The Massachusetts Transition Project
Overview of Child Care Resource and Referral
Accomplishments and Opportunities
June 11, 2013
© 2013 Child Care Aware® of America
7/25/2016 Presented to: Massachusetts CCR&Rs Location: Boston
Transition Contract Deliverables
•
•
•
•
•
Develop and deliver four training sessions
Develop a transition plan
Supervise the implementation of the
transition plan
Summarize the transition plan outcomes
Amendment added marketing materials and
consistent state-wide forms for service
delivery
© 2013 Child Care Aware® of America
3
Significant Improvements to
CCR&R System
• Speaking as one voice
• Working together toward solutions
• Consistent service delivery for families with
statewide forms, policies and procedures
• Single statewide database with staff trained
to ensure data is accurate, complete and upto-date
• Statewide database manual to ensure
consistent use across all CCR&Rs
© 2013 Child Care Aware® of America
4
From Transition to Sustainability
• Transition projects ends June 30
• Preparing recommendations for a 12-month
project that will support CCR&Rs in the
implementation of more data system
development and quality services to families
and providers into the future
© 2013 Child Care Aware® of America
5
Systemic Changes for CCR&R Services
• Training
– On-site, 7 days in Boston, 36 topics
• Satisfaction of 4.0 or better (out of 5.0)
– Online, 5 topics
– Self – paced, 15 topics
• Technical Assistance
– Individual and group consultations
• Resources
– Policies and procedures, manuals,
templates
© 2013 Child Care Aware® of America
7
The Changing Landscape for CCR&Rs
• Data Management
– Statewide database for clients, providers and
community resources
– Database manual
– Online referral module
• Program Management
– Common voucher forms
– More detailed reporting
– Consistent consumer education
© 2013 Child Care Aware® of America
8
The Changing Landscape for CCR&Rs
• Community Services
–
–
–
–
Strategic outreach activities
Enhanced communication methods
Tracking community outreach
Working with key stakeholders
© 2013 Child Care Aware® of America
9
What the Future Looks Like
• Enhancement of data management
– Online Provider Services module
– Training Tracking module
• Improve:
– Provider services
– Community services
– Child care reporting services
© 2013 Child Care Aware® of America
10
Questions and Answers
• Child Care Aware® of America
Lynette M. Fraga, PhD
Lynette.Fraga@usa.childcareaware.org
703-341-4198
• Child Care Choices of Boston
Anne Corbin
anne.corbin@bostonabcd.org
617-348-6465
• Child Care Resources
Kim Dion
kdion@sevenhills.org
508-796-1833
© 2013 Child Care Aware® of America
11