AY 2014-2015 ACADEMIC PROGRAM REVIEW SELF-STUDY TEMPLATE Reporting School/College: Tobin College of Business Program Reviewed: Marketing BS SI Date Submitted to Department/Division Chair: Overview and Program Review Summary: Please summarize this program’s mission and its relationship to the vision and mission of St. John’s University, and the program’s School/College. Identify similar programs regionally and nationally and distinguish this program from them. In addition, summarize your findings as they relate to (1) program quality, (2) market growth potential, and (3) student learning. Also, summarize any significant changes, achievements (by faculty and students and the program itself), and plans for the future. Finally, based on the information gleaned from the data in the self-study, give an overall rating of the program’s Enrollment/Market Potential by categorizing it as one of the following: (1) Enhance; (2) Maintain; (3) Reduce support, Phase out, Consolidate, or Discontinue. (Suggested limit 1 page) STANDARD 1. The purpose of the program reflects and supports the strategic vision and mission of St. John’s University, and the program’s School/College. 1a. What evidence can you provide that demonstrates that the program embodies the Catholic, Vincentian, and metropolitan identity of St. John’s University? www.stjohns.edu/about/out-mission. (Suggested limit 1/3 page) 1b. What evidence can you provide that demonstrates that the program embodies the University’s vision. www.stjohns.edu/about/out-mission/vision-statement. (Suggested limit 1/3 page) 1c. What evidence can you provide that demonstrates that the program embodies the vision and mission of the program’s School/College? (Suggested limit 1/3 page) Standard 1. Additional comments if needed. (Suggested limit 1 page) TCB_MKT_MKTG_BS_SI Self-Study Template 1 STANDARD 2. The program attracts, retains, and graduates high quality students. 2a. Undergraduate SAT and High School Average SAT 2005 2006 2007 High School Average 2008 Program 1004 1087 1120 1085 School/ College 1044 1072 1051 1125 University 1068 1075 1075 1087 2009 2005 1077 2006 2007 2008 2009 85 89 91 88 88 1108 87 88 88 88 88 1092 86 87 87 87 88 Freshmen SAT Scores Fall 2010 marketing Fall 2011 1,200 Fall 2012 1,027 Fall 2013 1,050 1,100 Freshmen High School Average Fall 2010 marketing Fall 2011 92 Fall 2012 83 Fall 2013 88 89 SAT Scores High School Average 2010 2011 2012 2013 2010 2011 2012 2013 School/ College - SI 1111 1054 1116 1080 88 85 88 89 Total University 1097 1087 1096 1104 87 87 88 89 TCB_MKT_MKTG_BS_SI Self-Study Template 2 Intended college major for 2012 college-bound seniors TestTakers SAT Intended College Major Business Management, Marketing, and Related Support Services Mean Scores Number Percent (%) Critical Reading Mathematics Total 14,762 10.9% 474 511 985 * For further information, please visit http://www.ets.org/s/gre/pdf/gre_guide.pdf. Undergraduate 1st Year Retention Rate 2b. Fall 2003 2004* 2005 2006 2007 2008** # Fresh # Ret % Program 100% 100% 86% 86% 75% 4 3 75% School/ College 76 75 80 90 90 64 53 83% 78% 78% 78% 79% 76% 3268 2557 78% University Note* The % of students started in Fall 2004 and returned to the program in Fall 2005 ** The % of students started in Fall 2008 and returned to the program in Fall 2009 2009 Total MKT 3 2010 Returned DNR # % # 3 100% TCB_MKT_MKTG_BS_SI Total % 2 2011 Returned DNR # % # 2 100% Total % 4 2012 Returned DNR # % # 2 50% 2 Total % 50% 4 Returned DNR # % # 4 100% % Self-Study Template 3 Fall 2009 2010 2011 2012** # Fresh # Ret % School/ College - SI 93% 85% 77% 42 36 86% Total University 78% 78% 76% 2757 2195 80% * The % of students started in Fall 2012 and returned to the program in Fall 2013 2c. Undergraduate 6 Year Graduation Rate Fall 1999 2000 2001 2002 2003 Program 100% 67% 