities and programs. 1. It is your responsibility to keep current on all Campus Recreation and Fitness job specific rules and regulations. 2. You should always provide information and have the knowhow or the answer to all questions from patrons/public. 3. Staff members are expected to report to work on time. Failure to do so creates inconvenience for co workers and patrons while also risking the effective/efficient operation of our facility. 4. Student Staff will be scheduled at the discretion of the managers responsible for the program area. 5. Student staff is responsible for filling out an employee contact sheet with their name, local and permanent address, email, and telephone numbers on file with the Office Manager. Report any changes promptly. 6. All Campus Recreation and Fitness staff members must maintain current Adult CPR and AED certifications. These may be done online. Failure to do so will result in suspension until the certifications are in compliance. 7. The use or possession of alcohol, drugs, or conducting any illegal activities at work is grounds for immediate termination. 8. Attendance at all staff meetings, orientations and training sessions is required. 9. Only staff on the clock can be in staff working areas. 10. I-phones or cell phones, and headsets are prohibited during a work shift in any area. Texting, surfing the web, completing homework, studying, reading is not permitted while at work. 11. Food and drinks are not permitted at workstations. (Except Water) 12. All materials reviewed and conversations overheard during work are strictly confidential and should not be discussed outside the office or with other staff members. 16 13. You will use several forms at each location while on –duty. Please accurately complete each of the necessary forms and keep all forms neat and graffiti free; we are not the only ones who view the forms. 14. When off duty you are not exempt from any of the rules and guidelines. STUDENT EMPLOYMENT GUIDELINES Confidentiality Statement As an employee of Campus Recreation and Fitness you are not to share any departmental information such as student records, files, etc. and/or conversations. All materials reviewed and conversations overheard during work are strictly confidential and should not be discussed outside the office or with other staff members. Behavior Student employees represent the Department of Campus Recreation and Fitness to all students of Texas A&M University-Kingsville, the institution’s professional Faculty and Staff, and the general public. Your behavior, while on duty, sets the tone for all people who may use or visit these facilities or participate in our programs. You are expected to act as a model participant while participating in any of the programs, program areas and facilities. Horseplay of any kind will not be tolerated. Loud or boisterous behavior is an indicator of inadequate performance of duties. Courtesy and manners are expected when dealing with those we serve. The Director and Associate Director of Campus Recreation and Fitness reserve the right to terminate any student employee for behavioral reasons, regardless of prior warning. Appropriate Dress Employees should make every attempt to look as professional as possible (kaki or black shorts/pants and staff shirt). Student Recreation Center employees are required to wear a staff shirt. Staff Shirts will be handed out at the beginning of each semester. Staff shirts should be laundered accordingly. All staff must wear t-shirts tucked in. Weight Room attendants are required to dress appropriately to assist patrons with their workouts as needed. Sandals, open toed shoes and caps are prohibited. Intramural Sport officials are required to wear referee shirts, shorts/pants and neutral colored tennis shoes. Staff Shirts may not be worn while participating in other activities and programs. Staff apparel should not be worn in inappropriate places, i.e. Bars, parties, clubs, etc. Staff should not post pictures on websites that have staff member partaking in consumption of alcohol or any other illegal drug while in their staff shirt. Personal Trainers wear black polo MWF, blue polo T/Th with black shorts. 17 Attendance In the event that you are unable to work during your assigned time the following procedures are necessary: Employees are expected to be at work on time. You are required to be at work 10 min. prior to your scheduled time. This time should be used to discuss any pertinent problems or situations. Employees are expected to remain attentive while on duty. This means that there should be no interruptions of work due to other circumstances. (friends, phone calls, etc.) Secure your own substitute from the list of employees. Once you have secured a substitute, let your supervisor know and complete a substitution form and turn it in. The form should be completed at least 24 hours prior to work time. If you are absent without an excuse you must meet with your immediate supervisor prior to returning to work. Appropriate action will be taken. Being late for your shift, failure to show up for your shift and/or failure to inform Immediate Supervisor of a substitute will be considered grounds for disciplinary action and/or termination. Substitutions must come from same department. Timekeeping All staff is required to keep track of their own time worked. You may only work 19 hours a week. Time sheets are online. Access Time Traq through Single Sign On (must know your UIN# and Adloc -17310650) Timesheets can be completed from anywhere with a computer. Make sure dates and times are correct on time reports. Time Traq is a simple application. Employee’s timesheet is listed on the Employee Timesheet Screen. Time is entered using one of Time Traq’s Timesheet Entry Screens. When data entry is complete, the employee submits the timesheet and certifies it as being true and correct using the Timesheet Submission Screen. A schedule of biweekly pay periods will be given to you at the beginning of the semester. Delays in submitting timesheets will result in delay in getting paid. Timesheets are due at 10 am on the due day before the payroll deadline at noon. Failure to submit timesheet on due date will result in your timesheet being canceled and you will get paid on the next pay period. You will also be written up for not complying with payroll procedures. All employees are required to complete system mandated online training. Failure to do so will result in a warning and then termination. You will be notified through your TAMUK email on all training sessions required by the university. If you do not have a 18 working TAMUK email, please check your human resource tab periodically when submitting timesheets. Work Schedule Class schedule are to be submitted to manager of each program area at least two weeks before the next session. Schedules will be handed out before the semester begins. Building Managers work schedules are done monthly. Everyone is required to work a weekend shift. If you are unable to work an assigned shift it is your responsibility to obtain a substitute. All substitute forms should be filled out and turned in to immediate supervisor 24 hours prior to shift. Phone Etiquette Always answer the phone with the appropriate greetings “Hello, Campus Recreation and Fitness this is ______________ speaking can I help you?” Always answer the phone with the appropriate manner. Always take messages and fill out appropriate forms. Personal phone calls/texting is not permitted. If you need to make an emergency phone call, please keep it to a minimum. Personal long distance calls can easily be monitored. Making a personal long distance on business phones will be considered grounds for immediate termination. Pay and Compensation Student employees are not eligible for earned annual or sick leave compensation. Students are not paid at a rate established by the supervisor prior to initial service. Holidays and University Vacation Periods All holidays and university vacation periods are published annually. Students may be asked to work during break times in between semesters in order to provide continuous service to the university. Resignation Student employees who wish to resign their positions are asked to give a two week notice to your immediate supervisor in order to find a replacement. Resignations should be hand written. Accountability/Discipline 19 As members of the Department of Campus Recreation and Fitness team, employees are held accountable for their actions, responsibilities and to the public they serve. Campus Recreation and Fitness has specific expectations of its employees and will hold its employees to these expectations. Campus Recreation and Fitness has a disciplinary process in place that was created to foster accountability. Each case and incident will be handled on an individual basis. This list is for example only. Offenses Inappropriate Dress Not showing/late/leaving during a shift without notice Not filling out substitution form Inattentiveness at workstations Not completing responsibilities as outline in job description All offenses must be documented using a disciplinary action form. Forms will be placed in each employee’s folder. 1. Any act deemed unsuitable by Supervisor 1st offense-Written reprimand and/or termination** 2nd offense-Written reprimand and must meet with Immediate Supervisor and/or termination** 3rd offense- Written reprimand and must meet with Director to process termination **will depend upon individual circumstance **Any act deemed unsuitable may result in immediate termination 2. Miss a shift, late for a shift, inadequately prepared for shift 1st offense - verbal reprimand/possible loss of assignments 2nd offense - written reprimand and must meet with Immediate Supervisor 3rd offense – Written reprimand and must meet with Director to process termination Performance Evaluations As members of the Department of Campus Recreation and Fitness team, employees will be evaluated each semester by the professional staff member/program supervisor over that area. Immediate feedback will be provided to help staff members improve job skills. End of Semester performance evaluations may be used as a basis for rehire for the upcoming semester. The evaluation may also be used to determine if a merit raise should be given the upcoming academic year. To view Student Evaluation Form, refer to the Documentation and Form section. Performance Criteria 20 Dressed appropriately (Kaki or black shorts/pants and work staff shirts.) Shirts will be tucked in with a belt. Friendly, courteous and displays a favorable image of the department. Can be depended upon to learn and carefully follow outlined job procedures. Fulfills assigned shifts, arrives on time and or finds a substitute. Informs professional staff when problems occur that may impact the department. Accepts suggestions and welcomes constructive comments, seeks to improve. Attends staff meetings and training workshops. Performs duties will little of no instruction. Anticipates potential problems and acts to prevent them. Ensures safety in all activity areas. Offers suggestions for improving programs or program administration. Goes out of way to provide customer/public with accurate information. Diffuses tense situations with co-workers. Maintains a positive attitude towards the job, co-workers and customers/public. I. Departmental Guidelines The following are standard instructions that should be undertaken and followed at the Student Recreation Center. 