Central Washington University Assessment of Student Learning Department and Program Report Please enter the appropriate information concerning your student learning assessment activities for this year. Academic Year of Report: 2012-2013 Department: Psychology College: COTS Program: M.S. Mental Health Counseling 1. What student learning outcomes were assessed this year, and why? In answering this question, please identify the specific student learning outcomes you assessed this year, reasons for assessing these outcomes, with the outcomes written in clear, measurable terms, and note how the outcomes are linked to department, college and university mission and goals. The Mental Health Counseling Graduate Program has chosen to assess the all three student learning outcomes: 1. Academic Performance/Thesis Development: Candidates will organize their work effectively, demonstrate critical thinking skills, function independently, and use data/research to conceptualize their thinking. This criterion also includes the following CACREP standards. a. Professional orientation and ethical practice (including mental health foundations) b. Social and cultural diversity (including diversity and advocacy) c. Human growth and development d. Career development e. Helping relationships (including counseling, prevention, and intervention) f. Group work g. Assessment (including diagnosis) h. Research and program evaluation (including research and evaluation) 2. Clinical Performance. Candidates will demonstrate skills in oral and written communication, listening to client’s concerns, interpersonal relations, and respect for human diversity. Candidates will demonstrate responsiveness to supervision. This criterion also includes the following CACREP standards. a. Professional orientation and ethical practice (including mental health foundations) b. Social and cultural diversity (including diversity and advocacy) c. Helping relationships (including counseling, prevention, and intervention) d. Assessment (including diagnosis) 3. Other Professional/Personal Development: Candidates will take initiative for their clinical, academic, and personal duties. They will demonstrate dependability and time management skills. Candidates will also maintain professional/ethical behavior, work as a team with peers, maintain flexibility when approaching clinical and academic concerns, and demonstrate appropriate self-awareness of personal strengths and weaknesses. Candidates are measured twice on the Assessment of Candidate Progress for this dimension. 7/24/16 1 2. How were they assessed? In answering these questions, please concisely describe the specific methods used in assessing candidate learning. Please also specify the population assessed, when the assessment took place, and the standard of mastery (criterion) against which you will compare your assessment results. If appropriate, please list survey or questionnaire response rate from total population. A) What methods were used? a. CACREP Assessment of Standards: We started assessing students on the 117 general and mental-health specific CACREP standards. These have been assigned to required classes in the program, and each class will assess a portion of the standards. These standards also include the eight core categories that are then used for the Assessment of Candidate Progress. i. Academic Performance/Thesis Development: 1. Professional orientation and ethical practice (including mental health foundations) measured in PSY 502 2. Social and cultural diversity (including diversity and advocacy) measured in PSY 574. 3. Human growth and development measured in PSY 552. 4. Career development measured in PSY 573. 5. Helping relationships (including counseling, prevention, and intervention) measured in PSY 560. 6. Group work measured in PSY 561. 7. Assessment (including diagnosis) measured in PSY 544. 8. Research and program evaluation (including research and evaluation) measured in PSY 555. ii. Clinical Performance. 1. Professional orientation and ethical practice (including mental health foundations) measured in PSY 593A. 2. Social and cultural diversity (including diversity and advocacy) measured in PSY 593A. 3. Helping relationships (including counseling, prevention, and intervention) measured in PSY 593B and C. 4. Assessment (including diagnosis) measured in PSY 593B and C. b. Assessment of Candidate Progress: With this form, the program faculty review every student during his/her first and second-year. Candidates who receive “unacceptable” scores in knowledge, skills, or dispositions are provided specific feedback on how to improve. If candidates cannot receive a satisfactory score by the winter of their second-year, they will not be allowed to proceed toward internship. c. Practica assessments. Candidates are also evaluated in the middle and end of each practicum. These rating scales are completed with peer supervision; i.e., if a negative evaluation is warranted, the supervisor must receive corroboration from another faculty member who has viewed the artifacts for that course. After completing the practica, candidates begin their two-quarter internship. i. PSY 593A – Faculty Supervisor assessment 7/24/16 2 ii. PSY 593B – Faculty Supervisor assessment iii. PSY 593C – Faculty Supervisor assessment d. Internship assessments. i. PSY 681A – Site Supervisor assessment ii. PSY 681B – Site Supervisor assessment e. Surveys. We complete alumni and supervisor/employer evaluations ever-other year. This was the off year. B) Who and what was assessed? There were nine students admitted to the 2011 cohort (second-year students) and nine students admitted to the 2012 cohort (first-year students). Nine students completed their first year (one was placed on probation and subsequently withdrew in Fall 2013). Seven students completed their second year (one withdrew during her first quarter and another was placed on probation and subsequently withdrew). This means a total of 16 students were assessed during this review. a. CACREP Assessment of Standards: All students in every class. See Appendix 2, Table 2: Evaluation of students by CACREP standards. b. Assessment of Candidate Progress: First-year students in Spring; second-year students in winter. c. Practica assessments (See Appendix 2, Table 3: Practicum evaluation scores). i. PSY 593A – Faculty Supervisor assessment. Students complete this in fall or winter of their first-year. ii. PSY 593B – Faculty Supervisor assessment. Students complete this in winter or spring of their first-year. iii. PSY 593C – Faculty Supervisor assessment. Students complete this in spring of the first-year or fall of the second-year. d. Internship assessments (See Appendix 2, Table 4: Internship evaluation scores). i. PSY 681A – Site Supervisor assessment. All students complete