BOOKSTORE AND REPROGRAPHICS PROGRAM REVIEW PROGRAM REVIEW PARTICIPANTS Mark Zankich, College Enterprise Manager Crystal Milbury, Assistant Bookstore Manager Anthony Alvarez, Stock Control Assistant Kenneth Roberts, Lead Support Services Assistant Submitted: January 31, 2011 Typed and Organized by Mary Vargas, Facilities Assistant TABLE OF CONTENTS Los Angeles Harbor College’s Mission Statement 4 Los Angeles Harbor College Administrative Services’ Mission Statement 4 Bookstore Mission Statement & Values 5 Reprographics Mission Statement & Values 6 Bookstore and Reprographics Descriptions Organizational Chart Description of Work Performed by Bookstore Description of Work Performed by Reprographics 7 8 8 Description of Bookstore’s Staff’s Job Duties College Enterprise Manager Assistant Bookstore Manager Stock Control Assistant Stock Control Aide Cashier 9 10 10 11 11 Description of Reprographics’ Staff’s Job Duties Lead Support Services Assistant 12 Bookstore Data Assessment 13 Reprographics’ Data Assessment 14 Bookstore’s Support to College Programs and Services 15 Reprographics’ Support to College Programs and Services 15 Bookstore and Reprographics’ Service Area Outcomes 16 Bookstore and Reprographics’ Goals and Objectives 2007 - 2010 Objectives and Outcomes 2011-2012 Goals and Objectives 17 18 Bookstore and Reprographics’ Program Review Summary 2011-2012 Staffing Needs 2011-2012 Equipment Needs 20 21 22 2 Appendix 23 Survey Results Staffing Comparison Bookstore Reprographics Unit Plans Bookstore Unit Plan 2007-2008 Bookstore Unit Plan 2008-2009 3 LOS ANGELES HARBOR COLLEGE MISSION STATEMENT The mission of Los Angeles Harbor College is to offer an environment that fosters learning by providing comprehensive programs that meet the educational needs of students and are appropriate and useful to the community we serve, including: Degree and Transfer Programs Vocational and workforce preparation Basic skills instruction English as a second language Credit and noncredit courses for life-long learning Contract education including customized corporate training Community services Support services Information Literacy An essential aspect of the mission for the community we serve is to advance economic growth and global competitiveness through education, training, and services that contribute to continuous workforce improvement and civic responsibility. We are committed to student learning in a supportive educational environment that recognizes the uniqueness of individuals, provides a center for the cultural enrichment of the community and seeks dynamic dialog and reflective evaluation and improvement of the institution. LOS ANGELES HARBOR COLLEGE ADMINISTRATIVE SERVICES MISSION STATEMENT The Administrative Services units strive to support student learning and student services with effective and efficient business operations by providing a quality learning environment that is aesthetically pleasing, safe, and healthful. The Administrative Services area supports the mission of the college by providing adequate resources required to meet student learning needs both in services and the environment. 4 BOOKSTORE MISSION STATEMENT Our mission is to be a convenient and efficient source for educational purchases at reasonable and competitive prices for textbooks, school supplies, and other services related to campus life. We strive to provide exemplary customer service, to encourage cooperative relations within the college community, and to provide services and resources for all your educational needs. BOOKSTORE VALUES HONESTY: We strive to be honest with all students, faculty, and staff in their ordering and purchasing of supplies, books, and support items. FAIRNESS: We are dedicated to working together to provide fairness by seeking lower prices for the materials the students need to accomplish their educational goals. RESPECT: We strive to show respect to all those who call or visit the Bookstore, to the faculty and staff of the college, and to each other as we work together to support the educational needs of the college. COMMITMENT: We are fully committed to serve and support all aspects of the college operations. 5 REPROGRAPHICS MISSION STATEMENT The true value of Reprographics is not always found on the ledger. Saving Los Angeles Harbor College money by choosing more effective alternatives does not appear in our bottom line. The logic is simple, Reprographics has proven to save time and money, handle increased volume, and meets the needs of the college’s departments and instructors. Finding ways to serve the college in the best possible way, keeps Reprographics viable and productive. Reprographics has a vested interest in the success of student learning outcomes and takes the time to understand support services objectives and seeks to find the best solution to achieve those objectives. REPROGRAPHICS VALUES INTEGRITY: We provide faculty, staff, and administration supportive services in a responsive, efficient, and cost effective manner. TEAMWORK: As a partner with the Bookstore, we seek valued results for the campus community. RESPECT: We work hard to earn the respect of the campus community in support of student learning outcomes. COMMITMENT: We are committed in helping accomplish the mission of Los Angeles Harbor College with goals that foster learning by providing support services to the faculty, staff, and administration. 