1. STUDENT RECREATION CENTER GUIDELINES The day to day management of a building not only concerns the efficient running of the building for the enjoyment and use of all patrons; but also requires a high standard of security to ensure that the safe, clean, healthy, and enjoyable environment is provided. Team work of all management staff is necessary. Any negligence or omission in carrying out any facility usage guidelines may be grounds for termination. The following Rules and Regulations may not cover every situation or eventuality that may occur within the facility. Staff are employed to interpret and enforce the usage guidelines, as well as posted room regulations in order to maintain the safety and well-being of all customers. Members are expected to comply with these guidelines and applicable rules of the student code of conduct. If you have any questions or concerns, please contact the Department of Campus Recreation and Fitness office. ID Cards Participants must possess, and display upon request, appropriate identification. ID cards are nontransferable and for the exclusive use of the person named on the card. Cards will be confiscated if presented by anyone other than the rightful owner. The Student Recreation Center staff reserves the right to request identification at any time. 21 Conduct Use of university facilities is a privilege, and participants are expected to be good citizens and respect the rights of others. Individuals who engage in unacceptable or irresponsible behavior may have their access to facilities revoked or modified indefinitely, and/or subject to further University disciplinary action. Entrance/Exit Entry and exit of facilities must always be through the designated main entrance and exit. Individuals entering or exiting through non-designated doors are subject to disciplinary action. Food, Beverage & Tobacco/Illegal Substance Use Food is allowed only in designated areas of the Student Recreation Center. Food is not allowed in any activity area unless approved for a special function. No glass or metal containers are allowed in the Student Recreation Center. Only containers with re-sealable caps are allowed. Alcoholic beverages/Illegal substances are not allowed on the premises. Consumption of alcohol, intoxication or the appearance/smell of intoxication from alcohol or illegal substance will result in immediate removal from the Student Recreation Center and subject to further disciplinary action. THE STUDENT RECREATION CENTER IS A TOBACCO-FREE FACILITY. Smoking or tobacco use in any form is prohibited. Bicycles, Skateboards & In-Line/Roller Skates Bicycles, skateboards, in-line/roller skates, scooters, foot powered scooters etc. are prohibited at all Campus Recreation and Fitness facilities. Bicycle racks are located outside of the facility for bicycle parking. Pets Pets, other than service animals, are prohibited at all facilities. Attire Appropriate athletic attire, such as t-shirts, shorts, warm-up suits, sweat suits or aerobic clothing, is required at all times during recreation (cargo shorts or cut-off jeans are not considered athletic attire and are not acceptable) Cut off t-shirts are prohibited Protective athletic footwear must be worn in weight/conditioning rooms. Appropriate athletic footwear is required in all activity areas. Metal cleats are not allowed on playing fields. Footwear which marks floor surfaces or is worn inappropriately is not allowed. Photography and Video 22 Customers and guests of the Department of Campus Recreation and Fitness acknowledge that photographs and video tapes may be taken during activities within our programs and facilities. By participating in our programs or entering our facilities, you allow that reproductions of these photographic materials may be used in promotional activities initiated by the Department of Student Recreation and Fitness and Texas A&M University-Kingsville. Persons wishing to take pictures within the Student Recreation Center will need to obtain permission from the Director in advance. Lost & Found The Student Recreation Center is not responsible for lost or stolen articles. Members are required to store all personal belongings securely in lockers provided throughout the Student Recreation Center. Staff members are not permitted to hold equipment, valuables or bags for members. Found items should be turned in at the Member Services Desk. Equipment found in Student Recreational facilities and events will be sent to Member Services at the Student Recreation Center. Inquiries regarding items lost that day should be made at the specific location. On the following day, inquires should be made at the Student Recreation Center Member Services Desk. Personal belongings and/or unclaimed items retained at the Member Service desk after a week will be taken to UPD for proper disposal Children's Guidelines Dependants of an eligible user (student, faculty/ staff, retiree or alumni) age 16 and under are welcome to use the Student Recreation Center at no charge. They must be accompanied by their legal guardian at all times. All children 16 and under are subject to the following policies while using the Student Recreation Center: Membership Fees & Cards Dependents 16 and under of eligible users are not required to have a dependent ID Restrictions Children 16 and under of non members are not allowed to use the facility. Children 16 and under may not accompany a member unless it is his/her child. Legal guardians must participate with or directly supervise and closely watch children (16 and under) at all times in all areas of the Student Recreation Center. Supervision requirements for children 16 and under are a ratio of 1 adult member per 3 minors (only dependants of member). Children 16 and under may not enter the Cardio/Weight Room or use any cardiovascular machines located throughout the Student Recreation Center at any time. Children age 5 and under are not permitted on the jogging track. Children age 5 and under may use the locker room of the opposite gender when accompanied by an adult. 23 Children 6 years and older must use the gender appropriate locker room. Programs Children participating in scheduled, programmed activities (e.g. camps, lessons, parties, tournaments) may use the Student Recreation Center during the scheduled times for that activity only. These activities must be scheduled through the Department of Campus Recreation and Fitness. Equipment Check-Out 1. Sports equipment, such as basketballs, volleyballs etc. is checked out free of charge. 2. All check-out equipment (rentals & freebies) must be assigned to a SRC Member. Guests are not permitted to check out equipment. Valid member ID's must be presented at the time of check-out. 3. Equipment designated for indoor use must stay indoors. Patrons wishing to play at the IM Fields, Outdoor basketball courts should check out appropriate outdoor equipment. 4. The equipment will be inspected upon return. If damages occur the SRC Member will be responsible for the cost of repairing or replacing the item. Cardio/Weight Room General Guidelines 1. Patrons should use extreme caution in lifting weights to avoid potential injury to themselves or others. 2. Individual use of any one piece of cardiovascular equipment is limited to 30 minutes during peak hours. 3. To avoid congestion and waiting lines, patrons should allow others to "work in" between sets while using strength training equipment. 4. Closed-toe athletic shoes are required. No boots, dress shoes or other hard-soled shoes are allowed. 5. Appropriate athletic attire, such as t-shirts, shorts, warm-up suits and aerobic clothing is required. Jeans and/or street clothes that have rivets on them may not be worn. 6. Each patron is required to have a personal towel. (Towels are available for check out at the membership desk) 7. Each patron is required to wipe down weight equipment, benches and cardiovascular machines after use with the towels provided in the weight/cardio room 8. Personal belongings such as backpacks, wallets, etc. may not be placed anywhere in the Cardio/Weight Room. Lockers are located in the hallway and in the locker rooms for your convenience. 9. No beverages are allowed in the Cardio/Weight Room area. (Except water) 10. All equipment must be returned to its proper location after use. 11. Weight belts that may damage equipment must be removed or covered appropriately. 12. Dropping or banging of the weights is prohibited. 13. All free weight equipment must be kept in the free weight area. 24 14. Weights and bars of any kind cannot be leaned against the wall, pillars, equipment or mirrors. 15. Spotters are strongly recommended for all free weight exercises. 16. Collars must be used with all bars in the free weightlifting area. 17. Cardio/Weight room equipment (bars, plates, dumbbells, etc.) may not be removed from the Cardio/Weight room for use in another area. (ONLY Campus Recreation and Fitness Personal Trainers may remove certain pieces of equipment from the Weight Room for their use while training a client.) 18. Cardio/Weight room equipment may not be modified or used in a way in which it was not designed. 19. Only Campus Recreation and Fitness Personal Trainers are allowed to train clients in the Student Recreation Center. (Other trainers will be asked to leave.) 20. Persons 16 and under may not use the Cardio/Weight Room. 21. Upon request, Cardio/Weight Room Attendants may change the music selection. 22. Profanity, excessively loud or suggestive language will not be tolerated. Cardio/Weight Room Attendants may ask any patron to leave the facility if necessary. 