Los Angeles Harbor College
Student Services Cluster Plan
Academic Year(s): 2014 – 2015
Cluster Co-Chairs: Abbie Patterson and Elena Reigadas
Executive Summary
Los Angeles Harbor College offers a comprehensive program of student services that assists students
who are enrolled in credit and non-credit courses. Student Services departments include: Admissions
and Records; Student Success and Support Program (SSSP); Cal Works/GAIN Program, Child
Development Center; Extended Opportunity Programs and Services (EOPS) Program/Cooperative
Agencies Resources for Education Program (CARE); Counseling (Including Information Center, Career
Center and Transfer Center); Financial Aid/Veterans Office; Health Center; Intercollegiate Athletics;
International Student Program; Life Skills Center (College Health Center: Mental Health Component);
Student Recruitment and Welcome Center; Student Activities and the Associated Students Organization
(ASO); and Special Programs and Services ( SPS - Disabled Student Programs and Services) and the TRIO
Program – Project A.S.A.P..
All of the student service programs at Harbor College focus on responding to the educational needs of
students and strive to optimize the student learning experience. The primary Student Services goal is to
provide a positive and respectful environment that fosters educational and personal achievement. Key
strategies include: (1) Promote awareness of and response to student needs, (2) Provide students with
opportunities to develop informed decisions toward the achievement of their goals, and (3) Develop and
support teaching/learning strategies and student services that promote student success.
The ongoing Student Services self-study/program review/unit plan processes have identified many
priority concerns. The top concern is the severe lack of general fund fiscal resources to deliver the
quality and quantity of services that our students deserve. Our mission is to support student success
through educational service provision to a diverse group of learners representing various socioeconomic
levels, cultural backgrounds, ages, and educational preparation. The full attainment of this mission will
only be possible when the funding for viable programs meets the depth of student need. Currently the
bulk of annual funding which supports student success is from Categorical and Specially Funded Grant
Programs with limited general funding support. Priority concerns include student access to the college,
Implementation of SB1456 Student Success Act requirements and the provision of expanded and new
student services which fully support student learning, measurable progress and overall student success.
Also, facilities and new/updated equipment need to be expanded to accommodate the demand of
mandated services.
The Student Success & Support Program (SSSP), formerly Matriculation, was created by the SB1456
Student Success Act of 2012 to assist students in setting and maintaining progress towards and
educational goal. The focus of SSSP is to ensure that all students complete their college courses, persist
to the next academic term and achieve their educational objectives by providing comprehensive support
services which include admissions, orientation, assessment, counseling/Student Educational Plans (SEPs)
and follow up to at risk students. The implementation of this act has caused a re-examination and
reconfiguration of the college’s matriculation services. Work has begun to align services with the
1
mandates of this new law. Additional program faculty and staff will need to be hired to fulfill the
mandates of SSSP, which include recruitment, admissions, orientation/assessment, counseling, research
and implementation of the new Harbor Advantage. In addition to new student priority enrollment,
Harbor Advantage will guarantee an English, math, student success and major/general education
courses to students who complete the three components of SSSP by the designated deadline.
All of the student services programs/offices both online and in person are facing major changes to the
way they serve students, the amount of services provided and implementation of a new district wide
Student Information System (SIS) during the 14/15 academic year. Admissions & Records is
implementing a new document management program, E-transcripts to partnering colleges and
universities, online adding of classes system, exclusion rosters and grade submission, expansion of
services related to the new common application (Open CCCapply) and new student information system.
Recruitment and onsite services to feeder high schools (i.e. orientations and assessments) will need to
be expanded. Counselors will now be required to scale up providing abbreviated and comprehensive
SEPS for new and continuing students. They will need to increase group and one on one counseling
appointments and drop in services.
The Financial Aid office and all categorical programs will need to expand services to insure that the
components of SSSP are implemented and provide follow up strategies and monitoring to increase
student retention and persistence. With the passage of the SB1456 a new methodology for ensuring
student achievement of educational and career goals has been defined. Financial Aid, EOP&S/CARE,
CalWORKs, the Veterans Center, and Special Programs and Services (SPS) will need to comply with the
components of SSSP, in addition to mandated changes to their programs. If the college decides to
increase international programs, they will also have to meet all mandates.
