A Guide for Faculty and Staff When Students are Stressed
Most students will successfully handle the demands and stress of college, college life and their
personal life. For some, the pressures can become unmanageable. Faculty and staff members
may be the ones to recognize students who are very distressed. If a student cannot turn to their
family or friends for support, they may turn to a professor or staff member who they see as
caring and approachable. Although faculty and/or staff do not need to be the solution for a
student, an expression of interest and concern may be a crucial factor in saving a student's
academic career or even their life.
Clues a Student may be Distressed:
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Threatening self-harm or harm to others
Chronic inability to concentrate or remain focused
Behavioral problems that are extreme or disruptive
Sudden aggressive or confrontational behavior
Noticeable disorientation, confusion, or bizarre behaviors
Chronic fatigue or low energy, frequently falling asleep in class
Persistent sadness, low self-esteem or fearfulness
Heightened anxiety, nervousness, or irritability
Alcohol/Drug abuse
Sudden decline in attendance and academic performance
Dramatic weight loss or gain
Isolation from others
Racial/Cultural Adjustment
Relationship or Lesbian/Gay concerns
Sexual Assault
Extreme test anxiety
What Can You Do?
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Talk to the student in private when both of you are not rushed or preoccupied
Listen to thoughts and feelings in a sensitive, non-threatening way
Avoid judging, evaluating, and criticizing even if the student asks your opinion
Maintain clear and consistent boundaries and expectations
Stress the importance of getting help before a situation exacerbates
Give hope by assuring the student that things can get better
Suggest Counseling Services as a resource, offer a Counseling Services' brochure, and
discuss services with the student
Explain that Counseling Services is free and confidential
Allow the student to use your phone to make a counseling appointment or to leave a
message
You may even consider walking the student to the Counseling Services' office in Henderson
111.
Call to consult a professional in Counseling Services if you have questions. A student
whose behavior has become threatening, violent, or significantly disruptive may need the
resources of the University Police - ext. 1153
Counseling Services for Urgent Situations
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Counselors can be available for urgent situations if given short notice
When calling (670-3100), please advise the receptionist that the situation is urgent
A student may walk to our office (Henderson 111) for assistance or be accompanied by staff
or professor
 Appointments can be arranged by calling 785-670-3100 or stopping by the office. Hours are
8 to 5, Monday through Friday. Other times may be scheduled if arranged by a counselor. In
case of emergencies after hours, contact University Police at 785-670-1153.