23. Please direct all concerns and maintenance needs to Cardio/Weight Room Attendant. Jogging Track 1. The two inside lanes are for walking and the outside lane is for joggers. 2. Faster joggers or walkers should move to the outside lane. (#1, #2 walking and #3 jogging). 3. Slower members should move to the inside lanes (#1 and #2 walking) 4. Stretching and observation are allowed in designated locations only. 5. For all members’ safety, no loitering is allowed on the track surface. 6. Children age 5 and under are not permitted on jogging track. (This includes babies in strollers.) 7. Recreational users are not permitted to watch Intramural games from the jogging track. Gymnasium Guidelines 1. Facilities and equipment should be used for their designed purpose. 2. All belongings are to be secured at all times. Keys, backpacks and personal belongings are not permitted on gym floor. 3. Dunking is permitted on the basketball courts. However, hanging on the rim damages equipment and is not allowed. The SRC Member or guest may be required to pay for repair or replacement of damaged equipment. 4. Hitting of volleyballs, soccer balls or any other item, against the glass walls is not permitted. 5. If damages occur to Student Recreation Center equipment or facilities, the SRC Member or guest will be responsible for the cost of the repair. 6. Any individual not following appropriate regulations or behaviors will be asked to leave the facility. 7. Unreserved Open Recreation activities are available on a first -come, first-served basis with shared usage and challenge rules applying (winner stays). The designated Open 25 Recreational activity will take priority over other users. However, reservations supersede all others. Lounge Spaces 1. 2. 3. 4. Do not rearrange the furniture. Food and drinks are allowed in these areas. Please discard of all trash. Appropriate behavior is expected at all times. Foul language is not permitted. Furniture should only be used for its designed purpose. Outdoor Facilities The users of the Intramural fields, Basketball court and tennis courts during recreational sports time should abide by the following rules. 1. Entry and exit of facility must always be through the designated main entrance and exit. Individuals entering and exiting through non-designated doors are subject to disciplinary action. 2. No spitting on the courts. 3. No sunflower seeds, or gum on the court surface. 4. No glass containers allowed. 5. No dunking or hanging on basketball net/rims. 6. No attaching items to fence, light poles, or basketball goals. 7. Please respect all landscaping in the area. 8. All coolers and bags are subject to search, to ensure compliance. 9. Organized groups wishing to utilize this area must inform a facility staff member and fill out a facility reservation form in advance. Tennis Court reservations need to be handled through Health and Kinesiology Department. 10. The Department of Campus Recreation and Fitness cannot be responsible for lost or stolen property or injuries sustained while participating. ADA Compliant/Handicap Accessible Facilities The Department of Campus Recreation and Fitness is diligent in its efforts to make every part of a facility available to the community. If additional accommodations need to be made, please contact the Member Services Desk at 593-3059. The following accessibility features are available in Student Recreation facilities: Weight & Fitness Room: o Several pieces of equipment are accessible for the wheelchair user to perform a wide variety of resistance training exercises. These pieces are ADA compliant. o Dumbbells are not considered an ADA compliant exercise device. However, it is well documented that experienced handicapped strength trainers can perform a multitude of strength training exercises with this equipment. 26 *Please remember that the Weight /Cardio Room Staff are there to assist patrons. Just ask any staff member for assistance or if you are interested in the services of a Personal Trainer, please visit the Member Services Desk in the lobby of the Student Recreation Center. 2. STUDENT RECREATION CENTER PROGRAM GUIDELINES SRC Programs These programs are offered in the SRC. SRC employees strive to get participants involved in any of our programs offered. The programs will vary from semester to semester but the most popular ones are the following: Biggest Loser-8 week long program o Participants must be SRC members. o Weigh in at registration o $20 registration fee (paid at Member Services Desk) o Weigh in at the end of the 8th week. o 3 male winners and 3 female winners will be recognized. o Must lose at least 10lbs. to qualify o A free one-one session is available for each participant. Participant must schedule session with trainer. o Full time staff will do all weigh in’s Personal Training o Participants must be SRC members. o Sign up for a personal training session can be done at the Member Services Desk. o Participants may select any trainer based upon availability or personal preference. o The selected trainer will then notify the interested participant with further details. o A personal training packet must be filled out prior to first session. o The first session will be a consultation with the trainer (there is no fee for the consultation). o Sessions last an hour and there is a fee for each session. Fitness Assessments o Participants must be SRC members. o Sign up for a fitness assessment can be done at the Member Services Desk. o A confirmation on date and time will be received within two days of sign up. o Sign up must be at least 3 days prior to their preferred appointment. Group Exercise o No fee for SRC members ( punch card available for non members) o All participants must sign waiver before class. o Classes will begin at class time. Late participants will not be able to participate. o Class must have a minimum of 3 participants to take place. 27 Intramural Sports o Participants and teams must fill out a team/individual/dual entry form located online at www.IMLeagues.com o A representative, preferably the captain, from each team must attend the scheduled captain’s meeting. o Individuals can only play on one male or female team and one co-rec team. o To advance to playoffs the team must have a sportsmanship rating of 3.0 or better and can only have two forfeits. o An Intramural handbook is located online for further rules/regulations. 3. MEMBERSHIP GUIDELINES The TAMUK Student Recreation Center offers various memberships to the students, faculty, staff, alumni and retirees. Listed below are the various categories of memberships. All memberships can be purchased at the Business Office located inside of College Hall or visit the Campus Recreation and Fitness website. Student Memberships All currently enrolled Texas A&M-Kingsville students who have paid the Student Recreation Sports Fee ($135 per semester) are automatic members of the Student Recreation Center and may enter the facility by use of their TAMUK ID card. Students who are only enrolled in online classes do not pay the Recreational Sports Fee; therefore, they do not have automatic access to the Student Recreation Center. These students may purchase a membership for $135 per semester. Simply stop by the Business Office located at College hall or visit the Campus Recreation and Fitness website to purchase your membership. A current TAMUK card is required at the time of purchase. Students who drop all of their classes or are no longer considered a Texas A&M-Kingsville student, therefore they will not have access to the Student Recreation Center. Faculty/Staff/ Current benefit eligible employees of Texas A&M-Kingsville (50% FTE or greater) or retired employees are eligible to purchase a membership to the Student Recreation Center. ($135 per semester) Alumni/Retirees All graduates of Texas AM-Kingsville are eligible to purchase a membership to the Student Recreation Center ($110 per semester). To purchase the initial membership, graduates (Alumni) will have to present a picture ID and a diploma from Texas A&M University-Kingsville. At time of purchase a temporary ID card will be issued with an expiration date. Once the temporary ID card is expired the Alumni /Graduate must obtain a validated TAMUK ID card from the ID center located in the MSUB and present it upon re-entering the facility. Spouse 28 Spouses of Texas A&M-Kingsville students, faculty, staff, retiree and alumni are eligible to purchase memberships at their sponsor’s same rate. The eligible user (faculty/staff, student retiree or alumni member) must first purchase their membership in order for the spouse to be eligible for a membership. At time of purchase a temporary ID card will be issued with an expiration date. Once the temporary ID card is expired the Spouse must obtain a validated TAMUK ID Card from the ID center located in the MSUB and present it upon re-entering the facility. To purchase the initial membership, spouses must present the sponsor’s TAMUK ID card in conjunction with a picture ID and one of the following as proof of their relationship. Proof of joint check/savings account Marriage certificate Other forms (as approved by the Associate Director) Sr. Dependant (17-25) Sr. Dependants of eligible users (students, faculty/staff, retirees and alumni) must purchase a membership in order to gain access to the student recreation center. The eligible user (faculty/staff/retiree or alumni member) must first purchase a membership in order for the Sr. Dependant to be eligible for a membership. Sr. Dependants cannot sponsor a spouse or dependant. At time of purchase a temporary ID card will be issued with an expiration date. Once the temporary ID card is expired the Sr. Dependant must obtain a validated TAMUK ID card from ID center located in the MSUB and present it upon re-entering the facility. Guest All Student Recreation Center Members can sponsor a guest. The fee is $5.00 per guest. A member can sponsor up to 3 guests at a time. All guests will need to read and sign the guest log waiver before entering the facility. Guest passes are non refundable and non transferrable. The guest pass is only valid for the day that it is purchased. Guest passes will not be sold in advance for upcoming days. Punch Card Passes Punch Card passes are available for purchase at the Student Recreation Center at the Member Services Desk located in the SRC lobby. Punch Card passes can only be purchased by the sponsoring student, faculty/staff/retiree or alumni member that has a current