As support services are revised, expanded, assessed and evaluated to improve student access and
success, it is being reinforced by data and student input that their success is also improved by feeling a
part of, connected to and wanted at Harbor. Students are becoming increasingly more involved in
student government and participatory governance, athletics, clubs and use of the Student Health Center
and Life Skills Center. Increased staffing and resources for these areas is needed to meet the student
demand, and provide quality activities and services.
Assessment of Program Review
Student Services has fully implemented the program review process and all program reviews are
currently up to date. Highlights from this cluster programs are:
The Admissions and Records Office was unable to fill positions vacated due to retirement and
resignations. As a result, new computer technology was implemented to compensate for lack of staffing
and to maintain a satisfactory level of services to students, faculty, the college community and external
entities.
Athletics uses a method of instructional teaching that encourages teamwork, courage, and discipline.
The department maintains compliance with the South Coast Conference, National Central Conference
and California Community College constitution and bylaws relating to student eligibility. The program
strives to be an integral part of the community, by offering sports conducive to the populations we serve
and providing leadership in education and cultural affairs.
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The Child Development Center has maintained stable enrollment during difficult times, caused by
reduction of state grant funding and campus monetary support. A major goal of a permanent building
was achieved, which was built with planned expansion of students served. The budget crisis severely
limited resources for grow. They continue to serve as a classroom laboratory for several departments
including Child Development, Math, English, Psychology and Nursing.
The Counseling Division scaled up face to face orientation, abbreviated and comprehensive SEPs,
increased the amount of counseling appointments and drop in services. The Transfer and Career
Centers are offering additional workshops and counseling appointments so that students can explore
majors, develop educational plans and evaluate their transcripts to assess transfer eligibility. The
transfer admissions rate has increased by 5%.
The Financial Aid Office has packaged 3% more students than 2012-13 by hiring a new Financial Aid
Technician and transitioned to solely using the college supplied email address to encourage students to
complete the financial aid application process and receive information/updates primarily online. The
Veterans Center now has a Counseling Intern for 20 hours a week funded by the South Bay Center for
Counseling. The Veterans Club is thriving and outreach to the community continues. Services to former
Foster Youth has increased using positions provided through a Financial Literacy Grant.
The International Student Office continues to meet the needs of international students by providing
prospective students information on the college website and through marketing efforts, clearing them
for admission based on college and U.S. Government regulations, providing them with appropriate
documentation for entry into the U.S., orienting them to the college’s academic programs and to college
life and proactively ensuring that students maintain academic eligibility with the college while
maintaining their international student status with the Department of Homeland Security.
The Student Activities Office is making progress on providing services and activities for the student body
through increasing the number of ASO Senators, ASO events, attendance at shared governance
meetings, participations/knowledge/understanding of the college decision making process, new clubs,
club member participation, and club events.
The Recruitment Office coordinates most of the College’s outreach activities, including high school visits,
tours, college and career fairs, workshops and other activities requested by community agencies. When
the Welcome Center was opened students were able to receive assistance with applying to college and
for financial aid and attend small group workshops on attending college.
Although the CalWORKs program is faced with funding shortage, staffing challenges and shrinking
resources, the program has continued to utilize emerging technology, streamline/leverage resources
with other programs, collaborate with the office of Economic and Workforce Development to identify
grant funding opportunities and train faculty/staff of other program/service areas about their services.
As a result of reduced state funding, EOP&S/CARE has over the course of the last four years streamlined
program operations, serving less students and reducing or eliminating services such as tutoring, peer
advising, book awards, hourly counseling and other direct services. With the passage of the Student
Success Act they are focusing on meeting mandated services that include orientation, assessment,
educational goal setting, developing comprehensive Student Educational Plans and providing follow up
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services designed to make goals obtainable. CARE, a supplemental program of EOP&S to help welfare
recipients with young children, primarily focuses on basic skills, career technical education and transfer
alignment continues to provide reduced grants to students to provide child care, transportation,
book/supply purchases and other critical needs of this population.
