SCA SCOTTISH COUNCIL ON ARCHIVES ARCHIVES And the Freedom of Information (Scotland) Act 2002 Draft 3 IOB August 2004 List of Contents Foreword 1 Introduction 2 The Act 3 Archives 4 Transfer of records 5 Access to records held in public archives 6 Answering Enquiries or Research 7 Handling Requests for Access to Information in Legacy Data Exemptions Personal Data Other Data 8 The Interaction between Freedom of Information and Data Protection 9 Fragile Material 10 Catalogued and Uncatalogued Collections 11 Intellectual Property Rights 12 Electronic Records References Appendix A – List of Scottish Archives Organisations (To Do) Appendix B - Criteria for Evaluation Public Archives Appendix C - Examples of Enquiries (To insert) Draft 3 IOB August 2004 FOREWORD The Scottish Council on Archives wishes to provide support for the objectives of the Freedom of Information (Scotland) Act, 2002, and sets out this guidance as to how public archives should fulfil their obligations under the Act to provide access to information held within their archives. Archivists in Scotland play a valuable role in ensuring that the records of our public authorities are effectively managed and preserved for present and future users. These records provide the evidence of past actions and decisions, by which public authorities can be held accountable. They are essential to the democratic and legal rights of the citizen Many of our public authorities have made provision for the professional management of their archives, ensuring that the appropriate records are selected, maintained, preserved and accessible to the public. The Scottish Council on Archives believes that public archives which meet certain professional criteria should be able to claim exemption under Clause 25 of the Act (Information otherwise accessible). We hope that these guidelines may contribute to the current dialogue between the Office of the Scottish Information Commissioner and Scottish Public Archives over this issue and other working practices under the Act. The Scottish Council on Archives intends to develop the guidelines in the light of practical experience and in response to discussions with Scottish Information Commissioner. In the meantime we hope that these guidelines will provide a framework of the issues which need to be addressed by archivists and will enable them to be better prepared to meet the requirements of the Freedom of Information (Scotland) Act, 2002. Dr Irene E O’Brien Chairman August 2004 Draft 3 IOB August 2004 1 Introduction 1.1 These generic guidelines are aimed at archivists who provide archive services in Scottish public authorities. They may provide the basis for more localised guidance produced by individual services for the benefit of their front-line staff. It is recognised that there is great variety in both the range and level of development of such services, and also that general guidance on the interpretation of the Freedom of Information (Scotland) Act 2002 (The Act) and its associated Codes of Practice is still evolving. 1.2 It is also intended that these guidelines shall contribute to the current dialogue between the Office of the Scottish Information Commissioner (OSIC) and Scottish public authority archives services in general concerning working practices under the Act. In particular the guidelines include criteria for evaluating a public authority archives service which we hope will enable those archives which meet these criteria to claim exemption under clause 25 of the Act (Information otherwise accessible). This may result in an agreed Code of Practice. However, until such a position has been reached, archivists should be prepared to seek further guidance and legal advice from their own institutions and the OSIC, to ensure that any local implementation based on the following recommendations complies with relevant legislation.. 2 The Act 2.1 The Freedom of Information (Scotland) Act (The Act) was passed by the Scottish Parliament on 24 April 2002. It enables any person to obtain information from Scottish public authorities. This is a legal right which will be in force from 1 January 2005 and will include all types of ‘recorded’ information of any date held by those authorities 2.2 The Act enables any person requesting information held by a Scottish public authority to receive it (subject to certain conditions) within a period of 20 working days. It applies to all Scottish public authorities including the Scottish Executive and its agencies; Scottish Parliament; Local Authorities; NHS Scotland; Universities and Further Education Colleges; and the Police. . 2.3 The Act also places an obligation on all Scottish public authorities to adopt and maintain a ‘publication scheme’. The scheme sets out the categories of information the authority publishes, the manner in which it is published, and details of any charges. 2.4 There are a number of categories of exemptions as defined in Part 2 sections 25 to 41 of the Act and in other legislation. An applicant who is dissatisfied with a refusal may ask for the decision to be reviewed. 