Measuring Loss Reserve Uncertainty William H. Panning EVP, Willis Re Casualty Loss Reserve Seminar September 2006 Session 7: Call Paper Program Session 2 Agenda 1. What is Loss Reserve Uncertainty (LRU) and why is it important? 2. How does this new method for measuring LRU differ from existing methods? 3. How does this new method work and how do we know it is accurate? 4. What are the practical advantages and limitations of this method? 2 1. What is Loss Reserve Uncertainty (LRU) and why is it important? 3 1.1 What is LRU and why is it important? • LRU is a measure of potential loss reserve development -the degree to which actual future loss payments may ultimately deviate – favorably or unfavorably – from the currently forecast amounts that constitute loss reserves • LRU differs from pricing uncertainty -- the potential deviation between forecast loss (when a policy is written) and paid losses plus estimated reserve (at the end of an accident year). 4 1.2 Why does measuring LRU matter? • ERM: LRU is a key component of Enterprise Risk Management, which requires measuring and managing all of a firm’s significant risks • Capital needs: knowing LRU assists a firm in determining the appropriate amount of capital to hold and whether some risk reduction action may be appropriate • Interpreting calendar year deviations: LRU can tell us whether their magnitude is significant and worthy of attention • Comparisons with other firms: are we better or worse? 5 1.3 To whom should LRU matter? Issues Audiences • Estimating surplus adequacy • Management • Rating agencies and regulators • Analysts and investors • Capital allocation and pricing • Management: actuary, CFO, CEO • Managerial feedback: is this deviation significant? • Management • Rating agencies • Reinsurance • Management 6 2. How does this new method for measuring LRU differ from existing methods? 7 2.1 How does this new method differ from existing ones? Existing Methods New Method • Most are ad hoc (algorithmic democracy), lack criteria for fit • Based on a standard, minimum squared error linear regression • Others require costly, opaque software, specialized expertise • Simple, transparent, implemented in Excel spreadsheet • None have been validated • Validated using simulated data • Chain ladder focus creates bias • Use of regression minimizes bias • Susceptible to statistical pitfalls • Avoids these pitfalls 8 2.2 Additional objectives & features of the new method • It should be based on widely-available public data • Schedule P Part 3 Paid Loss triangles • The results should enable comparisons • Across different lines of business within a firm • For the same line of business across different firms • Between forecast and actual calendar year payments • The results should be scalable • Unaffected by irrelevant differences in the size of reserves • Applicable to reserves estimated by other methods 9 3. How does this new method work and how do we know it is accurate? 10 3.1 The starting point: Paid Loss Triangles Year Losses Were Incurred 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 0 1 2 Development Year 3 4 5 6 7 8 9 10+ Note that development years start with DY0 624 695 668 696 770 690 544 563 593 621 1,595 1,503 1,477 1,540 1,670 1,515 1,321 1,355 1,416 ? 2,066 1,975 1,968 2,055 2,225 2,051 1,859 1,852 ? ? 2,366 2,295 2,263 2,357 2,583 2,436 2,191 ? ? ? 2,559 2,496 2,447 2,551 2,822 2,666 ? ? ? ? 2,685 2,631 2,562 2,699 2,985 ? ? ? ? ? 2,765 2,818 2,860 2,895 2,727 2,784 2,831 ? 2,645 2,707 ? ? 