Business Management Previously… Objective Essential Questions We described What is management? management roles, functions, and skills of good managers. What are the specific tasks (functions) of managers? What are the responsibilities (leadership roles) of managers? Today’s Lesson Objectives Essential Question We will analyze What are the benefits / leadership & management styles in a variety of business situations. We will complete a selfassessment of personal traits to determine leadership styles. limitations of different leadership & management styles? Think About It… What makes a good manager? Are managers & leaders the same thing? Think of a good manager/leader you have worked with. What were some of their attributes that made them good? What’s the difference? Management The skills used to efficiently channel resources and resolve conflict Leadership The skills that motivate others to accomplish common goals How do you become a leader? Let’s consider leadership theories… someone may become a leader by: Authority Power Charisma Authority This type of leader has been given the right to achieve the objectives or goals of an organization. This leader’s power is obtained via appointment. Managers are the appointed leaders of a business. Power This type of leader has extensive knowledge or expertise in the field. This leader’s power is derived from respect. Experts in finance, for example, are the respected leaders of their field. Charisma This type of leader is able to bring others together and motivate them, usually for a cause. This leader’s power is derived from emotion. Many successful activists earned the spotlight because of their charisma. Regardless of how someone obtained their leadership, each leader demonstrates characteristics of a leadership style. What’s your style? Take the survey! Leadership Styles Survey All leadership styles are good – one is not more important or better than another. It is important to understand leadership styles in order to be able to work with all personality types effectively. In your group, come up with 3 attributes of your group’s leadership style and a famous person who might share the same style. Autocratic Characterized by giving clear and precise directions as to what is to be done Considered “classic” leadership Managers retain as much power and decisionmaking as possible Using Autocratic Leadership Most Effective When… Should Not Use When… New, untrained staff Staff becomes tense, fearful, or resentful Detailed orders and instructions Limited time to make a decision Manager’s power is challenged by staff Staff expects their opinions to be heard Low staff morale or productivity High turnover and absenteeism Democratic Characterized by encouraging workers to share their ideas Allows employees to make some decisions or give input Keeps staff informed about everything that affects their work Using Democratic Leadership Most Effective When… Should Not Use When… Want to provide opportunities Not enough time to get for staff to develop Want to encourage job satisfaction Large, complex problems Changes must be made or problems solved that affect the staff Want to encourage team building and participation everyone’s input Easier or more cost-effective for the manager to make the decision Can’t afford mistakes Staff safety is a critical concern Open Also known as Laissez- Faire leadership Characterized by giving little or no direction to the employees Employees are trusted to make decisions and resolve problems on their own. Using Open Leadership Most Effective When… Should Not Use When… Staff is highly skilled, Staff feels insecure that the experience, and educated Staff have pride in their work and the drive to be successful Outside experts or consultants are used Staff is trustworthy manager is not accessible Manager cannot provide regular feedback Manager is unable to thank staff Manager does not understand his/her own responsibilities Leadership Style Variations Situational A good leader changes intuitively between styles according to the people they work with and the current situation at hand. Select a style that best fits the circumstances of the moment! Given the four situations on your worksheet, decide which style of leadership (autocratic, democratic, or open) would be most effective. Closing Task WRITE YOUR CLOSING TASK ON THE BACK OF YOUR ‘LEADERSHIP STYLES’ WORKSHEET BEFORE TURNING IT IN. 1) What is the difference between management and leadership? 2) List the three styles of leadership. 3) What is the best style of leadership? Explain your answer.