__ Initial Expectations __ Interim __ Final Evaluation Performance Development Plan/Performance Evaluation Employee Data Employee Name and ID: Title or Classification Employee Type Exempt Supervisor Name and ID: Evaluation Period From: Civil Service Title or Classification Department: Were any changes made to Position Description after review? Yes No To: Division: ASL BFA Ops Pres Performance Expectations and Ratings Critical Performance Elements (add more as needed) Development of performance expectations and goals is a collaborative process between the supervisor and employee. Use the SMART method for setting goals (Specific, Measurable, Applicable/Achievable, Relevant, and Time Orientation/due date). Example: Strive to achieve and maintain an error rate of less than 5% on financial transactions by the end of the fiscal year. 1. 2. 3. 4. 5. Performance Evaluation Factors Use Comments sections below to give feedback and document performance. For example, Quality of Work might receive a score of 3 at the interim review with a comment such as, You’ve done a good job getting your error rate down to 7% from 10%; continue using your audit tools to identify errors and keep working toward our goal of 5%. Meets Job Expectations • Consider overall performance of job duties described on position description Interim Final Outstanding performer; goes above and beyond required job duties. 5 5 Exceeds expectations in completing required job duties. 4 4 Satisfactorily completes assigned job duties. 3 3 Performance of job duties requires improvement. 2 2 Unsatisfactory performance of job duties. 1 1 Interim review comments/feedback: Final Evaluation comments: 1 Demonstrates thorough understanding and application of all phases of Job Knowledge job. Performing at expert level. Consider factors such as: • Level at which the Very well informed, seldom requires assistance and instruction. employee understands Demonstrates satisfactory job knowledge; understands and performs and applies laws, rules, most phases of job well. Requires occasional assistance or instruction. policies and Demonstrates limited job knowledge; frequently requires instruction or procedures assistance. Additional training required. • Demonstrated level of expertise and Demonstrates insufficient knowledge to perform effectively. understanding Interim review comments/feedback: 5 5 4 4 3 3 2 2 1 1 Demonstrates highest quality possible, final job virtually perfect. 5 5 Quality above average with very few errors and mistakes. 4 4 Quality very satisfactory, usually produces error-free work. 3 3 Room for improvement, frequent errors, work requires checking and redoing. 2 2 Very poor quality, excessive errors and mistakes. 1 1 5 5 4 4 3 3 2 2 1 1 Highly effective, always gets the job done on time. 5 5 Very accountable and/or dependable, above average, usually persists in spite of difficulties. 4 4 Usually gets the job done on time, works well under pressure. 3 3 2 2 1 1 Extremely cooperative, stimulates teamwork and good attitude in others. 5 5 Goes out of the way to cooperate and get along. 4 4 Final Evaluation comments: Quality of Work Consider factors such as: • Attention to detail • Accuracy of services or information provided • Customer feedback Mid-Year/Interim review comments/feedback: Final Evaluation comments: Uses exceptionally good judgment when analyzing facts and solving Judgment problems. Consider factors such as: • Analysis of options and Above average judgment, thinking is very mature and sound. determination of Handles most situations very well and makes sound decisions under appropriate course of normal circumstances. action • Effectiveness of Uses questionable judgment at times, room for improvement. decisions • Ability to separate fact from anecdote Uses poor judgment when dealing with people and situations. • Evaluates facts and data to make decisions Interim review comments/feedback: Final Evaluation comments: Accountability and Dependability Consider factors such as: • Timeliness • Attendance • Accepts responsibility for own work and/or mistakes Sometimes undependable, will avoid responsibility, satisfied to do the bare minimum. Usually unaccountable and/or undependable, does not accept responsibility, gives up easily. Interim review comments/feedback: Final Evaluation comments: Teamwork Consider factors such as: • Promotes cooperation 2 • Acknowledges Cooperative, gets along well with others. achievements of team members Indifferent, makes little effort to cooperate or is disruptive to the overall • Encourages group or department. participation and Negative and hard to get along with. mutual support Mid-Year/Interim review comments/feedback: 3 3 2 2 1 1 5 5 4 4 Very good performance, shows initiative in completing tasks. 3 3 Does not proceed on own, waits for direction, routine worker. 2 2 Lacks initiative, less than satisfactory performance. 1 1 Extremely flexible, always responds quickly/effectively to uncertainty and adapts very well to constant change. 5 5 Very flexible, responds well to uncertainty and constant change. 