The International Student office continues to meet the needs of international students in terms of
providing information for prospective students on the web and through marketing, clearing them for
admission based on college and U.S. Government regulations, providing them with appropriate
documentation for entry, orienting them to academic programs, services and college life in the U.S. and
proactively taking efforts to ensure that students maintain academic eligibility while maintain their
international status with the Department of Homeland Security.
Special Programs and Services (SPS) has streamlined testing accommodation services and increased the
number of students served by operating a new secure e-mail box for more efficient delivery of exams to
the SPS office and hired supplemental staff to meet the increasing need for essential services.
Student Health Center continues to contribute to the educational aims and matriculation of students by
promoting their physical and emotional wellbeing. The Center provides treatment for common medical
problems and diseases, preventive care including immunizations and TB tests, first aid, health
counseling, lab tests, physical exams, screenings and referrals.
Student Success and Support Services, formally Matriculation, is implementing new mandates that focus
on providing services to ensure that all students complete their college courses, persist to the next
academic term and achieve their educational objectives. They are providing comprehensive support
services which include orientation, assessment, counseling leading to Student Educational Plans (SEPs)
and student follow up.
Activities to Address Program Needs
Student Services included in their Unit Plans a variety of activities that will lead the cluster in achieving
the mission of fostering learning, meeting the educational and support services of the community and
addressing program needs, including:
The Admissions office implemented the following activities using new computer technology to
compensate for the lack of staffing and maintain satisfactory level of services, a document management
program was installed on all computer stations, e-transcript to transmit transcript data, implemented
the district wide online exclusion roster and grad submission, and expanded services related to the
Common Application to improve services for students.
Athletics activities included providing equal opportunity to all members of the college community to
ensure Gender Equity, provided yearly exams on CCCAA By Laws, and ensured that equipment and
facilities are safe, increased and improved marketing efforts and transfer of athletes and fundraising
events to cover all the expenses not covered by the college needed for all the sports offered.
The Child Development Center had all enrolled student parents complete two different surveys to
address parent satisfaction, provide information about additional services the students would like to see
and any suggestions they may have for program improvement.
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The Counseling Department implemented the R.I.S.E. Academic and Progress Probation Program. Last
year the Retention Counselor selected and monitored 150 students on probation, provided additional
career exploration workshops and career assessment testing sessions to motivate students to choose a
major by their second semester, increased transfer workshops, visits by representatives from CSU, UC
and private universities and bus trips to universities and colleges.
With the hiring of a new Financial Aid Technician processing of student applications has increased. The
program also worked with counseling to provide group counseling for students who were disqualified
for not maintaining Satisfactory Academic Progress guidelines. The Veterans Center continued to thrive
with services for veterans, but growth is limited without a Coordinator.
EOP&S counselor, staff and student workers work together to ensure that students attend their three
mandated contacts and fulfill other program requirements in order to maintain eligibility. They have
refined program policies and procedures, implemented an Access database, SARS Suite, cross trained
staff in EOP&S, CARE and CalWORKS and implemented document imagining. All of the programs use
social media sites like Face book, Instagram, and Remind101.com to further communications with
students and engage them in the digital domain.
The college established an International Advisory Committee with broader campus and community
representation. An effort has been made to make the program web pages more user friendly and more
informative for both students and parents. The will also increase efforts to inform new and continuing
students about club opportunities and campus activities and services available to them.
The Recruitment and Welcome Center conducted weekly visits to LAUSD District 8 high schools, liaison
with Academic Affairs to assist with Outreach Classes offered at local high schools, assisted the
Admissions Office with student applications, K-!2 concurrent enrollment forms, AB540 waivers,
assessment scheduling and other admissions related forms.
The Student Activities Office and ASO provided activities to engage students in campus life that included
Club Rush Days, Student Council meetings and training retreats, club advisor meetings and cultural
events.
The Student Health Center improved the efficiency of the health center and increased the number of
student visits. Services were provided to many students who don’t have medical insurance, coverage
for medicine or easy access to the health system. The College Nurse and Director/Physician together
provided low or no cost medicine for blood pressure, anti-seizure, mental health and other illnesses and
provided basic health needs.
The Special Programs and Services (SPS) office provided ADA mandated services to students with
disabilities through individual and rehabilitation counseling, SPS special classes, technical support
services through the High Tech Center, note takers, interpreters and other requested accommodations.
The Life Skills Center provided workshops and psychological services for students with personal,
relations, study skills and other coping skills.
The Student Success & Support Program (SSSP), formerly Matriculation began implementation of SB
1456 working closely with Counseling and the Admissions office. Planning to advertise and increase
state mandated requirements for assessment, orientation, counseling and SEPs, and follow up for new
students were developed. The Harbor Advantage program was created jointly with Student Services
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and Academic Affairs to ensure that students are afforded the tools and resources the college has to
offer to achieve student success.
Program Improvements Associated with SLOs
Student Services continued to develop, assess, and evaluate SLOs/SAOs and used data outcomes to
make program and service improvements. All staff was encouraged to actively participate in this
process through cluster meetings, workshops, retreats, attendance at college wide forums and town
halls and working closely with the SLO Coordinator.
Each program/office reported program improvement associated with their SLOs/SAOs:
The Admissions office implemented a Document Management System which allowed them to retrieve
more efficiently student records electronically via the internet, the new student email system to better
facilitate communication with students, the E-transcript system improved processing time in sending out
student transcripts, participated in development of the new SIS system, which has increased an
appreciation of new technology by students.
Athletics through the use of their data has increased activities to educate student athletes about the
importance of education, following rules and guidelines of athletic participation, ensure safety and
welfare of athletics, counseling services and provide equal opportunity for individual growth and
development to all student athletes.
The CDC continues to serve as a classroom laboratory school for several departments including Child
Development, Math, English, psychology and Nursing at the college. The number of observations and
practicum’s for students has increased.
SLO assessment outcomes confirmed the need to hire a Transfer Center Counselor/Director and Career
Counselor. This allowed for the division to meet student transfer and career planning needs through
increasing office hours, provision of more access to CSU, UC and private university information,
workshops, additional appointments, additional personal development classes which encouraged
students to make their own transfer and career decisions.
Financial Aid surveys confirmed that students approved of their online process changes to improve,
which will help them to adjust to the new SIS system that will come online beginning 2015.
EOP&S/CARE/CalWORKS use of SARS Site and the Search Express document imaging system has allowed
them to track the number of students completing student educational plans, attendance at workshops
and increased use of social media has allowed them to communicate with students instantaneously in a
technological manner that is especially preferable to younger students.
By assessing hard data such as enrollment, numbers of applicants, transfer rates, and surveying
students, the International office has been able to identify improvements that would assist them in
retaining students, increasing enrollment and to help the college do more towards internationalizing the
campus.
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Recruitment and provision of admissions assistance will increase individuals in Harbor’s service area to
attend college.
Program improvements and activities provided by Student Activities and ASO are leading to student civic
engagement and participation in campus participatory governance and recommendations.
The Student Health Center program improvements students are receiving follow up care when needed
and excellent no cost and low cost referral sources increased.
SPS program improvements are data driven from results of all planning documents, measurements,
satisfaction surveys and state and local audit processes.
SSSP improvements to the orientation/assessment process and the scheduling of assessments align with
their SLO 2 – Students will be satisfied with the testing and orientation process. The amount of time
needed by students to complete orientation and assessment has decreased. Improvements to the
scope of information provided and continuous updating of orientation align with their SLO 3 – As a
result of completing the orientation, students will demonstrate awareness of the college process and
support services available to them.
Staffing Requirements
In order to provide in person and online comprehensive, efficient and timely support services online
data supported the need for additional Student Service support staffing.
Currently, positions in the Admissions office are in transition. The Dean responsible for the area retired
and an interim is in place and the supervisor is a long term sub. To provide consistent staffing and
implement the new systems such as Open CCC, including Open CCCapply and the new LACCD SIS system,
filling of the Dean of Admissions and Records, B shift A &R Supervisor and an A & R Assistant are
needed.
In addition to a 60% Athletic Director and full time secretary, head coaches for each sport and part-time
assistant coaching staff, the Athletic program needs a game management supervisor, sport information
director and 50% athletic counselor.
The CDC needs to replace one certificated teacher and the Director position. The positions are vacant
due to two retirements. At this time, there is one tenured instructor who may retire in 2014.
In addition to the current permanent counselors, in order to provide additional services and operation
hours the Counseling Division would like a ‘B’ shift clerical position, adjunct faculty funding, replacement
of a retired counselor and three student Career Guidance Counselor Assistants.
An additional Financial Aid Technician is needed to properly handle the wave of applicants for financial
assistance in a timely manner. A Veterans Center Coordinator would make it possible for the Veterans
Center to reach its potential in providing necessary services to a student veteran population that will
likely continue to grow for some time.
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EOP&S/CARE/CalWORKS would like to increase the part-time Director to full time, hire an Assistant
Director, two counselors, one Data Management Support Assistant, Senior Office Assistant and student
workers including tutors.
The International Student Office needs a permanent full time Coordinator.
In addition to the current Recruitment Coordinator, there is a need for funding for two CGCA’s to assist
with recruitment and part time clerical assistance to provide in office services.
Student Activities is appropriately staffed with an ASO Advisor, Student Services Assistant and student
workers. Due to the increase in student club activities and provide evening hours, a .5 Student Services
position would be needed.
The Student Health Center currently includes a full time College Nurse and part time Director/Physician.
The office counter is currently manned by a student worker, in order to better provide office coverage
and health assistance a full time Medical Office Assistant needs to be hired.
With the retirement of the SPS Coordinator, a permanent Coordinator will be needed, an SPS Counselor
and Disability Specialist, a full time replacement Special Services Assistant and other part time and
student workers.
The SSSP program currently has a Dean administering it and one full time Student Services Aide on leave
and a Student Services Assistant. In order to fully implement the new state mandates a full time
Counselor, hourly counselors, Student Services Specialist, Data Management Support Assistant, Senior
Secretary, additional exam proctors and student workers will need to be hired.
Technology Requirements
All of the Student Services programs and offices need one or more of the following equipment and
technology, new or updated computers and monitors, laptops, printers, copiers, software, scanning
equipment, document imaging systems, photo ID equipment, training for the new SIS system and
assistive and adaptive technology for all the college labs and other student areas to ensure compliance
with state and federal mandates.
Facilities Requirements
Many of the Student Services areas need room for additional staff, the International Students Office,
Recruitment and Welcome Center need to be relocated back to their original offices, a second
assessment lab is needed to meet the requirement to assess and orient all new students, the CDC
playground is in need of major repairs to ensure the safety of children and additional shading in tropical
weather, the repair of the football field is needed to prevent accidents and provide for safety of athletic
games, an additional room in the health center for dedicated use of students who are sick and must lie
down. Permanent new facilities for the Student Health Center, SPS offices, Life Skill Center and Veterans
office need to be identified to complete bond facilities planning.
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Implementation Plan
Student Services will provide comprehensive, any time, and any place support services for all students.
All guidelines, regulations and procedures will be followed established by SB 1456, the Accrediting
Commissions, state and federal regulations to accommodate students with disabilities, and the college
and district missions. All staff will be included in planning, professional development and
implementation of the vision and goals of the college for each instructional and support services in
collaboration with the Academic and Administrative Services areas.
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Attached is the 2014 - 2015 Student Services Cluster Plan Unit Prioritization lists for Program 100 and categorical programs staffing request:
2014 – 2015 Student Services Cluster Plan Prioritizations, Program 100
Financial Aid Director
Child Development
Center
Admissions
Records
&
Athletics
Child Development
Center
Child
Development
Center
Director
(Tenure Track)
Admissions
and
Records Supervisor (B
Shift)
Game Management
Supervisor
Child
Development
Center Instructor
Planning Process
Integration
(Marking “x” indicates requirement
has been met)
TOTAL
Rate
the
following
items.