this in winter of their second-year. ii. PSY 681B – Site Supervisor assessment. Students complete this in summer of the second-year. e. Surveys. These are conducted every-other year. The next surveys will be conducted in June 2014. i. Alumni Evaluation of the Program (completed June 2012) ii. Employer and site supervisor evaluation (completed June 2012) 3. What was learned? In answering this question, please report results in specific qualitative or quantitative terms, with the results linked to the outcomes you assessed, and compared to the standard of mastery (criterion) you noted above. Please also include a concise interpretation or analysis of the results. Candidate Learning Outcomes Academic Performance/Thesis 7/24/16 Criterion of Mastery By their second 3 Assessment Results 16 out of 16 candidates (100%) Development: Candidates will organize their work effectively, demonstrate critical thinking skills, function independently, and use data/research to conceptualize their thinking. review, candidates must receive a “2.0” or above in all three categories to continue in the program. Candidates failing to reach this benchmark may petition for another evaluation the following quarter. CACREP. The 2009 national standards require all students to be measured by all standards. We rated each student on a 4point scale, and scores are based on a course artifact. A score of “2” or more is required. Clinical Performance: Candidates will demonstrate skills in oral and written communication, listening to client’s concerns, interpersonal relations, and respect for human diversity. Candidates will demonstrate responsiveness to supervision. 7/24/16 received a “2” or higher on the “Academic Performance” section of the Assessment of Candidate Progress Form. Average score was 3.7. CACREP Standards. No students scored below “2” in any of the assessed areas. All scores are reported in Table 2. By their second review, candidates must receive a “2.0” or above in all three categories to continue in the program. Candidates failing to reach this benchmark may petition for another evaluation the following quarter. 8 out of 9 first-year candidates and 7 of 7 second-year candidates received a “2” or higher on the “Academic Performance” section of the Assessment of Candidate Progress Form. The lowscoring student subsequently withdrew. Average score was 3.13. Candidates must receive a “2.0” (Adequate performance) or above on their PSY 593A evaluation. They must receive a “Satisfactory” or above on 593B or C. As reported in Table 3, all students scored above a 2. The average practicum score was 3.6 out of 4). 4 As reported in Table 4, 7 (2nd The candidate must not year) candidates completed the receive any “1”s on the PSY 681B Mental Health 59-item evaluation Counseling Internship. 100% from PSY 681B. earned scores above “3” on the evaluation form. The average internship score was 3.38 out of 4). By their second 16 out of 16 candidates (100%) Other Professional/Personal Development: Candidates will take review, candidates received a “2” or higher on the initiative for their clinical, must receive a “2.0” or “Professional/Personal academic, and personal duties. above in all three Development” section of the They will demonstrate categories to continue Assessment of Candidate dependability and time management in the program. Progress Form. Average score skills. Candidates will also Candidates failing to was 3.43. maintain professional/ethical reach this benchmark behavior, work as a team with may petition for peers, maintain flexibility when another evaluation the approaching clinical and academic following quarter. concerns, and demonstrate appropriate self-awareness of personal strengths and weaknesses. Evaluation of Candidate’s Candidates receive a score of Multicultural multicultural competence as Competencies. they finish their coursework. Candidates must All candidates received scores at receive a “2.0” or or above 2. Average score above in all categories across all domains was 3.21. to continue in the program. National Counseling Examination. The National Board for Certified Counselors released data on all candidates. All 7 CWU candidates passed every section of the National Counseling exam. Additional data not part of our regular assessment is the percentage of students offered positions. In 2013, all 7 graduates were offered jobs by their internship sites. Although we strive to help all students find employment, this is the first time each student was able to remain where they interned. This boasts well for the program. 7/24/16 5 Based on these assessment results, we can draw the following conclusions: 1. The program is well regarded and gaining regional appreciation. 2. Our interns are highly sought after. 3. Students are well trained. Our students continue to demonstrate superior mastery of the required content. The most obvious way this has been evidenced is through scores on the National Counseling Exam. Our students have been taking the test at CWU since 2008. Although there is only a 78% pass rate, no student in our program has ever failed or even scored below average in a single category. Few programs can make this claim over multiple years, yet alone for the entire history of the accredited program. 4. The shifts in faculty may have created short-term deficits. We need to make an adjustment in our hiring practice. We have had too much turnover by hiring young faculty using CWU as a stepping stone. Dr. Jorgensen was only here for one year before taking a position at a doctoral-granting program closer to her family. 5. Clinical skills are high. Students continue to receive good scores from faculty and site supervisors. The program continues to gain stature among hiring agencies. 6. The new assessment method is helping. One student was dismissed from the program after failing to meet minimal standards. In such cases, we provide remediation programs to assist students, but this student selected to pursue a different profession that would better utilize his skills. 7. The remediation process put into place two years ago appears to be effective and functional. 4. What will the department or program do as a result of that information? In answering this question, please note specific changes to your program as they affect candidate learning, and as they are related to results from the assessment process. If no changes are planned, please describe why no changes are needed. In addition, how will the department report the results and changes to internal and external constituents (e.g., advisory groups, newsletters, forums, etc.). 1. Hire a senior-level faculty member to help lead the program. With Dr. Brammer now half-time as associate dean of graduate studies and research, a search is underway to hire a new program director. Prior to creating fundamental changes in the program, we will wait until this person arrives. 