Unit Level Strategic Plan Template
September 19, 2012
Page 1
UNIVERSITY CORE THEME: 1. TEACHING AND LEARNING
UNIVERSITY OBJECTIVE 1.1 Enhance student success by continually improving the curricular, co-curricular, and
extracurricular programs.
Unit Outcomes
Indicators
Expected
Indicator/Performance Key Strategies/ Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
1.1
Students will
achieve
programmatic
learning
outcomes for
programs and
services offered
through Student
Success areas,
and will
successfully
complete their
degrees
1.1.1 Program
assessments
and annual
student
evaluations of
co-curricular
programs and
services.
1.1.1 100% of
Student Success
programs
assessed. 80% of
desired outcomes
attained for cocurricular
programs.
1.1.2 Student
performance in
Student Success
courses (UNIV
101,102,103,
201,
301,109,250,
308, and PSY
275) will be
measured
through grades
and other
classroom
assessments
1.1.2 100%
student completion
of Student
Success Courses
at or above the C
level.
1.1.3 PostGraduate job
and graduate
school
placement rates.
September 19, 2012
1.1.3
80% of graduates
who wish to enter
the workforce or
graduate school to
have achieved that
goal within one
year of graduation
1.1.4 80%
retention of
students freshmen
to sophomore
year, 60% of all
students graduate
Outcome
Assessment
1.1.1 Co-curricular
program assessments
to be completed by unit
level directors in
Student Success.
1.1.1
Assessments by
all Student
Success Units
annually.
1.1.1 Research
Analyst position
requested in Base
Funding for 20132014
1.1.1 Research
Analyst position
approved to
reside in OE
effective 201314.
1.1.2 Course
performance
assessments to be
completed by the
instructor of record in
Student Success
courses.
1.1.2 Course
assessments in
all Student
Success courses
quarterly.
1.1.2 No
additional
resources needed
1.1.2 Quarterly
course
assessment
complete for
100% of Student
Success
courses.
1.1.3
Career
Services Staff
1.1.4 Persistence and
graduation data
analysis, Retention
Task Force, Associate
VP for Enrollment,
Dean of Student
Success
1.1.3 Annual
post-graduate
polling and
analysis
1.1.4
Retention Task
Force
programmatic
recommendations
through the Dean
of Student
Success,
Enrollment
strategies from
VP for
Enrollment,
1.1.3
Additional staff
position, software
and G&S budget
would be needed
to manage postgraduate contacts
and constant data
base
management.
1.1.4 Research
Analyst position
requested in base
funding for 20132014
1.1.3 Awaiting
resources to
develop and
manage postgraduate
contacts and
constant data
base
management.
1.1.4 Research
Analyst position
approved to
reside in OE
effective 201314.
Page 2
1.1.4
Persistence and
Graduation
Rates
within 6 years
6 year
graduation
rates:
Fall 2010 – 78%
Fall 2011 – 74%
Fall 2012 – 74%
6 year
Graduation
rates for 2006
Cohort:
Asian – 36%
Black – 35%
Hispanic -- 57%
Multi – 47%
Pell – 51%
Year 1-2
Retention
Rates 2011
Cohort:
Asian 65%
Black 59%
Hispanic 85%
Multi 75%
White 74%
Year 1-2
Retention
Rates, 2012
cohort:
Asian 76%
Black 59%
Hispanic 77%
White 73%
UNIVERSITY OBJECTIVE 1.2 Enhance the effectiveness of student support services.
September 19, 2012
Page 3
Unit Outcomes
Indicators
Expected
Performance
Level
(Criterion)
Indicator/Performance
Level Reported By
Key Strategies/
Initiatives
Budget/Resource
Analysis
Outcome
Assessment
1.2 Enhance
effectiveness of
student support
services through
academic and
co-curricular
programs
1.2.1 Program
assessments
and student
feedback/survey
results,
completion and
grade data from
developmental
courses
1.2.1 100% of
Student
Achievement
Programs will
complete annual
assessments
including
recommendations
for future
improvements as
indicated. Student
Satisfaction
Surveys will be
completed by
100% of students
accessing
services. Student
Satisfaction goals
are to achieve a
minimum of
“satisfied” on all
measures.
Progress
assessments by
staff in ARC with a
goal of 100% of
students improving
their skills in areas
of deficiency or
need. 100% of
students in
developmental
math or English to
complete those
courses with at
1.2.1 Associate Dean of
Student Achievement
1.2.1 Annual
Assessments
completed by unit
leaders. Student
satisfaction and
progress surveys.
Completion and
grade data from
Developmental
Courses.
Collaborations
with other
university
personnel and
services to
assure programs
and services are
relevant and
helpful to overall
university goals.
1.2.1 Current
funding model is
inadequate to
provide the level
of services
needed in the
ARC. Additional
base funding of
$25,000 per year
is needed to cover
basic services.
1.21. Student
satisfaction and
progress
surveys
complete,
completion and
grade data from
Developmental
Courses is
complete.
Funding
continues
inadequate to
assure that
services are
adequate
through the
ARC.
September 19, 2012
1.2.2 Associate Dean
for Student Living
1.2.3 Associate Dean
for Student
Development
1.2.2 Annual
Assessments
completed by unit
leaders. Student
satisfaction and
progress surveys.
Collaborations
with other
university
personnel and
services to
assure programs
and services are
relevant and
1.2.2 Orientation
programs are
underfunded and
currently
subsidized heavily
by housing. An
increase in the
Orientation fee
has been
requested, but
there remains a
shortfall even after
that increase.
Additional base
funding of
$60,000 will be
needed to fully
support the
Orientation
program. The
ECLC facility is
stretched and is in
poor condition. A
Tutoring Usage
in the ARC:
Spring 2012
1169 Tutorials
Spring 2013
2233 Tutorials
1.2.2
Assessments of
orientation are
complete
including
feedback from
student leaders,
participants and
Page 4
least a C.
1.2.2 100% of
Student Living
units will complete
annual
assessments
including
recommendations
for future
improvements as
indicated. Student
Satisfaction
surveys will be
completed by
100% of students
(or in the case of
ECLC, parents)
accessing
services. Student
satisfaction survey
goals are to
achieve a
minimum of
“satisfied” on all
measures.
1.2.3 100% of
Student
Development Units
will complete
annual
assessments
including
recommendations
for future
improvements as
indicated. Student
Satisfaction
Surveys will be
September 19, 2012
helpful to overall
university goals.
new or renovated
facility is needed.
1.2.3 Annual
Assessments
completed by unit
leaders. Student
satisfaction and
progress surveys.
Collaborations
with other
university
personnel and
services to
assure programs
and services are
relevant and
helpful to overall
university goals.
Collaborations
with the local
communities
(including those
surrounding the
University
Centers) and
military bases.
1.2.3 No
additional
resources are
needed at this
time.
family members.
Collaborations
with other
university
personnel are
being managed
effectively for
the benefit of
incoming
students and
family members.
Funding for
orientation
continues
inadequate and
is heavily
subsidized by
Housing.
Request has
been made for
funding for
Orientation and
improved facility
for ECLC..
1.2.3 Annual
assessments
complete for all
units within
Student
Development.
Collaborations
with other
university
personnel and
the local
community are
successful and
growing.
Page 5
completed by
100% of students
accessing
programs and
services. Student
Satisfaction goals
are to achieve a
minimum of
“satisfied” on all
measures.
Programs with
features of
outreach to the
community will
survey community
partners regarding
their experiences
with our
students/programs.
Satisfaction goals
for our community
partners are to
achieve a “very
satisfied” rating for
100% of our
programs.
* Only list unit outcomes where applicable to a university related objective.
September 19, 2012
Page 6
UNIVERSITY CORE THEME: 2. INCLUSIVENESS AND DIVERSITY
UNIVERSITY OBJECTIVE 2.1 Enhance the environment of inclusiveness for faculty, staff, and students
Unit Outcomes
Indicators
2.1 Promote a
diverse,
inclusive and
welcoming
environment for
living and
learning on
campus.
2.1 Student
Survey data,
Student
participation
data from
educational and
social programs
related to
diversity and
inclusivity,
student
assessments of
program
efficacy,
numbers of bias
motivated
incidents.
Expected
Performance
Level
(Criterion)
Indicator/Performance
Level Reported By
Key
Strategies/
Initiatives
Budget/Resource
Analysis
2.1 Student
2.1 Associate Deans
2.1 Student
2.1 No additional
satisfaction
and Dean of Student
program
resources are
goals for
Success, Unit
development
needed at this
educational and
Directors, and all staff
around issues
time.
social programs
who collaborate with
of diversity,
related to
the Center Diversity
tolerance of
diversity and
and Social Justice
differences,
inclusivity are
respect, and
“satisfied” or
community
above. Student
assessment of
program efficacy
goal is 80%.
Number of bias
motivated
incidents is
reduced from
previous year
with a goal of
zero.
UNIVERSITY OBJECTIVE 2.2 Increase faculty, staff, and student diversity by active programs of recruitment and
retention for members of underrepresented groups.
Unit Outcomes
Indicators
Expected
Indicator/Performance
Key
Budget/Resource
Performance
Level Reported By
Strategies/
Analysis
Level
Initiatives
(Criterion)
September 19, 2012
Outcome
Assessment
2.1 Awaiting hire of
research analyst
position to help mine
data regarding
student satisfaction
with inclusive and
diverse campus
environment.
Outcome
Assessment
Page 7
2.2.1 Promote
the recruitment
and retention of
a diverse staff
and faculty on
campus.
2.2.1
Recruitment
plans designed
to reach highly
qualified diverse
candidates
2.2.2 Promote a
diverse and
inclusive
campus
environment that
is welcoming
and safe for all
students.
2.2.1.1 Assure
that all search
committees are
diverse and are
trained to
identify diverse
candidates.
2.2.2 Residence
Hall Exit
Interviews,
Program
Satisfaction
surveys,
Incident
Reports.
2.2.1 100% of
staff and faculty
vacancies in
Student
Success will be
widely
advertised in
places that will
effectively reach
diverse
candidates.
2.2.1.1 100% of
search
committees
composed by
Student
Success will
include diverse
members and
will be trained to
identify and
effectively
interview diverse
candidates.
2.2.2 Goal is
100% of
students
indicate
“satisfied” or
higher on exit
interviews and
satisfaction
survey
questions on
campus climate
for inclusiveness
and diversity.
Goal is 0
September 19, 2012
2.2.1. Dean of Student
Success, Human
Resources
2.2.1.1 Dean of Student
Success, Human
Resources
2.2.2 Dean of Student
Success, Campus
Police Chief, Associate
Deans for
Achievement,
Development, Student
Living
2.2.1 and 2.2.2
Advertising
positions,
selecting
candidates for
interviews,
training
selection
committees,
evaluating
candidates.
2.2.2 Positive
campus
environment,
diverse student
body, diverse
faculty and
staff, respectful
and inclusive
community
2.2.1 and 2.2.2 No
additional
resources are
needed at this
time.
2.2.1 Recruitment
activities for open
positions in DOSS
have been posted
with intentionality
toward attracting
diverse recruitment
pools, and we have
been successful
attracting and in hiring
minority candidates in
some key positions,
including
Director of the
Student Support
Services program
(TRIO)
Director of the Center
for Leadership and
Community
Engagement, and
Two research
analysts serving
Student Success
through OE.
2.2.2 Awaiting arrival
of research analysts
to help mine data
regarding student
satisfaction with
inclusive and diverse
campus environment.
2.2.2 Campus reports
indicate 6 harassment
incidents were
reported to the
Campus Diversity
Officer in AY 2012-13
Page 8
reported
incidents on
campus that
allege bias.
because they
included some form of
racial/cultural/diversity
bias.