#1 – Top
Priority
#21 – Lowest
Priority
Unit Plan
Inclusion
Listings include all “Other
Essential Activities” from
each unit plan, along with
currently unfunded ‘Core’
activities/items
Student Services Cluster
Admissions
& Dean, Admissions and
Records
Records
Financial Aid
Rationale/Supporting Information
Supported by
Data / SLOs /
Program
Reviews
To access plans for each
division/unit, ctrl-click
HERE.
Activity/
Item
2012 – 2013
Educational
Master Plan
Division/Unit
The previous incumbent, David Ching, retired. Necessary
in order to provide consistent staffing and implement
new systems such as Open CCC (including Open
CCCapply) and the new LACCD SIS.
X
X
X
1
The Financial Aid office needs to replace one
Director position. This position is vacant due to a
retirement. Necessary for the proper functioning of
the department.
X
X
X
2
X
X
X
3
X
X
X
4
X
X
X
5
X
X
X
6
The Child Development Center needs to replace one
tenure Director position. This position is vacant due to a
retirement. Necessary for the proper functioning of the
department. The current incumbent is a one-year limited
position.
In order to provide consistent staffing and implement
new systems such as Open CCC (including Open
CCCapply) and the new LACCD SIS.
This classified assignment is needed to manage all sports
throughout the year. Setting up for games, working
scoreboards, supervising student workers, collecting
money and interacting with the Business Office. The
position will also develop fundraising efforts for the
Athletics program.
The Child Development Center needs to replace one
certificated teacher. This position is vacant due to a
10
2014 – 2015 Student Services Cluster Plan Prioritizations, Program 100
Rationale/Supporting Information
Listings include all “Other
Essential Activities” from
each unit plan, along with
currently unfunded ‘Core’
activities/items
Planning Process
Integration
(Marking “x” indicates requirement
has been met)
TOTAL
Rate
the
following
items.
#1 – Top
Priority
#21 – Lowest
Priority
Unit Plan
Inclusion
Activity/
Item
Supported by
Data / SLOs /
Program
Reviews
To access plans for each
division/unit, ctrl-click
HERE.
2012 – 2013
Educational
Master Plan
Division/Unit
X
X
X
7
X
X
X
8
X
X
X
9
X
X
X
10
X
X
X
11
X
X
X
12
X
X
X
13
retirement. Necessary for the proper functioning of
the department.
Admissions
Records
Financial Aid
Counseling
Financial Aid
Counseling
Counseling
Athletics
&
Admissions
and
Records Assistant
Veterans
Coordinator
Adjunct
Funds
Center
Counseling
Financial
Technician
Aid
In order to provide consistent staffing and implement
new systems such as Open CCC (including Open
CCCapply) and the new LACCD SIS.
A Veterans Center Coordinator is needed to have the
Veterans Center reach its potential in providing necessary
services to a student veteran population that will likely
continue to grow for some time.
This is needed to serve students with one hour and half
hour counseling appointments, drop in services, and face
to face orientations during rush registration for fall and
spring semesters.
An additional Financial Aid Technician is needed to
properly handle the wave of applicants for financial
assistance in a timely manner.
General Counselor
One general counselor retired February 2014 (Coni
Juno). This position needs to be refilled by then to
serve students with their Abbreviated and
Comprehensive SEPs, face to face Orientation, and
advising to comply with SB 1456 implementation.
Clerical Position (B A "B" shift clerical position is needed to serve the
Shift)
evening student population until 7:00PM.
Athletic
Counselor For eligibility purposes, all student athletes must
(50%)
maintain at least 12 units and have an educational
plan on file. Student success and increasing transfer
is the department’s top priority. The counselor will
11
2014 – 2015 Student Services Cluster Plan Prioritizations, Program 100
Listings include all “Other
Essential Activities” from
each unit plan, along with
currently unfunded ‘Core’
activities/items
Sport
Director
Information
Child Development
Center
Office Staff Member
(Classified)
Child Development
Center
Food Services Worker
Student Activities
Rationale/Supporting Information
Classified
(50%)
Recruitment
and
Welcome Center
Clerical
(50%)
Counseling
Career
Counselor
(3)
Position
Assistant
Guidance
Assistants
Planning Process
Integration
(Marking “x” indicates requirement
has been met)
assist in these efforts.
