Business Rental Presentation Erin Kramarich Director of Business Rental Sales

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Business Rental
Presentation
Erin Kramarich
Director of Business Rental Sales
Agenda
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Introductions
Program Overview
Early Start Program
Payment Options
Enterprise Plus Enrollment
Booking Reservations
 By Phone
 Booking Tool
 Safety & Risk
 Q&A
2
Program Overview
3
XZ63MSU – Business Use
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Low Competitive Pricing
Collision Damage Waiver & $1M Liability included
Unlimited Mileage
No Fee for Drivers Under 25
 18+ allowed to drive under this contract
 No Fee for Additional Drivers
 Discounted pricing for rentals over 30 days
 Note: Rentals over 30 days should contact Brenda with Safety
& Risk in order to extend the state coverage (X6888)
 Rates extend to Student Organizations/Affiliations
63MSU01 – Personal Use
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Same Competitive Pricing
Coverage is not included – may be purchased
Unlimited Mileage
No fee for drivers under 25
 Must be 21 for personal use
 No fee for Spouses/Significant Others to drive
Services
 Delivery to MSU Motor pool at no additional charge
 Can park personal vehicle in Motor Pool lot while using rental
car, no parking pass needed
 EPlus enrollment mandatory
 3 Payment Options Available
 Purchasing Card
 Departmental Billing Number
 Direct Bill to Index Number
 Provisions for off road use
 Maintained gravel roads
 Free enrollment into Enterprise Plus
 Free Booking Tool for easier reservations
 All vehicles delivered with a full tank of gas
Early Start
 Deliveries for Early Monday Morning
 Delivered on Friday afternoon between 4-6 PM
 $10 per day charge ($20 Max) for the weekend
 If travel is commencing earlier (Sunday for example)
 1 day at $10
 Regular rates start on Sunday
 Deliveries for Early Weekday Mornings (Tues-Friday)
 Delivered the afternoon before between 4-6PM
 Charges will start the following morning
 If vehicle is requested before 4PM, charges will start at the
reservation requested time.
Payment Options – Katie Matzinger
8
Payment Options
 MSU Purchasing Card
 Preferred method of payment
 Name on purchasing card should match name of driver or use
alternative payment option
 MSU Departmental Billing Number
 Allows those without purchasing cards to rent
 Tied to a MSU purchasing card
 One per department, contact your departmental accountant to see if you
have one set up
 Billing number must be provided at time of reservation (8-digit number)
 Contact Katie Matzinger to request a new billing number
 Direct Bill to Index Number
 Allows those without purchasing cards to rent
 For individuals/departments with very minimal needs
 Index number & department name required at time of reservation
EPlus Enrollment
10
Why EPlus?
 EPlus is our loyalty program
 Provides a profile for each traveler
 Includes Name, Address, License, and Credit Card (if
applicable), and Contact Info
 Allows Delivery to MSU Motor Pool
 Need Driver Information to Deliver the Vehicle
 Need Cell Phone or Email to supply key box info
 Simple and Easy to Set Up
 Earn Points to Use on Future Rentals
Booking Reservations
12
By Phone – Home City
 Phones are answered by the CAP Team
 CAP Team is based in St. Louis
 Have your Contract ID & EPlus Number
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Contract ID: XZ63MSU
EPlus: Specific to the Individual
Billing Number: If Applicable
Give them Delivery instructions
 To Bypass the CAP Team
 406-586-8010
 Press *
By Phone - Airport
 Phones are answered by National Reservations
 NatRes Team is based in St. Louis
 Have your Contract ID & EPlus Number
 Contract ID: XZ63MSU
 EPlus: Specific to the Individual
 Billing Number: If Applicable
 To Bypass National Reservations
 406-388-7420
 Press 5, Then 3
Booking Tool Demonstration
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Easy to Navigate
Allows instant confirmation
Reduces Phone Calls to the Branch
http://www.enterprise.com/car_rental/deeplinkmap.do?
bid=028&refId=MONTASU
 EPlus Enrollment Available Here
 Print Your Receipts
 File>Send>Shortcut to Desktop
Safety & Risk – Brenda Lambert
16
Safety & Risk Considerations
 Insurance
 Included with Enterprise contract (WSCA)
 Decline damage waiver option at time of rental
 Make sure you make reservation with our contract info
 Visa (purchasing card)
 Name on card used to book reservation must be the driver
for coverage to be eligible
 State self-insured plan ($250/$500 deductible)
 Authorized drivers and passengers
 Volunteer option
 Purchasing the rental company insurance
 Foreign countries
 Other
Incident Reporting Requirements
 In case of Accident:
 Call police, get police report, collect other party’s contact &
insurance information, document & take pictures if possible
 Contact Enterprise local branch to file report 406-586-8010,
press *
 Contact Brenda with MSU Safety and Risk 406-994-6888
within five days to file an incident report for all accidents
and/or damage to any rental vehicle. File work comp claims
immediately.
Contacts and Links
Phone Numbers:
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Enterprise
Local Bozeman Office
24-Hour Roadside Assistance
Billing issues – Erin Kramarich
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586-8010 press *
800-307-6666
406-896-0752
MSU
Payment options, online booking help - Katie
Safety & Risk – Brenda
Facilities – Jeni
994-7508
994-6888
994-5503
Email local Main Street branch: EnterpriseRentACar-6313@ehi.com
Link:
Enterprise Online Booking Tool
Q&A
20
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