membership to the SRC. Punch Card passes are to be punched each time the guest enters the SRC and a picture ID must accompany the Punch Card holder for verification. Adult-$35 per punch card (must be 17 years of age or older…valid ID may be required as proof of age. Sponsor must check out equipment for guest. Sponsor is limited to three guests per day. Punch Card passes are non refundable and non transferrable. Memberships Memberships will be sold all year long, but will not be prorated. If at any time a member wants to purchase a yearlong membership he/she can do so. If someone wants to purchase a 29 membership in the middle of semester then he/she will still have to pay the full fee. Memberships will be sold prior to upcoming semester. Membership Fees Listed in the chart are the prices and expiration dates of the Memberships offered for the Spring, Summer, Fall and Annual semesters of 2011 and 2012. Memberships Summer I/II Fall Spring Annually Faculty/Staff Spouse (Student, Faculty, Staff) $67.500/$67.50 $67.500/$67.50 $135.00 $135.00 $135.00 $135.00 $405.00 $405.00 Sr. Dependents (Student, Faculty, Staff or Retiree ) Alumni Spouse (Alumni) Sr. Dependents $55.00/$55.00 $110.00 $110.00 $330.00 $80.00/$80.00 $80.00/$80.00 $80.00/$80.00 $160.00 $160.00 $160.00 $160.00 $160.00 $160.00 $480.00 $480.00 $480.00 Payroll Deduction Membership deductions for the Student Recreation Center are only available to current faculty and staff during our annual enrollment. Membership payroll deductions are available for ONLY annual ($405) or 9 month ($270) membership agreements. The nine month membership is only offered through payroll deduction. You can obtain a payroll deduction form at the Member Services desk. The form must be completed and turned before September 8, 2011 (each year) in order for your payroll deduction request to be accepted. There will be no refunds or cancellations for payroll deduction memberships. Membership ID First, you will come by the Member Services Desk located in the Student Recreation Center (SRC) and purchase a membership. If you are a Faculty/Staff or a non- feeing paying student with a current TAMUK ID your ID will be activated by the next business day. If you are a retiree, alumni, or university affiliate you will be given a temporary membership that will need to be taken to the ID Center located in the MSUB. You will need to present the temporary ID in order to receive an activated TAMUK ID. Once you receive the activated TAMUK ID you will have access to the Student Recreation Center. Children (16 & under) Children of eligible users (students, faculty/staff, retirees and alumni) are admitted at no charge. They must be accompanied by their legal guardian at all times. Parent must first sign waiver of liability for each child entering SRC. Children are not allowed in the cardio/weight room and/or the indoor running track. Children cannot sponsor a guest. 4. SERVICES 30 Market Place Memberships can be purchased online. Market place is an online store for our Department. The online store allows customers to use credit cards, debit cards and checks to purchase services such as memberships, personal training, intramural fees etc. Equipment Check -Out Equipment check- out is available at the Member Services Desk free of charge. Users are responsible for the equipment such as basketballs, volleyballs, soccer balls etc. All rentals require a valid TAMUK ID card. For a full list of all equipment, please come by the Member Services Desk. Lockers Day lockers are available in each locker room. These half lockers may be secured with a combination lock which is available, for a fee, at the Member Services desk. Please note that all “day lockers” will be cleaned out every evening; locks left on the “day lockers” after closing will be cut off and contents will be taken to Lost & Found. Hourly lockers are available. They are located in the Foyer near the Cardio/Weight Room. A TAMUK ID is required to rent the hourly lockers. A lock/key will be issued at time of rental in order to properly secure all personal belongings. Towels Towels Service is available at the Members Services Desk. Bring your TAMUK ID to check out a clean towel and return the used towel back to the Member Services Desk. This service is designed to be used just like equipment check- out. Towels are required in the Cardio/Weight Room area at all times. 5. SRC RESERVATION GUIDELINES The Department of Campus Recreation & Fitness offers TAMUK departments and approved registered student organizations the opportunity to reserve the Student Recreation Center for programs and special events. Requests for facility reservations can be made in the Campus Recreation and Fitness office. Campus Recreation and Fitness reserves the right to limit or deny reservations that impact existing programs or overcrowd facilities. Scheduled activities in all Campus Recreation and Fitness facilities have priority over informal use. For Campus Recreation and Fitness facility requests contact: Department of Campus Recreation and Fitness Charles Espinosa Phone: 361-593-3057 Fax: 361-593-3389 31 Facility Request Forms are available at http://osa.tamuk.edu/recsports/forms FACTORS FOR APPROVAL Requests for exclusive use of a SRC facility are considered based on the following factors: Facility availability based on established schedule and impact to primary users (Primary users are members of the SRC and SRC sponsored programs). Compatibility of activity with facility use, function, and regulations. Health and safety considerations for participants and potential damage to equipment. Availability of appropriate supervision for safety response and facility protection. PRIORITY Priority for scheduling and use of the SRC facility is, as a general policy, extended as follows: 1. SRC Sponsored Programs (Intramural Sports, Open Recreation, Sport Clubs, Group Exercise, Personal Training, Health & Wellness Workshops, SRC Special Events) 2. HKN Credit Classes 3. Recognized Student Clubs & Organizations-Event Limited to SRC members 4. Departments and Offices-Event Limited to SRC members 5. Recognized Student Clubs & Organizations-Event Open 6. Department and Offices-Event Open 7. Off-Campus Non-Profit Organizations SAFETY AND SUPERVISION Requests should explain the event supervision plan and safety plan. In some cases, at least one of the attending individuals must have current CPR/AED/First Aid certifications and be present at all times. In order to satisfy the supervision and safety needs, it may be determined that a SRC Building Manager be present during an organization’s event. The sponsoring organization may be responsible for this cost. Signed waivers of liability are required for all participants. The SRC staff has the final authority in all decisions related to participant, spectator, and staff safety, potential facility damage, or non-compliance with facility regulations, or staff requests. This includes the authority to modify or discontinue any activity. Event organizers are expected to support and assist the staff in all decisions. 32 RESERVATION FEES There is no facility fee for recognized student organizations and Texas A&M University Kingsville Departments requesting facilities exclusively for use by the campus community. Recognized student organizations must provide proof that they are currently recognized by the Office of Student Activities. For all other requests open to the outside community the facility hourly rates are as follows: Indoor Facilities Cost for Open Event Equipment Cost $8.00/ hr (Max Lobby – Per Floor $80.00) Rectangle Tables (6’) $5.00 each $20.00/ hr (Max Indoor Running Track $200.00) Chairs $1.50 each $10.00/ hr (Max Gym Per Quadrant $100.00) Tip n Row Bleachers $25.00 per section $20.00/ hr (Max Gym Per Court $200.00) Gym Floor Covering $60.000 $40.00/ hr (Max Gym Per Two Courts $400.00) Field Paint $25.00 per field Outdoor Facilities Cost for Open Event Staff Price Per Hour Outdoor Basketball $15.00/ hr (Max Court $150.00) Officials $8.00/ hr Intramural Field – One $15.00/ hr (Max Field $150.00) Physical Plant Support Prices vary (Required staff may apply. If Physical Plant Support is required prices vary depending on services rendered.) CONDUCT The goals of the SRC are to offer a broad range of recreational opportunities to meet the needs of the campus community, encourage physical wellbeing, promote interaction that develops a sense of community, emphasize safety, demonstrate service, and support the appropriate use of resources. Any conduct that interferes with these goals or detracts from the enjoyment of others is detrimental to the program and may result in disciplinary action. Any of the following examples of misconduct apply to participants and spectators of the organization involved. Vulgar, obscene, abusive, derogatory, suggestive, or demeaning comments or gestures. 33 Threats, intimidation, or verbal aggression. Fighting or physical aggression. Being under the influence of alcohol or illegal substances. Failing to comply with requests from the SRC staff. Damaging equipment or facility. Disregarding facility regulations or other policies. GUIDELINES Requests for events that are fitness, health, recreation, or sport based are given preference. One day or short-term use requests are given preference. Requests for SRC facilities by student organizations must be made at least 2 weeks in advance and no more than three months prior to the date requested. Request from non-university groups must be made at least 3 weeks in advance. Events should encourage participation and not be primarily spectator events. Events must allow for informal recreation to occur in other areas of the facility. For sport competitions, games rules must be reviewed and approved by SRC staff prior to the event. Rules should be consistent with Intramural Sports rules. Facilities may not be used for commercial purposes or personal gain. A fee may be charged for philanthropic or fund-raising events with prior written approval from appropriate campus personnel. Events should be scheduled during regular facility operating hours. There is a limited opportunity for events to occur outside regular hours. Availability is based on overwhelming need and the demonstrated inability for the event to occur during regular hours. After hour use is also possible for events reaching a large portion of the campus population that are sponsored for the purpose of providing positive alternatives to unhealthy leisure pursuits. After hours use requires additional supervision and increased supervision cost. Gum, tobacco, and glass are not permitted in SRC facilities. Food and beverage is limited to lobby area in the first floor and, Gymnasium when the protective floor covering is in place. There will be NO HOLES MADE OR PERMANENT FIXTURES ADDED. There will be NO BYCYCLES, SKATEBOARDS or ROLLERSKATES in INDOOR FACILITIES or VEHICLES ON INTRAMURAL FIELDS OR HOLES DUG. Reservation request should include set-up time, event time, and take-down time. An INSURANCE POLICY may be required. PAYMENT is non-refundable 34 The Department of Campus Recreation and Fitness is NOT LIABLE for any charges incurred by the group reserving the facility, or injury to participants, or anyone hired for the event by the group reserving the facility. UPD Police Security will be required for all events with 100 or more in attendance, or if money is collected, or if alcohol is served. The requestor will be responsible for all security charges. Additional charges and fees may be assessed if it is determined that insurance, security or custodial services are required. Additional charges and fees will be assessed if the group needs the intramural fields to be painted for a specific sport, officials, and/or equipment. If there is any damage to the facility and/or the facility is not cleaned properly, the cost of the repairs and/or clean-up will be charged to the responsible group. 