2.5 These guidelines are intended to be used in conjunction with the Act, its supporting Codes of Practices and Guidance published by the Office of the Scottish Information Commissioner. Draft 3 IOB August 2004 2.6 It is the responsibility of archivists to familiarise themselves with the Act and other relevant documentation. These are available at the Scottish Information Commssioner’s web sit XXXXXXXXX 3 Archives 3.1 Archives are the records (in whatever format) accumulated by an individual or organisation in the course of the conduct of business. These are records which are no longer required for current use and which have been selected for permanent preservation. 3.2 Archives are unique and irreplaceable and may range in date from the 12th to the 21st centuries. Where their condition is very fragile, access may need to be restricted for preservation reasons, that is, on the grounds that their physical condition would lead to damage or loss if they were produced or copied. 3.3 In addition to the archives of their own organisations, many public archives collect archives from a variety of external sources. These may be the records of another public body or private records, including those of families, estates, businesses, churches, or individuals. As a general rule archives received by an archives repository can fall into any of three categories: 3.3.1 Transfers from within the organisation; 3.3.2 Gifts, legacies or purchases, the common factor being that ownership of the archives passes to the archives repository; 3.3.3 Deposits from external sources, whereby custody passes to the archives repository, but ownership remains with the depositor. 3.4 Where the ownership of archives of private bodies remains with the depositor, these archives are not covered by the terms of the Act (See Clause ) 4 Transfer of Records 4.1 Archivists often manage the collections of many different organisations and individuals within their repository, and the nature of the agreement made with the depositor or donor will determine the role of the archivist in relation to each collection. All Public Archives should review their current practices in respect of the acquisition of archives, to enable them to deal with the demands of the Act. 4.2 They should draw up formal agreements with all those who transfer records to them; including internal departments; external public bodies and private individuals and organisations. The deposit agreement should cover: the timing and frequency of the transfer of records whether the public archives holds the records in its own right or on behalf of the transferring [authority] under the terms of the Act; preservation responsibilities; security; Draft 3 IOB August 2004 return/disposal of records no longer required by the public archive; public access arrangements; copyright and intellectual rights; data protection; any other access and use conditions. Transfer from Departments within the same Public Authority 4.4 The internal transfer of records of a public authority to its own archives service, i.e. from the records creators to records custodians is covered by Part 3 of the “Code of Practice on Records Management” produced under section 61 of the Freedom of Information (Scotland) Act 2002. 4.5 The transferring department should designate both open and restricted material clearly at point of physical transfer, as part of their responsibility to review records for transfer under section 17.2 of the Code. The archives may refuse to accept records which have not been thus reviewed. 4.6 The Code states that the transferring department, (the records creators) would have to deal with access requests under the Act, (unless a section 25, “reasonably obtainable” exemption applies, - see section 5 below). These guidelines recommend that the archives and not the department would deal directly with access requests under the Act, unless restrictions imposed by the transferring department apply. 4.6 Where the transferring department has imposed restrictions, access requests should be referred to the department as soon as possible, and the time within which they must comply with the request will start from the day on which it was received in the archives. Transfer from external public body. 4.7 The transfer of records of another public authority to a Pblic Achives is also covered by Part 3 of the “Code of Practice on Records Management” produced under section 61 of the Freedom of Information (Scotland) Act 2002. Many of the same guidelines apply. 4.8 The transferring authority should designate both open and restricted material clearly at point of physical transfer, as part of their responsibility to review records for transfer under section 17.2 of the Code. The archives may refuse to accept records which have not been thus reviewed. 