Electronic Data Interchange In Reinsurance Thomas Neff Brokers and Reinsurance Markets Association 7/26/2016 1 What Is BRMA? BROKERS & REINSURANCE MARKETS ASSOCIATION REPRESENTING 34 REINSURANCE ORGANIZATIONS MISSION: IMPROVE EFFICIENCY & EFFECTIVENESS OF BROKER CHANNEL ELECTRONIC COMMERCE A FOCUS EMPHASIS ON ELECTRONIC DATA INTERCHANGE (EDI) 7/26/2016 2 Today’s Processing CEDANT Post Office Post Office BROKER REINSURER 7/26/2016 3 REINSURANCE FOCUS PAPER INTENSIVE INDUSTRY CUSTOM SYSTEMS HAVE BEEN DEVELOPED E-MAILS, FAXES, ETC. NO STANDARD APPROACH NOT INTEGRATED INTO BUSINESS OR COMPUTER SYSTEMS COSTLY TO DO BUSINESS 7/26/2016 4 REINSURANCE FOCUS Challenge: to Improve the communication of insurance and reinsurance data between trading partners. 7/26/2016 5 WHAT IS ELECTRONIC COMMERCE (“EC”) ? DO BUSINESS ELECTRONICALLY MOVE AWAY FROM PAPER STORE & EXCHANGE BUSINESS INFORMATION DIGITALLY USE COMPUTER TECHNOLOGY & STANDARDS NOT JUST THE INTERNET 7/26/2016 6 Electronic Commerce… FAX E-MAIL FILE EXCHANGES EXTERNAL LINKS TO SYSTEMS EDI IMAGING VIDEO COMPUTER TELEPHONY THE INTERNET THE WWW INTEGRATE WITH BUSINESS PROCESSES 7/26/2016 7 WHAT IS EDI? ELECTRONIC DATA INTERCHANGE “THE COMPUTER-TO-COMPUTER EXCHANGE OF BUSINESS DATA IN A STANDARDIZED FORMAT” 7/26/2016 8 OBSTACLES TO EDI AGREEMENT ON A NEED FOR PROGRESS AGREEMENT ON DATA AGREEMENT ON STANDARDS OVERALL RESISTANCE TO CHANGE – WORKFLOWS – BUSINESS PROCESSING 7/26/2016 9 BENEFITS OF EDI CONSISTENT DATA ELIMINATE RE-KEYING REDUCE STAFF NEEDS FOR ROUTINE PROCESSING FASTER RECEIPT/TURN-AROUND ENABLE BUSINESS PROCESS CHANGES 7/26/2016 10 EDI Processing VAN TRANSLATOR VAN VAN TRANSLATOR TRANSLATOR CEDANT APPLICATION 7/26/2016 REINSURER APPLICATION BROKER APPLICATION 11 COMPONENTS OF EDI STANDARDS (“MESSAGES”) DEFINED BY INDUSTRY PARTICIPANTS SECURE NETWORKS “OFF THE SHELF” SOFTWARE AVAILABLE BUSINESS PROCESS & SYSTEM CHANGES TO REALIZE FULL POTENTIAL 7/26/2016 12 EDI IN REINSURANCE FORMED A JOINT VENTURE IN 1992 – TO LOOK AT GLOBAL INDUSTRY NEEDS – TO DEFINE STANDARD BUSINESS TRANSACTIONS MISSION TO DEVELOP ONE SET OF EDI STANDARDS FOR REINSURANCE ALLOW FOR DIFFERENCES IN LEGAL AND MARKET ENVIRONMENTS DID NOT WANT TO REINVENT THE WHEEL 7/26/2016 13 THE JOINT VENTURE: WHO PARTICIPANTS – BRMA – RAA – LIMNET (LONDON) – RINET (EUROPE + ) – WIN (UK, US +) – IVANS 7/26/2016 14 THE JV PRODUCTS REINSURANCE BUSINESS TRANSACTIONS AS EDI STANDARDS DOCUMENTATION DESCRIBING THE STANDARDS “HOW TO” MANUALS TO USE THE STANDARDS 7/26/2016 15 THE JV MESSAGES COVER ALL RELEVANT BUSINESS AREAS: – LOOKED AT THE OVERALL REINSURANCE BUSINESS – IDENTIFIED THE PROCESSES THAT MADE SENSE TO HANDLE VIA EDI – DID NOT JUST REPLACE PAPER WITH ELECTRONIC TRANSACTIONS 7/26/2016 16 JV ACCOUNTING MESSAGES TECHNICAL ACCOUNT (“RETACC”) – INVOICE (TREATY & FAC) – PREMIUMS, CLAIMS AND EXPENSES RETACC SETTLEMENT OF ACCOUNTS (“RESETT”) – PAYMENT ADVICES/REQUESTS – TIE TO ELECTRONIC FUNDS TRANSFER 7/26/2016 RESETT 17 JV CLAIMS MESSAGE CLAIMS NOTICE (“RECLAM”) – INITIAL LOSS NOTICE – RESERVES & CHANGES – LOSS DETAILS RECLAM 7/26/2016 18 JV SUPPORTING MESSAGES BORDEREAU (“REBORD”) – POLICY LEVEL DETAIL – PREMIUMS AND LOSSES COMMISSIONS (“RECALC”) PREMIUM ADJUSTMENTS (“REPREM”) REBORD 7/26/2016 RECALC REPREM 19 JV CONTROL MESSAGES DIALOG (“REDIAL”) – ACKNOWLEDGMENTS – REJECTIONS/ERRORS – EXCHANGE KEY REFERENCES REDIAL 7/26/2016 20 JV PLACING MESSAGES Two JV Messages used in Electronic Placing of Reinsurance Business: – RECORD Message – RELIST Message 7/26/2016 21 RECORD MESSAGE Purpose: – Provide Core data for the initial