67% 60% 67% School/ College Average Rate 67% 76% 78% 71% 64% University 64% 59% 61% 61% 53% 2004 Total MKT 2005 Graduated 4 Total # % 4 100% 2006 Graduated # 7 3 Total Graduated % 43% 2007 7 # % 7 100% Total Graduated # 4 1 % 25% Fall 2004 2005 2006 2007 School/College Average Rate - SI 58% 68% 66% 68% Total University 58% 58% 59% 55% 2d. Graduate Standardized Test Scores Not Applicable TCB_MKT_MKTG_BS_SI Self-Study Template 4 2e. Please describe how the program compares with peer and aspirational institutions. (Suggested limit 1/2 page) 2f. If applicable, describe the program’s student performance over the past five years on licensure or professional certification exams relative to regional and national standards. (Suggested limit 1/4 page) 2g. Number of majors and minors enrolled over the past five years. See table below. Fall Number of Students 2005 2006 2007 2009 Majors 50 59 40 37 31 Minors 0 0 0 0 0 Total 50 59 40 37 31 MAJORS MKT BS Fall 2010 Fall 2011 Fall 2012 Fall 2013 Majors Majors Majors Majors 28 22 17 12 1 5 18 17 BS/MBA Total 2h. 2008 28 22 Number of degrees granted during the past five years. See table below. Academic Year Degrees Granted BS TCB_MKT_MKTG_BS_SI 04/05 05/06 06/07 07/08 08/09 24 13 18 16 11 Self-Study Template 5 TCB-UG-SI MKT Marketing BS 10/11 11/12 12/13 Degrees Degrees Degrees Conferred Conferred Conferred 12 13 7 Below is comparison degrees conferred data for local and national institutions based on data retrieved from the IPEDS website. This is based on the Classification of Instructional Program (CIP) Code of 52-Business, Management, Marketing, and Related Support Services. 20092010 20102011 20112012 Bachelors Local 4,149 National 358,293 4,315 4,362 365,093 366,815 1 Local institution include: Adelphi University, Columbia University, CUNY Queens College, Fordham University, Hofstra University, Iona College, C.W. Post University, Manhattan College, New York University, Pace University, Seton Hall University, Stony Brook University, and Wagner College. Comments : Based on the data in 2g and 2h, how do these trends compare to institutional, regional and national patterns? (Suggested limit 1/2 page) 2i. What mechanisms are in place to monitor students’ progress toward degree? And, to what extent is there a collaborative effort to provide quality advising and support services to students? (Suggested limit 1/4 page) 2j. If available, provide information on the success of graduates in this program as it relates to employment or attending graduate school. (Suggested limit 1/4 page) 2k. Please comment on the students’ competencies in the program. Support your response using data provided below and any other data available. (Suggested limit 1/3 page) TCB_MKT_MKTG_BS_SI Self-Study Template 6 Standard 2. Additional comments if needed: (Suggested limit 1 page) STANDARD 3. The program engages in ongoing systematic planning that is aligned with the University and School/College planning, direction, and priorities. 3a. How does your program’s strategic goal/objectives link to your School/College plan and the University’s strategic plan? http://www.stjohns.edu/about/leadership/strategic-planning 3b. What is the evidence of monitoring the external and internal environments, specifically what are the strengths, weaknesses, opportunities and threats facing the program? How were they identified? What actions have been taken in response to these findings? What characteristics of the program suggest a competitive edge against other programs regionally and nationally? 