Executive Support Assistant I
Development Plan
Course
Code
HR410
Course Title
Basic Language and Writing
Skills
HR420
Drafting, Editing, and Revising
HR295
Writing in Organizations
MG180
How to Interview
MG280
The Search Committee Process
OA100
OA200
University Student Employment
Services
The Student Employee
Supervisors’ Workshop
How to Hire a Foreign National
OM100
Financial Management Overview
OM120
Payroll and Employee Benefits
OM130
Student Financial Services
OA110
Specific Functions of the Job that the course relates to
Responds to internal and external communications received by
preparing letters, memos, and correspondence.
This course is at the discretion of the supervisor – if the employee
is in need of developing their written communication skills, this
course should be taken.
Responds to internal and external communications received by
preparing letters, memos, and correspondence
Responds to internal and external communications received by
preparing letters, memos, and correspondence
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
OM150
Procurement and Payment
Services
Resolves issues or provides advice based on AU policies and
procedures; makes travel arrangements; Able to prepare and
monitor the budget, payroll, travel expense vouchers and invoices,
contractual agreements, cash and bank deposits, time logs, work
orders, supplies, staffing correspondence, and/or class schedules
OM190
Introduction to Sponsored
Projects
OM220
Property Control
OM240
Student Development and
Support
Human Resources – Employment
OM260
OM340
Human Resources –
Compensation
Human Resources – Employee
Relations
Human Resources – Performance
Development
Human Resources – Leave
OM380
Facilities Management
OM400
Telecommunications
OM460
University Information and
Procedures
Customer Service: Building and
Sustaining a Service Culture
Effective Telephone
Communication Skills
Introduction to Banner Admin
OM280
OM300
OM320
TW100
TW200
CT200
CT201
Introduction to the Self-Service
Banner Financial System
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
May act as the point of contact for students, faculty, departments,
and vendors/outside agencies
Resolves issues or provides advice based on AU policies and
procedures
May act as the point of contact for students, faculty, departments,
and vendors/outside agencies
May act as the point of contact for students, faculty, departments,
and vendors/outside agencies
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
Able to prepare and monitor the budget, payroll, travel expense
vouchers and invoices, contractual agreements, cash and bank
deposits, time logs, work orders, supplies, staffing correspondence,
and/or class schedules
CT250
Reading Budget Balances in
Banner
CT300
The Banner Human Resource
System
PC920
Introduction to Access
PC921
Intermediate Access
Able to prepare and monitor the budget, payroll, travel expense
vouchers and invoices, contractual agreements, cash and bank
deposits, time logs, work orders, supplies, staffing correspondence,
and/or class schedules
Resolves issues or provides advice based on AU policies and
procedures; Able to prepare and monitor the budget, payroll, travel
expense vouchers and invoices, contractual agreements, cash and
bank deposits, time logs, work orders, supplies, staffing
correspondence, and/or class schedules
Coordinates the preparation and accumulation of materials for high
profile meetings and events. Works directly with computer
operations staff to assist in compiling statistical data reports for
weekly and called events
Coordinates the preparation and accumulation of materials for high
profile meetings and events. Works directly with computer
operations staff to assist in compiling statistical data reports for
weekly and called events
PC930
Introduction to Excel: Laying the Coordinates the preparation and accumulation of materials for high
Foundation
profile meetings and events. Works directly with computer
operations staff to assist in compiling statistical data reports for
weekly and called events
PC931
Intermediate Excel: Building
Coordinates the preparation and accumulation of materials for high
Proficiency
profile meetings and events. Works directly with computer
operations staff to assist in compiling statistical data reports for
weekly and called events
PC970
Introduction to Outlook
Schedules meetings; organizes and prioritizes calendar
The courses listed above are required to move to Level II, Executive Support Assistant
Registering for classes
All the courses can be located in and registered for in the online training management system FastTrain, which can be found by logging in to AU Access and then selected Fast-Train registration on
the Employee Services page. For instructions for registering in Fast-Train can be found at
http://www.auburn.edu/administration/human_resources/hrd/register.htm
Descriptions of all the courses are available in the Training and Development Guide found at
http://www.auburn.edu/administration/human_resources/hrd/guide.pdf: