SOFTWARE BUSINESS CASE CWU BUILDING INVENTORY & CLASSIFICATION OF INTERIOR SPACES TABLE OF CONTENTS After document is completed, go to References > Update Table > Update page numbers only. EXECUTIVE SUMMARY ................................................................................................................................................. 2 1. Problem Definition ......................................................................................................................................... 3 2. Addressing Problem with CWU existing tools and products (i.e. PeopleSoft) ................................................. 3 3. Organizational Impact .................................................................................................................................... 3 4. Benefits .......................................................................................................................................................... 4 5. Strategic Alignment ........................................................................................................................................ 5 6. Cost ................................................................................................................................................................ 5 7. Alternatives (add lines as necessary) .............................................................................................................. 6 8. Timing / Schedule (add lines as necessary) ..................................................................................................... 7 9. Technology Migration/Resource Identification .............................................................................................. 7 10. Product Life/Application Sunsetting or Decommissioning ............................................................................. 8 11. References .................................................................................................................................................... 8 12. Recommendation .......................................................................................................................................... 8 13. Approvals ...................................................................................................................................................... 9 1 EXECUTIVE SUMMARY This section should state the purpose of the business case, a high level summary of the problem and state the main benefits of the recommended solution. Usually, this section is completed last after all other sections of the business case have been written. This is because the executive summary is exactly that, a summary of the detail that is provided in subsequent sections of the document. Purpose: Purchase of AIM Space Module to establish a single, enterprise wide solution for collection, maintenance, and dissemination of building information. Summary: For developing and maintaining a single, enterprise wide data base solution of building information, interior space information is required. There is some information available. For instance, R25 of the Registrar’s Office has some classroom and meeting room information. Presently, there is no enterprise wide solution of all of the information required. FMD has been directed by executive management to provide a complete inventory of the interior space information as soon as possible. An enterprise solution is to purchase the AIM Space Module. It is an addition to the AIM Property Module, already owned by CWU. The Property Module is currently used by FMD, Work Control, to number all of the CWU buildings. Only the building numbers were entered into the Aim Property Module. The interior space information (square footages) for rooms, open spaces, etc. has not been entered into the Aim Property Module. FMD has begun to upload the available CAD drawings of the building interior spaces to the Aim Property Module, which will provide square footages for building spaces. The Aim Space Module subsequently will be the repository for the uses of the interior spaces as defined in the Property Module. Benefits: The main benefit of purchasing the AIM Space module is that the combination of the Aim Property and Space modules will provide a single source of information for planning, budgeting, and RCM processes. The enterprise wide solution of building and interior space information will be developed, updated, and maintained in one system. The data base will interface with R25 or other resource and scheduling software required by the Registrar’s Office and Scheduling Center. For RCM, the academic and other departments will know how many square feet are assigned to them. Complete the following information: Sponsoring Department(s): Facilities Management Department (FMD) Date of Business Case Preparation: March 24, 2014 Contact Person Name/Phone: Mickey Parker 509-963-1275 parkerm@cwu.edu New Product/Service If there is a draft or sample contract, please provide a copy. Renewal of Existing Product/Service – if checked, include background information. If there is a site license agreement, existing contract or new contract draft, please provide a copy. The Aim Space Module will be an additional module of the Asset Works, Aim Work Order System. FMD is presently using the Aim Work Order System in the Work Control Center. The Space Module is also an extension of the Property Module, which FMD has prior purchased. The Property Module contains the interior space information, such as room numbers and square footages. The Space Module defines the use and function of the rooms and other interior spaces. A copy of the description and pricing of the Space Module is attached. 