RICHARD A. SCORCE
63-25 77th Place
Middle Village, NY 11379
(718) 894-7967
richardscorce@hotmail.com
SUMMARY
Associate Professor of Computer Science teaching, or having taught, a broad variety of courses
including Introductory Programming, C++ and COBOL programming languages, Database
Management Systems, Systems Analysis, Operating Systems, Data Mining and the full Cisco
CCNA Networking curriculum at St. John's University. Contributor to the design of several
Computer Science courses both on the undergraduate and graduate level. Fully involved in service
to St. John's University community including participation in the Academic Service Learning,
Computer Science Mentoring and Learning Community programs. Also provide technical support
and management of the St. John's Law School Moot Court database.
Industry background includes over three decades of experience involving software applications
management, database systems design, quality assurance management and serving as the National
Director of technical support for TIAA-CREF. Have remained hands-on technically proficient
while exercising solid management skills. Well versed and experienced in all phases of the
Systems Development Life Cycle and have utilized Information Engineering and Structured
Analysis development techniques. Have managed projects in the Mainframe, Mid-range,
Client/Server and Web environments. Excellent management skills in staff selection, leadership,
team building, and project management.
PROFESSIONAL EXPERIENCE
ST. JOHN’S UNIVERSITY
2004 – Present
ASSOCIATE PROFESSOR – COMPUTER SCIENCE
Teach a variety of Computer Science courses including C++, Software Applications, Data
Base Design, Operating Systems, Data Mining, Systems Analysis and the full Cisco CCNA
Networking Academy curriculum. Have taught fifteen courses over sixteen semesters and hold
the Cisco CCNA (Cisco Certified Networking Associate) certification. Fully active in four
service related programs in support of the Computer Science Division, the College of
Professional Studies and the St. John's Law School.
TIAA-CREF
1992 - 2003
NATIONAL DIRECTOR APPLICATIONS & TECHNICAL SUPPORT (2000 – 2003)
 Managed web-based and client/server projects in support of the Sales Force including Sales
Leads, Goals, CRM and Event Scheduling. Development environment included Oracle,
SQL, MS Access, the MS Suite and Visual Basic.
 Responsibilities included the planning, specification, acquisition and implementation of all
related Information Technology hardware and software, tools and services for fifteen
hundred associates in the Sales area of the company. Managed the image definition,
planning, testing and rollout of all software images for the area. Also was responsible for
the provision of ad-hoc and regularly scheduled reports generated in BI Query, M/S Access
and Visual BASIC with access to five different data models.
 Managed a staff of thirty-seven associates dispersed across the nation, a five and a half
million-dollar expense budget and a three million dollar capital budget.
SR. PROJECT MANAGER (1992 – 1999)
 Managed a new development Long Term Disability Client/Server project (AS/400 and
Novell LAN) consisting of nine IS team members and eight consultants. Utilized
Information Engineering practices and tools (ADW for the upper case and SYNON for the
lower case) to specify, design and develop the application. Supplemented IE and
Client/Server techniques with traditional life cycle methodologies and prototyping. Overall
project budget was in excess of four million dollars.
 Also managed the implementation and maintenance of a Long Term Care Client/Server
project.
NATIONAL BENEFIT LIFE INSURANCE COMPANY (Sub. of Citicorp)
1985 - 1991
VICE PRESIDENT/MIS (1989 – 1991)
 Managed the MIS department consisting of twenty-one professionals including
applications development, computer operations and production/technical support groups.
Full responsibility for all MIS functions including strategic and business planning with user
community, technical planning, staffing, applications development, remote site computer
operations and budget control. Reduced MIS budget from 4.5 to 3 million dollars annually
while improving service levels through local PC distribution of corporate mainframe data
and by the downsizing of additional mainframe applications to a local LAN.
ASST VICE PRESIDENT/DIRECTOR APPLICATIONS DEVELOPMENT (1987 – 1988)
 Managed all applications development, enhancements and maintenance as well as micromainframe links and LANs. Projects included claims, new business, reinsurance, renewals,
billing and commissions. Technical environment included CICS, Datacom DBMS,
COBOL, and Assembler.