2. Complete the CACREP self-study. Our seven-year assessment is due June 2014. This is a significant undertaking and will result in a document hundreds of pages long. 3. Continue to fill curricula holes. We are still exploring ways to fill our two electives that meet student needs without placing a burden on department resources. 4. Change the title of the program to “clinical mental health counseling.” We are currently accredited by the 2001 CACREP standards. When we pass this current assessment, the new title will be required. 5. Continue to hone the assessment process. We are currently using excel files to complete class and internship reviews. We will continue to explore ways to use a more secure and manageable system. We have also had limited by-in from some faculty, which is why we are still missing some of the data in Table 2 for the current cohort. 6. We are changing the procedure for 593A, B, C. We will no longer give incompletes. Failure to meet the requirements, even the requirements by hours, will result in the U. It will also be made clear that only one practicum class may be repeated. 7/24/16 6 5. What did the department or program do in response to last year’s assessment information? In answering this question, please describe any changes that have been made to improve candidate learning based on previous assessment results. Please also discuss any changes you have made to your assessment plan or assessment methods. 1. CACREP standards. The process of evaluating students on the 117 CACREP standards started two years ago. This year, we are beginning to integrate the process into our assessment of candidate review meetings with students. 2. We improved and strengthen our Facebook page, and it is being used by current students and alumni. This expanded our ability to interact with alumni and gain feedback. This helped us to target the most recent graduate’s experience, which gives a more accurate pulse of how well our changes are working. 3. Improved early assessment. Although we would prefer for all students who enter our program to finish, we are pleased we can actively protect the integrity of the program and the profession through our gatekeeping assessments. We will continue this process for next year. 4. Introducing electives. In the alumni review two years ago, there was concern that the program did not meet students’ individual needs. We introduced the international counseling and psychology class. An online course on drug/alcohol abuse was introduced, and it has been well received. 5. Multiculturalism: No one provided comments on this, but scores from the internship assessments indicated limitations with multiculturalism. We introduced more active experiences in PSY 574 and PSY 593B. 6. Class sequence: In the past, students were more concerned about the timing in which classes were offered (especially fall of second-year). We moved PSY 555 to spring and this helped students complete their theses faster. All but one student completed their theses by the end of their second-year. 7. Mentorship: One student commented in the 2012 survey commented on how cohesion and organization among advisors needed to be improved. For 2013, we had all advisors meet with students during the first week of classes each quarter. 8. Technology: This year, some faculty invested in microphones and updated laptops to assist with classroom technology experiences. 9. Internship: 2012 Alumni evaluations indicated several problems with “preparation” with internship. We started meeting with students during winter of their first-year, and all internships were finalized by early fall of the second-year. We also started regular emails to students regarding internship. 6. Questions or suggestions concerning Assessment of Candidate Learning at Central Washington University: It would be helpful if the assessment process was more closely aligned with our accreditation process. Extracting the data is relatively straight-forward, but if it were asked according to the CACREP standards, it would be more relevant and useful. 7/24/16 7 Appendix 1: Psychology Student Learning Outcomes for 2012-13 Candidate Learning Outcomes Related Program Goals Related Departmental Goals Related College Goals Related University Goals 1. Academic Performance/Thesis Development: Students will organize their work effectively, demonstrate critical thinking skills, function independently, and use data/research to conceptualize their thinking. 1. Assist the department in fulfilling the department goals. 1. Maintain currency of academic programs Goals I:& II: Maintain and strengthen an outstanding academic and student life at all sites Goals I:& II: Maintain and strengthen an outstanding academic and student life at all sites Goal III: Provide for outstanding graduate programs that meet focused regional needs and achieve academic excellence. Goal V: Achieve regional and national prominence for the university. 2. Prepare students for careers in the field of mental health to provide a full range of Mental Health Counseling services. 3. Meet or exceed current national standards for professional training 2. Promote effective teaching 3. Promote excellence in learning to prepare students for careers and advanced study 8. Serve as a center for psychological and educational services to the community and region Method(s) of Assessment Assessment of candidate progress form (Appended. Academic performance category Includes all coursework and thesis research Comprehensive examination. They may either pass (1) the internal comprehensive exam, (2) the national Counselor Preparation Comprehensive Examination (CPCE), or a portfolio review. Who Assessed All students in program. assessed by student’s advisor (based on aggregated CACREP scores) All students When Assessed Standard of Mastery/ Criterion of Achievement Assessment of candidate progress is completed the spring of firstyear and winter of second-year. By their second review, students must receive a “2” or above in all three categories to continue in the program. Students failing to reach this benchmark may petition for another evaluation the following quarter. Prior to graduation If the student opts for the internal test, they must pass all eight categories (no failing scores) to pass the test. Thesis chair and committee must sign off on defense. Thesis oral defense Prior to graduation 7/24/16 8 Candidate Learning Outcomes 2. Clinical Performance. Students will demonstrate skills in oral and written communication, listening to client’s concerns, interpersonal relations, and respect for human diversity. Students will demonstrate responsiveness to supervision. Related Program Goals Related Departmental Goals Related College Goals Related University Goals 1. Assist the department in fulfilling the department goals. 