3c. What is the current and future market demand for the program? Support your response using the data provided below or any other internal or external sources to justify your response. Fastest growing occupations and occupations having the largest numerical increase in employment by level of education and training projected. Change, 2010-20 Fastest Growing Occupations Market and Research Analysts Advertising, Marketing, Promotions, Public Relations Managers, & Sales Managers Percent Numeric 41% 116,600 14% 29,400 Occupations having the largest numerical increase in employment Market and Research Analysts Change, 2010-20 Percent 41% Numeric 116,600 Projected Changes in Related Occupations (2010 – 2020) Changes, 2010-20 Grow Much Faster Than Average - Increase 21% or More % Market and Research Analysts Percent Numeric 41% 116,600 Changes, 2010-20 Grow About as Fast as Average - Increase 7 to 14.9% Advertising, Marketing, Promotions, Public Relations Managers, & Sales Managers Percent Numeric 14% 29,400 *For more information please visit: http://www.bls.gov/news.release/ecopro.toc.htm TCB_MKT_MKTG_BS_SI Self-Study Template 7 Standard 3. Additional comments if needed: (Suggested limit 1 page) STANDARD 4. The program provides a high quality curriculum that emphasizes and assesses student learning and engagement. 4a. Please indicate how the program curriculum is in alignment with the following three items: (Suggested limit 1/2 page for each of the three categories below) 1. Standards within the discipline 2. Curriculum integrity, coherence, academic internships, teaching excellence, teaching vibrancy, and study abroad experiences. 3. The University Core competencies 4b. The syllabi for the courses within this program incorporate the suggested elements of a syllabus – an example of which can be found at the following St. John’s University Center for Teaching and Learning link. (Suggested limit 1/3 page) http://stjohns.campusguides.com/content.php?pid=71651&sid=984766 4c. Describe the assessment model currently in place for the program and indicate the extent to which disciplinary and core knowledge, competence, and values are met, as well as findings and action plans for improvement. For reference, visit WeaveOnline – https://app.weaveonline.com//login.aspx; Digication – https://stjohns.digication.com (Suggested limit 1/2 page) 4d. What, if any, external validations, e.g. specialized accreditations, external awards, other validations of quality has the program received? (Suggested limit 1/3 page) Standard 4. Additional comments if needed. (Suggested limit 1 page) TCB_MKT_MKTG_BS_SI Self-Study Template 8 STANDARD 5. The program has the faculty resources required to meet its mission and goals. 5a. Below you will find the number of students enrolled as majors and minors in the program. Please complete the table by adding the number of full-time faculty assigned to the program. Then calculate the student to full-time faculty ratio. Fall 2005 Fall 2006 # Majors/ FT Faculty FT PT Total Majors 49 1 50 Minors FT 55 PT 4 0 Majors & Minors Combined 49 1 # of FTE Students (Majors & Minors) 49.00 0.33 Fall 2007 Total 59 FT 39 PT 1 0 Fall 2008 Total 40 FT 35 PT 2 0 Fall 2009 Total FT 37 30 PT 1 0 Total 31 0 50 55 4 59 39 1 40 35 2 37 30 1 31 49.33 55.00 1.33 56.33 39.00 0.33 39.33 35.00 0.67 35.67 30.00 0.33 30.33 # of FTE Faculty assigned to the program .68 .66 .42 .41 .39 FTE Student/ FTE Faculty Ratio 72.47 84.73 93.25 87.36 76.86 # of Total FTE Faculty in the Department 11.67 10.33 9.67 10.67 11.33 TCB_MKT_MKTG_BS_SI Self-Study Template 9 Fall 2010 F Fall 2011 P Total F P Total MAJORS 25 3 28 19 3 Fall 2010 MAJORS/MINORS FTE MAJORS P Total 22 16 2 Fall 2011 F Total 18 18 Fall 2012 18 Fall 2013 F P Total F P Total F P Total F Total Total Total Total Total Total Total Total Total Total Total Total 25 3 28 19 3 22 16 2 18 18 18 Fall 2010 Total F Fall 2013 Majors Majors Majors Majors Majors Majors Majors Majors Majors Majors Majors Total Fall 2012 Fall 2011 Fall 2012 Fall 2013 F P Total F P Total F P Total F Total FTE FTE FTE FTE FTE FTE FTE FTE FTE FTE FTE 