LA HARBOR COLLEGE
Student Learning Outcomes (SLOs) Assessment Report
Course Assessment
Division: Business
Discipline/Program:
Management
Course Number and Name: Management 31 Human Relations for Employees
Program Contact Person: _Janet Laurin______________________________________ E-mail: _mrslaurin@msn.com ____________
Reviewed by: Elena Reigadas, SLO Assessment Coordinator
Section 7672, Fall 2013, 37 students completed the class
Institutional
Course Intended Outcomes
Means of Assessment and
Learning
Criteria for Success
Outcomes
1. Recall ways to improve
Means: 15 multiple choice
1
personal communication,
questions.
including the development
of listening skills.
Criteria: 70% of students
will answer 10 or more
correctly.
2.
Discuss
the
major
elements
Means: In-depth discussion
1
of the communication style
regarding communication
model.
styles.
1
3. Identify the most influential
theories of motivation.
Date:
04/24/2014
Summary of Data
Collected
Use of Results
80% of participating
students answered 10 or
more correctly.
Instructional methods are
effective.
83% of participating
students earned 5 or 6
points.
Instructional methods are
effective.
Criteria: 70% of students
will earn 5 of 6 points by
contributing relevant, clear
and thorough ideas and facts
that illustrate critical
thinking and understanding.
Means: 15 multiple choice
76% of participating
questions.
students answered 10 or
more correctly.
Criteria: 70% of students
will answer 10 or more
correctly.
Instructional methods are
effective.
1
4. Demonstrate the importance
of professional presence.
Means: Complete a dress
and grooming code for a
business model.
90% of participating
students demonstrated a
score of 80% or more.
Instructional methods are
effective.
93% of participating
students demonstrated a
score of 80% or more.
Instructional methods are
effective.
88% of participating
students answered 10 or
more correctly.
Instructional methods are
effective.
Criteria: 70% of students
will demonstrate a score of
80% according to
department rubric.
3
5. Analyze behavioral science
principles that support team
building.
Means: Compose a plan
(300 words minimum) to
address a team-building
challenge in a small
business.
Criteria: 70% of students
will demonstrate a score of
80% according to
department rubric.
1
4
6. Identify key elements of the
conflict resolution process.
7. Discuss ways in which
individuals and
organizations benefit from
work force diversity.
Means: 15 multiple choice
questions.
Criteria: 70% of students
will answer 10 or more
correctly.
Means: In-depth discussion 86% of participating
regarding work force
students earned 5 or 6
diversity.
points.
Criteria: 70% of students
will earn 5 of 6 points by
contributing relevant, clear
and thorough ideas and facts
that illustrate critical
thinking and understanding.
Instructional methods are
effective.
02/17/2011
Section 7672, Fall 2010, 30 students completed the class
Institutional
Course Intended Outcomes
Means of Assessment and
Learning
Criteria for Success
Outcomes
8. Recall ways to improve
Means: 15 multiple choice
1
personal communication,
questions.
including the development
of listening skills.
Criteria: 70% of students
will answer 10 or more
correctly.
9. Discuss the major elements
Means: In-depth discussion
1
of the communication style
regarding communication
model.
styles.
1
10. Identify the most influential
theories of motivation.
1
11. Demonstrate the importance
of professional presence.
Summary of Data
Collected
85% of participating
students answered 10 or
more correctly.
Instructional methods are
effective.
79% of participating
students earned 5 or 6
points.
Investigate options to remind
students, possibly by text
message, of two-tiered
discussion requirement.
Criteria: 70% of students
will earn 5 of 6 points by
contributing relevant, clear
and thorough ideas and facts
that illustrate critical
thinking and understanding.
Means: 15 multiple choice
85% of participating
questions.
students answered 10 or
more correctly.
Criteria: 70% of students
will answer 10 or more
correctly.
Means: Complete a dress
and grooming code for a
business model.
Criteria: 70% of students
will demonstrate a score of
80% according to
department rubric.
Use of Results
93% of participating
students demonstrated a
score of 80% or more.
Instructional methods are
effective.
Instructional methods are
effective.
3
12. Analyze behavioral science
principles that support team
building.
Means: Compose a 500
word essay on virtual teams
by gathering information
from four websites.
73% of participating
students demonstrated a
score of 80% or more.
Incorporate new methods
that are suggested as a result
of the ISLO#1 writing
assessment.
92% of participating
students answered 10 or
more correctly.
Instructional methods are
effective.
Criteria: 70% of students
will demonstrate a score of
80% according to
department rubric.
1
4
13. Identify key elements of the
conflict resolution process.
14. Discuss ways in which
individuals and
organizations benefit from
work force diversity.
Means: 15 multiple choice
questions.
Criteria: 70% of students
will answer 10 or more
correctly.
Means: In-depth discussion 72% of participating
regarding work force
students earned 5 or 6
diversity.
points.
Criteria: 70% of students
will earn 5 of 6 points by
contributing relevant, clear
and thorough ideas and facts
that illustrate critical
thinking and understanding.
Investigate options to remind
students, possibly by text
message, of two-tiered
discussion requirement.