3. Promote excellence in learning to prepare students for careers and advanced study 2. Prepare students for careers in the field of mental health to provide a full range of Mental Health Counseling services. 6. Pursue diversity goals by attracting women and minority students and faculty members and by increasing student and faculty contact with diverse populations. Goal III: Provide for outstanding graduate programs that meet focused regional needs and achieve academic excellence. Goals I:& II: Maintain and strengthen an outstanding academic and student life at all sites 3. Meet or exceed current national standards for professional training. 7/24/16 8. Serve as a center for psychological and educational services to the community and region 9 Goal V: Build partnerships that with private, professional, academic, government, and community-based organizations. Goal VI: Build inclusive and diverse campus communities that promote intellectual inquiry Method(s) of Assessment Assessment of candidate progress form (Appended. Clinical Performance category. includes all aspects of clinical skills development). Who Assessed All students in program. assessed by student’s advisor (based on aggregated CACREP scores) When Assessed Standard of Mastery/ Criterion of Achievement Assessment of candidate progress is completed the spring of firstyear and winter of second-year. By their second review, students must receive a “2” or above in all three categories to continue in the program. Students failing to reach this benchmark may petition for another evaluation the following quarter. PSY 593A is started either the student’s first or second quarter. Students continue to take the sequence until every quarter until they complete PSY 681B. Students must receive a “2” (Expected performance) or above on their PSY 593A evaluation. They must receive a “Satisfactory” or above on 593B or C. Candidate Learning Outcomes Related Program Goals Related Departmental Goals Related College Goals Related University Goals 3. Other Professional/Personal Development: Students 1. Assist the department in fulfilling the department goals. 3. Promote excellence in learning to prepare students for careers and advanced study 2. Train specialists to provide comprehensive, developmental guidance programs in the schools 8. Serve as a center for psychological and educational services to the community and region Goal VII: Create and sustain productive, civil, and pleasant learning environments. Goals I:& II: Maintain and strengthen an outstanding academic and student life at all sites will take initiative for their clinical, academic, and personal duties. They will demonstrate dependability and time management skills. Students will also maintain professional/ethical behavior, work as a team with peers, maintain flexibility when approaching clinical and academic concerns, and demonstrate appropriate self-awareness of personal strengths and weaknesses. 3. Meet or exceed current national standards for professional training Goal VI: Build inclusive and diverse campus communities that promote intellectual inquiry Method(s) of Assessment Assessment of candidate progress form (Appended. Other Professional and Personal Development category) Program Director’s Evaluation of Candidate’s Multicultural Competencies PSY 593A, B, and C evaluations are completed the faculty supervisor. PSY 681A and 681B evaluations are completed by the onsite supervisor. Who Assessed All students in program. assessed by student’s advisor (based on aggregated CACREP scores) Program director When Assessed Standard of Mastery/ Criterion of Achievement Assessment of candidate progress is completed the spring of firstyear and winter of second-year. By their second review, students must receive a “2” or above in all three categories to continue in the program. Students failing to reach this benchmark may petition for another evaluation the following quarter. Evaluation comes during 682B Students must receive a “2” or better on their overall multicultural competencies evaluation. PSY 593A is started either the student’s second or third quarter. Students continue to take the sequence until every quarter until they complete PSY 681B. Students may not receive a “1” on any item on the 593A,593B,593C,681A, and 682B assessments. They must also receive an overall score of “2” (adequate). *CACREP is the leading national body for accrediting educational programs in mental health counseling. It establishes standards for the institution, program objectives and curriculum (including foundations, contextual dimensions, and knowledge and skills), clinical instruction, faculty and staff, organization and administration, and evaluations in the program. The current CACREP standards may be found at http://www.cacrep.org/2001Standards.html 7/24/16 10 Appendix 2: Data analysis Table 1: 2013 End of Year Program Review Meeting Item for Discussion Course Review Decision Points Action Steps We reviewed PSY 593A, 593B, and 681A. Practica Splitting the cohort. Best method of doing this. Assessment of Candidate Progress Eight first-year students were assessed. One student fell below the satisfactory range. One student will be repeating 593A. Seven second-years were assessed. No students fell below the satisfactory range. Our EXCEL method of assessment is functional but not optimal. See Table 3 (page 12). We are in the process of surveying current and former students. New alumni survey will be completed in the winter. We are changing the procedure for 593A, B, C. We will no longer give incompletes. Failure to meet the requirements, even the requirements by hours, will result in the U. It will also be made clear that only one practicum class may be repeated. We will bring in 8 students next year. We will have four in practicum in the fall and four in the winter. The remediation process put into place two years ago appears to be effective and functional. Review of CACREP standards Current Student Survey Review of Alumni Survey Employer Survey Review of Mission Statement Review of Student Brochure 7/24/16 New alumni survey will be completed in the winter. We reaffirmed the mission statement. Information has mostly moved online. We brought 4 students to ACA this year, and we are hoping to bring 4 next year. This will be completed in the fall. Next year will be the 2-year cycle. Next year will be the 2-year cycle. No changes were made but we questioned whether we were adequately assisting students personal development. This would be a helpful thing for the counseling club to develop. We will take pictures of the fall retreat and post them on the web page. 11 Table 2 Evaluation of students by CACREP standards Year students were admitted 2010 2011 2012 G. Common core curricular experiences and demonstrated knowledge in each of the eight common core curricular areas are required of all students in the program. 