April 27, 2009 Dr. Tracy Pellett Associate Vice President for Undergraduate Studies Central Washington University 400 E. University Way, MS 7503 Ellensburg, WA. 98926 Dr. Pellett, Earlier this month, I had the opportunity to visit the Department of Education as part of their mandated program review. Dr. Craig Hughes was very gracious and provided much needed information for this review. I would certainly like to thank him, the faculty, the staff, and the students for the time and effort that they put into the preparation necessary for this process to be successful. I have enclosed a summary of my impressions from the visit. My general feeling is that the Department of Education is strong and has effective programs. The disciplines represented are certainly essential for the growth and development educational leaders and facilitators who educate diverse school populations. I have tried in the enclosed material to address what seemed to me to be the essential parts of such a review. If you should have any additional questions that you would like me to respond to, I would certainly be willing to respond to the best of my ability and impressions gleaned from my visit. My thanks to you and all the others involved for the opportunity to be involved in this program review. I found it to be an enjoyable and stimulating experience. Sincerely, Dr. Gerald W. Bowler, Chair Department of Teacher Education & Family Development Southern Utah University 351 W. University Blvd. Cedar City, Utah 84720 435-586-1933 bowler_g@suu.edu Program Review Department of Education Central Washington University By Dr. Gerald W. Bowler, Chair Teacher Education & Family Development Department Southern Utah University On the 6th, 7th and 8th of April 2009, I conducted an external review of the Department of Education as part of their mandated program review. This document is to summarize my findings and impressions related to that visit. General Observations According to the mission statement, the purpose of the Department of Education is to ensure graduates are prepared to be outstanding educational leaders and facilitators of learning who demonstrate the knowledge and skill necessary to educate and work with a diverse school population. This mission also includes having well qualified faculty, which represent traditional areas of expertise within the field of education. Along with their primary role as teachers, the faculty serves as advisors and mentors, and they may be the reason why graduates the Department of Education are in high demand in educational occupations. I reviewed the assessment plans and reports discussed in the selfstudy for the programs in the department. They were comprehensive and well done. The department has strong academic programs and a productive, dedicated and committed faculty who have meaningful interaction with students both in and outside of the classroom. The facilities at the Ellensburg campus, as well as, the outreach centers are designed for effective classroom instruction, which allows students a positive learning environment. Curriculum Strengths All programs within the Department of Education are based on the standards provided by professional organizations. Each program reviews its curriculum on a regular basis. Changes to curriculum or course content are based on assisting students to meet the standards outlined by the state and the professional organizations. Course offerings for each program are designed to meet the standards developed by the state and the professional organizations. The scope of course offerings has been sequenced to build student knowledge and understanding from lower division to upper division to graduate level classes. Curriculum has been developed to meet the requirements set by the State of Washington for graduates to receive their teaching certificates and endorsements. Challenges While the curriculum developed by the Department of Education appears to be successful, there is always room for improvement. One area addressed by students was a need for more information about classroom management with more behavioral management perspectives. Some courses need to be reassessed in terms of curriculum presented; too much information for one course and should be reorganized into two courses. Overall the students were pleased with the curriculum presented and felt that they were receiving the knowledge and skills they need to be successful teachers. Program Planning and Assessment Strengths The Department of Education has a system in place for course and program evaluations. Each program has determined what evidences are needed in order to document program effectiveness and student progress. This evidence has been gathered into an electronic portfolio, data based spreadsheets and Student Evaluation of Instruction (SEOI). LiveText, the electronic portfolio instrument, is evaluated according to standards-based assessment rubrics. The results of these rubrics are available for faculty to help guide their instruction and program development. A new assessment process resulting in data based spreadsheets were developed to give additional evidence for program development that the electronic portfolio evidence did not cover in specific areas that the department felt were needed for total program assessment. Findings gathered from these assessments have resulted in a re-structuring of the Department of Education into four distinct departmental entities. The Central Administration and the College of Education and Professional Studies are to be commended on this action. These new departmental entities should enhance the productivity of the faculty and assist the students in their educational endeavors by giving a clearer focus and a more personalized touch to the issues facing each entity. Challenges LiveText appears to be the biggest challenge to this area. Artifacts are often instructor specific or confusing. The problem includes courses taught by different faculty at various center locations. A specific menu of artifacts for each standard would be a recommendation to alleviate this confusion by instructors and students. This action should enhance student understanding and mastery of the standards. Another area of concern is the problem with instructor knowledge of how to navigate through the LiveText format. More in-service training for instructors would be a recommendation for this challenge. Faculty Strengths The Department of Education is represented by a diverse and knowledgeable group of dedicated professors. The faculty is committed to producing quality educators. A majority of the faculty had numerous artifacts in the areas of Teaching, Scholarly Activity, and Service. Awards for excellence in Teaching, Scholarship, and Service have been given to ten members of the faculty over the past four years. The faculty have presented at numerous international, national, regional, and local venues. Presentations are an indicator of a faculty willing to share their ideas and expertise to others in the field. Referred articles and book reviews are the two main areas of focus for the faculty in the area of scholarly writing. I found that the faculty genuinely appreciated the efforts of their peers and everyone seemed willing to help and assist their fellow teachers in any way. The students echoed the same message of appreciating the knowledgeable and caring instructors at every center visited. This professionalism was apparent at all of the centers visited. Challenges The largest challenge for the faculty, especially the graduate faculty, is in the area of grant writing. This area of weakness needs to be addressed. While the