This classified staff member will attend all games.
The CCC Athletics Association mandates that a
Sports Information Director report all player
statistical data for each sport. This information is
also crucial for students applying to four-year
universities and applying for scholarships.
The Child Development Center needs to hire a
classified office assistant or equivalent to assist with
the operation and clerical needs of the department.
In order to continue to participate in the Federal Food
Program, the Personnel Commission has determined
that a classified Kitchen Assistant must be hired. The
grant application for the food program clearly states
that the grant money is not "self-supporting" and
additional funding is needed to run the program.
Due to an increase in student club activities, this
position would support and encourage further growth
of the department.
A half-time classified position is needed for clerical
support and to contribute to the recruitment and
outreach efforts of the college.
Three Career Guidance Assistants (CGCAs) are
needed to help out with workshops, campus tours,
intake of students at the Transfer and Career Center,
and help students to build their schedule of classes
TOTAL
Rate
the
following
items.
#1 – Top
Priority
#21 – Lowest
Priority
Unit Plan
Inclusion
Athletics
Activity/
Item
Supported by
Data / SLOs /
Program
Reviews
To access plans for each
division/unit, ctrl-click
HERE.
2012 – 2013
Educational
Master Plan
Division/Unit
X
X
X
14
X
X
X
15
X
X
X
16
X
X
X
17
X
X
X
18
X
X
X
19
12
2014 – 2015 Student Services Cluster Plan Prioritizations, Program 100
Rationale/Supporting Information
Listings include all “Other
Essential Activities” from
each unit plan, along with
currently unfunded ‘Core’
activities/items
based on the SEPs created with a counselor.
Recruitment
and Career
Guidance Three Career Guidance Assistants (CGCAs) are
Welcome Center
Counselor Assistants needed to assist with campus recruitment and
(2)
outreach efforts.
Transfer Center
Career
Guidance Needed to help out with workshops, campus tours,
Counselor Assistant
intake of students at the Transfer and Career Center,
and help students to build their schedule of classes
based on the SEPs created with a counselor.
Planning Process
Integration
(Marking “x” indicates requirement
has been met)
TOTAL
Rate
the
following
items.
#1 – Top
Priority
#21 – Lowest
Priority
Unit Plan
Inclusion
Activity/
Item
Supported by
Data / SLOs /
Program
Reviews
To access plans for each
division/unit, ctrl-click
HERE.
2012 – 2013
Educational
Master Plan
Division/Unit
X
X
X
20
X
X
X
21
13
2014 – 2015 Student Services Cluster Plan Prioritizations,
Categorical and Specially Funded Programs
EOP&S, CARE, and CalWORKs
Division/Unit
Activity/
To access plans for each
Item
division/unit, ctrl-click
CalWORKs
CalWORKs
Unit Plan
Inclusion
EOP&S/CARE
(Marking “x” indicates requirement
has been met)
Supported by
Data / SLOs /
Program
Reviews
EOP&S/CARE
Listings include all
“Other Essential
Activities” from each
unit plan, along with
currently unfunded
‘Core’ activities/items
Planning Process
Integration
2012 – 2013
Educational
Master Plan
HERE.
Rationale/Supporting Information
The program will need to hire a full-time tenure track
CARE/CalWORKs Coordinator/EOPS Counselor to provide
counseling services to students and serve as coordinator of
both CARE and CalWORKs. The coordinator will be able to
focus on the day-to-day needs of program students as the
dean’s role is focused on supervision of multiple program
areas. A coordinator/counselor will assist in the effort of
promoting the core components of SB1456. It is also worthy
to note that all CalWORKs participants are mandated by the
county to have a comprehensive SEP, and therefore a
counselor would be needed.
X
X
X
Assistant Director
(Assistant/
Associate Dean)
Hire an Assistant Director as an Assistant/Associate
Dean to support the day-to-day operations of all three
program areas (EOPS, CARE and CalWORKs)
reporting to the Dean of Student Services. Necessary in
order to meet state regulations.