2,806 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? The cumulative numbers in each row converge to ultimate values. Reserve = sum of ultimates minus boxed diagonal values 11 ? ? ? ? ? ? ? ? ? ? 3.2 Essential steps in estimating LRU Step 1: Use the numbers already available to find a common underlying pattern for estimating future loss payments • The chain ladder method does this by calculating link ratios: the average ratio of numbers in a DY to the corresponding numbers in the preceding DY Step 2: Measure the variability of the available numbers around this underlying pattern Step 3: Use this measure to estimate the variability and correlation of forecast future payments and total reserve NOTE: Steps 2 and 3 depend crucially on doing Step 1 correctly 12 3.3 Three statistical pitfalls in Step 1, and their solutions 1. The chain ladder has no objective criterion for measuring and maximizing goodness of fit to existing data • Solution: use linear regression, to minimize total squared error 2. The use of cumulative data creates serial correlation • Solution: use incremental data Development year 0 Acc Yr: (A+ea) 1 2 . . . (A+ea)+(B+eb) (A+ea)+(B+eb)+(C+ec) . . . 3. Heteroskedasticity (non-constant SD): σ(ea) ≠ σ(eb) ≠ σ(ec) • 13 Solution: analyze each development year separately 3.4 Estimating reserves from incremental paid loss data Year 0 1 2 3 4 5 6 7 8 9 SD 0 624 695 668 696 770 690 544 563 593 621 70 1 971 808 809 844 900 825 777 792 823 61 Development Year 2 3 4 5 6 7 8 9 471 300 193 126 80 53 42 35 473 319 201 135 96 57 47 491 295 184 115 83 Use 63 these numbers (X) 515 302 194 148 107 555 358 239 162 To fit these numbers (Y) 536 384 231 537 332 Then use these numbers 497 ? To forecast these numbers ? 31 33 22 19 12 5 <--Note Heteroskedasticity • Use linear regression to fit paid losses in future DY’s (up to DY7), with DY0 as the independent variable in all cases • Use estimated regression coefficients to forecast future loss payments 14 3.5 Steps in calculating the standard deviation of reserves Table 3: Accident Year x Development Year Incremental Paid Losses Accident Year 0 1 2 3 4 5 6 7 8 9 0 624 695 668 696 770 690 544 563 593 621 1 971 808 809 844 900 825 777 792 823 2 471 473 491 515 555 536 537 497 ? ? Development Year 3 4 5 300 193 126 319 201 135 295 184 115 302 194 148 358 239 162 384 231 332 6 80 96 83 107 7 53 57 63 8 42 47 9 35 • Use the Salkever (textbook) method to calculate the standard deviation of each forecast future paid loss • Use the linear regression results to calculate the variance-covariance matrix of forecast errors for each future DY • Finally, aggregate these results to obtain LRU by Development Year, Calendar Year, and Total Reserve 15 Calculating the SD of Forecast Paid Losses for DY2 Step 1: Assemble the Input Data: X, X0, s, I DY0 X= 624 695 668 696 770 690 544 563 X0=593 621 The standard error of the estimate, seest, shown in Tables 4 and 5. s= 59 The identity matrix (For DYn it is n x n) I= 1 0 0 1 Step 2: Calculate the Variance-Covariance Matrix VCV VCV= s2[I + X0(X'X)-1X0'] = 3,838 369 369 3,872 Step 3: Calculate the square root of Σ VCV (Σ VCV)1/2 = 8,4471/2 = 92 16 3.6 How do we know that the method is accurate? • We created 10,000 simulated paid loss triangles where we knew the true underlying values (ultimate paid losses as well as the actual paid losses at any given point in the process) • We used the new method to estimate ultimate paid losses • We compared the known true values to the estimates obtained from the simulated triangles • These estimates were, on average, identical to the true values underlying the simulation • For estimated reserves • For loss reserve uncertainty, which includes parameter risk • NOTE: No other method for estimating LRU has been validated (to the best of my knowledge) 17 3.7 Validation statistics DY 2 3 4 5 6 7 Total CY 44 43 -1 -2.3% 1598 1622 24 1.5% 800 796 -4 -0.5% Reserve: Sum of Future Loss Payments True Value Estimated Value Difference Difference % 400 300 200 125 397 298 198 124 -3 -2 -2 -1 -0.8% -0.7% -1.0% -0.8% 75 75 0 0.0% LRU: Standard Deviation of Sum of Future Loss Payments True Value Estimated Value Difference Difference % 18 89 97 8 9.0% 77 82 5 6.5% 60 62 2 3.3% 43 45 2 4.7% 30 32 2 6.7% 21 19 -2 -9.5% 189 180 -9 -4.8% 127 118 -9 -7.1% 4. What are the practical advantages and limitations of this method? 19 4.1 Avantage: The results of this method are scalable • This method measures LRU in dollars. A better measure is the coefficient of variation, or CV, which is LRU as a % of the estimated reserve • CV is unaffected by reserve size, and so can be compared • across different business lines for the same firm • or across the same line for different firms • I believe that the CV can be legitimately applied to reserve estimates obtained in other ways (e.g., using claims data) 20 4.2 Advantage: Comparisons across lines of business ABC Insurance Homeowners Private Passenger Auto Commercial Auto Workers Compensation Comm'l Multiple Peril Σ Coefs E(Res) SD/E(Res) SD/E(CY) 0.45 2.26 3.95 3.14 1.48 50 134 238 211 240 9.0% 6.5% 7.1% 5.4% 23.6% 17.8% 10.1% 9.2% 5.6% 7.9% Σ Coefs: Ratio of remaining payments to dollars paid in initial development year (measures length of payout) E(Res): Estimated Reserve SD/E(Res): Coefficient of Variation, or standard deviation of reserve divided by estimated reserve SD/E(CY): Coefficient of Variation of forecast payments in the next Calendar Year NOTE: All results are based on 2003 Schedule P Part 3 21 4.3a Advantage: Comparisons across firms: PPA Private Passenter Auto Industry Aggregate A B C D E F G H J K L M N P Q R S 22 Σ Coefs E(Res) SD/E(Res) SD/E(CY) 1.52 72,008 1.07 2,853 1.31 14,254 1.68 344 1.80 503 1.61 9,497 1.68 1,283 2.16 1,981 1.97 600 1.41 181 1.58 166 3.33 200 2.26 134 1.47 255 1.82 55 1.48 2,305 1.30 2,842 1.51 67 1.5% 1.8% 2.0% 2.4% 2.4% 2.4% 3.1% 3.8% 4.2% 4.6% 6.2% 6.2% 6.5% 6.6% 6.7% 11.9% 14.7% 27.8% 2.3% 2.7% 3.4% 3.6% 3.0% 2.7% 4.0% 4.2% 5.7% 5.4% 7.9% 8.2% 10.1% 10.4% 8.5% 8.4% 13.7% 41.3% Σ Coefs: Ratio of remaining payments to dollars paid in initial development year (measures length of payout) E(Res): Estimated Reserve SD/E(Res): Coefficient of Variation, or standard deviation of reserve divided by estimated reserve SD/E(CY): Coefficient of Variation of forecast payments in the next Calendar Year NOTE: All results are based on 2003 Schedule P Part 3 4.3c Advantage: Comparisons across firms: WC Workers Compensation A Industry Aggregate B C D E F G H J K L M N P Q R 23 Σ Coefs E(Res) SD/E(Res) SD/E(CY) 2.52 312 3.05 35,332 3.32 313 2.95 222 3.43 1,306 3.64 1,833 2.64 168 2.88 3,628 2.75 3,981 3.21 114 3.14 211 2.55 97 2.59 49 1.70 70 3.36 2,001 3.11 81 3.57 2 1.2% 2.1% 2.6% 2.7% 2.9% 4.0% 4.0% 4.6% 4.7% 5.1% 5.4% 5.5% 5.5% 6.0% 8.2% 12.6% 18.8% 1.6% 4.3% 4.3% 4.8% 6.0% 8.8% 7.1% 8.5% 8.6% 8.2% 5.6% 6.7% 9.1% 6.8% 15.0% 23.4% 26.4% Σ Coefs: Ratio of remaining payments to dollars paid in initial development year (measures length of payout) E(Res): Estimated Reserve SD/E(Res): Coefficient of Variation, or standard deviation of reserve divided by estimated reserve SD/E(CY): Coefficient of Variation of forecast payments in the next Calendar Year NOTE: All results are based on 2003 