MIT Campus Plant Maintenance Project Review April 21, 2006 1 Agenda • • • Facilities Organization - Bernie History - Mike Overview of Implementations – Bob • Project Time Line - Bob • • • • • • • • System Benefits - Bernie Unique Challenges - Bob Scope – Mike Business Processes Overview - Bernie System Design - Bob Master Data - Mike GuiXT Demo – Mike Q&A - All April 21, 2006 2 Facilities Organization Facilities Operations Custodial Trade Teams April 21, 2006 Shared Services R&M Zone Teams CUP Project Mgmt SEG CPD Grounds Operations Center R&M Support 3 Facilities Organization • • • • • • • • Facilities is the largest administrative department at MIT Facilities maintains 150 buildings $120 million operating budget $200 million space change expenditures 600 Employees 10.7 million square feet of space From 2002 to 2006 campus will increase in size by 20% 24 X 7 operation April 21, 2006 4 Project History • PPL system developed by MIT central IS group in 1980s – 1990’s • Maximo implemented as part of Reengineering in late 1990s • Enhancements to Maximo including expansion to Housing and CUP over time • Discovery Effort to investigate SAP PM with representation from IS&T, Facilities and an outside consultant in 2003 • SAP PM Phase I implementation in 2004 April 21, 2006 5 Overview of Implementations • Phase IA – 3 months (Oct – Dec 2003) – – – • SAP Alternative Evaluation Gap Determination and Analysis System Recommendation (SAP/Maximo) Phase I – 6 months – • Replace Maximo legacy system for Facilities Repair and Maintenance with SAP PM (Jan - July 2004) Phase II – – – – – • Facilities Enhancements – Jan 2005 Department of Housing – Feb 2005 Facilities Central Utilities Plant (CUP) – March 2005 Data Warehouse Integration – May 2005 EH&S Integration – Sept 2005 Phase III - Proposed – Facilities Custodial and Grounds - planned April 21, 2006 6 System Benefits • • • • • • • Integrates accounting, materials, and labor in real-time Eliminates 2 stand alone software applications Provides ability to plan and track labor Tracks costing data to lower levels of detail Provides data to perform repair/replace decisions Lays the foundation for subsequent efforts (EHS) Eliminates dual entry of 2,400 annual orders April 21, 2006 7 Unique Challenges • First Administrative Computing customer that operates 7 x 24 – – • Implement easy to use screens – – • Reduce system downtime (5 to 2 1/2 days) Backup system proposed GuiXT solution Web Front-end integration for Facilities and Housing Organizations April 21, 2006 8 Scope • R&M – Repairs • Web Front-end for MIT community • Automatic email notifications on create and close • Building alert messages – Sales orders – Preventive maintenance • Equipment – 25,000 • Task List/Maintenance Plans – 10,000 • Materials reservations • Permits – Labor confirmation – work centers – Barcode on shop papers (Order Number, Material) • Facilitates goods issue process – Sub Orders April 21, 2006 9 Scope (cont.) • Housing - 16 Dormitories – – – • Web Front-end for students Automatic email notification on create and close Accounting is out of scope Central Utilities Plant (CUP) – 4 Buildings – Preventative Maintenance 90% • – – Equipment – 2,040 Unscheduled Repairs – 10% Accounting – Phase III April 21, 2006 10 Process Overview Supervisor (Central/Zone) Worker Emergency Work Dispatch RM Support Ops Center 1 WEB 3 Create Work Order (Status = New, Unassigned) Review WO . Duplicate . Estimate Labor . Materials MIT Community Labor Estimate Material Nbr. Status Feedback 4 5 Disposition WO Release/Cancel Print Work Order Status: Release NCMP Hard Copy Work Order Work Order PM Work Orders Email Status Worker 6.0 7.0 8.0 9.0 Work is Performed Record Cust Comments Internal Comments Record Labor Order Closed Comments Hours 10.0 Work Order April 21, 2006 Labor Cards RM Support Ops Center RM Support Order Settlement 11 System Design • GuiXT Solution: – Combines multiple SAP screens into a single screen – Reduces SAP complexity – Non-ABAP scripting language with the ability to enhance interface functionality – Implemented for Repair Operation – – Customize SAPGui to Facilities processes – April 21, 2006 Preventative Maintenance requires a more complex customer interface and has fewer users Able to use enhance SAP’s functionality 12 System Design GuiXT April 21, 2006 13 System Design GuiXT April 21, 2006 14 System Design GuiXT M ay 23 , 2005 13 April 21, 2006 15 System Design GuiXT April 21, 2006 16 System Design GuiXT April 21, 2006 17 System Design GuiXT April 21, 2006 18 System Design • April 21, 2006 Enhancement Tab for additional fields (ZIW38) 19 System Design • EH&S Integration – – April 21, 2006 EHS PM – Corrective Action Creates PM Work Order – EHS Reference Number PM EHS – Operations Center Flags EHS Relevant Emergency Work Orders – Batch Program Update 20 Master Data • Master Data – – – Work Centers Functional Location – building, floor Equipment • – – – Classification Permits - Lockout Tagout Planner Groups Activity Types April 21, 2006 21 Master Data Work Centers: April 21, 2006 22 Master Data Functional Location April 21, 2006 23 Master Data Planner Groups April 21, 2006 24 Master Data Activity Types April 21, 2006 25 Master Data Equipment Classification April 21, 2006 26 Master Data Permits April 21, 2006 27 Master Data Permits April 21, 2006 28 Demo GuiXT System Demo – Mike Sherman April 21, 2006 29