1. PROFESSIONAL ORIENTATION AND ETHICAL PRACTICE— studies that provide an understanding of all of the following aspects of professional functioning: G.1.a. history and philosophy of the counseling profession; G.1.b. professional roles, functions, and relationships with other human service providers, including strategies for interagency/interorganization collaboration and communications; G.1.c. counselors’ roles and responsibilities as members of an interdisciplinary emergency management response team during a local, regional, or national crisis, disaster or other trauma-causing event; G.1.d. self-care strategies appropriate to the counselor role; G.1.e. counseling supervision models, practices, and processes; G.1.f. professional organizations, including membership benefits, activities, services to members, and current issues; G.1.g. professional credentialing, including certification, licensure, and accreditation practices and standards, and the effects of public policy on these issues; G.1.h. the role and process of the professional counselor advocating on behalf of the profession; G.1.i. advocacy processes needed to address institutional and social barriers that impede access, equity, and success for clients; and G.1.j. ethical standards of professional organizations and credentialing bodies, and applications of ethical and legal considerations in professional counseling. 2. SOCIAL AND CULTURAL DIVERSITY—studies that provide an understanding of the cultural context of relationships, issues, and trends in a multicultural society, including all of the following: G.2.a. multicultural and pluralistic trends, including characteristics and concerns within and among diverse groups nationally and internationally; G.2.b. attitudes, beliefs, understandings, and acculturative experiences, including specific experiential learning activities designed to foster students’ understanding of self and culturally diverse clients; 7/24/16 12 3 3 3.2 3.2 3.1 3.9 3.1 3.2 3.0 3.2 3.2 3.4 3.2 3.2 3.2 4.0 3.8 3.8 3 3.2 3.2 3 3.2 3.9 3.4 3.2 3.8 3.3 3.2 3.0 3.3 3.2 3.2 3 3.2 3.2 G.2.c. theories of multicultural counseling, identity development, and social justice; G.2.d individual, couple, family, group, and community strategies for working with and advocating for diverse populations, including multicultural competencies; G.2.e counselors’ roles in developing cultural self-awareness, promoting cultural social justice, advocacy and conflict resolution, and other culturally supported behaviors that promote optimal wellness and growth of the human spirit, mind, or body; and G.2.f. counselors’ roles in eliminating biases, prejudices, and processes of intentional and unintentional oppression and discrimination. 3. HUMAN GROWTH AND DEVELOPMENT—studies that provide an understanding of the nature and needs of persons at all developmental levels and in multicultural contexts, including all of the following: G.3.a. theories of individual and family development and transitions across the life span; G.3.b. theories of learning and personality development, including current understandings about neurobiological behavior; G.3.c. effects of crises, disasters, and other trauma-causing events on persons of all ages; G.3.d. theories and models of individual, cultural, couple, family, and community resilience; G.3.e a general framework for understanding exceptional abilities and strategies for differentiated interventions; G.3.f. human behavior, including an understanding of developmental crises, disability, psychopathology, and situational and environmental factors that affect both normal and abnormal behavior; G.3.g. theories and etiology of addictions and addictive behaviors, including strategies for prevention, intervention, and treatment; and G.3.h. theories for facilitating optimal development and wellness over the life span. 4. CAREER DEVELOPMENT—studies that provide an understanding of career development and related life factors, including all of the following: G.4.a. career development theories and decision-making models; G.4.b. career, avocational, educational, occupational and labor market information resources, and career information systems; G.4.c. career development program planning, organization, implementation, administration, and evaluation; G.4.d. interrelationships among and between work, family, and other life roles and factors, including the role of multicultural issues in career development; G.4.e. career and educational planning, placement, follow-up, and evaluation; 7/24/16 13 3.3 3.2 3.3 3 3.1 3.0 3 3.1 3.2 3.2 3.1 3.1 3.4 3.1 3.2 3.1 3 3.0 3 3.0 3.3 3.0 3.1 3.0 In Process In Process In Process In Process In Process In Process 3 3.0 3 3.0 3.0 3 3.0 3 3.0 3 3.0 3 3.0 3 3.0 In Process In Process In Process In Process In Process In Process In Process In Process G.4.f. assessment instruments and techniques relevant to career planning and decision making; and G.4.g. career counseling processes, techniques, and resources, including those applicable to specific populations in a global economy. 5. HELPING RELATIONSHIPS—studies that provide an understanding of the counseling process in a multicultural society, including all of the following: G.5.a. an orientation to wellness and prevention as desired counseling goals; G.5.b. counselor characteristics and behaviors that influence helping processes; G.5.c. essential interviewing and counseling skills; G.5.d. counseling theories that provide the student with models to conceptualize client presentation and that help the student select appropriate counseling interventions. Students will be exposed to models of counseling that are consistent with current professional research and practice in the field so they begin to develop a personal model of counseling; G.5.e. a systems perspective that provides an understanding of family and other systems theories and major models of family and related interventions; G.5.f. a general framework for understanding and practicing consultation; and G.5.g. crisis intervention and suicide prevention models, including the use of psychological first aid strategies. 