UNIT Promotion ACTIVITY Using note cards, describe your favorite Commercial WITHOUT indicating the product or service. Share your commercial with the class & see how many students recognize the ad, can identify the brand, & got the message. Did a lot of students pick commercials that most people recognized? How did they do that? ASSIGNMENT Read Chapter 28 Complete Pages 135 - 136 From the Workbook (Handout Provided) Do questions 6 - 10 in the text on page 380 OBJECTIVE Be able to break promotion down into its six components. Define each component & provide examples Advertising Display Public Relations Publicity Personal Selling Sales Promotion ACTIVITY With a partner, describe how “Coca - Cola” uses all six of these discussed components in its promotional campaigns: OBJECTIVE Be able to define the phrase “Promotional Mix” OBJECTIVE Be able to identify two advantages & two disadvantages to each type of promotional method discussed in class ACTIVITY In a small group, identify the advantages & disadvantages of the promotional method given to your group. See Handout for Results OBJECTIVE Using the communications model discussed in Level I, be able to identify the role business & consumers play when a company promotes a good or service. The Communications Model The Sender The Message The Receiver ASSIGNMENT Read Chapter 29, pages 382 - 389. Do any two of the “Critical Thinking” questions on page 390. Do workbook pages 139 – 141 (Handout provided) Feedback Blocks Distractions Developing a Promotional Campaign STEP 1 OBJECTIVE Be able to identify & answer the six basic questions reviewed at the start of any promotional campaign. If your were told to give a speech, what six basic questions would you want answered before you spoke? The Six Basic Questions What should I promote? Why should I promote? To whom should I promote? Where should I promote? When should I promote? How should I promote? OBJECTIVE Be able to define Buying Motives & provide examples when given different products/services & market segments Buying Motives: The reasons why people buy products & services Buying Motives EMOTIONAL love friendship sympathy fear social approval pleasure comfort RATIONAL convenience efficiency durability dependability saving/making $$$ saving time investments OBJECTIVE Be able to identify examples of the different types of promotional campaigns presented Institutional Product/Service Event Ideas OBJECTIVE Be Able to Define the Terms: Theme: Slogan: Brand: Trademark: Central Idea or Idea of a Promotional Campaign Catchy, Easy to Remember Phrase Summarizing a Theme Name Given to a Line of Goods A Picture or Symbol Identifying Your Product or Company OBJECTIVE Be Able to Define Marketing Research & the Questions it Can Answer For Your Company Marketing Research: Gathering Information About the Consumers Most Likely to Buy My Product/Service: Who are my customers? Where can I reach them? When can I reach them? Important Concepts in Marketing Research: Market Segmentation Dividing “The Market” into smaller, easier to reach, easier to satisfy groups based on their . . . Demographics The defining characteristics of people that can used to divide large groups into smaller groups Age Sex Geographic Location Incomes Occupations Demographics Interests Hobbies Demographics Religion Ethnic Background Wealth Body Types Educ. Family Size Race Etc.Etc. Questions You Need to Ask What do these people want & need? What kind of problems do they have? What is the most important buying motive? How can I reach them? How much will they spend? What are their alternatives? Etc. etc. etc. EXAMPLE : Married Couples Living in Four Bedroom Homes & No Children Left What do these people want & need? What kind of problems do they have? What is the most important buying motive? How can I reach them? How much will they spend? For the AnswersDo Marketing Research!!! Primary: Secondary: Research done by the company Reviewing information gathered by others ACTIVITY First: Using “A Capital Market Place” article as a guide, make a list of the demographics of the people who live in or near Washington DC. Second: Using your list of demographics as a guide, identify the buying motives and products for each demographic group. PROBLEM!!! The demographics and buying behaviors of our populations change constantly & we are expected to keep up if we are to be successful ACTIVITY: Using “You’ll Know it’s the 21st Century” article as a guide, identify the demographic changes occurring in our country. Secondly, identify the buying motives and products that will become important in the future in our country OBJECTIVE Be Able to Identify the Advantages & Disadvantages of the Various Media Available ASSIGNMENTRead Chapter 30, pages.Do two of the “Critical Thinking” questions on page 402. Do workbook page 145 Advertising Media Direct Mail Advertising Media Specialty (Sales Promo) “OutofHome” Print Newspaper Magazines Directories Broadcast TV Radio Billboards, Transit Other Telemarketing