6. SRC RESOURCE TABLE GUIDELINES Student Recreation Center offers groups the chance to set up a resource table in our lobby to help bring awareness to your organization. Eligibility Before requesting permission for a resource table at the Student Recreation Center, make certain of the following: 1. Your organization is officially recognized by Texas A&M University Kingsville Student Activities Office. 2. The application form has been completed in its entirely, including the appropriate signatures. 3. The organization has not exceeded the time limit of one table representing two (2) continuous days in each calendar month. 4. Food cannot not be consumed or handed out at the SRC facility. Request Form All request forms should be completed and turned in to Office of Campus Recreation and Fitness two weeks prior to the first day requested. The Department of Campus Recreation and Fitness will only reserve two tables at any one time. When the Resource Table Request Form is approved, you will be issued a Resource Table Permit (if space is available during the time you requested). You will be notified by phone to pick up your permit in order to finalize your reservation. Resource Table Policies A copy of the signed resource table permit must be on the table throughout the time designated for use. The name of the organization and event must be displayed. Resource table users may not advertise on anything but the table reserved for their use. Do not tape or hang signs on walls or columns. Your information may not be placed 35 anywhere else within the Student Recreation Center or in any SRC flyer stands without permission from the Office Manager. A representative of the group/organization must be present at the table during the hours requested. SRC personnel are not responsible for the table and materials during the reserved time. Materials may not be left unattended. Resource table users must remove all signs and materials after each day that they run their resource table. Remove all tape and debris, wiping down the table if necessary. Materials left on the table at the end of the day will be disposed of by SRC staff. Campus Recreation and Fitness will not store materials for resource table users at any time before or after their designated table reservation. Organizations may reserve a maximum of two consecutive dates in one calendar month. All requests must be submitted at least two weeks prior to the first day and no longer than 28 days prior to the first day. Resource table users may not interfere with SRC users as they enter or exit the building by handing out information or products. Users must freely approach the table. Resource table users may not hand out the products/materials of event sponsors, companies or other organizations. Materials on display are restricted to event information and may not advertise sponsors without prior approval. They may not display the logos or banners of said sponsors. Promises made to sponsors by groups/organizations are not the responsibility of the Department of Campus Recreation and Fitness, nor is the Department bound by those promises. 7. Special Request for Facility Usage All special requests will go through the Office of Campus Recreation and Fitness and will be handled on an individual bases. Please refer all special request inquiries to Director. Once special request have been approved a facility request form will be placed in Member Services Desk facility request form binder. II. OPERATIONAL PROCEDURES 1. SUNDRY RECEIPT PROCEDURES When issuing hand written receipts you must use the sundry receipt books that are available through TAMUK. Any other receipt books are strictly prohibited. Procedures for using sundry receipts are as follows. Sundry receipts will be used for the following: Intramural team fee Program fees Personal Training Facility Reservations Membership Fees No refunds will be given as stated in our guidelines but will be addressed if necessary. If a refund is required then our office will process a paper requisition to issue out the refund. 36 A. Completing Sundry receipts Kingsville, Texas, - write in the date Received of (name of person or company making payment) Blank line written dollar amount (ex: thirty and no/100) Dollars ($_________) (ex: $30.00/xx) For (brief description of goods sold, services provided, or fee charged) Department (account number) **Account# changes for different areas Cheerleading: 324780-0520 Intramural & Fitness Programs: 324785-0520 Memberships (Cash or Checks will no longer be received at membership desk) By - signature of person writing receipt In the bottom left hand corner of receipt - type of funds received (ex: ck #2345, cash) Give original white receipt to person making the payment (DO NOT GIVE PINK OR YELLOW COPIES OUT) we need these for our records ***NOTE: If an error is made on a receipt, write VOID in large letters across the receipt and KEEP ALL COPIES TOGETHER (white, pink & yellow). Write a brief explanation of voided reason on receipt. Then proceed to rewrite the sundry receipt. B. At the end of your shift: On an envelope write down your name, shift time, and date Count amount of cash and checks collected Write down the amount in cash and the amount in checks. Enclose cash, checks, and pink receipts in the envelope and seal it. (If VOIDS were made during your shift be sure to include white & pinks receipts) After your shift place envelopes in the cash register. Deposit will be processed at 10:00 a.m. every business day and Cindy will designate and train who will be responsible for this. C. Accepting Checks: Verify the check is written correctly by checking off all areas of the check o Date must be current day o Pay to the order: TAMUK o Number amount is correct o Written number amount is correct o They have a contact phone number o K# is written on the check (if available) 2. MARKET PLACE PROCEDURES Marketplace receipts will be used for the following: Intramural team fee Program fees 37 Personal Training Facility Reservations $35 Punch Card (12 uses) $5 Day Pass Membership Fees - (Payroll deduction will also be available for faculty & staff and has already been established with the payroll office) No refunds will be given as stated in our guidelines but will be addressed if necessary. If a refund is required then our office will process a paper requisition to issue out the refund. 3. OPENING AND CLOSING PROCEDURES The following is detailed procedures for the different areas when opening and closing the facility. Cardio/Weight Room Opening a quick inspection of the area for cleanliness and orderliness make sure all equipment is turned on spot check mirrors and clean if needed Perform maintenance (see maintenance schedule) read the previous daily report start a new daily report Replenish flyers and marketing materials Closing Stack up all weights (nothing should be out of place) Turn off all exercise equipment Perform maintenance (see maintenance schedule) Complete daily report Address any concerns/issues to Building Manager. Membership Desk Opening Log into computer Log into cash register with clerk number Check phone messages Read notes from Daily Report from the day before Start Daily Report o Fill out your name and time in o Count money in register and log cash in amount o Start hourly count for 6:00am and continue until your shift ends o Write notes to next shift as needed Make sure cash register has enough receipt paper Make sure sundry receipt book is ready Check Washer/ dryer and floor drain filter is not obstructed o Wash towels from the night before 38 o Fold any towels that are in the dryer o Clean lint filter daily to prevent fire! o Continue washing towels throughout your shift o Contact full time staff if problems appear with washer and dryer Make sure Membership Services Desk is clean and clear of clutter o Keep it looking neat at all times Restock inventory Perform cash procedures for cash taken for you shift before you leave Closing Finish Daily Report o Sign time out o Count money in register and log cash out o Finish hourly count and fill in grand total if last shift Count sundry receipt money Perform cash procedures for cash taken for your shift Make sure money is secured Must finish laundry at least one hour before closing (never leave a load in washer) o Drying o Folding o Putting away Make sure Membership Services Desk is clean and clear of clutter o Keep it looking neat at all times Restock inventory 4. DAILY REPORTS Daily Reports will be required from all student recreation center student staff. All different areas will have a daily report. Building Managers will also have a daily report. Closing shift will need to address any concerns on daily report to Building Manager. Building Managers will turn in a Building Manager Daily report summarizing all other reports to the Office Manager. Reports should be completed at the end of the closing shift. To view daily reports for area see Documentation/Form section. The following are all the daily reports: Membership Daily Report Cardio/Weight Room Daily Report Building Manager Daily Report 5. REPAIR/MAINTENANCE PROCEDURES All repairs and maintenance concerns need to be communicated immediately. If a Building Manager is on duty then all repairs and maintenance concerns will be reported directly to them. If a Building Manager is not on duty then all repairs and maintenance concerns need to be reported to professional staff. View report in the Documentation/Form section. Building Manager on Duty: Communicate the concern to the Director Fill out a Facility Maintenance and Repair report. 