PROJECT MANAGER (1985 – 1987)
 Managed three application development projects as well as the database function consisting
of eighteen IS professionals.
BANKERS TRUST COMPANY
1977 - 1985
ASSISTANT VICE PRESIDENT/GROUP PROJECT MANAGER (1980 – 1985)
 Managed a group of twelve IT analysts and programmers for the specification, design and
development of Personal Trust/Wealth Management systems, utilizing CICS and IMS,
including:

Performance Measurement System to measure the growth of a client's portfolio in
comparison to standard indices.

Automatic Cash Management, Bond Trading and Customer Statements.
TECHNICAL TRAINING MANAGER (1978 – 1979)
 Developed and managed the Technical Training Center supporting the eight hundred
member corporate MIS department. Budget responsibility was for two and a half million
dollars. Developed and administered all technical training courses for both IBM
mainframe and DEC mini-computer environments. Hired and trained one hundred and
thirty-two entry-level programmers in a highly successful program. Developed a critically
important Project Management program and also provided user training in PC technology
and 4GL's.
QUALITY ASSURANCE MANAGER (1977 – 1978)
 Joined this group as an internal consultant responsible for the quality assurance function of
all Trust projects. Actively participated in all phases of the Systems Development Life
Cycle to assist project managers with the development of project plans, business
specifications, design, development, testing and implementation of large scale mainframe
and minicomputer applications. Promoted to Manager of this group.
MANUFACTURERS HANOVER TRUST COMPANY
1973 - 1977
PROJECT MANAGER AND QA MANAGER
 Managed an applications development group of twelve IT developers for the original
development and subsequent maintenance phase of a Personal Trust system which
supported the high wealth customer business unit. Had joined the QA group upon
employment and advanced to manage that group.
MERRILL LYNCH/PIERCE, FENNER AND SMITH
1970 - 1973
PROJECT LEADER, SYSTEMS ANALYST AND DESIGNER
 Led projects to develop and install Merrill’s first Security Master File as well as an on-line
back office Securities Movement & Control system.
HARDWARE/SOFTWARE SUMMARY
HARDWARE/
& ENVIRON:
IBM S/390, AS/400, IBM PC's, both desktops and Thinkpad laptops, Cisco
servers, Mainframe, Client/Server and Web.
SOFTWARE:
OS MVS, CICS, VSAM, OS/400, OS/2, Windows 2000, ADW, SYNON,
Datacom DBMS, DB2, SQL, M/S Access, Microsoft Suite and Novell.
DEVELOPMENT:
Traditional Systems Development Life Cycle, CMM, CMMI, and RUP;
 Process modeling, data modeling, Software Engineering practices
and Structured Analysis; QA, PMO, PSO management experience.
LANGUAGES:
C++, COBOL, BASIC, Visual BASIC, Assembler, SYNON, 4 GL's,
report generators and code generators.
TEACHING EXPERIENCE
SEMINAR LEADER
Developed and conducted Project management, Data Communications and User Liaison seminars
for the Association of Systems Management, Datamation, DP Training Resources, JMF
Associates and Datapro, as well as several in-house courses.
ADJUNCT PROFESSOR
1971 to 2002
Pace University School of Computer Science and Information Systems. Provided instruction on
both the undergraduate and graduate levels. Taught a variety of courses including Structured
Systems Analysis & Design, Project Management, Management of Information Technology and
several programming languages.
EDUCATION, ASSOCIATIONS, PUBLICATIONS
BROOKLYN COLLEGE - M.A. Economics 1968
FORDHAM UNIVERSITY - B.S. Economics 1963
Society for Information Management; North Atlantic Systems Development Committee (LOMA)
(Chairman 1991-1992); Project Management Institute.
Association of Information Technology Professionals (AITP) Long Island Chapter Member and
Board Member at Large. (2005 - present).
The Consortium for Computing Sciences in Colleges (CCSC - Eastern Region) - (2006 - present).
Have published papers in a several Computer Science journals on a variety of subjects including
the management of IT applications development staff and the planning and execution of
Academic Service Learning projects.