4.9 The Code states that the transferring authority, (the records creators) would have to deal with access requests under the Act, (unless a section 25, “reasonably obtainable” exemption applies, - see section 4 below). As in the case of internal transfers, it may be more appropriate for the Public Archives and not the transferring authority to deal with with access requests under the Act, unless restrictions imposed by the transferring authority apply. This should be the subject of agreement and may involve some payment of associated costs by the transferring authority. Draft 3 IOB August 2004 4.10 Where the transferring authority has imposed restrictions, the archives should inform the applicant that they are unable to provide the information sought, explain why, and direct the applicant to the transferring authority. Private Records 4.11 The records of private bodies, organisations, or individuals, which have been gifted or donated to the Archives (rather than deposited on loan) by third parties are subject to the provisions of the Act. Deposited material, - that is archives owned by and held on behalf of a third party, is not subject to FOI legislation, although the Environmental Information (Scotland) Regulations 2004, (currently in draft), refer to all information “held”, irrespective of ownership. 4.12 Private records are a vital part of our written heritage and archivists need to act in the best interests of donors and depositors who are willing to place their collections in a public archives. Wherever possible, archives services should encourage prospective donors not to restrict access to gifted material. However, some donations may be made on condition that restrictions on access are agreed. In such cases the archive service should ensure that any confidentiality agreements made conform to section 36 of the Act (exemptions on grounds of confidentiality), and should be able to demonstrate that restrictions have been agreed as a condition of accepting the gift. Similarly public archives may continue to accept private deposits where they are unable to arrange for a donation. 4.15 Irrespective of whether archives are gifted or deposited, where restrictions apply they should be specified within publicly available catalogues as soon as relevant collections become available for public consultation. 5 Access to records held in public archives 5.1 Many public authorities have made provision for the professional management of their archives, ensuring that the appropriate records are selected, maintained, preserved and accessible. These public archives are strongly committed to openness and customer service, - making the information contained in their archives as accessible as possible. They already receive many “remote” enquiries by letter, fax, email or via their websites and operate public search rooms where enquirers can come and view the archives something which has always been regarded as a cornerstone of the facilities offered and a major justification for retaining archives. 5.2 Section 25 of the Act exempts information which the applicant can reasonably obtain able other than by requesting it under the Act. Paragraph 16.2 of the Code describes the conditions which may allow the information in an archives to be designated as reasonably obtainable’. The Code requires the following: Draft 3 IOB August 2004 5.2.1 the public archive makes the information in the records of the Scottish public authorities available to members of the public on request, whether free of charge or on payment; 5.2.2 that information is made available in accordance with the authority’s publication scheme (under section 23 of the Act); and 5.2.3 any payment required is specified in, or is determined in accordance with, the publication scheme 5.3 To assist in the evaluation of whether a public archives service does indeed provide reasonable public access to information, criteria for judging access provision are attached (Appendix B). These criteria are drawn from professionally recognised standards1 and will form part of the ongoing discussion with OSIC. In the meantime archive services should exercise caution as claiming a section 25 exemption will need to be assessed on a case by case basis. 6 Answering Enquiries or Research 6.1 The Act is a tool to ensure the public have access to information about the actions and decisions taken by public authorities. The records held in public archives provide the evidence by which public authorities can be held accountable and all such enquiries should be treated accordingly. The Act is not, however, a means to enable the public to have research done for them at public expense. In such cases standard normal professional practices should be invoked. 6.2 In general public archives should try to answer specific requests such as “When did Midwifery first appear in the medical curriculum at Edinburgh University?”. Or ‘’ Which architect designed the Glasgow School of Art?” At the same time, public archive services are not normally resourced to carry out detailed research, for example, - the production of a complete dossier of information on the development of the medical curriculum at The University of Glasgow, 1750-1950.2 In such circumstances their responsibilities are to manage archival holdings to promote ready public access to the information held therein. This may be achieved by; 6.2.1 providing advice to research users about relevant archives and the likelihood of their containing the information sought; 6.2.2 advising on how to research the archives using finding aids and public search/reading room facilities; where appropriate, suggesting that the enquirer or someone acting for them visits the archive service to carry out the necessary research; 6.2.3 6.2.3 where an enquirer is unable or unwilling to visit or send a representative to the archives; the archivist may suggest that they employ an independent researcher to carry out the research on their behalf. Draft 3 IOB August 2004 6.2.4 6.3 the archives may themselves offer a value added research service, such as carrying out extensive family history or local history research. Details of such services, including enquiry forms for completion by remote users and any relevant charges should be clearly identified and be referred to in institutional publication schemes. Where enquiries fall into the scope of Freedom of Information, the public archives need to ensure they comply with the Act, including the 20 working day timescale and fee structures. The following are examples of possible FOI enquiries: Do the original terms of the trust which financed a Community Hall allow the public authority to sell the building to a private club? What were the regulations which governed children boarded-out from Glasgow to Inverness in the 1960s. Further possible examples of FOI enquiries are in Appendix C 6.4 Whereas the options outlined under 6.2.1 – 6.2.5 may be sufficient for ‘historical’ enquiries, they may not necessarily qualify as information “reasonably obtainable” for all FOI enquiries. This will need to be assessed on a case by case basis. It will also depend on such variables as the nature of the individual request, and on occasion the personal circumstances (for instance their place of residence) of the person requesting information. Where an individual cannot visit the archives or access the material at a reasonable cost under the rules and regulations, the authority may not be able to claim exemption. 6.4 In responding to FOI enquiries, public archives should qualify information supplied where appropriate, - for example, in those cases where the inconsistent practices of records creators’ filing schemes may render it impossible to be certain that all information has been discovered, or where the archive service cannot be certain whether relevant records have been destroyed. And where the archive service supplies information in redacted form, (copies supplied in a manner that omits or blanks out irrelevant or restricted information) it should retain a copy of what was supplied to the enquirer for its own records. 7 Handling Requests for Access to Information in Legacy Data 7.1 Enquiries will be received for access to data already held by a public archive service prior to enforcement of the FOI (Scotland) Act 2002, containing material. which falls into within one or more of the categories of exempt information as defined in Part 2 sections 25 to 41 or by other legislation that prevents disclosure. Archivists need to be familiar with the operation of the exemption clauses and in any cases of doubt, refer the matter to their legal department. In these cases the archive service should indicate why the information is not being made available. Draft 3 IOB August 2004 7.2 There are two different ways of classifying the exemptions: Class-based exemptions vs. content-based exemptions; and absolute exemptions vs. exemption subject to the public interest test. 7.3 Class-based exemptions are “blanket exemptions”; everything that meets the description of the exemption is exempt. For example information the release of which is prohibited by some other piece of legislation (section 26). However only some of the class-based exemptions are absolute. For those which are not the public authority is required to apply the public interest test (see below) before deciding whether or not to release the information. 7.4 Content-based exemptions are applied on a case by case basis. The information will only be exempt if disclosure would, or would be likely to, cause “substantial prejudice” to the matter in question. In other words there is a presumption that the information will be released. Examples of contentbased exemptions are those for research in progress (section 27(2)) and for prejudice to effective conduct of public affairs (section 30). Even where the public authority concludes that information is subject to a content-based exemption it still has to apply the public interest test. 7.5 Absolute exemptions are not subject to the public interest test (see below), and only apply to class based rather than content based exemptions. Apart from section 25 of the Act, - reasonably obtainable information, mentioned above, the two absolute exemptions liable to be most relevant to public archives services are confidentiality, section 36(2) and personal information, section 38. 