39 Turn it in to Building Manger completed filled out to the best of your knowledge. Building Manager will then fill out there portion of the form and turn it in to the Director Building Manager not on Duty: Fill out a Facility Maintenance and Repair report. Turn it in to office manager completed filled out to the best of your knowledge. 6. EXERCISE EQUIPMENT REPAIRS When working in the Cardio/Weight Room it is your duty to perform an equipment inspection. These need to be done on a weekly basis by filling out an equipment inspection check list. If something is detected during the inspection an equipment repair form must completed. All forms must be turned into to the Associate Director when completed. Equipment repair needs may occur on a daily basis prior to inspection or after inspection. The attendant on duty will need to fill out an equipment repair form when problem occurs. To view equipment inspection checklist and equipment repair form see section Documentation /Forms. 7. BUILDING SIGNAGE All flyers and information must be approved by the Director before posting/handing out. There will be no information placed on doors, windows, glass, or walls of the Facility. All flyers, posters, and/or marketing materials will need to be posted in the right designated areas and will be posted by Campus Recreation and Fitness staff after approval. 8. DISPLAY BOARDS Display boards belong to the Student Recreation Center. Flyers and marketing materials cannot be posted in the display boards without approval. These boards will house all inside marketing materials first before other material can be posted. If it is a marketing piece from outside then it must have an approval stamp. If not please take flyer down. 9. DIGITAL SIGNAGE Digital Signage boards are mandated by the Office of Campus Recreation and Fitness. Postings will be decided by the Director. There will be no outside request for digital signage. The digital signage will be used strictly for Campus Recreation and Fitness programming. 10. MAILBOX Each employee will have a mailbox. It is important that you check your mailbox daily. Communication is of high priority. All communication from the main office will be sent through these mail boxes. Please keep mail boxes clean and clutter free. Scheduled staff meetings, payroll deadlines, and other high importance materials will be sent to you through your mailbox. 11. COMMUNICATION DEVICES (N/A) Two-Way Radio Protocol Two-Way Radios are an essential part of our daily operation. The radio assigned to you during your shift/area should be with you at all times and you will be held responsible for it. When using two way radios: 40 Say who you are and to whom you are calling Be brief and speak clearly Only engage in work related conversations Be discreet when asking for assistance via the radio for life-threatening situations, serious injuries, fights, or difficult customers. Radio transmission will be monitored by the professional staff, TAMUK staff, and the Federal Communications Commission (FCC). The FCC has the authority to fine the University up to $25,000 per radio if radios are improperly used. III. EMERGENCY PROCEDURES 1. EMERGENCY DUTIES/PLAN A critical incidence emergency response plan has been created to help guide the employees in case of an emergency. All employees should thoroughly know the following information in the case of an emergency: ADRESSES (in case of ambulance assistance): TAMUK Student Recreation Center 1020 West Avenue C Kingsville, Texas 78363 TAMUK Intramural Playing Fields University Blvd and Corral Ave. Kingsville, Texas 78363 PHONE NUMBERS Student Health and Wellness/Counseling Services, x 3991, if after hours contact UPD Physical Plant, x3312, if after hours contact UPD Director of Campus Recreation and Fitness Charles Espinosa, (w) 361-593-3057or (mobile) 361-813-5595 Intramural Coordinator of Campus Recreation and Fitness Anthony Kreitzer (w) 361-593-4771 or (mobile) 937-689-7832 Fitness Wellness Coordinator/Lecturer Joe Seccrest (w) 361-593-4772 Cheer Coach Tommy Escudero (w) 361-593-4477 PHONE LOCATIONS IN STUDENT RECREATION CENTER Member Services Desk (x3059) Cardio/Weight Room Desk (x4776) Intramural Coordinator (x4771) Office Manager Office (x3065) 41 Cheerleading Coach Office (x4477) Break Room (x4777) Fitness Coordinator (x4772) BLUE LIGHT EMERGENCY PHONE LOCATIONS (THESE PHONES CALL DIRECTLY TO UPD.) On the South East side of the SRC in between the building and Tennis Courts. On the East side of the intramural playing field. IN EVERY SITUATION Quickly assume control Use your CPR training when necessary Stay Calm Always fill out the accident/incident report form If it is a serious incident, contact Charles Espinosa, Director of Campus Recreation and Fitness or Romy Timmons, Associate Director of Campus Recreation and Fitness ACCIDENTS AND PROCEDURES Mild Injury Minor bleeding Rolled ankle Bloody nose, etc. Stop the clock and allow teammates to remove the injured person from the playing field/court. Allow a substitute for the injured player and resume play. Encourage the injured to administer first aid for them self. If you need to help, always use gloves and follow the procedures within your scope of training. First Aid kit is available at the Member Services Desk. SEMI-SERIOUS ACCIDENT/INCIDENT/INJURY Heat Exhaustion Asthma Problems Vomiting Dizziness Unclear Vision Feeling Faint, etc. If an accident or incident looks semi-serious but does not require emergency personnel, immediately contact UPD, 2611 and let them provide first aid. Stop the clock and clear the playing field/court until the situation is under control. Allow UPD to administer first aid. Do not move the injured person until UPD arrives. SERIOUS ACCIDENT/INCIDENT/INJURY Knocked Unconscious Heat Stroke 42 Severely Broken Bone Chest Pain Difficulty/Stopped Breathing Choking Stroke Change of Color Seizure Severe Blood Loss, etc. If there is a very serious or life threatening accident or incident that occurs during a Recreational Activity, CALL 9-1-1 immediately. Don’t move the injured person unless their location presents an immediate risk to their safety. One to three officials should stay with the injured person/people while players and spectators give at least a 30 foot buffer to allow staff to aid the injured. If a friend or roommate can provide needed information related to the injured, ask them to assist. Wait until UPD or EMS arrives and have them administer First Aid. If CPR or rescue breathing is necessary, provide appropriate procedures within your scope of training (an automated external defibrillator is located at the members services desk). Allow UPD/or EMS to take over as soon as they arrive. SECURITY (IMPROPER ENTRANCE, FIGHT, ALTERCATION, OVERLY DISGRUNTLED PERSON) 1. During regular office hours notify the nearest professional staff (this person will direct any further action). During evenings/weekends notify Building Manager if time permits. 2. If needed, call University Police 593-2611 a. Identify yourself by name and as a student employee of Campus Recreation and Fitness b. Tell them situation and your location. c. Meet the dispatched officer. 3. Complete an Incident Report Form and immediately submit it to the Building Manager and/or Director. MINOR INJURIES 1. 2. 3. 4. 5. Check with the injured individual about the nature of the injury. Administer first aid as appropriate. Complete Accident/Injury Report. Ask permission to call for emergency assistance. If you are in doubt, call UPD 593-2611. Use your judgment for all situations. MAJOR INJURIES AND/OR LIFE THREATENING 1. If the situation is life threatening the first responder needs to get the AED to have on hand. 43 a. Remain with the victim and have someone else call EMS immediately with the following information. i. Identify yourself, location, and nature of call. ii. What entrance to use. iii. Where someone will meet the responding EMS staff. iv. Make sure to note the time of call and arrival of EMS on the report. b. In a life threatening situation it is very important to react quickly and calmly. After victim has been removed, compose yourself and recount the accident/injury to UPD. c. Completely fill out the Accident/Injury report in as detailed a manner as possible. d. The building manager should immediately notify the Associate Director or Director. Department of Campus Recreation and Fitness CRITICAL INCIDENCE/ EMERGENCY RESPONSE PLAN Be prepared to Act in an Emergency Situation Be aware of Access to Phone & First Aid Kit 1st Responder—ACT!! 1. 2. 3. Provide assistance to Victim, within your capabilities Assess Victim: Life Threatening Emergency or Non-Life Threatening Emergency Administer First Aid as appropriate If Life Threatening: 1. 2. 3. 4. 5. Call to Activate EMS (911) – identify yourself, location, and nature of the call. Have victim’s emergency information and accident/injury report ready for EMS. 1st Responder will remain with victim until EMS arrives. Notify Associate Director/Director (have cell # accessible) Complete and forward injury report for Associate Director’s review for next day. Verbal follow up may be required. ***AED is located in by the Membership Services Desk READY FOR USE (ALARM WILL SOUND WHEN OPENED)*** If Non-life Threatening: 1. Fill out accident/injury report completely. 2. Complete and forward accident/ injury report for Associate Director’s review. Place in mailbox. 44 3. For all Intramural injuries notify Intramural Coordinator, Philip Compary. Contact Information: Charles Espinosa- Cell 361 813-5595 In case of Ambulance Assistance: TAMUK TAMUK Student Recreation Center Intramural Playing Fields 1020 West Avenue C University Blvd and Corral Ave. Kingsville, Texas 78363 Kingsville, Texas 78363 2. BLOOD BORNE PATHOGENS Campus Recreation and Fitness employees must be trained in emergency procedures including handling injuries involving exposure to blood or bodily fluids. Knowledge of emergency procedures is extremely important. Exposure to blood borne pathogens may occur when handling injuries or cleaning up after injuries or other bodily fluids. Follow the universal precautions when you become involved with such a situation. According to the concept of universal precautions, all human blood and human bodily fluids are treated as if to be infections for HIV, Hepatitis-B, and other blood borne pathogens. Treatment: 1. All first aid responders must wear protective gloves when treating injuries involving blood, bodily fluids, non-intact skin and mucous membranes. 