UNIVERSITY OBJECTIVE 2.3: Ensure that CWU has an inclusive and diverse curriculum
Unit Outcomes
Indicators
Expected
Performance
Level
(Criterion)
Indicator/Performance
Level Reported By
Key
Strategies/
Initiatives
Budget/Resource
Analysis
Outcome
assessment
2.3 Assure that
Student
Success
courses include
discussion and
study of matters
of inclusion and
diversity
2.3 Number and
quality of
instances of
discussion and
study of matters
of inclusion and
diversity in
Student
Success
courses
2.3 100% of
Student
Success
courses include
at least one
instance of
discussion or
study of a matter
related to
inclusion or
diversity.
2.3 Dean of Student
Success, Instructors of
record in UNIV 101,
102, 103, 201, 301,
109, 250,308, and
PSY275.
2.3 Community
conversation
and
engagement
with matters of
inclusivity and
diversity.
Increased
student
awareness of
the value of a
diverse and
inclusive
community.
2.3 No additional
resources needed
at this time.
2.3 All Student
Success courses
included discussion or
study of matters
related to diversity or
inclusion. Courses
include UNIV 101,
103
* Only list unit outcomes where applicable to a university related objective.
September 19, 2012
Page 9
UNIVERSITY CORE THEME: 3. SCHOLARSHIP AND CREATIVE EXPRESSION
UNIVERSITY OBJECTIVE 3.1 Increase the emphasis on and the opportunities for students, faculty and staff to participate in research,
scholarship, and creative expression activities.
Unit Outcomes
Indicators
Expected
Indicator/Performance
Key Strategies/
Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
UNIVERSITY OBJECTIVE 3.2 Increase the external funding received for research, scholarship, and creative expression by faculty, staff,
and students.
Unit Outcomes
Indicators
Expected
Indicator/Performance
Key Strategies/
Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
* Only list unit outcomes where applicable to a university related objective.
September 19, 2012
Page 10
UNIVERSITY CORE THEME: 4. PUBLIC SERVICE AND COMMUNITY ENGAGEMENT
UNIVERSITY OBJECTIVE 4.1 Enhance the commitment and the level of cooperation between the university and
external communities.
Unit
Indicators
Expected
Indicator/Performance
Key
Budget/Resource
Outcomes
Performance
Level Reported By
Strategies/
Analysis
Level
Initiatives
(Criterion)
4.1 Enhance
cooperative
partnerships
between the
university and
external
community.
4.1.1 Number of
programs that
involve partnerships
or cooperative
programs between
Student Success
units and external
groups/communities,
and number of
students, faculty and
staff who participate.
Assessment of the
quality of those
experiences.
4.1.2 Number of
student internships
and co-op
experiences.
Assessment of the
quality of those
experiences.
September 19, 2012
4.1.1 Increase
by 10% over
previous year
in number of
programs and
partnerships
between
Student
Success units
and the
external
community.
Assessment
goal is 100% of
students who
participate in
those programs
indicate a
rating of
“satisfied” with
the quality of
their
experience.
Goal is 100%
of community
partners will
indicate that
they are
“satisfied”’ with
the experience
they had with
4.1.1 Dean and
Associate Deans of
Student Success, Unit
leaders who are
working with community
partners.
4.1.2 Director of Career
Services
4.1.1 and
4.1.2 Build
relationships,
develop
partnerships,
identify areas
of mutual
benefit, assist
students in
networking
for future
success
No additional
resources are
needed at this
time.
Outcome
Assessment
4.1.1 Awaiting analysis
of data regarding
student, faculty, and
community partners’
satisfaction of
programs.
4.1.2 Number of
students participating
coop experiences
increased from 927 in
2011-12 to 973 in
2012-13 (5% increase)
Page 11
CWU
personnel and
the program.
4.1.2 Increase
number of
student
internships and
co-op
experiences off
campus by
20% over the
previous year.
UNIVERSITY OBJECTIVE 4.2 Increase participation in university sponsored life-long learning opportunities.
