ANNUAL REPORT 2012-13 Department Name:

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ANNUAL REPORT

2012-13

Counseling/TRIO Student Support Services

Department Name:

Location:

Davidson 106

Phone Number:

Web Site:

852-1406 www.louisville.edu/trio

Director’s Name:

Nadine Petty

Number of Staff:

Your numbers should reflect those staff who worked a majority of the 2012-13 academic year

Staff Type No.

Full-time Professional/Classified Staff:

3

Part-time Professional/Classified Staff:

1

Graduate Assistants:

0

Student Staff on Payroll:

10

Student Interns:

Practicum Students:

0

Volunteers:

0

1

TOTAL:

15

Staff Diversity:

Your numbers should reflect those staff who worked a majority of the 2012-13 academic year

GENDER

FEMALE

MALE

A/PI

11

4

AI/AN BLACK

7

2

HISPANIC WHITE

4

2

OTHER TOTAL:

TOTAL: 15 9 6

Staff with Disabilities:

Your numbers should reflect those staff who worked a majority of the 2012-13 academic year

GENDER

FEMALE

MALE

No. of Staff

0

0

TOTAL: 0

Please include the most recent version of your department ’s mission statement.

A. Mission:

Th e University of Louisville’s Student Support Services program is designed to assist first-generation, lowincome, and or students with disabilities towards the successful completion of their postsecondary education, while promoting a supportive institutional climate.

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B. Department Overview:

Please include a three to six sentence narrative that captures the essence of your department’s services, programs and activities.

TRIO Student Support Services is a Title IV academic retention program designed to assist first-generation, low-income, and/or students with disabilities toward the successful completion of their postsecondary education. Staff provides one-on-one personal and academic assistance and advocacy for TRIO students.

Services include free tutoring (and/or referrals to REACH for tutoring), mentoring, leadership opportunities, cultural enrichment activities and events, graduate school visits and application assistance, financial support to help reduce educational loan burdens, and a variety of workshops and seminars that address study skills, financial literacy, goal setting, and personal development. We monitor student GPA’s, implement individualized academic improvement plans when needed, and provide access to GRE,

PRAXIS, MCAT, LSAT, GMAT and other graduate school resource materials. We also provide opportunities for students to volunteer within the community and serve as a referral source for support services outside of our scope of operation. All of our services are provided free to participants.

C. Strategic Goals (12-13) &

Major Accomplishments:

Please list your department ’s strategic goals from this past year and address the progress towards achieving each goal and/or major accomplishments and activities with respect to each goal.

GOALS

GOAL #1:

Collaborate on a service or civic engagement project with another

Kentucky SSS program by summer

2013.

GOAL #2:

Secure sponsorship to send students to a TRIO Student Leadership Conference in the spring of 2013.

GOAL #3:

GOAL #4:

Inform faculty and academic staff of our services through classroom presentations in the fall 2012 as a means of developing further recognition and support from the Division of Academic

Affairs.

 Progress: We collaborated with JCTC’s TRIO program to partner on a volunteer activity at Supplies Overseas.

 No progress: I proposed funding for this through our grant. Funding was approved, but our state chapter did not implement the Leadership Conference as hoped.

 Some progress: Classroom visits were not made by

TRIO staff; however, correspondence was sent to faculty listserv informing them of our services.

MAJOR ACCOMPLISHMENTS & ACTIVITIES

GOAL #5:

Please add more space for goals as your department’s activities warrant.

D. Points of Pride (2012-13):

Please list three to five ‘points of pride’ for your department from the past year. This can include initiatives, programs or recognitions.

Short Title

Second Annual Student

Awards Ceremony

Description

TRIO students were recognized for academic achievement and other honors at this ceremony. Student Affairs administrators/directors were invited to attend the catered event. The student turnout was much better than the first, and we hope to continue this trend.

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E. Collaborative Efforts:

Please add more space for additional points of pride as warranted. .

Please describe any initiatives, programs or activities that your department has collaborated with one or more other University and/or community partners.

Short Title

F. Continuous Improvement:

Description

Think Before You Ink

Healthy Lifestyles Series

Summer Bridge

TRIO Unity Cookout

TRIO Volunteers Day

A collaboration with Office of Health Promotions, AAMI, Porter Scholars and Tattoo Charlies to encourage thinking critically about tattoos.

A collaboration with the Cultural Center and Office of Health Promotions to hold a six-series workshop promoting healthy life choices in the areas of diet, exercise, sex, and sleep.

A collaboration with A & S Advising and the College of Business (Paige

Hincker) to provide new TRIO students information on U of L advising and the importance of maintaining professional online profiles (Facebook, twitter, etc.) and thinking carefully about pics being posted on social networking sites.

A collaboration with JCTC to unite their TRIO program with ours via a cookout at Waterfront Park.

A collaboration with JCTC to have TRIO students volunteer within the

Louisville community. Students volunteered at Supplies Overseas helping to pack medical supplies to distribute to medically impoverished communities overseas.

Please add more space for collaborative efforts as your department’s activities warrant.

Please list areas which have been cited (either through formal or informal assessment and evaluation) as requiring additional attention.

1. Cite a SINGLE area, program, service or function that was identified through a formal assessment (i.e.: focus group, survey, tracking, etc.) as needing improvement or warranting additional attention.

Grant aid application process.

2. Which assessment mechanism(s) (i.e.: focus group, survey, tracking, etc.) assisted your department in identifying the need for improvement?

