Leadership Coaching Pre-Work Packet Table of Contents Prework Overview ........................................................................................................... 1 Strategic Alignment ......................................................................................................... 2 Leadership Coaching Self-Assessment........................................................................... 4 Leadership Coaching: Development Conversation Role Play Preparation...................... 5 Leadership Coaching: Challenging Coaching Conversation Role Play Preparation ........ 6 Prework Overview Welcome to Leadership Coaching! To make the most of our classroom time, we have prepared several brief assignments for you to complete prior to your attendance. Your prework consists of one online module, a self-assessment, and several short written assignments. Online Module: Leadership Coaching—Strategic Alignment This short module provides tips and strategies for creating and maintaining strategic alignment through each layer in your span of control. Complete this module before you complete your Strategy Alignment Worksheet. Time Required: 8 minutes Written Assignments Strategic Alignment Review the sample strategy worksheet, and key messages. Then, use the framework provided to draft your strategy as you would explain it to your direct reports. If needed, meet with your manager prior to the session to review and refine your strategy and key messages. During the program, you will share your strategy and key messages with other participants. Time Required: 15 minutes, plus meeting time with your manager (if needed) Leadership Coaching: Self-Assessment Take this quick self-assessment to gauge your thoughts and perceptions of the coaching experience. Time Required: 10 minutes Leadership Coaching: Development Conversation Role Play Preparation Complete the preparation worksheet to outline the need for a development coaching conversation with one of your direct reports. During the workshop, you will use this scenario to practice for an upcoming coaching conversation. Time Required: 10 minutes Leadership Coaching: Challenging Conversation Role-Play Preparation Do you see a need for an employee to modify behavior, but the employee sees the situation differently? Complete the preparation worksheet, which you will use for a practice role-play during our session. Time Required: 10 minutes Page 1 Strategic Alignment Instructions Before completing this worksheet: Listen to the Strategic Alignment recorded online module. Review the St. John’s University mission. Review any strategy documents created specifically for your department. Review the sample strategy for St. John’s University Training and Development on the following page. Business or Department ______________________________ Our Strategy What do we do? Whom do we serve? Who are our clients? Why do we do this work? What value do we add to the business? To the client? How can we add more value? Key Messages What is/are the key message (or messages) you will use to reinforce and execute the strategy? A ‘key message’ is a short, repeatable sentence or “slogan” that states what is most important to you. E.g. “How can we do this better?” or “Look for opportunities to exceed expectations.” 1. 2. Page 2 Sample Strategy: St. John’s University Training and Development What do we do? Provide exceptional learning experiences that grow talent Whom do we serve? Who are our clients? All employees of St. John’s University Why do we do this work? What value do we add to the business? To the client? How can we add more value? To prepare our leaders to deliver against the St. John’s mission and priorities To help St. John’s employees learn and grow in their careers We can add more value by providing: Provocative, impactful learning experience Learning anytime, anywhere via online learning and support resources Key Messages Innovative learning inspires talent Make it easy for people to learn Page 3 Leadership Coaching Self-Assessment Instructions Answer the questions and note your insights. You do not need to share your responses, but you may share your insights during the group discussion if you wish. Behavior Yes No Sometimes 1. I have regularly scheduled coaching sessions with all of my direct reports. 2. When I have scheduled coaching sessions, I keep the appointments. 3. Coaching conversations are more about developing skills than correcting behavior. 4. During the coaching conversations, my employee decides what we will discuss. 5. The employee does most of the talking during the coaching conversation. 6. During coaching conversations, I guide the employee to resolve his/her own problems/issue, rather than immediately providing direction. 7. I schedule more frequent coaching discussions during times of change to help my employees who are managers prepare for and lead through change. 8. I know what is most important to each of my direct reports. 9. I have discussed career aspirations with each of my direct reports. 10. I have time scheduled for development conversations outside of formal performance reviews. 11. Each of my direct reports has an Individual Development Plan with meaningful development goals and activities. 12. I have an Individual Development Plan with meaningful development goals and activities. Insights: Page 4 Leadership Coaching: Development Conversation Role Play Preparation Instructions Answer the questions below to prepare for an upcoming development/coaching conversation with one of your direct reports. Note this is not a conversation to address an ongoing performance problem. What is the development opportunity that you want to discuss? Check one and explain. Build skill/knowledge/experience in his/her current role. Explain: Build skill/knowledge/experience to prepare for a different/new/expanded role. Explain: What are the employee’s key strengths? How might he/she leverage these strengths to close the skill, knowledge or experience gap noted above? Which statement best describes your past/current development conversations with this individual? This will be our first conversation We have had one or more development conversations during performance review discussions We have had one or more development conversations in addition to performance review discussions We have ongoing/scheduled coaching or development conversations What is most important to this employee? (E.g. career progression, reputation, relationships, balanced work and home life, etc.) Page 5 Leadership Coaching: Challenging Coaching Conversation Role-Play Preparation Instructions Describe a situation about which you anticipate a challenging conversation with one of your direct reports. What do you want to discuss? Describe the events leading up to this situation. Why is it important that you discuss the situation? If the situation is not addressed, what might be the impact on the employee? The department? The University? Have you discussed this issue before? o If yes, what was the outcome of the conversation? o If no, why not? Page 6 Challenging Coaching Conversation, continued Is the employee anticipating this conversation? Why or why not? How do you expect the employee to react? How will you handle the reaction? What is important to the employee? What does he or she value most? (E.g. success, career progression, reputation, being seen as an expert, relationships, etc.) Page 7