Course: Interpersonal Communications for Law Enforcement
Number: CJE 3574
Schedule: MW 9:50 AM
– 11:05 AM
Term: Fall, 2012
Credits: 3 Credit Hours
Reference # 707702
Room 9210
Dr. Caryn Horwitz, Assistant Professor
School of Justice
Office: 9114
Office Hours: MW: 7:00 AM – 8:10 AM, 12:45 PM – 1:00 PM, 2:30 PM – 3:30 PM
Office Hours: Tuesday: 9:00 AM – 4: 10 PM
Office Hours: Also Available by Appointment
Phone: 305-237-1731
Email: chorwitz@mdc.edu
This course covers the complexities associated with various methods of communication, including verbal, non-verbal, media and written materials. Prerequisite: CCJ 1191.
Looking Out/Looking In, 13 th Edition
Author: Ronald Adler and Russell Proctor
Publisher: Wadsworth
ISBN: 978-0-495-79621-3
Class Requirements
Assignments: You will be required to take two in-class exams. Additionally, you will be required to participate in one group presentation based on a research topic approved by your professor.
You will also be required to do some in-class individual presentations and some short writing assignments. You will be required to participate in all class discussions and assignments. You will also be expected to read weekly and daily newspapers and magazines, and be prepared to bring any interesting issues into class. We will discuss presentations and writing requirements in class.
Late Assignment Policy: No late presentations can be done nor will late papers be accepted.
Grading Scale and Policy: You can earn up to 500 points in this class.
Midterm Exam ==================================== 150 Points
Final Exam ======================================= 150 Points
Group Presentation ================================== 100 Points
Short Papers and Class Presentations ==================== 40 Points
Class Attendance and Participation======================= 60 Points You can earn 2 points for each class meeting. Arrivals 10 minutes after start time and/or departures before the class ends will only earn you a maximum of 1 point for that class meeting. Please see below for electronic device use policy. If I need to ask you to put away your electronic device, you will only earn a maximum of 1 point for that class meeting. Thus, you have the potential of getting 0 to 2 points per class meeting even if you are partially in attendance. For example, if you arrive late and I need to ask you to put away your phone, you will earn NO points for that class meeting.
Please keep track of your attendance (including late arrivals, earl y departures, and “caught by professor” electronic use violations).
A ====== 440 or Above Points
B ====== 390
– 439 Points
C ====== 340 – 389 Points
D ====== 290 – 339 Points
F ====== 289 or Below Points
Make-up Exam Policy: No make-up exams will be offered.
Class Policies and Methodology
Attendance: Attendance will be taken at each class meeting and is expected of each of you.
You earn points for attending and participating in class. See above.
Electronic Device Use: Please refrain from using any electronic device during class. If you must make an emergency call, please step out of the classroom.
Email Policy: Copies of papers and presentations need to be printed and turned into professor.
You may email the professor for specific questions that cannot be handled before and/or after class.
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Equipment and Supplies: No special supplies and/or equipment to buy except for the textbook used for our class. See above.
P rofessor’s Expectations:
You will be expected to take a key role in your learning experience.
You will read the textbook, attend class, participate in discussions, do your in-class presentations, write your papers, and take both the mid-term and final exam. Exams will be based on class discussions/lectures and your reading assignments. If you miss class, please get information about covered material from one of your colleagues in the class. Please do not write to me and ask me “Did I miss anything?” Assume you missed something!
Methods of Instruction: Lectures and Discussions based on textbook and class participation.
Unique Requirements of the Class: Your active participation in your learning experience by sharing in class discussions and bringing current newsworthy issues into class.
Class Outline and Assignments: See below for reading assignments, dates for exams, and dates for papers due.
College Policies:
ATTENDANCE REPORTING: Federal guidelines require that the faculty now report student attendance. Students who have never attended class will be withdrawn prior to the withdrawal date. If a student has attended class and wants to withdraw, they should do so before the withdrawal deadline. If you have attended class but do not complete any assignments and then stop attending, you will receive a grade of F. If you complete an assignment and stop attending, you will receive a grade of F.
ACADEMIC HONESTY: You are expected to do your own work. Cheating WILL NOT be tolerated. This includes, but is not limited to, collaboration on exams or quizzes and plagiarized papers. The first incidence will result in a grade of zero for the assignment. A second occurrence will result in a failing grade for the class, removal from the class and possible additional sanctions as determined by the Dean of Students.