2. If gloves are not immediately available during an emergency involving blood, bodily fluids, non-intact skin and mucous membranes, a bulky cloth or towel may be used until proper medical material arrive. Do not us your bare hands. 3. Mouth barriers should be used any time rescue breathing or CPR is given. 4. Any participant in any contact sport with a bleeding wound must be removed and the wound treated and covered before being allowed to continue participation. If the participant has bloody clothes, those clothes must be removed and may not be worn during play until they have been machine-wasted. 5. After treating any injury you must wash your hands with soap and running water immediately, even if you have worn protective gloves. If running water is not available, use antiseptic wipes as a temporary wash until you are able to wash your hands with soap and water. 45 Use of Personal Protective Equipment Protective barriers reduce the risk of exposure to your skin to potentially infective materials. Vinyl gloves reduce the incidence of contamination of hands, but cannot prevent injuries. As recreation professionals, we are also concerned about infection with HIV and Hepatitis-B trough the administration of CPR. Protective masks are available to employees who may be in a situation to administer CPR. These devices have one-way valves to prevent the victim’s saliva or vomit from entering the caregiver’s mouth. Masks, eye shields, and Aprons/gowns are available in the First Aid cabinet at the Membership Service Desk. Disposal 1. Any contaminate bandages, gloves, gauze, towels, sharps (e.g. broken glass), etc., must be disposed of properly. Biohazard disposal containers are located in the Student Recreation Center, and at the Intramural Field House (see section entitled Biohazard Containers). Place any such items in the designated container and make sure the cover to the container is secure. 2. Wet towels, bandages, etc., should be placed in a plastic biohazard bag and sealed with tape before being placed in a biohazard container. 3. Contents from containers will be disposed of by Occupational and Safety Programs Office. Pick up of biohazardous material will be coordinated by the program directors and the Risk Manager on as as-needed basis. Cleaning and Decontaminating Blood Spills All spills of blood and blood-contaminated fluids should be promptly cleaned up using the blood clean-up spray disinfectant in the following manner while wearing vinyl gloves. Visible material should be removed with disposable towels or other appropriate means to ensure against direct contact with blood. The area should then be decontaminated with an appropriate germicide. Always use a broom and dustpan to clean up sharp objects—do not use your bare hands. Laundering When using universal precautions in the handling of all soiled laundry, such as towels used to clean up blood from an injury, extreme caution should be used. Personnel involved in the bagging, transport, and laundering of contaminated clothing should always wear protective gloves. Whenever contaminated laundry is wet and presents a reasonable likelihood of soakthrough or leakage from the bag or container, the laundry shall be placed in and transported in bags or containers which prevent soak-through and/or leakage fluids. 46 Biohazard Containers Area Student Recreation Center Exposure Biohazard Container Location Behind Member Services Desk 1. Any participant who has been directly exposed to blood, bodily fluids or mucous membranes without the use of personal protective equipment must fill out an Accident Report form and immediately submit it to the Director. All employees have access to these forms. 2. Wash hands or exposed skin with soap and hot water. Rinse mucous membranes with water (e.g. eyes). 3. Any participant or employee who has an exposure incident will be directed to Life Services and Wellness for a blood test and full Hepatitis-B series within 24 hours. An incident Report must be completed and immediately submitted to the Environment Health and Safety Office. Vaccination Information (Pre-Incident) If you wish to be vaccinated for the Hepatitis-B Virus (HPV), you will be required to attend the Blood Borne Pathogens training offered through Human Resources to obtain the vaccination series. Vaccinations are available at Student Health Services. You will be responsible for any associated costs. 3. NATURAL DISASTERS/EMERGENCIES EVACUATIONS PROCEDURES Evacuation may be necessary due to fire, bomb threat, weather or other emergencies. All employees need to help evacuate the building. Exit through emergency exit doors in SRC. Use the phrase “We have an emergency in the facility, please leave via the nearest emergency exit immediately.” Don’t stop to answer questions. All staff must escort patrons out the nearest emergency exit. Cardio/Weight room patrons should assemble across the street at the Pharmacy building. Gymnasium and other patron should assemble by the Tennis Courts on the East side of Building by the bleachers. WEATHER CONSIDERATIONS If the University is closed then all sports are cancelled. Otherwise, games will be played as scheduled. Severe Thunderstorm Warning Or Lightning- If you are in a mild thunderstorm outside, you may continue to play. If lightning follows the thunder, stop games immediately and have everyone leave the fields. 47 If a severe thunderstorm warning is issued by the National Weather Service, encourage all patrons to go inside SRC, away from large windows and wait out the storm. These storms are characterized with dangerous conditions such as high winds, lightning, damaging hail, and heavy rain. Hail Storm- During a heavy hailstorm, stop play and bring everyone inside SRC. If the storm worsens, or its path remains directed toward the Kingsville area a(n): "mandatory evacuation" order may be called by local officials-this means all citizens should immediately begin seeking shelter elsewhere and that a potential serious threat to one's safety may be imminent if one does not leave. Citizens are not required to leave, but should leave the area for their own safety. During a "mandatory evacuation" A&M-Kingsville will most likely cancel classes and begin closing the residence halls. The campus community will be asked to leave and to follow their personal plan for safety. Students will be strongly encouraged to rideshare so every student has a place to go and a way to get there. Often during this type of evacuation the local community will provide some minor assistance to those that do not have the means to depart the area on their own. As always, individuals should always have a personal plan should this not be immediately available. "forced evacuation" order may be called by local officials -this means local law enforcement or military may travel throughout the local community and insist that all residents depart the area for their own safety and the safety of the community. Citizens are required to comply with this order as noncompliance may result in one's death. "involuntary evacuation" order may be called by local officials -A&M-Kingsville will likely advise the campus community to begin seeking shelter elsewhere. Students, staff, and faculty should begin immediately implementing their own personal plan. The campus will likely remain open. Off campus students, as local residents of the city and county, will be encouraged to follow evacuation information provided by the local community. Some assistance will likely be provided by A&M-Kingsville, such as shuttle service, for a very limited amount of time. Hurricane Preparedness When a tropical storm or hurricane enters the Gulf of Mexico, the CMT immediately meets and begins to provide regular campus advisories to faculty, staff, and students via the campus email and web system. These short advisories are intended to provide some information to the campus community and to assure the campus community that the CMT is meeting and monitoring the activity in the Gulf. The hurricane procedures for the campus are based on the severity of the storm and the amount of time before the actual storm may reach Kingsville. For example, if the storm is a category 1 or 2 storm, the campus will likely remain open and effort will be made to keep the campus community informed. At 72 hours, 48 hours, 36 hours, etc. different decisions and activities occur throughout campus. Outdoor supplies may be secured, roofs may be inspected, and hazardous chemicals may be secured in anticipation of a 48 hurricane. Of course things are subject to change depending on the projected path of the storm. Earthquake Stop games immediately and advise everyone to take cover. If inside, crawl under a table or desk or stand under a solid structure such as a doorway. Stay away from all exterior windows. Do not advise anyone to leave the building during the earthquake. Once the shaking stops, employees should initiate the evacuation procedures immediately and move outside and away from building structures, utility lines and power poles. After-shocks often occur. Employees should be directed not to re-enter the facility until directed to do so by University officials, because the building may need to be inspected. FIRE If a fire alarm sounds, call Emergency at 9-1-1 and immediately evacuate the building. Fire extinguishers are located in SRC: o Downstairs 3 in the gymnasium (north, west and east wall) 2 in the Cardio/Weight Room (by the water fountains and by the emergency exit door on the west side of room. 1 by the water fountains next to the locker rooms o Upstairs 2 around the indoor track (west and east wall) 1 by the vending machines For a minor fire that appears controllable, direct the fire extinguisher discharge towards the base of the flame. Remember the acronym PASS when using a fire extinguisher: o Pull the pin o Aim at the base of fire o Squeeze the trigger o Spray until extinguished BOMB THREAT PROCEDURES Bomb threats and other threats of violence are serious emergencies that require prompt attention. Although bomb threats are rare, they are most likely to occur during final exams. Even though evacuations are disruptive, personnel will be required to evacuate; and a safety perimeter will be established around the affected buildings in the event of a bomb threat. If you receive a bomb threat over the phone 1. Remain calm and act courteous. If feasible, notify another person to listen on another extension. 