placement and endorsement of Reinsurance Coverage in a standardized format RECORD Cedant Broker Reinsurer 7/26/2016 22 RECORD MESSAGE Placing Stages Can Include: »pre-quotation/quotation/order offer proposal »request for line/binder »request for additional information »acceptance/declination »closing »endorsement request »acceptance/cancellation 7/26/2016 23 RELIST MESSAGE Purpose: – Provides some detail regarding individual RELIST risks (acts as a schedule of items): - Details include only items normally captured by insurers or brokers or required by reinsurers - Data fields describe the risk in detail (parties, dates, periods, code lists, etc.) - Coverages, Deductibles, Premiums and Deductions can be specified per risk or per insured peril - Some limited text can be captured 7/26/2016 24 RELIST MESSAGE The RELIST Message allows for the identification of key pieces of information: – Provides links to supporting RECORD message – Gives details regarding one or more INDIVIDUAL risks, such as: – Fleets (aircraft, vessels) – Buildings – Machines (engineering risks) – Cargo – Vehicles – Etc. 7/26/2016 25 GESMES STATISTICS MESSAGE Purpose: – Used to exchange statistical data between two trading partners – Multi-dimensional data of any type can be exchanged »such as the usual contents of a spreadsheet exchanged in the paper environment today 7/26/2016 26 GESMES MESSAGE Concepts: – NOT a JV Developed Message – NOT using all segments of the Message – Used by other industries and the reinsurance industry to convey general statistical information – GESMES has different segments than “traditional” JV message segments – Functionality within message differs from other JV messages: Define the data within the message GESMES 7/26/2016 27 GESMES MESSAGE Generic Exhibits were used to determine the applicability of the message for Reinsurance Placing support, including: – Loss/Premium Development – Loss/Detail Listing and Losses By Event – Contract Experience – Historical Rate Change – Limits/Risk Profile – Not limited to these exhibits 7/26/2016 28 GESMES MESSAGE SEGMENTS HOW WILL IT WORK? – Message Sender Tells Message Receiver how the data is set up – allows for FLEXIBILITY!!! – Define Heading Information Message Sender – Define Rows and Columns – Populate Heading and rows/columns with data to be analyzed by message receiver 7/26/2016 29 Now The Picture Is Complete… RECORD GESMES REBORD & RELIST RECLAM REPREM RETACC RECALC RESETT REDIAL SECURE NETWORK 7/26/2016 30 REINSURANCE EDI IS HERE ACCOUNTING/CLAIMS MESSAGES ARE TESTED, DOCUMENTED & READY PLACING/STATISTICS SHORTLY S2 INITIATIVE UNDERWAY 19 + BRMA MEMBERS ARE DOING EDI NOW SOME BRMA MEMBERS HAVE DONE AWAY WITH THE PAPER ! 7/26/2016 31 THE BRMA S2 INITIATIVE ACHIEVE CRITICAL MASS IN BRMA ELIMINATE PAPER TRANSACTIONS REMAIN COMMITTED TO USING THE STANDARDS CONSISTENTLY RESOLVE MESSAGE ISSUES FAST PROVIDE AN IMPLEMENTATION FORUM 7/26/2016 32 INDUSTRY COMMITMENT REINSURANCE SOFTWARE VENDORS ARE BUILDING EDI COMPONENTS DIRECT REINSURANCE WRITERS ARE IMPLEMENTING EDI LARGE CEDING COMPANIES ARE LOOKING TO HANDLE THEIR REINSURANCE PROGRAMS VIA EDI WEBSITES ARE BEING REVIEWED AS POTENTIAL “PULL FORWARD” SOLUTIONS 7/26/2016 33 Timetable of Deliverables RECORD - 6/98 for Approval by JV RELIST - 6/98 for Approval by JV GESMES - Next Deliverable from contractor scheduled for 5/98 7/26/2016 34 Where Are We Going? More Use of Accounting/Claims Messages Use of the RECORD, RELIST and GESMES Development of Industry and Company Repositories Ceding Company Implementations 7/26/2016 35 QUESTIONS??? 7/26/2016 36