faculty demonstrated evidence of good scholarship, there is always room for improvement and a recommendation would be that more faculty get involved with writing and presenting for scholarly venues. The formation of the new department entities should help this challenge by allowing the department chairs to make this a focus for their representative departments. Another challenge is finding ways the keep this dedicated group in place rather than leaving the university of other job opportunities. Students Strengths The Department of Education is represented by students from numerous ethnic backgrounds. This diverse population is a positive component to the education of the students in the department programs. The students are receiving the training needed to be successful educators demonstrated by the reports from the self-study. Pass rates for teacher certification (WEST-E) are above average in the areas of Early Childhood Education, Elementary Education, Library Media, and Special Education. The students interviewed were very knowledgeable about the specific components needed to be an effective teacher. They were prepared to enter the teaching profession. The number of students having full time employment has been increasing over the past four years. I see this as a real strength for the department. The students are receiving quality classroom preparation, quality field experiences, and quality assistance from Career Services. The students also have opportunities to participate in five faculty-led clubs or professional organizations. Challenges Students in the Reading and Bilingual/TESL programs have average pass rates on the teacher certification test. This is an area that needs to be addressed. The department division should assist in providing attention to this challenge. There has been a drop in the number of Master of Education (MEd) students over the past four years. There may be a number of reasons for this drop off in student participation in the program. One recommendation for this challenge is for the department to start an aggressive recruiting campaign at the main campus, all centers locations and school districts in the Central Washington University service arena. One interesting finding discovered during the visit was that students felt the most important part of the program was the field experiences that they were receiving. They wanted more hours in the school classroom. With the limited number of school classrooms in the Ellensburg area, it is the recommendation that the main campus program look at implementing a cohort program similar to the student cohort program located at the off campus centers. This should allow the students to have more field experiences in the limited number local school placements in the Ellensburg area. Facilities Strengths The facilities utilized by the Department of Education are structured to facilitate interactive and quality instruction. The classrooms have been equipped with the technology needed for the instructors to demonstrate state of the art teaching practices and those classrooms have the technology needed to interact with the other centers. This allows the students at the different centers to receive the same quality instruction from professors that could not personally be on site. The computers were current with the needed applications to complete assigned work. Challenges The Department of Education has used its self-generating funding to supplement equipment supplied through the general funding process. These funds must be in place for the Department of Education to run its programs and this may be a challenge in the current economic downturn. It is imperative that the funding stream for the programs be accessible for the department to effectively run these programs. A plan for using the funding should be in place for maintaining the facilities and the technology. Library and Information Literacy Strengths The Brooks library provides an adequate access to online resources for undergraduate and graduate students. Students may also use SUMMIT or interlibrary loan to access materials. The Educational Technology Center (ETC) located in Black Hall is the most important component in this area and should be the biggest strength to the department. The ETC houses the Curriculum Library where the students have assess to materials, textbooks, kits, games, educational assessments, etc. Challenges Students, undergraduate as well as graduate, located at the Ellensburg campus and the centers need to have training on how to access electronic journals. An adequate funding stream to run the ETC is a challenge for the Department of Education. Faculty or publishers from companies that have been solicited by the faculty have donated most of the materials being utilized in the ETC. If education students are expected to enter the teaching profession prepared for the students of the 21st Century, it is imperative that the ETC has a adequate budget to house these preparatory materials and resources. Future Directions The Department of Education has been recently divided into four new departmental entities. These new departmental entities should enhance the productivity of the faculty and assist the students in their educational endeavors by giving a clearer focus and a more personalized touch to the issues facing each entity. The development of program goals and outcomes based on the particular needs of the four new departmental entities have been addressed but will need further ongoing consideration and changes as the new departments become fully functional. The Instructional Technology Center for faculty is an important component of the department and is presently serving a vital role to the success of the programs. An ongoing training program to keep the faculty aware of and comfortable with the latest changes and improvements in technology is also critical to the effectiveness of the faculty in terms of giving students a quality educational experience. This center must also have a budget to assist faculty with the latest technologies and associated software programs. The Department of Education has been working on a systematic reorganization of course sequencing. This is one area that is never completely finished and will require the four new departments to take a closer look at the courses required in each program. An additional area that will need to be addressed is increasing the graduate’s ability to interpret and utilize educational data. Teachers need to be able to look at data and make changes to their instruction to enhance the educational experiences of their students. Final Conclusions In general, it seems the Department of Education is strong and in good position to move forward. The individual departments’ curricula are strong and consistent with state and national requirements. The formation of the four new department entities will assist in further improvement in this area. The facilities utilized by the department are exceptional and make a difference in giving the students a first class education. I was particularly impressed with the expertise and commitment of the educational faculty. They have the drive and desire to give each and every student the best possible educational experience. Many faculty drive multiple hours to teach a class at a center just to make sure the students have an opportunity to experience the knowledge and expertise of the instructor. There is a good mix of veteran and new hires in the department and they genuinely appear to like to work together. This is indeed rare and every effort should be made to ensure that this continues with the department divisions.