25 1 26 19 1 20 16 18 18 Fall 2010 Fall 2011 Fall 2012 0.667 16.667 Fall 2013 # of FTE faculty assigned to the program FTE Student/FTE Faculty Ratio Important Notes: FTE Students = Number of FT Students + (number of PT Students/3) FTE Faculty = Number of FT Faculty + (number of PT Faculty/3) This methodology is used by SJU for all external reporting. The figure for majors includes first and any second majors. TCB_MKT_MKTG_BS_SI Self-Study Template 10 5b. Below you will find the credit hours the department has delivered by full-time faculty and part-time faculty (including administrators) and the total credit hours consumed by non-majors. Credit Hours Taught Fall 2005 # Fall 2006 Fall 2007 Fall 2008 Fall 2009 % # % # % # % # % 1437 58% 1815 69% 1977 72% 2121 85% 2295 90% PT Faculty 1023 42% 810 31% 750 28% 378 15% 261 10% Total 2460 100% 2625 100% 2727 100% 2499 100% 2556 100% FT Faculty % consumed by NonMajors Credit Hrs Taught F-T Faculty P-T Faculty (inc Admin) 49% Fall 2010 53% Fall 2011 Fall 2012 Number Percent Number Percent Number Percent 2583 98.9% 1803 85.1% 1716 92.3% 1,437 90.7% 30 1.1% 315 14.9% 144 7.7% 147 9.3% 2613 100% 1,491 TCB_MKT_MKTG_BS_SI 57.1% 0.0% 2118 100% Fall 2011 1,248 58.9% 0.0% 1860 0.0% 100% 1,584 Fall 2012 1,248 59% Fall 2013 Percent Fall 2010 % Consumed by Non-Majors 61% Number 0.0% Total 58% 67.1% 100% Fall 2013 918 58.0% Self-Study Template 11 5c. Below you will find the number of courses the department has delivered by full-time faculty and part-time faculty (including administrators). Courses Taught Fall 2005 # Fall 2006 % Fall 2007 Fall 2008 Fall 2009 # % # % # % # % 27 68% 24 67% 25 76% 30 86% FT Faculty 20 61% PT Faculty 13 39% 13 33% 12 33% 8 24% 5 14% Total 33 100% 40 100% 36 100% 33 100% 35 100% Courses Taught F-T Faculty Fall 2010 Fall 2011 Fall 2013 Number Percent Number Percent Number Percent 33 97.1% 34 89.5% 30 88.2% 27 84.4% 1 2.9% 4 10.5% 4 11.8% 5 15.6% P-T Faculty (inc Admin) 0.0% Total Fall 2012 34 TCB_MKT_MKTG_BS_SI 100% 0.0% 38 100% Number 0.0% 34 100% Percent 0.0% 32 100% Self-Study Template 12 5d. What is the representative nature of faculty in terms of demographics, tenure and diversity? (See departmental information on next page). How well does this support the program? (Suggested limit 1/2 page) 2005 # FT % # PT % Gender Male Female 8 2 80% 20% 5 0 100% 0% Total 10 100% 5 Ethnicity Black Hispanic Asian White Unknown 0 0 3 7 0 0% 0% 30% 70% 0% Total 10 100% Tenure Status Tenured Tenure-Track Not Applicable Total 8 2 0 10 80% 20% 0% 100% 2006 # % # PT % 13 2 7 2 78% 22% 4 0 100% 0% 100% 15 9 100% 4 0 0 0 5 0 0% 0% 0% 100% 0% 0 0 3 12 0 0 0 3 6 0 0% 0% 33% 67% 0% 5 100% 15 9 100% 8 2 0 10 7 2 0 9 78% 22% 0% 100% TCB_MKT_MKTG_BS_SI Total FT 2007 Total FT PT % # % # 11 2 7 2 78% 22% 1 1 50% 50% 100% 13 9 100% 2 1 0 0 3 0 25% 0% 0% 75% 0% 1 0 3 9 0 0 0 3 6 0 0% 0% 33% 67% 0% 4 100% 13 9 100% 7 2 0 9 8 1 0 9 89% 11% 0% 100% 2008 Total FT 2009 PT % # % # PT % 8 4 7 4 64% 36% 1 0 100% 0% 8 4 100% 12 11 100% 1 100% 12 0 0 0 2 0 0% 0% 0% 100% 0% 0 0 3 9 0 0 0 3 8 0 0% 0% 27% 73% 0% 0 0 0 1 0 0% 0% 0% 100% 0% 0 0 3 9 0 2 100% 12 11 100% 1 100% 12 7 3 0 10 7 3 1 11 64% 27% 9% 100% # % # 8 3 7 3 70% 30% 1 1 50% 50% 100% 11 10 100% 2 0 0 0 2 0 0% 0% 0% 100% 0% 0 0 3 8 0 0 0 3 7 0 0% 0% 30% 70% 0% 2 100% 11 10 100% 8 1 0 9 7 3 0 10 70% 30% 0% 100% Total FT Total Self-Study Template 13 7 3 1 11 2010 FT 2011 PT # % # % Male 8 67% 1 100% Female 4 33% 0 0% Total 12 Total FT 2012 PT # % # % 9 6 60% 3 100% 4 4 40% 0% 13 10 Total FT 2013 PT # % # % 9 7 64% 3 75% 4 4 36% 1 25% 13 11 Total FT PT Total # % # % 10 7 64% 1 33% 8 5 4 36% 2 67% 6 15 11 25% 1 1 9% 2 0% Gender 1 3 4 3 14 Ethnicity Black Hispanic Asian 3 Native American White 9 0% 0% 0 0% 0% 0 25% 0% 3 0% 0% 0 100% 10 0% 0 75% 1 2 8 0% 0% 0 0% 0% 0 20% 0% 2 0% 0% 0 100% 