Movie Ads Specialty Items Etc. Media Evaluation Criteria Graphics Flexibility Life Span Reach Total Cost Cost Per Capita Use of Senses Targeting Ability Response Personalize Competition Measurement Media Evaluation Activity: Given a specific media identified in class, have a small group list three advantages & three disadvantages of that media. Present your results to the class. Support your opinion with sound reasoning. Media Evaluation Homework Assignment: Given a list of the various media available & a chart featuring the important criteria to consider when evaluating media, identify the strengths & weaknesses of each media. OBJECTIVE Be able to describe the 12 techniques used by advertisers to encourage consumers to buy a product, service, or idea. Involvement Appeal to Fear Association Timing Repetition Saliency Appeal to Emotions Buzz Words Mkt. Segmentation Volume Brand Names Cinderella Syndrome OBJECTIVE Be able to identify & explain the use of the AIDA Theory in the creation of print ads AIDA Theory Attention Desire Interest Action OBJECTIVE Be able to design & write copy for a printed advertisement. Terms to Know: Copy Font Art (Graphics) Layout Logotype White space Trademark Headline Sub Head Copy Usually the largest, boldest words on the page Just below headline in a medium font The majority of the printed message Headlines Get the reader’s attention by: Asking a question Suggesting an action Stating an interesting fact Stating a benefit Sub-heads: Builds on the headlines, draws attention to the content, & brings the reader into the copy The Copy Must create interest Must be accurate/truthful Develop desire for the product Must ask for an action ask For a Buying Action COPY Building Interest: ID a problem Relate it to the customer’s problem Create Desire: Offer to solve their problems Offer benefits Be absolutely clear GRAPHICS Illustrations Can: Get attention Have sales appeal Communicate benefits Types: Pictures, drawings, designs, backgrounds, holographs, etc. Steps in Advertisement Design Copywriters Do rough drafts Artists does a Thumbnail Sketch OBJECTIVE Be able to write effective radio copy (Know 8 of the 10 rules for writing radio copy) The opening must grab attention Talk to only one person Write the way you talk, not the way you write Stress a benefit Writing Radio Copy Use “power words” or active verbs You don’t need complete sentences Use the company name a lot Make sure your copy is “correct” (wording) Writing Radio Copy Don’t begin with a question Limit your ad to two main points Be honest (Don’t overstate your case) Ask for an action OBJECTIVE Be able to define the terms associated with media expense calculations Media Expense Factors Circulation (Audience) Inserts Production Costs Most ads are “Run of Paper” Preferred Space Location (ROP) Discounts Special locations add to the Prestige & Credibility of Media expense Reproduction Quality “Split runs” add to the expense How Specific You Want the Target Market Newspaper Advertising Production Costs are low Special requests add to cost color Newspaper Advertising Advertising is sold using “Rate Cards” “Flat Rate” refers to a price per line inch (Found on Rate Card). “Sliding Scale” refers to discounts available for frequent or large ads A “Combination Rate” refers to the price given for advertising in various media owned by the same company Magazine Advertising Similar to newspaper advertising Allows for “secondary circulation” Production expense varies, but is usually much higher than newspapers (+30% for color) Preferred locations cost more (back cover) “Bleed Pages” are ads without borders (15 - 20 % surcharge is added) Magazine Advertising “Gatefolds” are ads with bi- or tri- folds and cost extra “Spreads” are ads on two facing pages and cost extra “Split-runs” are similar to newspaper ads Size, dollar, & frequency discounts available Television Advertising Expense is high, but the reach is great Expense varies with audience size, season of the year, time of day, preferred location of ad, length, & production expense. Time of day is broken into parts called “Day-parts”: “Prime Time” 7:30 pm - 11:00 pm “Day-time” 10:00 am - 4:30 pm Television Advertising TV viewing is highest in winter, low in summer Program quality & popularity effect expense “Run of Program” (ROP) is done on TV TV rates are set by “Gross Rating Points” (GRPs) representing 1% of the potential market Radio Advertising Similar to TV except that production expense is lower “Dayparts” Drive time 5:30 am - 10:00 am 3:00 pm - 7:00 pm Day time 10:00 am - 3:00 pm Evenings 7:00 pm - 12:00 pm Overnight 12:00 pm - 5:30 am Calculating Media Expense Absolute vs. relative expense of advertising Numbers based on marketing research CPM Cost per thousand CPRP Cost per rating point Rating Systems Neilson Audit Bureau of Circulation Arbitron Traffic Audit Bureau OBJECTIVE Be able to calculate the expense of advertising in the various media Calculating Media Expense Math Problem Example