4 4 Cooperative, attempts to adapt and be flexible to uncertainty and change. 3 3 Indifferent, makes little effort to be flexible and/or adapt. 2 2 Negative and often responds poorly to uncertainty and change. 1 1 Final Evaluation comments: Initiative and Creativity Consider factors such as: • Ability to plan work • Ability to take initiative • Ability to make constructive suggestions Displays unusual drive and perseverance, anticipates needed actions, and frequently suggests better ways of doing things. A self-starter, proceeds on own with little or no direction, progressive, makes some suggestions for improvement. Interim review comments/feedback: Final Evaluation comments: Adaptability and Flexibility Consider factors such as: • Ability to respond quickly/effectively to uncertainty • Acceptance of changes Interim review comments/feedback: Final Evaluation comments: Total Performance Score Average Performance Score Complete this section if employee’s duties include supervision Supervision Consider factors such as: • Participation in recruiting and hiring. • Establishing/evaluating job performance standards. • Evaluating performance. • Taking corrective action. • Training. • Assigning and scheduling work. • Acting on leave requests. Interim Final Demonstrates thorough understanding and application of all phases of supervision. Performing at expert level. 5 5 Very effective supervisor. Seldom requires assistance or instruction. 4 4 Satisfactory supervisor. Requires occasional assistance or instruction. 3 3 Limited effectiveness as a supervisor. Frequently requires intervention or assistance. Additional training required. 2 2 Ineffective as a supervisor. 1 1 3 Interim review comments/feedback: Final Evaluation comments: Leadership Exceptional leader. Performing at expert level. • Takes a long-range view to develop and promote goals Above average leader. Seldom requires assistance or • Creates environments instruction. for success and motivates staff. Satisfactory leader. Requires occasional assistance or • Sets meaningful goals instruction. and expectations that are aligned with those of the organization. Limited effectiveness as a leader. Frequently requires • Seeks out and intervention or assistance. Additional training required. develops initiatives to improve quality, Ineffective as a leader. efficiency, and effectiveness. Interim review comments/feedback: 5 5 4 4 3 3 2 2 1 1 5 5 4 4 3 3 2 2 1 1 Final Evaluation comments: Management • Effectively oversees and directs resources (staff, facilities, budgets, and equipment) for current and emerging needs. Exceptional manager. Performing at expert level. Above average manager. Seldom requires assistance or instruction. Satisfactory manager. Requires occasional assistance or instruction. Limited effectiveness as a manager. Frequently requires intervention or assistance. Additional training required. Ineffective as a manager. Interim review comments/feedback: Final Evaluation comments: Total Supervisor Score Average Supervisor Score 4 Training & Development Opportunities Use this section to identify area(s) of training and development for the employee to focus on during the upcoming evaluation period. Be specific on methods of accomplishing stated outcomes along with target dates for completion (for example: Central Learning Academy, online training, seminars, conferences, college courses, etc.) Completion Expectations (Check courses that are to be completed by the employee) Target Dates Dates *New Employee Orientation *Emergency Preparedness (biennially) *Preventing Employment Discrimination (required every 3 years) *Preventing Sexual Harassment (required every 3 years) *Supervisor Enrichment Program (new supervisors) *In accordance with CWU Policy 2-2.75. Other Training (Indicate below) 1) 2) Organizational Support (Optional) The employee may complete this section at any time during the evaluation period. The purpose is to identify assistance or support that the employee feels he or she may need to be successful in meeting their performance and/or development goals. 5 Signatures Initial Expectations Supervisor’s Name Supervisor’s Signature Date Employee’s Signature Date Additional comments from supervisor: Employee’s Name Additional comments from employee: Interim Review Supervisor’s Name Supervisor’s Signature Date Employee’s Signature Date Additional comments from supervisor: Employee’s Name Additional comments from employee: Final Evaluation After the final evaluation has been completed and all signatures are in place, provide the employee with a copy and send the completed original to Human Resources for the employee’s file. Schedule the initial expectation session for the next evaluation period. The employee’s signature is an acknowledgement that the evaluation form was discussed and reviewed on the specified date. Supervisor’s Name Supervisor’s Signature Date Additional comments from supervisor: Employee’s Name Employee’s Signature Date Reviewer’s Signature Date Additional comments from employee: Reviewer’s Name Additional comments from reviewer: 6