6 College Enterprise Manager Assistant Bookstore Manager Stock Control Assistant Stock Control Aide Lead Support Services Assistant Bookstore Cashier (Vacant) Buyer (Vacant) .8 Office Assistant (Vacant) Office Assistant (Vacant) 7 BOOKSTORE WORK PERFORMED The Bookstore provides textbooks, supplies, study materials, food, and drinks for sale to the students, faculty, and staff. The Bookstore also processes books for several departments that have specific procedures relating to the purchase of the books by the students. It also provides coffee and food for departments on campus when they have meetings or special events. REPROGRAPHICS WORK PERFORMED The Reprographics office handles the photocopying from faculty, staff, and department, which includes all types of requests including tests. The office also processes, sorts, and distributes on and off-campus mail, and packages. There are two copier machines available in the office for the faculty and staff to use for items they need sooner than the two to three day turnaround necessary for most requests. 8 BOOKSTORE STAFF’S JOB DUTIES COLLEGE ENTERPRISE MANAGER Plans, organizes, coordinates, and directs multiple enterprise and staff support departments on a college campus. Plans, organizes, coordinates, and oversees multiple enterprise units and staff support departments on a college campus which may include, but are not limited to, the college bookstore, convenience store and related food operations, reprographics, facilities rental, parking services, community services, and office services. Evaluates and implements improvements, expansion, and termination of products and services of assigned units and monitors industry wide changes in products, services, and pricing. Ensures that each assigned enterprise unit operates efficiently and under sound business principles while maintaining financial viability. Develops and implements work methods, procedures, and practices related to the management of the assigned units. Develops and directs the implementation of a comprehensive marketing plan for each assigned unit. Directs procurement and material control of assigned units. Participates in the preparation of plans, layouts, and specifications for new equipment and facilities and manages related projects, as assigned. Oversees the investigation and resolution of problems and complaints pertinent to the assigned units. Authorizes expenditures, reviews monthly financial statements, and assists unit managers in maintaining effective fiscal controls over respective units. Assists assigned units in budget preparation. Implements and monitors effectiveness of computerized management information systems necessary to support the operations of assigned units. Assigns, reviews the work of, and provides training to assigned staff. Prepares requests for contracts and defines scope of work. Organizes and directs periodic inventories of assigned units. Oversees the preparation of reports and correspondence related to the management of the assigned units. Performs related duties as assigned. Directs multiple enterprise departments: Bookstore, Reprographics (Mailroom), Vending Machines, and Food Operations. Handles Invoicing Orders Textbooks Paying Vendors Count Register Draws Hires Rush Help Budget Printing for Faculty/Staff Sorting Mail Bookstore Refunds Reports problems with vending machines to operating company. Culinary Arts - money for registers. 9 ASSISTANT BOOKSTORE MANAGER Plans, coordinates, supervises and participates in the day to day activities of assigned bookstore operations including ordering, storekeeping, merchandising, selling, and cashiering functions. Plans, coordinates, supervises, and participates in the day to day activities of assigned bookstore operations including ordering, storekeeping, merchandising, selling, and cashiering functions. Selects, trains, and supervises the work of assigned staff. Assists in recommending revisions or improvements in bookstore policies, procedures, and work methods. Assists the store manager in evaluating new equipment, systems, and products. Contacts publishers and vendors to obtain availability and ordering information, expedite orders, and resolve unusual problems related to shipments and invoices. Interviews sales representatives regarding new or improved products. Diagnoses malfunctions of cash registers and point of sale systems, computer equipment, and makes minor repairs and adjustments; contacts service technicians as needed. Investigates customer complaints and takes appropriate action. Resolves problems related to daily sales receipts with the college business office. Prepares records, reports, and correspondence on matters related to assigned bookstore operations. Secures assigned facilities at the close of business. Assists in the development and implementation of internal controls to safeguard the assets of the bookstore including cash and inventories. Acts for the Bookstore Manager in his/her absence. May supervise a limited number of ancillary bookstore operations such as a cyber café and retail copy center at larger bookstore operations. Performs related duties as assigned. Supervises and