Information Resources Council March 28, 2006 Attendees: Next meeting topic will be Online Learning and GIS (4/11/06); Justin volunteered to scribe. The topic for 4/25/06 will be Copyright. Sarah will recruit a faculty member to take minutes. Focus topic for today’s discussion is Academic Technologies at Skidmore with Justin Sipher leading the conversation. Justin began with updates on the IT Instructional Technologist Search. A subset of the search committee reviewed the pool of 25 candidates and selected 7 to bring forward to the committee. The search committee then agreed to remove one of the 7 candidates from the list and Beth will now arrange telephone interviews with the 6 remaining candidates. Both faculty and IT staff will be present for each of the phone interviews. Justin also mentioned to the committee that the IT leadership team is visiting 4 different colleges to see how they are organized, and generally how they operate. It’s an initiative to get IT thinking out of the box about our organization. Colleges to be visited: St. Lawrence, Hamilton, Bowdoin, and Bucknell. Academic Technologies Conversation: Justin presented 3 guiding principles in Academic Technologies: Infrastructure, Experimentation, and Faculty Awareness Infrastructure – To provide a highly reliable and predictable set of core services. Minimize technology-based disruptions. Better prepare ourselves (IT) to minimize down time. Justin commented that it is something we need to work on. Experimentation – Pushing the envelope in new directions. Experimentation consists of research and development efforts, which put high reliability at risk. Realistic expectations need to be recognized when using newer technologies. IT can’t guarantee the same level of functionality in this area as they can for core services. Faculty Awareness – Improving processes for implementing new technologies. Academic Technologies needs to make faculty better aware of the possibilities and implement a process for determining what gets explored and supported. Academic Technologies also needs to continue increasing awareness of NITLE possibilities and ELI studies. It was stated that ultimately it is the institution’s responsibility to determine how or to what extent instructional technology (academic technologies) resources need to be supported. It was suggested by one attendee that there is an imbalance between academic and administrative resources. This imbalance is not healthy, and there is not enough knowledge redundancy. Justin noted this came to a head this past fall semester with WebCT failures we experienced. IT has increased awareness within the department of the importance of academic servers. There are current plans under way to augment the IT server group to better address the issue and strive for balance. Another attendee commented that there is a good brain trust of Oracle and Coldfusion support in IT. He asked if there are plans to broaden support for other applications such as MYSQL and PHP, to which Justin agreed that IT needs a broader knowledge base. The department needs to continue looking broadly and not relying too heavily on a few single technologies. It was pointed out by another IRC member that flexibility and reliability cost money, and that Skidmore is getting too technology savvy to ignore the costs. The conversation then turned to the challenges inherent with priorities and resources. One IRC member asked, “What proportion of the IT budget is going to redundancy, as opposed to creativity?” Justin replied that probably 10% of the IT budget goes toward creativity, and that the biggest challenge with creativity is not budgetary, but staffing oriented. In order to maximize the efficiency of the present IT staff, the department has to make conscious decisions to stop doing some things, and to not explore in areas that can’t be reliably supported. Scribe: Beth Dupont