2. Take notes on the caller's threat, tone, voice characteristics, and background noise. 3. Upon receiving a threatening call, complete the bomb threat checklist. 4. Notify UPD IMMEDIATELY (ext. 2611). 49 If you are a Building Emergency Manager; Upon receiving notification of the bomb threat, each Building Emergency Manager’s responsibilities within the affected buildings are as follows: 1. Ensure that UPD is aware of the bomb threat. 2. Initiate evacuation procedures. 3. Disseminate information regarding the status of the bomb threat to the departmental personnel within your area. ACTIVE SHOOTER/GUNFIRE OR HOSTAGE SITUATION Remember the OUT’s Figure OUT A heightened state of situation awareness. Quickly assess the circumstances. Get OUT If an easily accessible safe way out of the areas is possible, use it. Call OUT Call 911 to make emergency responders aware of situation. Hide OUT If unable to leave (escape) find a place to hide, preferably a place where you can lock the door. Be sure to turn cell phones to vibrate or silent mode. Keep OUT Make it difficult for the aggressor to reach you. Spread OUT Do not collect in large groups. Spread out to become less of a target. Help OUT If possible assist those with injuries around you. Take OUT If all else fails be ready to take out the aggressor. VIOLENCE IN THE WORKPLACE Texas A&M University-Kingsville will adhere to a “zero tolerance” of violation of the law and of violence in the workplace. Any person in violation of this policy will be subject to disciplinary action. This policy extends to persons connected with our business including vendors or others who interact with our employees. A climate of fear or intimidation will not be tolerated at TAMUK. Threatening behaviors, acts of aggression and violence will result in appropriate action by the University. Examples of Workplace Violence Threats, direct or implied (in person or via phone, fax, e-mail or other manner) Physical conduct that results in harm to people or property Possession of deadly weapons on TAMUK property Intimidating conduct or harassment that disrupts the work environment or results in fear for personal safety. 50 Workplace Violence Prevention Workplace violence is not acceptable behavior; it is against the law. You should expect to have an environment free from violence. Be aware of what is going on around you at all times. Awareness is proven method for increased personal safety. Report any suspicious, unusual or threatening behavior! Do not hesitate to ask/call for help! Remember: A safe workplace is everyone’s responsibility. SEXUAL ASSAULT PREVENTION AND RESPONSE All members of the campus community should be aware that sexual assaults, including date or acquaintance rape, are prohibited by state laws. And university protocols, and will be viewed by Texas A&M University Kingsville, as a serious matter. The university educates the student community about sexual assault and date rape. The University Police Department offers sexual assault education and information programs to University students and employees upon request. Literature on date rape education, risk reduction and University response measures is available through the Center of Life Services and Wellness. Complete Sexual Assault Policy is online at http://osa.tamuk.edu/studenthandbook/sexualharassments.html. You can also contact UPD (593-2611) for information. TAMUK COMPLIANCE Texas A&M University-Kingsville Statement of Policy and Intent represents our commitment to equal employment and educational opportunity. In conformance with federal and state law and university policy we are guided by the principle that there shall be no difference in the treatment of individuals because of race, color, religion, national origin, sex, age, disability, veteran status. Equal opportunity and access to programs shall be available to all members of the university community, both students and employed personnel at every level, and to all units, facilities, and services of the university. In the employment of all personnel, the university recognizes that, as a public agency, it has a further commitment: it is obligated to support federal and state policies which seek to achieve equal opportunity in employment for members of underrepresented groups, women, individuals with disabilities, and Vietnam era and disabled veterans. As used in this document, underrepresented groups will include African-American, Hispanic, Asian, Hawaiian/Pacific Islander, American Indian/Alaskan Native. Two important concepts are embodied in equal employment opportunity: 1. Nondiscrimination 2. Affirmative Action 51 Affirmative action requires more than employment neutrality. It requires Texas A&M University-Kingsville to make efforts to recruit, employ, retain, and promote qualified women, members of underrepresented groups, individuals with disabilities, and Vietnam era and disabled veterans. The affirmative action concept requires positive action to insure against perpetuation of benign neutrality in employment practices. The Compliance Office regularly disseminates information concerning: Policies and programs as set forth in the Affirmative Action Plan Americans with Disabilities Act Sexual Harassment Prevention Complaint procedures For more information or copies of brochures, please contact: The Compliance Office TAMUK MSC 221 Lewis Hall, Rooms 130 (361) 593-4758 52 IV. DOCUMENTATION/FORMS Campus Recreation and Fitness Student Employee Evaluation Employee Name:__________________ Position:__________________________________ Evaluation Period:_________________ Individual Completing Evaluation:______________ _________________________________________Unacceptable_____Meets______Exceeds_ Administrative: 1. Punctuality 1 2 3 Expectations: Arrives at work in uniform and ready to work on time. Comments:___________________________________________________________ _____________________________________________________________________ 2. Proper Attire 1 2 3 Expectations: Has on neat staff t-shirt that is tucked in, proper shorts or pants, proper footwear and name tag. Comments:___________________________________________________________ _____________________________________________________________________ 3. Attends and participated in meetings/trainings 1 2 3 Expectations: Arrives to meetings/trainings on time and actively participates in discussions and activities Comments:___________________________________________________________ _____________________________________________________________________ 4. Displays knowledge of Department policies 1 2 3 Expectations: Knows and is able to inform participants of policies within the facility and department. Comments:___________________________________________________________ 53 _____________________________________________________________________ Job Competence: 1. Displays knowledge of program area 1 2 3 Expectations: Is able to display skills and competencies relevant to program areas Comments:___________________________________________________________ ____________________________________________________________________ 2. Effectively performs positions responsibilities 1 2 3 Expectations: Is able and willing to complete the responsibilities of the position outlined in the staff manual Comments:___________________________________________________________ ____________________________________________________________________ 3. Communication and teamwork 1 2 3 Expectations: Maintains constructive and professional interactions with patrons and co-workers .Informs supervisors of potential problems and of scheduling issues in a timely manner. Shares responsibilities and works well with others. Comments:___________________________________________________________ _____________________________________________________________________ Displays ethics and personal responsibilities 1 2 3 Expectations: Displays honest and truthful behavior. Comments:____________________________________________________________ _____________________________________________________________________ 4. Job Commitment: 1. Positive Attitude 1 2 3 Expectations: Demonstrates an enthusiastic and constructive demeanor. Looks on the bright side and encourages others. Has fun while at work. Comments:___________________________________________________________ _____________________________________________________________________ 2. Consistency 1 2 3 Expectations: All participants are treated equally. Policies are enforced uniformly. Displays a high level of commitment. Comments:____________________________________________________________ 54 _____________________________________________________________________ 3. Customer Service 1 2 3 Expectations: Greets patrons consistently and genuinely. Actively listens and responds to patrons. Follows through with support and encouragement. Comments:____________________________________________________________ _____________________________________________________________________ 4. Initiative and Problem Solving 1 2 3 Expectations: Gets tasks done without being asked. Anticipates/addresses work issues and opportunities to improve. Comments:___________________________________________________________ ______________________________________________________________________ Job Development: 1. Displays Leadership 1 2 3 Expectations: Demonstrates leadership qualities amongst co-workers and patrons. Comments:____________________________________________________________ ______________________________________________________________________ 2. Inclusion 1 2 3 Expectations: Supports the Campus Recreation Diversity and Inclusion Statement Comments:____________________________________________________________ ______________________________________________________________________ Performance Evaluation Scale: 30-36 Exceeds Expectations 17-29 Meets Job Expectations 12-16 Unacceptable Total:_________ Additional Comments: These comments should summarize oral feedback for the evaluation period and outline elements of a plan for that staff member’s ongoing development, identifying (1) strengths, (2) opportunities for improvement, (3) development goals and eventually (4) progress made toward those goals. 55