6. GROUP WORK—studies that provide both theoretical and experiential understandings of group purpose, development, dynamics, theories, methods, skills, and other group approaches in a multicultural society, including all of the following: G.6.a. principles of group dynamics, including group process components, developmental stage theories, group members’ roles and behaviors, and therapeutic factors of group work; G.6.b. group leadership or facilitation styles and approaches, including characteristics of various types of group leaders and leadership styles; G.6.c. theories of group counseling, including commonalities, distinguishing characteristics, and pertinent research and literature; G.6.d. group counseling methods, including group counselor orientations and behaviors, appropriate selection criteria and methods, and methods of evaluation of effectiveness; and G.6.e. direct experiences in which students participate as group members in a small group activity, approved by the program, for a minimum of 10 clock hours over the course of one academic term. 7. ASSESSMENT—studies that provide an understanding of individual and group approaches to assessment and evaluation in a multicultural society, including all of the following: G.7.a. historical perspectives concerning the nature and meaning of 7/24/16 14 3 3.0 In Process In Process 3 3.0 3 3.0 3.0 3 3.0 2.6 3 3 3.0 3.0 2.6 2.4 3 3.0 3.1 3 2.7 3 3.0 2.7 3 3.0 3.8 3 3.0 3.9 3 3.0 3.0 3 3.0 3.9 3 3.1 4.0 3.1 In Process 3.1 In 3 assessment; G.7.b. basic concepts of standardized and nonstandardized testing and other assessment techniques, including norm-referenced and criterionreferenced assessment, environmental assessment, performance assessment, individual and group test and inventory methods, psychological testing, and behavioral observations; G.7.c. statistical concepts, including scales of measurement, measures of central tendency, indices of variability, shapes and types of distributions, and correlations; G.7.d. reliability (i.e., theory of measurement error, models of reliability, and the use of reliability information); G.7.e. validity (i.e., evidence of validity, types of validity, and the relationship between reliability and validity); G.7.f. social and cultural factors related to the assessment and evaluation of individuals, groups, and specific populations; and G.7.g. ethical strategies for selecting, administering, and interpreting assessment and evaluation instruments and techniques in counseling. 8. RESEARCH AND PROGRAM EVALUATION—studies that provide an understanding of research methods, statistical analysis, needs assessment, and program evaluation, including all of the following: G.8.a. the importance of research in advancing the counseling profession; G.8.b. research methods such as qualitative, quantitative, single-case designs, action research, and outcome-based research; G.8.c. statistical methods used in conducting research and program evaluation; G.8.d. principles, models, and applications of needs assessment, program evaluation, and the use of findings to effect program modifications; G.8.e. the use of research to inform evidence-based practice; and G.8.f. ethical and culturally relevant strategies for interpreting and reporting the results of research and/or program evaluation studies. CLINICAL MENTAL HEALTH COUNSELING Students who are preparing to work as clinical mental health counselors will demonstrate the professional knowledge, skills, and practices necessary to address a wide variety of circumstances within the clinical mental health counseling context. In addition to the common core curricular experiences outlined in Section II.F, programs must provide evidence that student learning has occurred in the following domains: FOUNDATIONS A. Knowledge MH.A.1. Understands the history, philosophy, and trends in clinical mental health counseling. MH.A.2. Understands ethical and legal considerations specifically related to the practice of clinical mental health counseling. 7/24/16 15 Process In Process 3 3.1 3 3.2 In Process 3 3.2 3 3.2 3.3 3.3 3.3 3.3 In Process In Process In Process In Process 3.3 3.3 3.2 3.3 3.3 3.3 3.3 3.2 3.3 3.2 3.3 3.2 3.1 3.1 3.1 3.2 3.2 In Process In Process In Process In Process In Process In Process In Process MH.A.3. Understands the roles and functions of clinical mental health counselors in various practice settings and the importance of relationships between counselors and other professionals, including interdisciplinary treatment teams. MH.A.4. Knows the professional organizations, preparation standards, and credentials relevant to the practice of clinical mental health counseling. MH.A.5. Understands a variety of models and theories related to clinical mental health counseling, including the methods, models, and principles of clinical supervision. MH.A.6. Recognizes the potential for substance use disorders to mimic and coexist with a variety of medical and psychological disorders. MH.A.7. Is aware of professional issues that affect clinical mental health counselors (e.g., core provider status, expert witness status, access to and practice privileges within managed care systems). MH.A.8. Understands the management of mental health services and programs, including areas such as administration, finance, and accountability. MH.A.9. Understands the impact of crises, disasters, and other traumacausing events on people. MH.A.10. Understands the operation of an emergency management system within clinical mental health agencies and in the community. B. Skills and Practices 3.3 3.2 3.0 3 3.2 3.9 3.1 3.2 2.8 3.1 3.2 3.1 3.2 In Process In Process 3.1 3.2 In Process 2.9 3.2 2.1 3.1 3.2 3.0 3.2 MH.B.1. Demonstrates the ability to apply and adhere to ethical and legal standards in clinical mental health counseling. MH.B.2. Applies knowledge of public mental health policy, financing, and regulatory processes to improve service delivery opportunities in clinical mental health counseling. COUNSELING, PREVENTION, AND INTERVENTION C. Knowledge MH.C.1. Describes the principles of mental health, including prevention, intervention, consultation, education, and advocacy, as well as the operation of programs and networks that promote mental health in a multicultural society. MH.C.2. Knows the etiology, the diagnostic process and nomenclature, treatment, referral, and prevention of mental and emotional disorders. MH.C.3. Knows the models, methods, and principles of program development and service delivery (e.g., support groups, peer facilitation training, parent education, self-help). MH.C.4. Knows the disease concept and etiology of addiction and cooccurring disorders. MH.C.5 Understands the range of mental health service delivery—such as inpatient, outpatient, partial treatment and aftercare—and the clinical mental health counseling services network. MH.C.6. Understands the principles of crisis intervention for people 3.6 3.2 In Process 3.2 3 3.2 In Process 3.3 3.2 3.7 3.1 3.1 3 3.2 In Process 3.0 3.1 3.2 3.2 3.2 3.1 3.1 7/24/16 16 In Process In Process 3.1 during crises, disasters, and other trauma-causing events. MH.C.7. Knows the principles, models, and documentation formats of biopsychosocial case conceptualization and treatment planning. MH.C.8 Recognizes the importance of family, social networks, and community systems in the treatment of