participates in the day to day operations of the Bookstore. Ordering Cashiering Obtains prices from vendors/publishers. Resolves problems related with Bookstore. Acts as Bookstore Manager in the absence of the College Enterprise Manager. Safeguards cash/inventories. STOCK CONTROL ASSISTANT Performs manual and clerical storekeeping duties in connection with the ordering, receiving, inspecting, storing, issuing and shipping supplies, goods, materials, textbooks and equipment; and may be responsible for a small supply operation. Performs manual and clerical duties involved in storekeeping operation. Takes periodical inventories and keeps inventory records of supplies and equipment. Receives and inspects delivered items for breakage, damage, or deterioration and for completeness and accuracy against purchase orders. Orders supplies to replenish stock. Contacts staff, shippers, and/or vendors regarding errors and discrepancies in the delivery, timeliness of delivery, damaged goods, and other problems concerning the receipt and condition of goods. Utilizes computerized systems in order to record, update, maintain, and check the status of purchase orders and inventory. Maintains records of overages, shortages, back orders, and damaged and inspected items. Stores stock items in a proper and efficient manner. Fills orders against requisitions or invoices. Checks and packs orders for shipment. Packages orders for return shipment to publishers and other vendors. Maintains storage facilities and equipment in a clean and orderly condition. Maintains equipment, goods, and supplies in compliance with safety and insurance regulations. Operates materialhandling equipment in transporting supplies. Delivers goods and supplies to various 10 offices and departments. May affix inventory tags on newly acquired equipment and maintain records on such equipment. May sign delivery slips and other acknowledgements of goods received. May assist in arranging for disposal of surplus equipment. May use bar code scanners to take inventory cycle counts. May participate in all bookstore activities during peak work load periods and in the absence of assigned staff. May mark or ticket textbooks, merchandise, supplies, and related items with predetermined prices. May be responsible for a small supply operation. May stock shelves and maintain displays in a bookstore. May assist customers in locating and selecting merchandise. May compute selling price for books. May answer telephones and take messages. Performs related duties as assigned. Performs manual and clerical storekeeping duties. Ordering Receiving Inspecting Storing Shipping of supplies, goods, materials, textbooks, and equipment. Cashiering Maintains records, overages, shortages, and back orders. STOCK CONTROL AIDE Loads and unloads supplies, goods, and equipment from trucks. Keeps storage facilities in a clean and orderly condition. May assist in packaging orders for return shipment to publishers and other vendors. May assist in stocking shelves and displays on the bookstore floor. May assist customers in locating and selecting merchandise. Assists in the receipt of books. Storing Shipping of supplies, goods, and equipment. Stocking Shelves Loads/Unloads Supplies Assist in packaging orders for returns. Prices the supplies. Delivers goods to various offices. Keeps storage area clean. Maintains and operates equipment. CASHIER (none at this time) Collects and registers money from merchandise sales and/or fees for services at an assigned campus location. Operates a cash register to itemize and total selling price of merchandise and/or fees for services. Collects cash, check, or charge payment from customers, makes change for cash transactions, and issues receipts. Sets up cash drawers daily to assure adequate cash for making change. Checks identification and obtains authorizations on check and credit card purchases. Counts money in cash drawer at beginning and end of work shift. Records daily transaction amounts from cash register to balance cash drawer at the close of each day's business or at the end of the shift. May use electronic scanner to record prices of merchandise. May review price sheets to note price changes and sale items. Performs related duties as assigned. 11 REPROGRAPHICS STAFF’S JOB DUTIES LEAD SUPPORT SERVICES ASSISTANT Acts as a lead and participates in the work of a small clerical unit engaged in providing reprographic and other related general support services such as courier, mail, and telephone. Schedules, oversees, and participates in the work of a small clerical unit engaged in providing reprographic and related general support services such as courier, mail, and telephone. Assigns, schedules, and reviews the work of the assigned staff. Determines more efficient work procedures and techniques for assigned unit to ensure timely and efficient completion of work. Sets up and operates high speed programmable photocopy machines in the reproduction of a wide variety of materials, such as forms, bulletins, charts, graphs, examinations, class materials, and reports. Adjusts duplicating equipment to the size of the paper, placement of impression, and thickness of paper. Cleans, adjusts, and makes minor repairs on reprographic equipment. Receives, reviews, and