7.6 The public interest test is in section 2(1) of the Freedom of Information (Scotland) Act 2002. Where the public authority has concluded that the information requested is subject to a content-based exemption or a class-based exemption which is not an absolute exemption it must still provide the information requested unless “in all the circumstances of the case, the public interest in disclosing the information is not outweighed by that in maintaining the exemption”. In other words unless it is in the public interest to withhold the information it has to be released. The effect of the public interest test is to turn what might initially appear to be a broad and substantial list of exemptions into a very narrowly drawn set. Handling Requests for Access to Information in Legacy Data 7.7 The records may containing for example a mixture of personal and open information within a bound volume of minutes. Requests for access to restricted personal data held in such legacy data should be handled in conformity with the “Code of Practice for Archivists and Records Managers under section 51(4) of the Data Protection Act 1998,” as submitted to the Information Commissioner. This may require further consultation with the enquirer to determine the exact nature of their enquiry. Methods of access should be appropriate to the specific circumstances of the enquiry. In some cases, redacted transcripts of originals, - copies supplied in a manner that Draft 3 IOB August 2004 omits or blanks out irrelevant or restricted information may be utilised. In some cases this method is liable to be very resource intensive and may incur charges as specified by the archive service’s or authority’s published charges. In other cases, for example, bona fide academic research, the archive service may make use of the form referred to in the above code of practice, “researcher undertaking concerning access to material that would otherwise be closed” Other data types 9.2 Other types of restricted information held in legacy data, for example, confidential information, may also require further consultation with the enquirer and may also require redacted transcripts or summaries of the information requested to be produced instead of the original record. 10 The Interaction between Freedom of Information and Data Protection 10.1 The interaction between Freedom of Information and Data Protection will be subject to further guidance from the OSIC and the Information Commissioner. Archive services should be aware that either or both Acts may apply, and should review existing agreements and working practices for internal transfers, and gifted and deposited material, briefing staff accordingly. 10.2 If the person requesting the information is the data subject or is acting with the consent of the data subject then the request is handled under the Data Protection Act. If the person making a request for the personal data of a living individual is a third party, the request would have to be considered in terms of the section 38 exemption in the Freedom of Information (Scotland) Act 2002. Recent case law has effectively narrowed the definition of personal data and public archive services should be aware that some non-personal information, for example, names of meeting attendees appearing in minutes of official business will be subject to freedom of information rather than data protection. Dependent on local circumstances, and in order that it can set a deadline for determining the relevant legislation, the archive service may advise the enquirer to pursue the enquiry under section one of the FOI (Scotland) Act 2002 . 8 Fragile Materials 8.1 The FOI (Scotland) Act 2002 is concerned with disclosure of information held within all types of recording media held by archive services, including bound volumes, files, plans, photographs and electronic storage devices. However, where the act of accessing, producing or copying information would result in damage to original unique items the archive service may refuse to provide the information.3 Where feasible, transcriptions or surrogates may be provided at advertised rates. Archive services should refer to fragile access or other relevant policies in their publication schemes. 11 Catalogued and Uncatalogued Collections Draft 3 IOB August 2004 11.1 In certain circumstances, archival holdings managed by a public archives may qualify for exempt status if they are “reasonably obtainable” under section 25 of the Act, - (see section 5 above, dealing with public access to archives). It is clear that the archives must be catalogued if section 25 is to be applied. The term “catalogued” is defined as intellectual access to a collection where security arrangements and finding aids permit useful interaction by enquirers. Access to uncatalogued material is subject to section 1 of the FOI (Scotland) Act 2002, and archive services should seek to identify the information required through effective communication with the enquirer including providing information on any applicable charges. 12 Intellectual Property Rights 12.1 Users of archive services should be made aware that access given to information under Freedom of Information legislation does not also confer rights to intellectual property, particularly in relation to copyright, and that subsequent use of such material without permission is prohibited. 13 Electronic Records 13.1 The FOI (Scotland) Act 2002 covers all records in all formats. It thus includes all archival status electronically held records meriting permanent preservation. However very few public archives in Scotland have access to a formally designated digital archive facility under their specific control. If there is a requirement to accession electronically held archival status records, the archive service should refer the records creators or owners to freely available advice on the long term preservation of electronic records.4 Draft 3 IOB August 2004 References 1 HMC Standards for Records Repositories 1 See Model Publication /Scheme for Scottish higher Education Institutions produced by Universities Scotland approved by Scottish Information Commissioner, 25 th March 2004, (footnote on page 36) See “Holyrood Mag” March 2004 edition, in which the Scottish Information Commissioner gives as his opinion that some information will be quite legitimately made available only if people attend in person to inspect it, and that some fragile historic documents cannot be copied or made available in any other way. Public archive services are however advised to exercise caution in utilising this reason to limit access since it has no formal legal basis and to support any decision with an expert report from a qualified conservator. 