mental and emotional disorders. MH.C.9 Understands professional issues relevant to the practice of clinical mental health counseling. D. Skills and Practices MH.D.1. Uses the principles and practices of diagnosis, treatment, referral, and prevention of mental and emotional disorders to initiate, maintain, and terminate counseling. MH.D.2. Applies multicultural competencies to clinical mental health counseling involving case conceptualization, diagnosis, treatment, referral, and prevention of mental and emotional disorders. MH.D.3. Promotes optimal human development, wellness, and mental health through prevention, education, and advocacy activities. MH.D.4. Applies effective strategies to promote client understanding of and access to a variety of community resources. MH.D.5. Demonstrates appropriate use of culturally responsive individual, couple, family, group, and systems modalities for initiating, maintaining, and terminating counseling. MH.D.6. Demonstrates the ability to use procedures for assessing and managing suicide risk. MH.D.7 Applies current record-keeping standards related to clinical mental health counseling. MH.D.8. Provides appropriate counseling strategies when working with clients with addiction and co-occurring disorders. MH.D.9. Demonstrates the ability to recognize his or her own limitations as a clinical mental health counselor and to seek supervision or refer clients when appropriate. DIVERSITY AND ADVOCACY E. Knowledge MH.E.1. Understands how living in a multicultural society affects clients who are seeking clinical mental health counseling services. MH.E.2. Understands the effects of racism, discrimination, sexism, power, privilege, and oppression on one’s own life and career and those of the client. MH.E.3. Understands current literature that outlines theories, approaches, strategies, and techniques shown to be effective when working with specific populations of clients with mental and emotional disorders. MH.E.4. Understands effective strategies to support client advocacy and influence public policy and government relations on local, state, and national levels to enhance equity, increase funding, and promote programs that affect the practice of clinical mental health counseling. MH.E.5. Understands the implications of concepts such as internalized 7/24/16 17 3.2 3.1 3.1 3.3 3.1 3.9 3 3.9 3.1 3.1 3.0 3.2 3.2 2.9 3.3 3.2 3.6 2.9 3.1 3.0 3.2 3.2 3.2 2.9 3.1 3.0 3 3.1 2.9 3.1 3.2 3.0 3.4 3.2 3.1 3.3 3.2 3.2 3.1 In Process 3.3 3 3.1 2.9 3 3.2 3.7 3 3.2 3.1 oppression and institutional racism, as well as the historical and current political climate regarding immigration, poverty, and welfare. MH.E.6. Knows public policies on the local, state, and national levels that affect the quality and accessibility of mental health services. F. Skills and Practices MH.F.1. Maintains information regarding community resources to make appropriate referrals. MH.F.2. Advocates for policies, programs, and services that are equitable and responsive to the unique needs of clients. MH.F.3. Demonstrates the ability to modify counseling systems, theories, techniques, and interventions to make them culturally appropriate for diverse populations. ASSESSMENT G. Knowledge MH.G.1. Knows the principles and models of assessment, case conceptualization, theories of human development, and concepts of normalcy and psychopathology leading to diagnoses and appropriate counseling treatment plans. MH.G.2. Understands various models and approaches to clinical evaluation and their appropriate uses, including diagnostic interviews, mental status examinations, symptom inventories, and psychoeducational and personality assessments. MH.G.3. Understands basic classifications, indications, and contraindications of commonly prescribed psychopharmacological medications so that appropriate referrals can be made for medication evaluations and so that the side effects of such medications can be identified. MH.G.4. Identifies standard screening and assessment instruments for substance use disorders and process addictions. H. Skills and Practices MH.H.1. Selects appropriate comprehensive assessment interventions to assist in diagnosis and treatment planning, with an awareness of cultural bias in the implementation and interpretation of assessment protocols. MH.H.2. Demonstrates skill in conducting an intake interview, a mental status evaluation, a biopsychosocial history, a mental health history, and a psychological assessment for treatment planning and caseload management. MH.H.3. Screens for addiction, aggression, and danger to self and/or others, as well as co-occurring mental disorders. MH.H.4. Applies the assessment of a client’s stage of dependence, change, or recovery to determine the appropriate treatment modality and placement criteria within the continuum of care. RESEARCH AND EVALUATION I. Knowledge MH.I.1. Understands how to critically evaluate research relevant to the practice of clinical mental health counseling. 7/24/16 18 3 3.2 3.9 3 3.2 2.3 3.3 3.2 3.0 3 3.2 In Process 3.4 3.1 In Process 3.1 3.1 In Process 3.2 3.0 In Process 3.2 3.0 In Process 2.9 3.0 2.9 2.9 3.0 2.9 3.2 3.0 3.0 2.9 3.0 3.0 3 3.1 In Process MH.I.2. Knows models of program evaluation for clinical mental health programs. MH.I.3. Knows evidence-based treatments and basic strategies for evaluating counseling outcomes in clinical mental health counseling. J. Skills and Practices MH.J.1. Applies relevant research findings to inform the practice of clinical mental health counseling. MH.J.2. Develops measurable outcomes for clinical mental health counseling programs, interventions, and treatments. MH.J.3. Analyzes and uses data to increase the effectiveness of clinical mental health counseling interventions and programs. DIAGNOSIS K. Knowledge MH.K.1. Knows the principles of the diagnostic process, including differential diagnosis, and the use of current diagnostic tools, such as the current edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM). MH.K.2. Understands the established diagnostic criteria for mental and emotional disorders, and describes treatment modalities and placement criteria within the continuum of care. MH.K.3. Knows the impact of co-occurring substance use disorders on medical and psychological disorders. MH.K.4. Understands the relevance and potential biases of commonly used diagnostic tools with multicultural populations. MH.K.5. Understands appropriate use of diagnosis during a crisis, disaster, or other trauma-causing event. L. Skills and Practices 3 3.1 2.9 3.2 3.1 In Process In Process In Process 3.0 3.1 3 3.1 2.8 3.1 3 3.2 In Process 3.2 3.2 In Process 3.2 3.2 In Process 3.2 3.2 3.3 3.2 3.2 3.2 In Process In Process In Process In Process In Process 3.1 MH.L.1. Demonstrates appropriate use of diagnostic tools, including the current edition of the DSM, to describe the symptoms and clinical presentation of clients with mental and emotional impairments. MH.L.2. Is able to conceptualize an accurate multi-axial diagnosis of disorders presented by a client and discuss the differential diagnosis with collaborating professionals. MH.L.3. Differentiates between diagnosis and developmentally appropriate reactions during crises, disasters, and other trauma-causing events. 