Best Practices for Effective E- mail

 View Training Video
 Build Knowledge of E-mail
Etiquette
 Summarize Key Points
 Demonstrate Understanding with
Class Activity

 Only use when best communication
 Avoid e-mail wars
 Avoid using e-mail to “hide” or avoid conflict
 Never put in e-mail what you wouldn’t say directly to the person
 Use bullets

 Descriptive subject line- write ACTION when action is required of recipient
 Be conscious of e-mail tone
 Be careful of using all caps, exclamations
 Spell check
 Never send e-mail when angry

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Using the classroom laptops and desktops, compose and send e-mails to your marketing teacher for the following situations:
1) You received a bad grade in a class and want to schedule a time to discuss the grade with the teacher.
2) You want to ask for Friday night off from work and need to send an e-mail to your supervisor
3) You need to meet with a classmate to complete a marketing project, but feel they are not pulling their weight. Send an e-mail detailing your agenda for the next time you work together.