2 1. Problem Definition This section should briefly describe the business problem that the proposed product/service request will address. This section should not describe how the problem will be addressed, only what the problem is. The Facilities Management Department (FMD) was directed by executive management to provide specific information for all of the interior spaces (rooms, hallways, etc.) for all of the buildings of CWU. The information for each interior space is to include building number, room number, square footage, use and function of the space, type of seating in the space, type of equipment used in the space, etc. The information is to be consistent and meet the use and functional standards of the Postsecondary Education Facilities Inventory and Classification System. Currently the interior space information that has been collected up to this point is outdated and incomplete. The access database that was used previously is not a viable solution to address the current business needs. 2. Addressing Problem with CWU existing tools and products (i.e. PeopleSoft) This section should include an explanation of what existing CWU tools/products were reviewed as potential solutions and the results of that review. FMD requested from the Space Planning Office an inventory of interior space data from their access database. The space information provided has not been updated for over ten years. The use, function, and other codes are outdated and the new and renovated buildings, over the last ten years, have not been added to the data base. Some of the classrooms for some of the new buildings have been added to the inventory, but the old use and function codes are tied to those classrooms. Additionally, only the academic buildings are in the data base. The SURC, residence halls, warehouses, athletic facilities, etc. are not in the data base. Secondly, the key plans were reviewed and they include only key information for spaces with doors. The key plans, however, are on cad drawings which was a start to view all of the spaces in the buildings. PeopleSoft was reviewed as a possible option but would not provide the detail and tools that the AIM Space Module does. PeopleSoft does not have the option to build content from Cad Blueprints that AIM provides. The information collected in PeopleSoft often is used for multiple purposes relating to location that could impact the requirements as needed by FMD. At this time, PeopleSoft has too many gaps to fit the business need requested. But PeopleSoft could benefit from having a single source of information that could be collected in AIM. 3. Organizational Impact This section should describe: -research done to determine what other departments, divisions, units have similar needs and/or have any existing solutions. -identify and consult all stakeholders -who will be the primary users of the product/service -if/how this will impact or benefit students -contributors to requirements for this business case -impacts that this product/service will have on the organization in terms of staff, resources, role changes, work flow -if training will be required -changes that may be required to existing IT systems -other effects that may result from implementation of this product/service Research: The Registrar’s Office needs the data to populate their R25 product or its future updated version or replacement. The Space Planning Office has been directly updating the R25 module with only classroom 3 information and new use and function codes within R25. The same information was not updated to the access data base. The Registrar’s Office uses the resources from R25 to synchronize with the related S25 to schedule courses in the classrooms. [R25 ( Resource 25), S25 ( Schedule 25)]. With the initiation of RCM (Responsibility Center Management), the departments of CWU are required to provide the amount and uses of square footages under their direction. FMD has been tasked to provide that information immediately. Identity and Consultation of Stakeholders: Registrar’s Office: The project manager for R25 was consulted and reviewed a demonstration of the Space Module. Department Personnel: Consulted with VP of Operations and VP of Business and Financial Affairs - preliminary representatives for the departments. Finance Personnel: VP of Business and Financial Affairs – requires space square footages and uses by department for budgeting. Higher Education Reporting Departments (Federal, State, etc.) Office of Organizational Effectiveness OFM: Office of Financial Management – Washington State Users/Partners: Registrar’s Office Facilities Management Department Personnel Budget and Finance Personnel Organizational Effectiveness OFM – for submission of capital construction requests Scheduling Center Student Impacts/Benefits: Students will be the beneficiaries of informed space planning methods for optimum classroom usage, event scheduling, and priorities established for educational disciplines. Contributors: CWU Vice-Presidents and Deans Facilities Management Registrar’s Office IS – Information Services Asset Works Impacts: Staff - Student/Temp Employees to gather room information Cad Technician support Resources: Available funds for purchase of proprietary software and training Training: Some training will be required for uses of existing software and new software. IT System Impacts: Increased space for Cad drawings. 4. Benefits This section should describe the benefits that will result from the acquisition/implementation of this product/service. It should include addressing the issues that were stated in the Problem Definition section. 4 Benefits may be realized in the following areas: Business advantages, for example, reduction of staff turnover Costs benefits, for example, cash flow increases Process benefits, for example, consolidating multiple processes Resources benefits, for example, reduced training requirements Technical benefits, for example, few software licenses required Enterprise wide solution for interior spaces square footages and uses. master data base for uploads to their systems.) (Registrar’s folks stated this would be the Departmental and Finance personnel will use information for RCM processes. Student Event Center and Scheduling have updated information. Standard system for responding to requests from legislators on capital construction projects. 