completes job orders and follows up for clarification when needed. Responds to inquires from customers regarding the services provided by the unit. Contacts service representatives regarding major repairs and service of reprographic equipment. Checks materials reproduced for optimal copy clarity and intensity of imprint. Operates various bindery and finishing equipment such as paper cutters, paper folders, collators, paper joggers, paper drills, laminators, staplers, stitchers, and scanners. Assists users in the proper operation and use of standard photocopy machines. Maintains files, procedures manuals, references, reprographic inventory, and other records. Prepares or approves requisitions for office supplies. Orders parts needed to make minor repairs on reprographic equipment. Consults with customers on such matters as type of paper and color of inks to be used. Provides training to assigned staff in the work of the unit. May compute and check invoices. May participate in preparing the annual budget for the unit and monitoring the expenditures. Performs related duties as assigned. 12 BOOKSTORE DATA ASSESSMENT PURCHASE ORDERS 1. Textbook purchase orders are generated from textbook requisitions provided by the faculty. Purchase orders come from the textbook computer system, which is inputted with information obtained by the faculty. 2. Supply purchase orders are generated when the vendor comes into the store or is called in by phone. GOODS RECEIVED The goods are received either by the Bookstore or the Receiving Department. Once received the items are compared to thee purchase order and then entered into the computer system. INVOICES When invoices are received they are matched with the purchase orders and processed. They are then sent to the Accounts Payable office and then on to the District for payment. BOOK REQUISITIONS Textbook requisitions are created through our computer system by using the information from the past semester. Once the faculty completes and returns the requisition, the Bookstore staff processes the information and enters it into the computer. SPECIAL ORDERS FOR DEPARTMENTS The Bookstore does special orders for departments such as textbooks and supplies. The department contacts the Bookstore with an order and once quotes are obtained, the items are ordered. Once the items are received they are delivered to the offices and the department is invoiced. EMPLOYEE HIRING FOR RUSH HELP The Bookstore uses SAP to hire extra employees during peak rush periods. The Bookstore inputs the information into the computer, which is then processed by Personnel and the District Office. MONEY COUNT The Bookstore counts the money taken in by the registers every day. The cashier balances the money with the register tape total. Once it is balanced, the money is bagged and taken to the Business Office for depositing into the proper accounts. FOOD/DRINKS The Bookstore provides food and drinks for campus departments’ meetings and events. The department orders the items and are invoiced by the Bookstore upon delivery. EXPENDITURE AMOUNTS 2007-2008 $ 2,698,350.00 2008-2009 $ 2,631,636.00 2009-2010 $ 1,988,079.00 13 REPROGRAPHICS DATA ASSESSMENT PHOTOCOPY SERVICE The faculty and staff complete a request form and attach it, with the item to be copied, to the paper they want used and place it in on a tray in the office. The turnaround is approximately two to three days for most requests and is longer when the number of copies is large or need special processing. If they do not attach paper with their request, the paper used is taken out of their supply budget. MAILROOM SERVICE On-campus mail is delivered daily to the campus mailboxes. Courier mail is picked up after 11:30 a.m. and delivered to the district office and other eight campuses. Off-campus mail is metered throughout the day and is picked up at 9:00 a.m. and 2:30 p.m. on a daily basis. When Federal Express mail need to be sent out, the prepared package is brought to the Reprographics office and a form is completed by the department. The Reprographics office then contacts Federal Express to pick up the package. PACKAGES Packages are received by the Reprographics office and a slip notifying the recipient that they have a package is placed in their mailbox. Some packages must be signed for during the Reprographics office’s regularly scheduled hours. DISTRIBUTIONS Items are submitted for distribution to campus mailboxes by several departments. A form is completed with a deadline date and the papers are placed in the mailboxes of those on the list to receive the distribution. BULK MAILING Some departments have a large amount of mail to send out and when it totals over 200 pieces bulk mailing can be used. Bulk mail is shipped at a cheaper rate and requires additional processing by the Reprographics office. 