Unit
Indicators
Expected
Indicator/Performance
Key
Budget/Resource
Outcomes
Performance
Level Reported By
Strategies/
Analysis
Level
Initiatives
(Criterion)
Provide
Number of programs Increase
Associate Deans and
Community
No additional
opportunities
offered by Student
number of
Dean of Student
outreach,
resources are
for life-long
Success that are
“public” events
Success, Unit directors public service needed at this
learning
open to the public.
by 10% over
in Student Success
time.
through
the previous
Student
year.
Success
programs
UNIVERSITY OBJECTIVE 4.3 Enhance the efforts of members of the university community to strengthen the
economic base of the region and state.
Unit
Indicators
Expected
Indicator/Performance
Key
Budget/Resource
Outcomes
Performance
Level Reported By
Strategies/
Analysis
Level
Initiatives
(Criterion)
September 19, 2012
Outcome
Assessment
Data is
incomplete/unavailable.
Page 12
* Only list unit outcomes where applicable to a university related objective.
September 19, 2012
Page 13
CORE THEME: 5. RESOURCE DEVELOPMENT & STEWARDSHIP
UNIVERSITY OBJECTIVE 5.1 Maximize the financial resources to the University, and assure the efficient and
effective operations of the University through financial stewardship.
Unit Outcomes
Indicators
Expected
Indicator/Performance Key Strategies/ Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
Efficiently
manage
university
resources while
assuring
effective
operation of the
Student Success
Department
Balanced
budgets,
appropriate
fiscal operation
of grant funded
programs
100% Student
Success units will
manage their
fiscal resources
to assure that no
budgets are
overspent. All
restrictions with
regard to grant
and state funds
are applied
appropriately
Dean of Student
Success
Annual budget
planning process
oversight for
Student
Success.
Constant fiscal
oversight of dayto-day
operations.
Budget support for
Student
Achievement
Areas (advising
and ARC) is
inadequate to
provide the
services needed.
ARC operating
budgets are in
need of at least
$25,000 new base
funding, and
$65,000 is needed
to bring advisor
salaries into line
with state
averages.
Outcome
Assessment
All budgets in
Student Success
areas have
managed budgets
effectively, and no
budgets are
overspent in 201213. All grant funds
have been
appropriately
applied.
Awaiting funding to
make necessary
salary adjustments
in advising
salaries, and
resources to
appropriately fund
Orientation,
Student Rights and
Responsibilities,
and Threat
Assessment
activities.
UNIVERSITY OBJECTIVE 5.2 Develop and implement enrollment management and marking plans that meet the
enrollment objectives of the university.
September 19, 2012
Page 14
Unit Outcomes
Provide
leadership in
support of
enrollment
goals.
Indicators
Improved
retention and
new student
enrollment
Expected
Performance
Level
(Criterion)
Retention
freshmen to
sophomore year
goal is 80%.
Goal for
graduation within
6 year is 60%
Indicator/Performance
Level Reported By
Key Strategies/
Initiatives
Dean of Student
Success, AVP for
Enrollment
Management,
Retention Task Force
Robust
enrollment
Larger freshmen
enrollment to fill
residential
capacity.
Budget/Resource
Analysis
A research analyst
position has been
requested for
2013-14 to assist
with data collection
and analysis.
Retention efforts
are limited until we
have the ability to
analyze and use
our data
effectively.
UNIVERSITY OBJECTIVE 5.3 Ensure the University has human resources necessary to accomplish all university
objectives.
Unit Outcomes
Indicators
Expected
Indicator/Performance Key Strategies/ Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
Outcome
Assessment
Awaiting arrival of
research analyst to
produce data upon
which to analyze
our success in this
measure.
UNIVERSITY OBJECTIVE 5.4 Provide the facility and technology infrastructure and services appropriate to meet the
university objectives, while maximizing sustainability and stewardship.
Unit Outcomes
Indicators
Expected
Indicator/Performance Key Strategies/ Budget/Resource
Performance
Level Reported By
Initiatives
Analysis
Level
(Criterion)
September 19, 2012
Page 15
* Only list unit outcomes where applicable to a university related objective.
September 19, 2012
Page 16