NOVA HR >>>> Transformation Agenda Who We Are, Why We Are Here HR Review VCCS-Wide HR Transformation A Community Challenge The Way Ahead Q&A 3 Themes Symptoms and Causes Governance Rule of ‘Law’ (Policy) People and Systems Your Participation 4 5 Jerry Armstrong 30+ years HR and operations leadership experience with 15 years of Senior HR leadership in Higher Ed, consumer products, financial and retail. Cat Puckett 30 years of broad HR and operations management experience in retail, manufacturing, engineering, and higher education, with 13 years of direct HR leadership roles, including 10 years in higher ed. Jil Stoddard 28 years of HR management and organizational development experience with 5 years of Senior HR Leadership in non-profit, for profit, private, consumer products and higher education. Marian 33 years’ experience in the VCCS and DPB with an Hassell emphasis on employee relations, policy development and budgetary analysis. Victoria 25 years HR and Operations experience. Commonwealth Waldron of Virginia -14 years as Agency HR Director (DOC & GCC). Why is the VCCS Auditing NVCC’s HR practices, polices and procedures? • Necessary due to variety of operational challenges, mistakes, complaints and other concerns • Transition of a new college President • Departure of NOVA VP and CAO, HR AVP and HR Director Get HR Basics Right Serves faculty and staff well is Valued and Trusted Effective NOVA HR Helps position to achieve mission and strategies Influences diverse, positive culuture of completion Partners with Leadership What have we learned thus far? • NOVA in a long standing fashion has done things the “NOVA Way” • Big college, weak systems • NOVA’s HR practices must be brought further in line with VCCS and DHRM policies and best practices • Continuous improvement of NOVA’s basic HR practices must be executed timely • NOVA HR talent can be better utilized through improved leadership, training and efficient and effective processes • We have several HR areas yet to review and ensure college wide issues are resolved How are we Addressing the Issues or Problems found? • Provided Admin Council and Deans initial HR training with add’l to be offered spring /summer • Forming a Dean/Provost committee to provide advisory insight to HR • Formed 2 internal HR Department improvement teams • Extensive ongoing training to HR incl. process improvement , root cause problem solving & functional/technical skills • Launched search for AVP HR • HR Forums by Campus in April What are the Next Steps for the HR Audit? • Continue to address improvements needed for HR policies and practices to be in compliance. • Provide attention and leadership for the NOVA HR function during this transitional period • Continue to progress more comprehensive review of HR Life-cycle process and take needed corrective actions • Build successful NOVA HR systems and processes HR Ldrshp People Fall 2013 VCCS HR 16 Fall 2013 VCCS HR 17 NOVA HR + VCCS HR + NOVA LDRSHP = Success GOVERNANCE Structural and System Breakdowns VCCS and DHRM Policy Delegated Agreement Follow Policies as Written Exceptions Decision Making Protocols New Policies Issues and Patterns Recruitment and Selection Exceptions to Normal Searches Salaries & Compensation Special Pays (e.g. acting pay, counteroffers, stipends, special pays, etc.) Faculty Salary Plan Eligibility for Rank/Promotion Recognition Position Authorizations and Availability of funds The Way Ahead Partnership Institutionalizing New Protocols Rule by policy, Documented Procedures, Decision-Making Framework, Culture, Leadership by example, training of key constituents Support for Leaders Training for Deans Roundtables; Webinars; Other Creation of New Policies and Protocols Search for new Associate Vice President for HR Review HR Department Review’s Positive Direction Governance Policy Common Issues The Way Ahead - Partnership Jerry Armstrong jarmstrong@vccs.edu Christopher D. Lee clee@vccs.edu