LA HARBOR COLLEGE
Student Learning Outcomes (SLOs) Assessment Report
Program Assessment
Program Name
Division
Program Contact Person
Reviewed by
Computer Applications and Office Technologies
Business
Elsie Linares
Elena Reigadas, SLO Assessment Coordinator
Phone:
Date:
310-233-4188
April 30, 2014
Attach additional pages as necessary.
Institutional
SLO Number
5
Program Student Learning Outcomes
Means of Assessment and
Criteria for Success
1. Display proficiency with the Microsoft
70% of students will
demonstrate proficiency in
creating business
documents, such as, letters,
reports (academic and
business), tables, emails,
spreadsheets, pivot tables,
charts, databases,
PowerPoint presentations,
newsletters, brochures, and
flyers.
70% of students will
demonstrate proficiency in
integrating office programs
by creating emails and
calendars, performing word
processing, making
spreadsheet calculations,
maintaining a database, and
creating dynamic
presentations through use
of Microsoft Office Suite.
70% of students will show
satisfactory performance as
measured by the workplace
standards of 30 words per
minutes with 5 errors or
less.
Office Suite: Microsoft Word, Microsoft
Excel, Microsoft Access, Microsoft
PowerPoint, Microsoft Publisher, and
Microsoft Outlook.
3
2. Analyze, assess, and produce business
documents that are a solution to given
problems.
5
3. Demonstrate a proficient level of
keyboarding speed and accuracy.
Summary of Data
Collected
Use of Results
Data reported for
Academic year 20122013: CAOT 002, 009,
009, 021, 022, 023, 061
and 088. 92% of students
showed proficiency in
creating business
documents.
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios,
projects, and software
certifications.
Data reported for
Academic year 20122013: CAOT 082, 085,
084, 086, 110 and 033.
80% of students showed
proficiency in creating
business documents.
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios,
projects, and software
certifications.
Data reported for
Academic year 20122013: CAOT 001, 002,
009, 021, 022, 023, 061
and 088. 92% of students
showed proficiency in
creating business
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios and
Timeline for Program
Modification
Faculty will prepare for
the next assessment
cycle.
3
4. Demonstrate proficient communication
(written and oral) skills as required in the
workplace
70% of students will be
able to create mailable
documents, demonstrate
effective communications
both oral and written, and
understand the
responsibilities of the
office professional.
4
5. Demonstrate appropriate academic, ethical,
and professional use of computer technology to
communicate regionally, nationally, and
globally and access the Internet for a variety of
information and business purposes.
70% of students will
demonstrate an
understanding of the basics
of information processing
in today’s workplace and
home office. The students
will understand basic
ethical terms and concepts,
as well as, describe
resources and methods for
making ethical decision at
work.
documents.
Data reported for Spring
2011: CAOT 030, 082,
and 110. 75% of students
showed proficiency in oral
and written
communications via
PowerPoint presentations.
Data reported for Spring
2011: CAOT 030, 033,
082, and 084. 77% of
students showed
proficiency in oral and
written communications
via PowerPoint
presentations.
software certifications.
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios,
projects, and software
certifications. The data
will also be used as
discussion points with
faculty to increase
students’ performance.
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios,
projects, and software
certifications.
Faculty will discuss in
the Spring 2014
semester methods for
engaging students.
During the Spring 2014
semester, faculty will
also invite publishers
input regarding students
achievement and their
text.
Date:
January 2014
Attach additional pages as necessary.
Institutional
SLO Number
5
Program Student Learning Outcomes
Means of Assessment and
Criteria for Success
1. Display proficiency with the Microsoft
70% of students will
demonstrate proficiency in
creating business
documents, such as, letters,
reports (academic and
business), tables, emails,
spreadsheets, pivot tables,
charts, databases,
PowerPoint presentations,
newsletters, brochures, and
flyers.
70% of students will
demonstrate proficiency in
integrating office programs
by creating emails and
calendars, performing word
processing, making
spreadsheet calculations,
maintaining a database, and
creating dynamic
presentations through use
of Microsoft Office Suite.
70% of students will show
satisfactory performance as
measured by the workplace
standards of 30 words per
minutes with 5 errors or
less.
Data reported for Fall
2010: CAOT 002, 009,
009, 021, 022, 023, 061
and 088. 92% of students
showed proficiency in
creating business
documents.
70% of students will be
able to create mailable
documents, demonstrate
effective communications
both oral and written, and
understand the
responsibilities of the
office professional.
Data reported for Spring
2011: CAOT 030, 082,
and 110. 67% of students
showed proficiency in oral
and written
communications via
PowerPoint presentations.
Office Suite: Microsoft Word, Microsoft
Excel, Microsoft Access, Microsoft
PowerPoint, Microsoft Publisher, and
Microsoft Outlook.
3
2. Analyze, assess, and produce business
documents that are a solution to given
problems.
5
3. Demonstrate a proficient level of
keyboarding speed and accuracy.
3
4. Demonstrate proficient communication
(written and oral) skills as required in the
workplace
Summary of Data
Collected
Use of Results
Timeline for Program
Modification
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios and
software certifications.
Faculty will prepare for
the next assessment
cycle.
The data reported is
baseline and we will use
this information to
improve instructional
material and find other
methods of assessments;
such as portfolios and
software certifications.
Faculty will discuss in
the Spring 2014
semester methods for
engaging students.
During the Spring 2014
semester, faculty will
also invite publishers
input regarding students
Pending for Spring 2014
Assessments.
Pending for Fall 2013
Assessments..
The data will also be used
as discussion points with
faculty to increase
students’ performance.
5. Demonstrate appropriate academic, ethical,
and professional use of computer technology to
communicate regionally, nationally, and
globally and access the Internet for a variety of
information and business purposes.
4
Date:
70% of students will
demonstrate an
understanding of the basics
of information processing
in today’s workplace and
home office. The students
will understand basic
ethical terms and concepts,
as well as, describe
resources and methods for
making ethical decision at
work.
achievement and their
text.
Pending for Spring 2014
Assessments..
October 2011
Attach additional pages as necessary.
Institutional
SLO Number
1
Program Student Learning Outcomes
1. Choose the appropriate classification of
Means of Assessment and
Criteria for Success
Summary of Data
Collected
Use of Results
Timeline for Program
Modification
3
3
5
3
3
5
3
software to meet an information processing
need
2. Publish documents, worksheets,
presentations and database information in Web
page format.
3. Analyze, assess, and produce a business
document that is a solution to a given problem
4. Demonstrate a proficient level of
keyboarding speed and productivity
5. Apply computer skills with a knowledge of
office application software to produce
professional business publications
6. Demonstrate the ability to utilize the
Windows operating system
7. Produce an accurate business document
from dictated material
8. Demonstrate appropriate academic and
professional use of the Internet.