Schedule P Part 3 4.4a Comparisons of forecast versus actual paids: WC Acc Year 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 t 0 1 2 3 4 5 6 7 8 9 0 18 25 24 24 28 26 30 25 24 20 ACTUAL 2004 FORECAST 2004 Difference 1 26 32 28 30 34 34 37 32 30 0 30 31 0 2 14 15 14 16 21 21 23 19 0 0 19 18 1 Development Year 3 4 5 8 4 2 8 5 4 7 5 4 12 8 7 14 7 5 15 7 0 15 0 0 0 0 0 0 0 0 0 0 0 15 13 2 7 7 1 5 5 0 6 2 2 3 3 0 0 0 0 0 0 3 2 1 Forecast based on 2003 Schedule P Part 3 24 7 1 2 2 0 0 0 0 0 0 0 2 2 1 8 1 2 0 0 0 0 0 0 0 0 9 1 0 0 0 0 0 0 0 0 0 2 1 1 Sum 1 85 0 78 1 7 9% 4.4b Comparisons of forecast versus actual paids: CMP Acc Year 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 t 0 29 54 47 60 65 55 50 44 63 56 ACTUAL 2004 FORECAST 2004 Difference SE: Standard Error Difference/SE 1 18 26 24 27 33 29 25 26 37 0 37 32 5 2.5 1.8 2 8 9 11 11 15 13 16 19 0 0 19 10 9 2.5 3.6 Development Year 3 4 5 10 9 5 15 12 6 10 11 5 11 7 6 15 12 9 19 17 0 25 0 0 0 0 0 0 0 0 0 0 0 25 13 13 3.4 3.8 17 11 7 3.4 1.9 9 8 1 Forecast based on 2003 Schedule P Part 3 25 6 2 2 3 4 0 0 0 0 0 0 4 4 0 7 2 2 4 0 0 0 0 0 0 0 4 2 2 8 1 3 0 0 0 0 0 0 0 0 3 1 2 9 1 0 0 0 0 0 0 0 0 0 Sum 1 120 1 81 1 39 6.4 6.0 48% 4.5a Limitations of this method: data peculiarities Top Ten Insurer Acc Yr t 0 1 2 3 4 5 6 7 8 9 26 0 22 29 -10 56 49 57 68 70 54 52 1 26 -33 94 81 71 98 105 112 96 0 2 -25 74 81 75 79 106 102 97 0 0 Development Year 3 4 5 6 38 23 13 6 45 31 17 5 51 34 17 12 53 35 18 7 49 32 15 0 73 1 0 0 59 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 0 6 4 0 0 0 0 0 0 0 8 2 2 0 0 0 0 0 0 0 0 9 1 0 0 0 0 0 0 0 0 0 4.5b Limitations of this method: data peculiarities Top Twenty Insurer Acc Yr t 0 1 2 3 4 5 6 7 8 9 27 0 898 1,111 1,081 931 1,105 1,279 1,553 1,790 1,354 1,161 1 2 276 56 357 57 393 63 319 65 401 78 360 64 602 128 975 204 478 0 0 0 Development Year 3 4 5 6 7 28 -78 12 6 6 -27 -349 7 5 4 32 13 6 10 -394 33 19 8 -343 0 51 22 19 0 0 44 23 0 0 0 58 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 2 2 0 0 0 0 0 0 0 0 9 15 0 0 0 0 0 0 0 0 0 4.5c Limitations of this method: data peculiarities Top Ten Insurer Acc Yr t 0 0 456 1 386 2 773 3 413 4 579 5 821 6 821 7 881 8 879 9 1,070 28 1 95 119 134 113 40 199 261 247 246 0 2 14 12 -55 -38 32 37 42 41 0 0 Development Year 3 4 5 6 9 -22 -46 -1 1 -42 -2 3 -51 4 5 2 10 9 6 3 11 10 8 0 17 8 0 0 23 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 1 1 1 0 0 0 0 0 0 0 8 1 1 0 0 0 0 0 0 0 0 9 1 0 0 0 0 0 0 0 0 0 4.6 What are the limitations of this method? • Some versions of this method permit a gradual speedup or slowdown in payment patterns over time, but otherwise it assumes a stable past and future environment with regard to • • • • Underwriting criteria Exposure types Reinsurance parameters Legal and Regulatory environments • Estimating the tail is difficult with this method as with others • It necessarily relies on public data, and so does not reflect claims-level data available only to the firm 29 5. Conclusions 30 5.1 Conclusions • • • • • • • • • • This method produces validated results It is the only method that has been validated It is reasonably simple It avoids serious statistical pitfalls It is based on standard textbook methods It can be implemented in a spreadsheet It can be explained to colleagues and superiors It enables intra-firm comparisons of different lines of business It enables comparisons of a line of business across firms It enables detection of emerging problems that need attention 31 5.2 How can I learn more about this method? Send me an email at Bill.Panning@Willis.com 32