5. Strategic Alignment This section should include how this proposed product/service request ties to CWU’s Strategic Plan. Specific references should be cited. Link to CWU Strategic Plan: http://www.cwu.edu/resources-reports/sites/cts.cwu.edu.resourcesreports/files/documents/2012%20CWU%20Strategic%20Plan.pdf This request ties to Core Theme 5 – Resource Development and Stewardship: Objective 5.1: Maximize the financial resources to the university, and assure the efficient and effective operations of the University through financial stewardship. Outcome 5.1.2: Maximize the strategies and practices that optimize resource availability. And: Objective 5.4: Provide the facility and technology infrastructure and services appropriate to meet the university objectives, while maximizing sustainability and stewardship. Outcome: 5.4.1: Enhance financial accountability and sustainable practices for construction, maintenance, and operations of CWU facility and technology infrastructure. This request ties to Core Theme 5 – Resource Development and Stewardship by insuring the availability of accurate and current building and interior space information for administration, faculty, staff, and students to make informed decisions. 6. Cost This section needs to include Source of Funding (Project ID) or a Description of the Source of Funding and the Cost Breakdown. Cost breakdown should include the one-time cost, recurring costs and a five year ownership cost for the applicable cost types (consulting, hardware, application software) 5 Source of Funding (Project ID) or Description of the Source of Funding. PID: 43221000-1 (Administrative overhead funds for facilities and construction) projects.) Cost Breakdown Aim Space Module (One-time purchase cost) Purchase cost $33,750 Training - est. Taxes 11,000 2,700 ________ 47,450 ________ Aim Space Module (Annual service cost) $9,000 Hardware requirements (Est.) $15,000 7. Alternatives (add lines as necessary) All business problems may be addressed by any number of alternative solutions. While the business case is the result of having selected one such option, a brief summary of considered alternatives should also be included—one of which should be the status quo, or doing nothing. The reasons for not selecting the alternatives should also be included. Alternative Reasons For Not Selecting Alternative Use old data base with 12 year old data Inaccurate information Update old data base to current Access data base would need to be updated to current and all data would be developed by hand in the field without use of Cad technology. Also, it would take interface development to provide data for R25. 6 8. Timing / Schedule (add lines as necessary) This section should provide a proposed timeline for the product/service that is being requested. It should include the major steps to achieve the goal of this product/service request. Task Target Date In current, owned Property Module, upload Cad drawing of all the buildings with poly lines. Start March 24 – May 30, 2014 If Space Module purchased by May 1, 2014 or before, begin input of updated use and function codes. May 1 - May 15, 2014 Survey building room uses by building with updated use and function codes April 15 – July 15, 2014 Link Property Module and Space Module for complete interior space information May 15 – August 31, 2014 9. Technology Migration/Resource Identification This section should provide a high level overview of how new technology will be implemented and how data from any legacy systems will be migrated. It should also include outstanding technical requirements/staffing requirements, training plans and obstacles which need to be addressed. Resource Identification Identify the total number of resources (e.g., personnel, equipment, and facilities) that will be needed for the project. For personnel, identify each type of role and describe the skill-set requirements when appropriate. Identify the estimated timeframe (start to finish) for project commitment. Resource Requirements Timeframe Personnel Equipment Facilities Developer Cad technician Survey personnel Project manager Support personnel Use existing Work Order System softwareSpace Module will be partner within Work Order System. April 1 – August 31, 2014 April 1 – August 31, 2014 April 1 – August 31, 2014 Jongeward 7 Resource Loading Chart Use a chart to illustrate the estimated hours required by month for each resource on the project. *EXAMPLES of Possible Resources Resource Jan Feb Mar Apr May June July Aug FMD Project Manager FMD Developer 20 20 20 20 40 40 40 40 40 40 Cad technician 120 120 80 40 20 Survey/Support Personnel (2) 240 240 240 240 120 Total Hours 420 420 380 340 220 Sept Oct Nov Dec 10. Product Life/Application Sunsetting or Decommissioning This section needs to include information about the expected life of the product/service and provisions for sunsetting or decommissioning of the product/service. Product life is estimated to be, with upgrades as provided, as long as there is a need for interior space information. 11. References This section needs to include information gathered from other users, institutions or other organizations who provided information about the solution being recommended. Information gathered from R25 Project Manager. Information gathered from Asset Works technical personnel. 12. Recommendation This section should summarize the approach for how the product/service request will address the business problem. It is recommended that CWU purchase the Aim Space Module from Asset Works as an addition to the existing Aim, Work Order System suite of products. This Aim Space Module addresses the immediate and urgent need to provide interior space information. 8 13. Approvals This section should be left blank. The following actions have been taken by the appropriate Sub-Council (ATAC or NonAcademic Sub-Council) and Enterprise Information System Committee (EISC): Date Action By 4/08/2014 Reviewed and Approved NASC 4/21/2014 Approved EISC Upon approval by the Enterprise Information System Committee (EISC) or one of the two SubCouncils (Academic or Non-Academic), CWU procurement policies and procedures should be used to initiate a purchase. Please contact the Purchasing office at x1001 with any questions regarding the procurement process. If you have any questions, please contact Ginger McIntosh 963-1466, Sue Noce 963-2927 or Tina Short 963-2910. 9