11 0% 0 80% 3 0% 2 9 1 0% 0% 0 18% 0% 2 0% 0% 0 75% 12 0% 0 82% 3 8 33% 2 0% 0% 0 18% 0% 2 0% 0 67% 10 0% 0 73% 1 2 2 or More Races Native Hawaiian/Pacific Islander Unknown Total 0% 12 1 0% 13 10 3 0% 13 11 4 0% 15 11 3 14 Tenure Status Tenured 7 58% 7 7 70% 7 7 64% 7 7 64% 7 Tenure-Track 2 17% 2 2 20% 2 2 18% 2 3 27% 3 Not Applicable 3 25% 3 1 10% 1 2 18% 2 1 9% 1 Total 12 12 10 10 11 11 11 TCB_MKT_MKTG_BS_SI 11 Self-Study Template 14 5e. What evidence exists that the program’s faculty have engaged in research and scholarship on teaching and/or learning in the program’s field of study? (Suggested limit 1/2 page) 5f. What initiatives have been taken in the past five years to promote faculty development in support of the program? (Suggested limit 1/2 page) 5g. The table below shows the amount of external funding received by the department. If available, please provide the dollar amount of externally funded research for full-time faculty supporting the program under review. (Program dollar amounts are available through departmental records.) Fiscal Year External Funding $ Amount 04/05 05/06 06/07 07/08 08/09 Program $ Amount Department Fiscal Year External Funding 09/10 10/11 11/12 12/13 $ Amount Program $ Amount Department - - - - 5h. Please comment on the table below that shows trends in overall course evaluation and instructional vibrancy for your program (if available), your college and the university. (Suggested limit ½ page) Marketing (SI) Tobin College of Business Total Undergraduate Overall Evaluation (Spring) 2011 2012 2013 Instructional Vibrancy (Spring) 2011 2012 2013 4.60 4.34 4.81 4.68 4.53 4.89 3.95 3.98 4.00 4.22 4.26 4.2i8 4.01 3.21 4.07 4.27 4.29 4.35 Note: Institutional Vibrancy is the average of the first 14 questions on the course evaluation, with questions pertaining to course organization, communication, faculty-student interaction, and assignments/grading. All course evaluation questions range from 1 (Strongly Disagree) to 5 (Strongly Agree). TCB_MKT_MKTG_BS_SI Self-Study Template 15 5i. What percentage of full time faculty assigned to this program have terminal degrees or industry certifications renewed within the past 2 years? Comment. (Suggested limit 1/3 page) Standard 5. Comments: Indicate to what extent the program has the faculty resources required to meet its mission and goals. Include references from 5a – 5i. (Suggested limit 1 page) Standard 5. Additional comments if needed. (Suggested limit 1 page) STANDARD 6. The program has adequate resources to meet its goals and objectives. And, it is cost-effective. 6a. Narrative/Supportive Technological Environment - Comment on classrooms and labs meeting industry-standards for quality and availability of hardware, software, and peripherals; library space, holdings and services; science laboratories, TV studios, art/computer graphic labs; etc. (Suggested limit 1 page) 6b. Narrative/ Supportive Physical Environment - Comment on level of faculty and student satisfaction with HVAC; faculty and student satisfaction with classroom lighting, crowdedness, and acoustics; flexible teaching environments, and faculty offices, etc.. (Suggested limit 1 page) 6c. To what extent has the University funded major capital projects, e.g., renovations, which are linked directly to the program during the past five years? (Bulleted list) 6d. If external data that describes the cost effectiveness of the program has been provided by your School/College Dean, please comment on the program’s cost-effectiveness. (Suggested limit 1 page) Standard 6. Additional comments if needed. (Suggested limit 1 page) STANDARD 7. Effective actions have been taken based on the findings of the last program review and plans have been initiated for the future. Comments: (Suggested limit 1page) TCB_MKT_MKTG_BS_SI Self-Study Template 16