4 See for example Digital Preservation at Edinburgh University Library at http://www.lib.ed.ac.uk/sites/digpres/ which also contains various links to other useful sites 3 Draft 3 IOB August 2004 APPENDIX B Criteria for evaluating a public archive service The following will automatically be designated a public archive service for Freedom of Information purposes: A record repository that meets the following minimum criteria as judged by the Keeper of the Records of Scotland or his designated representative. The criteria are based on the HMC Standard for Record Repositories. Definition For the purposes of this document a record repository means a record office or other institution holding records which are open to public inspection. 1. Constitution and finance The archive service should have a written source of authority from their governing body 2. Staff The staffing levels should normally be appropriate: - to the size of the parent organisation (compared to similar organisations) - to ensuring the safety of the quantity of archives in custody and use - to ensuring the preservation and conservation of the archives - to cover staff absences while maintaining the availability of the archives The employment of full time professional archivist (s) Qualified professionals will normally be registered or accredited members of one or more of the following professional bodies or currently be undergoing accreditation: - the Society of Archivists - the Records Management Society - Conservation Register Evidence should be available that all staff routinely handling archives have been trained in protecting them from handling damage. Staff routinely moving archives should have been given appropriate guidance in manual handling risk assessment and manual handling techniques. 3. Acquisition The service will have a defined statement of collection policy indicating the subject areas within which records are sought and acquired, any geographical Draft 3 IOB August 2004 restrictions affecting the scope of material collected, and the various media for which appropriate storage and access facilities are provided A copy of the statement of collection policy should be lodged with the Historic Manuscripts Commission An Accession Register should be kept and be available for inspection by the Keeper of the Records of Scotland or his designated representative. 4. Access A designated study area should be available and should be - under constant invigilation for security purposes - suitable for the levels of use - suitable for the types of archives in use - safe for public use Regulations and conditions for access should be appropriately publicised including: - opening hours - conditions of entry - any necessary and legally enforceable restrictions on access - provisions for protecting the archives from harm while in use - a list of available services and any charges that may be applicable (eg searchroom, copying, photography) Measures should be in place to assist users to find the archives they require during publicised opening hours. This will normally be by the provision of finding aids in paper or electronic form and the availability of a staff member with a sound knowledge of the available archives. In providing copies to the public staff should show awareness of current Copyright Law. Particularly they should have made provision for protecting the copyright or other intellectual property rights contained within the archive collections in their custody. A copyright declaration form normally forms part of the copy ordering process within an archive service. 5. Storage and preservation Staff will show an awareness of the ideal conditions for the storage of archives in all media and in particular of the British Standard and provide evidence of how they have made the best of their available resources for storage and preservation. A strategy for the long term improvement of the storage and preservation of the archives should be in place. Access to archival storage areas will be restricted to archival staff and other authorised persons accompanied by them. The searchroom must be constantly invigilated when the public are present. Draft 3 IOB August 2004 Smoke detectors, with automatic fire alarms connected to the fire station or security agency will be fitted in the storage areas. Smoking must be strictly prohibited in archive buildings except for areas specially designated and equipped for the purpose. Storage areas should be safe for staff to enter and work in. An up-to-date disaster plan should be accessible to all archive staff. Draft 3 IOB August 2004