14 BOOKSTORE SUPPORT TO COLLEGE PROGRAMS AND SERVICES STUDENTS The Bookstore supports students by supplying textbooks, supplies, food, drinks, and study materials for purchase. The Bookstore plans to implement a textbook rental program in the future. This program will allow students to save money and allow the Bookstore to increase traffic – which will increase sales of other items. EOP&S The Bookstore processes purchases by EOP&S students who are given a book grant to purchase textbooks and supplies. HARBOR TEACHER PREP ACADEMY & TEACHER PATHWAY The Bookstore, in coordination with the HTPA and Teacher Pathway faculty/staff, order and distribute students’ books for these programs. FINANCIAL AID The Bookstore works with Financial Aid students to ensure that they have no problems using their aid debit cards while purchasing items at the Bookstore. CAMPUS DEPARTMENTS The Bookstore assists the campus departments by providing refreshments for their meetings and events. A few of these departments are: President’s Office, Welcome Center, Administrative Services, Student Services, and the Facilities Department. REPROGRAPHICS SUPPORT TO COLLEGE PROGRAMS AND SERVICES STUDENTS The Reprographics office does not deal directly with the students, however, the office supports student learning by ensuring that items requested by the faculty and staff are copied on a timely basis. CAMPUS DEPARTMENTS The Reprographics office processes mail, packages, and distributions on a daily basis to ensure that the offices receive timely correspondence. FACULTY The Reprographics offices provides copying services of all sizes for the faculty on a timely basis so that assignments and tests may be given to the students without being rescheduled. 15 BOOKSTORE and REPROGRAPHICS SERVICE AREA OUTCOMES FOR 2011 - 2012 Service Area Outcomes Methods of Assessment In support of student learning, the Bookstore works hard to keep textbook prices as low as possible. The Bookstore will seek alternate ways for students to save money on books such as used books and a rental program. Students are aware of the Bookstore, but we would like to increase traffic by reaching out to the students through publicity, word of mouth, and a more appealing web page. The Bookstore will consider adding weekend hours to cover the needs of the PACE students. Students and faculty rely on the Bookstore for food, drinks, books, and supplies. The Bookstore plans to research what items are most popular and have the potential to increase the profits of the store while still offering the items at a good price. Measurement Criteria Student Survey Focus Groups Opinion Surveys Website Feedback Email Feedback Summary and Analysis of Data (To be completed after assessment is completed.) Use of Results and Modifications Decide if the used book sales and rental program are saving the students money while still allowing the Bookstore to make a profit. Count of receipts to find out how many times someone purchases items at the Bookstore. Profit and Loss Statement Student Survey Website Feedback Focus Groups (To be completed after assessment is completed.) If the traffic in the Bookstore increases then the profits should increase, allowing the Bookstore to expand and perhaps be open on the weekends. Compare vendor pricing. Obtain Information from other bookstores in the district. Student Survey Focus Groups Opinion Surveys Profit/Loss Statements (To be completed after assessment is completed.) Use information to reduce costs of vending by 5% and increase profit by 10% while maintaining prices that the students and staff find reasonable. Profit and Loss Statement Comparison between top textbook price and used book price. 16 BOOKSTORE and REPROGRAPHICS 2007 - 2010 OBJECTIVES Year 2007 Objective A warehouse area was needed. Status In Progress 2007 The Bookstore’s appearance needed to be updated. Completed 2007 Completed 2008 To create a coffee area that can service students, faculty, and staff who desire fresh coffee. Increase used book sales. 2008 Increase the timeliness of book requisitions. Completed 2008 Offer coffee and hot water service to on-campus groups for a charge. Completed 2009 Reprographics to be managed by the College Enterprise Manager. Completed 2009 Reduced the Bookstore staff. Completed 2009 Created a flexible schedule for the Bookstore staff. Completed 2010 Install a computer system that interacts with all the other district colleges. In Progress 2010 Increased vending with additional food, snacks, and drinks. Work on planning for new Bookstore. Completed 2010 Completed 17 In Progress Outcome There have been two areas established since 2007 and due to construction the location continues to be moved. The Bookstore received new paint and flooring. New counters were installed. The Facilities Department and outside contractors built cabinets, installed sinks and electricity for the area. The Bookstore staff with the cooperation of faculty, were able to research and find more used books increasing the book sales by 100,000. The Bookstore staff worked with the faculty to create an understanding that the students need the requisitions turned in on time so that more used books can be sold. Coffee and hot water service are provided to oncampus groups for meetings and workshops when requested. The switchover has been successful with the College Enterprise Manager assisting with mail distribution when needed. In order to assist with the District’s financial deficit the Bookstore staff was reduced and has caused the Bookstore to limit the hours and longer lines. The Bookstore staff’s schedule was made more flexible to cover the operations with less staff. The system is still not perfect but when finished will allow the Bookstore staff to find books for students at the other district colleges. The increased vending added to sales and customer satisfaction. The preliminary planning of the new Bookstore is currently in progress. BOOKSTORE and REPROGRAPHICS GOALS for 2011 - 2012 GOAL # 1: To expand service to reach more students, faculty, and staff. Objective Planned Activities Individual Responsible Start Date 3/1/11 End Date 6/9/11 Decide what services are most needed by students and staff. Decide what services might be popular with students and staff. Plan new Bookstore. Survey students, faculty, and staff on what they want services they desire. Research what services are successful at the other campus bookstores. 