3.2 3.1 3.3 3.1 In Process 3.2 3.0 3.1 Overall averages 3.1 3.3 3.18 7/24/16 19 Table 3: Practicum evaluation scores Criteria Counselor Attitudes and Behavior. Includes the student’s attitude toward the practicum, openness to learning, and behavior in and as a I. result of supervisory sessions. Scores for 2011/2012 Scores for 2012/2013 1. Communicates awareness of own competencies and skills 3.75 2.93 2. Recognizes own deficiencies and actively works to overcome them 3.75 3.67 3. Takes initiative to get training needs met 4 3.43 4. Accepts feedback non-defensively 4 3.64 5. Incorporates feedback into future counseling sessions 4 3.43 6. Prepares for counseling and supervisory sessions 4 3.5 7. Conducts self ethically and professionally 3.75 3.64 8. Completes case records Case Conceptualization Skills. Includes theoretical/conceptual skills II. and sensitivity to client dynamics. 3.75 3.21 Does assigned readings; seeks out and completes reading assignments related to case work; seeks information from various sources 10. Perceptive in handling clients’ cues 3.75 3.36 3.5 3.07 11. Understands which goals make sense for clients 3.75 2.93 12. Develops coherent treatment plans 3.75 2.93 3 3.21 3.5 3.07 4 3.21 4 3.5 3.75 3.07 9. 13. Evaluates the effects of counseling techniques implemented 14. Shows awareness of client’s culture and its implications 15. Writes succinct and meaningful case notes Counseling Skills. Includes skills involved in facilitating counseling process, conducting assessments, implementing interventions, and III. terminating cases. 16. Establishes rapport (communicates interest in and acceptance of the client) 7/24/16 20 17. Facilitates client expression of concerns and feelings Confronts in-interview behavior which interferes with the counseling 18. process 19. Communicates an awareness of own feelings to client Focuses on the content of the client’s problem and is facilitative in 20. specifying the problem in concrete terms 21. Sets goals 22. Designs and implements interventions 2.75 2.92 2.75 3.3 4 3.21 3.25 2.93 3.75 3.36 3.5 3.07 23. Times use of different techniques and strategies 24. Explains and interprets assessment tools Involves client in an evaluation of goals, action steps, and the 25. counseling process 26. Makes referrals 3.1 3 3.21 3.75 3.07 4 3.5 27. Terminates 3.63 3.36 28. Overall evaluation of counseling effectiveness this quarter: 3.75 3.36 7/24/16 21 Table 4 Internship evaluation scores Scores for 2013 The candidate has the knowledge and skills to FOUNDATIONS B. Skills and Practices B.1. Demonstrates the ability to apply and adhere to ethical and legal standards in clinical mental health counseling. B.2. Applies knowledge of public mental health policy, financing, and regulatory processes to improve service delivery opportunities in clinical mental health counseling. COUNSELING, PREVENTION, AND INTERVENTION D. Skills and Practices D.1. Uses the principles and practices of diagnosis, treatment, referral, and prevention of mental and emotional disorders to initiate, maintain, and terminate counseling. D.2. Applies multicultural competencies to clinical mental health counseling involving case conceptualization, diagnosis, treatment, referral, and prevention of mental and emotional disorders. D.3. Promotes optimal human development, wellness, and mental health through prevention, education, and advocacy activities. D.4. Applies effective strategies to promote client understanding of and access to a variety of community resources. D.5. Demonstrates appropriate use of culturally responsive individual, couple, family, group, and systems modalities for initiating, maintaining, and terminating counseling. D.6. Demonstrates the ability to use procedures for assessing and managing suicide risk. D.7. Applies current record-keeping standards related to clinical mental health counseling. D.8. Provides appropriate counseling strategies when working with clients with addiction and co-occurring disorders. D.9. Demonstrates the ability to recognize his or her own limitations as a clinical mental health counselor and to seek supervision or refer clients when appropriate. DIVERSITY AND ADVOCACY F. Skills and Practices F.1. Maintains information regarding community resources to make appropriate referrals. F.2. Advocates for policies, programs, and services that are equitable and responsive to the unique needs of clients. F.3. Demonstrates the ability to modify counseling systems, theories, techniques, and interventions to make them culturally appropriate for diverse populations. ASSESSMENT H. Skills and Practices H.1. Selects appropriate comprehensive assessment interventions to assist in diagnosis and treatment planning, with an awareness of cultural bias in the implementation and interpretation of assessment protocols. H.2. Demonstrates skill in conducting an intake interview, a mental status evaluation, a biopsychosocial history, a mental health history, and a psychological assessment for treatment planning and caseload management. 7/24/16 22 3.5 3.33 3.5 3.25 3.25 3.25 3.5 3.5 4 3.33 3.75 3.33 3.33 3.75 3.25 3.25 H.3. Screens for addiction, aggression, and danger to self and/or others, as well as cooccurring mental disorders. H.4. Applies the assessment of a client’s stage of dependence, change, or recovery to determine the appropriate treatment modality and placement criteria within the continuum of care. RESEARCH AND EVALUATION J. Skills and Practices J.1. Applies relevant research findings to inform the practice of clinical mental health counseling. J.2. Develops measurable outcomes for clinical mental health counseling programs, interventions, and treatments. J.3. Analyzes and uses data to increase the effectiveness of clinical mental health counseling interventions and programs. DIAGNOSIS L. Skills and Practices L.1. Demonstrates appropriate use of diagnostic tools, including the current edition of the DSM, to describe the symptoms and clinical presentation of clients with mental and emotional impairments. L.2. Is able to conceptualize an accurate multi-axial diagnosis of disorders presented by a client and discuss the differential diagnosis with collaborating professionals. L.3. Differentiates between diagnosis and developmentally appropriate reactions during crises, disasters, and other trauma-causing events. 7/24/16 23 3.25 3 3.25 3.67 3 3.25 3.5 3.5