TRG Working Group Multimedia Communications over Data Networks Working Group Working Group Remit To produce a strategy that will guide University investment and deployment of various forms of Multi media data communications facilities including: High quality Video conferencing High quality Video teaching including lecture room overflow facilities Research community Virtual Venues, including Access Grid On-demand personal/desktop conferencing Instant Messaging IP based telephony services A/V streaming services Status Working group established by the Technical Review Group of the Information Policy and strategy committee (IPSC). Working Group Coordinator: Steven Jack Working Group Members: TBA Stakeholders: AIMS All teaching departments Research community VLE developers Telecomm committee End users Working Group Start Date (estimate): January 2005 Working Group Strategy Report: June 2005 Strategic Objectives Produce a multimedia data communications strategy that addresses current and future forms of media rich collaboration facilities for group and individual use. Wherever possible estimates should be provided for the likely capital, recurrent and support costs associated with the proposed solutions. Key Requirements The University makes extensive use of video teaching and lecture room overflow facilities, however these are based on end-of-life Asynchronous Transfer Mode (ATM) codecs that require replacement The Research community are embracing Grid technology to foster resource sharing and collaborative ventures. Collaborations between geographically distant partners requires a range of support tools including virtual venues to help establish a more productive environment The ability to establish ad-hoc A/V and application sharing facilities with colleagues locally, nationally or internationally will enhance the IT facilities available to teaching, research and administration staff Instant Messaging provides many end user benefits; however the plethora of solutions coupled with serious security concerns inhibit its widespread adoption as a serious collaboration tool. IP telephony solutions are gaining significant market share with all of the major Telecomm and Data communications vendors actively marketing their solutions. The University has an aging telephone PABX and a strategic view of possible alternatives to traditional voice switching is required. The computing service in collaboration with Media services has delivered a limited A/V streaming service for special events and bespoke courses. However the University’s desire to establish Virtual Learning Environments requires a streaming solution that is more scalable, easier to produce relevant content and not overly resource (including support) intensive. Key Challenges Producing a strategy that is acceptable to a wide user base. Identifying the benefits that would justify University investments Maintaining the quality of provision when changing any underlying technology e.g. replacing ATM codecs with IP based codecs Identifying all costs when considering a particular solution e.g. IP telephony would require significant Campus network investments as well as the soft PBXs and IP telephones Ensuring adequate security measures are built in to any proposed solution e.g. Instant Messaging, ad-hoc VC or IP telephony Recommending scalable and supportable solutions Working Group Deliverables Video conferencing and Video teaching strategy Research specific collaboration strategy Personal collaboration strategy IP telephony strategy A/V streaming strategy Success Metrics Strategies accepted by TRG, IPSC and key stakeholders University invests in proposed solutions Current Milestones and Dates TBA