CLASS OUTLINE
Week 1 – Week of August 27
Introduction: General Discussion
Week 2
– Week of September 3
A First Look at Interpersonal Communications
Read Text, Chapter 1
Week 3 – Week of September 10
Communication and Identity
Read Text, Chapter 2
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Week 4
– Week of September 17
Perception: What you See is What you Get
Read Text, Chapter 3
Week 5 – Week of September 24
Emotions: Feeling, Thinking, and Communicating
Read Text, Chapter 4
Week 6
– Week of October 1
Language: Barrier and Bridge
Read Text, Chapter 5
Week 7
– Week of October 8– MID-TERM on Wednesday
Language: Continued
Group Discussion and Prepare for Mid-Term
Week 8 – Week of October 15
Nonverbal Communication: Messages Beyond Words
Read Text, Chapter 6
Week 9 – Week of October 22
Listening: More Than Meets the Ear
Read Text, Chapter 7
Week 10 – Week of October 29
Communication and Relational Dynamics
Read Text, Chapter 8
Week 11
– Week of November 5
Relational Dynamics Continued
Week 12 – Week of November 12
Intimacy and Distance in Relational Communication
Read Text, Chapter 9
GROUP PRESENTATIONS – ALL Copies of Presentations Due on Wednesday
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Week 13 – Week of November 19
Improving Communication Climates
Read Text, Chapter 10
GROUP PRESENTATIONS
Week 14 – Week of November 26
Improving Communication Continued
GROUP PRESENTATIONS
Week 15
– Week of December 3
Managing Interpersonal Conflicts
Read Text, Chapter 11
Week 16 – Week of December 10 --- Our Last Classes!
Final Group Discussion and Prepare for Final
Week 17 – Week of December 17 –- FINAL EXAM
Competency 1: The student will apply his/her knowledge of the communication process by: a. defining the communication process b. identifying common blocks to effective communication c. describing the process of being non-judgmental d. discussing effective strategies to over-coming common blocks
Competency 2: The student will analyze how language affects our interactions with others by: a. identifying ways that language shapes the perception of others b. comparing and contrasting how language contributes to the formation of attitudes c. identifying police jargon and its effects
Competency 3: The student will apply the knowledge of effective listening skills by: a. identifying the common misconceptions about listening b. describing the four components of the listening process c. identifying the obstacles to effective listening d. discussing the characteristics of informal, evaluative, and empathetic listening
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Competency 4: The student will demonstrate knowledge of organizational communication by: a. discussing the four basic interpersonal styles of communication using the Johari Window b. identifying the five types of organizational communication c. discussing the advantages and disadvantages of oral, written and electronic communications d. identifying basic differences in the styles of communication between men and women
Competency 5: The student will demonstrate knowledge of the effects of nonverbal communication by: a. identifying the four characteristics of nonverbal communication b. discussing the six functions that nonverbal communication can serve c. comparing and contrasting the differences between verbal and nonverbal communication d. discussing the importance of proxemics Competency 6: The student will examine the emotional elements of interpersonal communications by:
Competency 6: The student will examine the emotional elements of interpersonal communications by: a. defining the terms emotion state and emotion trait b. identifying the physical sensations and facial expressions that accompany particular emotions c. examining how the suppression and/or the disclosure of feelings can affect the communication process d. comparing and contrasting emotional display rules pertaining to men and women
Competency 7: The student will apply knowledge of conflict resolution by: a. identifying the types and sources of conflict b. demonstrating methods for dealing with conflict c. explaining how power plays an important role in conflict d. understanding the effects of stress in conflicts
Competency 8: The student will demonstrate knowledge of perception and its effects on the communication process by: a. defining perception b. identifying how we limit what we perceive c. describing the ways in which past experience can influence perception d. identifying ways to increase the accuracy of one’s perception
Competency 9: The student will demonstrate knowledge of disclosure issues pertaining to interpersonal communication by: a. identifying the content and relational dimensions of messages b. discussing the characteristics of disclosing and non-disclosing communication c. identifying the guidelines for appropriate self disclosure d. identifying counseling skills used in direct or indirect counseling
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Competency 10: The student will apply the principles of cross cultural communication for law enforcement by: a. identifying language and cultural differences that could affect the communication process b. discussing attitudes and perceptions toward non-English or limited English speakers c. identifying high and low content communication
Upon completion of this course, students will be expected to demonstrate an understanding of communication methods and theories about communication. The student will show proficiency through in-class exercises and presentations, written papers. The student will be expected to demonstrate an understanding of how various types of communication are more effective and applicable in certain situations.
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