X
X
X
SFP-Office Assistant
(50%)
The CalWORKs area we will need to hire a part-time SFP
Office Assistant to support the extensive clerical needs of
the program and explore a position to support the Job
Placement Center or Leading Job Retraining Center to align
with adult education services effective July 1, 2013.
X
X
X
A Job Developer is needed to ensure work readiness
X
X
X
CARE/
CalWORKs
Coordinator
&
EOPS Counselor
(Tenure Track)
Job
Developer
14
(Shared)
Career
Guidance
Counselor
Assistants
(Marking “x” indicates requirement
has been met)
and job preparation for our students.
C.G.C.A.s work with counselors to ensure that students
attend their three mandated contacts and fulfill other
program requirements in order to maintain eligibility
for all program benefits.
Unit Plan
Inclusion
EOP&S/CARE
Listings include all
“Other Essential
Activities” from each
unit plan, along with
currently unfunded
‘Core’ activities/items
Planning Process
Integration
Supported by
Data / SLOs /
Program
Reviews
HERE.
Rationale/Supporting Information
2012 – 2013
Educational
Master Plan
EOP&S, CARE, and CalWORKs
Division/Unit
Activity/
To access plans for each
Item
division/unit, ctrl-click
X
X
X
15
Student Success &
Support Program
Student Success &
Support Program
Student Success &
Support Program
Senior Secretary
A full-time Senior Secretary is needed to assist the
Student Services Specialist with office functions.
Counselor , Student
Success
and
Support Program
(1.0)
Student
Services
Specialist
Proctors (2 – 4)
A full-time SSSP Counselor is needed to assist with
orientation, assessment, counseling, and outreach.
A full-time Student Services Specialist is needed to
coordinate office functions and assist the Dean.
Examination proctors are necessary to facilitate
assessment exams.
Career
Guidance Two Career Guidance Counselor Assistants (CGCAs)
and
Counseling are needed to assist in all aspects of orientation and
Assistants (2 – 4)
assessment.
(Marking “x” indicates requirement
has been met)
Unit Plan
Inclusion
Student Success &
Support Program
Student Success &
Support Program
Listings include all
“Other Essential
Activities” from each
unit plan, along with
currently unfunded
‘Core’ activities/items
Supported by
Data / SLOs /
Program
Reviews
HERE.
Planning Process
Integration
2012 – 2013
Educational
Master Plan
Student Success and Support Program (SSSP)
Division/Unit
Activity/
Rationale/Supporting Information
To access plans for each
Item
division/unit, ctrl-click
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
16
Student Health Center
Division/Unit
Activity/
To access plans for each
Item
division/unit, ctrl-click
HERE.
Listings include all
“Other Essential
Activities” from each
unit plan, along with
currently unfunded
‘Core’ activities/items
Necessary for Special Class Instruction and Specialist
ADA Service/Accommodation Provision
Rationale/Supporting Information
Unit Plan
Inclusion
Certificated
SPS
Counselor/
Disability Specialist
Adjunct/Hourly
Counselors (2 – 4)
Special Programs and Services needs to replace one
Certificated SPS Coordinator position. This position is
vacant due to a retirement. Necessary for the proper
functioning of the department. The current incumbent is on
a limited assignment.
Necessary for the proper functioning of the department.
The current incumbent is a one-year limited position.
X
X
X
X
X
X
X
X
X
Planning Process
Integration
(Marking “x” indicates requirement
has been met)
Unit Plan
Inclusion
Student Success &
Support Program
SPS
(Marking “x” indicates requirement
has been met)
Supported by
Data / SLOs /
Program
Reviews
Special Programs &
Services
Certificated
Coordinator
Planning Process
Integration
Supported by
Data / SLOs /
Program
Reviews
Special Programs &
Services
Rationale/Supporting Information
Listings include all
“Other Essential
Activities” from each
unit plan, along with
currently unfunded
‘Core’ activities/items
2012 – 2013
Educational
Master Plan
To access plans for each
division/unit, ctrl-click
HERE.
2012 – 2013
Educational
Master Plan
Special Programs and Services
Division/Unit Activity/Item
None.
17