1. Meetings to plan Bookstore. 2. Decide what services will work in new Bookstore. College Enterprise Manager College Enterprise Manager 3/1/11 6/9/11 College Enterprise Manager 12/1/09 No end date Resource Request Survey creation by Research Department. Release time to visit other bookstores in district. Time to attend numerous meetings so that the architects know true needs. GOAL # 2: To offer lower textbook prices to assist students fulfill their educational needs in tough fiscal times. Objective Planned Activities Implement book rental program. 1. Research how the program is working at other schools. 2. Find out the legalities of the program. Install software to assistant with Work with company on how to book rental program. implement program with software. Publicize the program to the 1. Create webpage to explain students. program. Individual Responsible Start Date 7/10 End Date No end date College Enterprise Manager 7/10 7/1/11 College Enterprise Manager 7/1/11 8/1/11 College Enterprise Manager 18 Resource Request Assistance with creating forms and rules for book rental program. Software needs to be purchased. Webpage created to publicize program. GOAL # 3: To track what items are selling and which ones are not selling to increase profits. Objective Planned Activities Individual Responsible Start Date 1/3/11 End Date No end date Find out what is selling and what is not selling. Monthly tracking of inventory and actual sales (profit/loss). 1. Assistant Manager 2. Stock Control Assistant Try to sell new items to see if there is an increased interest. Ordering of new items to track what interest students and staff have in purchasing. Research what items are successful at the other campus bookstores. College Enterprise Manager 1/3/11 No end date College Enterprise Manager 3/1/11 6/9/11 Decide what items might be popular with students and staff. 19 Resource Request 1. Training on Excel Program 2. Monthly tracking software. Approval for funding to purchase new items on trial basis. Release time to visit other bookstores in district. BOOKSTORE and REPROGRAPHICS PROGRAM REVIEW SUMMARY How does are mission align with the college mission statement? The Bookstore is always there for the students to help meet their educational needs at the most reasonable and competitive prices. What are the trends identified from the data collected? The students are satisfied with the Bookstore services and products. Are there increases/decreases in the data? There are increases since the population of the students has increased. What do these changes mean to the unit operation? The data shows what the Bookstore does right and what they can improve upon. Strengths: The Bookstore provides support to the entire campus. 90% of customers are satisfied. Committed and dedicated staff. Weaknesses: Inadequate lead time for book requisitions. Opportunities: Creation of a textbook rental program. Offering more used books. A new Bookstore in the future. Challenges: Lack of funds to hire additional staff. Unable to increase Bookstore hours with limited staffing. Very hard to compete with online vendors. To not show a loss, but to break even at the end of the year. 20 BOOKSTORE and REPROGRAPHICS STAFFING NEEDS for 2011 - 2012 Positions Needed for 2011-2012 Cashier for Bookstore Positions Needed 2 Projected Salary for Each $ 32,789.00 Justification of Need There are currently no cashiers employed by the Bookstore. The job is performed by student workers and other staff when needed. To handle the day to day printing for faculty and staff. Reprographic Equipment Operator 1 $ 42,000.00 Responsible for records, files, and other information. Senior Office Assistant 1 $ 38,400.00 Handle all day to day mail services. Office Assistant 1 $ 34,000.00 21 BOOKSTORE and REPROGRAPHICS EQUIPMENT NEEDS 2011- 2012 Equipment Needed for Academic Year 2011 - 2012 # of Equipment Needed Approximate Cost Storage Area 1 $ 35,000.00 Security System 1 1 $ 40,000.00 $ 400.00 1 $ 500.00 Heavy Duty Confetti-Cut Shredder High Speed Laser Fax Machine 22 Justification of Need The Bookstore needs an area to store textbooks that will be secure from theft and the elements. The Bookstore needs a security system for both the main store and the storage area where textbooks are stored. Equipment is needed by faculty and staff to shred sensitive documents pertaining to students and related college matters. New system will replace outdated unit by providing more professional looking documents by printing on both sides of a page automatically. This will save on paper and mailing costs. APPENDIX 23