An online end of year survey.

3. Specifically, what did the assessment’s findings reflect that resulted in enhancements to this area, program, service or function?

Students indicated that the grant aid application process was too cumbersome for them.

There are too many requirements for submission and they felt that it simply burdened their already busy lives. Some stated the amount of effort needed to complete the process wasn’t worth the money, so they didn’t bother to apply.

4. What has your department done/plan to do to address this area, program, service or function? Please be as

I have met with staff to de velop an “easier” application process. We are currently in discussions about which requirements to drop and how to streamline the process without affecting the integrity of the

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specific as possible.

G. Diversity & Inclusion:

Short Title

Rock of Ages and Parthenon

Spirits of the Passage

Underground Railroad

Museum and Genealogy

Greek Step Show

process. The new application process will be implemented fall 2012.

Please describe any initiatives, programs or activities that your department undertook that supported diversity and inclusion

Description

Cultural trip to see the Rock of Ages musical and the Parthenon art museum in Nashville, TN. Diverse student population attended and nonwhite participants were exposed to music outside of their culture.

Took students to Frazier History Museum to see the Atlantic Slave Trade exhibit.

A diverse group of students travelled to Cincinnati to visit the Underground

Railroad Museum and to map their own personal ancestry in the

Genealogy department.

Provided tickets for students to attend the NPHC step show

International Fashion Show Provided tickets for students to attend the International Fashion Show

Please add more space as needed.

H. Professional Development:

Please describe professional development activities your staff participated during 2012/13

(i.e.: committee work, recognition, leadership roles, conference attendance and/or presenting at a conference).

 Professional Development/Conferences/Trainings: Policies and Procedures for Calculating Prior Experience Points; Higher Ed

Professionals Conference; SAEOPP Legs, Regs, and Organization; Priority 4: Financial Aid Training; SOAR; UofL HR Prof.

Dev. Programs; KAEOPP; CPAK.

 Committee Work: Financial Literacy Committee; Professional Development Committee; Gehring Institute Planning Committee;

Assessment Committee; Student Awards Committee

Presentations: Kentucky Association for Educational Opportunity Program Personnel Annual Conference

October 10 – 12, 2012

Gatlinburg, TN

Presented: ” Climbing the Mountain to Success: The Power of Positive Self-talk”

Southeastern Association for Educational Opportunity Program Personnel Annual Conference

January 28 – 30, 2013

Savannah, GA

Presented: “Charting Your Course: Taking Your Peer Mentor Program to the Next Level”

Kentucky Association for Educational Opportunity Program Personnel State Meeting

March 12, 2013

Louisville, KY

Presented: “Retaining Staff: Effective Ways to Enhance Recognition Practices in the Workplace”

Leadership Roles: College Personnel Association of Kentucky State Conference

November 15-16, 2012

Frankfort, KY

Member-At-Large for Public Institutions, Roundtable Coordinator

Professional Development Committee Chair

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J. Strategic Goals (2013-14):

GOAL #1:

Please list your department ’s strategic goals for the coming year and address efforts to be made towards achieving each goal. NOTE: Goals should be specific, measurable,

attainable, realistic and timely.

90% or more of new participants will be freshmen or sophomores. This will be addressed through deliberate screening of intakes and recruiting the majority of students from freshman events, e.g. Orientation, first-year seminars, recent Upward Bound graduates, etc.

GOAL #2:

GOAL #3:

GOAL #4:

GOAL #5:

Award at least 98% of grant aid to freshmen and sophomores. This will be addressed by increasing the number of freshman and sophomore participants (see Goal #1) as well as by marketing grant aid to underclassmen, encouraging them to apply.

80% or more of total participants will receive financial literacy services through workshops or completion of online modules.

Students with cumulative GPA’s at or below a 2.40 will be required to meet with support specialists more than twice a semester (exact amount to be determined by Support

Specialist) to address 80% good academic standing requirement from Department of

Education. More deliberate and intrusive advising to these students will also include direct faculty contacts, additional phone calls and emails, etc.

Facilitate a TRIO Orientation at the start of each spring semester to provide an efficient and systematic approach to orienting new participants (fall intakes) to the requirements and services of our program and reinforcing information provided during intakes.

Please add more space for goals as your department’s activities warrant.

K. Learning Outcomes:

1. Division of Student Affairs

Learning Outcomes

List your department ’s 2012-13 programs, activities or initiatives that were designed to support the Divisional Learning Outcomes listed below.

1.

2.

3.

4.

Students will learn to be responsible global citizens. This will be demonstrated through service to campus, community, and others.

Students will learn about campus services and activities supporting their retention and graduation. This will be demonstrated through student's knowledge of campus services, personal development opportunities, and increased utilization of campus services and activities.

Students will learn Cardinal traditions and develop a sense of purpose.

This will be demonstrated by familiarity of campus traditions and increased participation in campus signature events and ceremonies.

Students will learn critical thinking skills. This will be demonstrated through RSO training, SGA retreats, leadership skills training, and Engage

Lead Serve Board etc.

2. Identify programs, services and activities planned to address these outcomes:

1. We increase student knowledge of campus services and encourage them to utilize the resources available to them through Summer Bridge and various repeated workshops and/or one-on-one advising. We partner with university offices or provide information about university services to them via these avenues.

2. We encourage our students to be responsible global citizens by offering volunteer opportunities throughout the academic year or by disseminating information about available volunteer opportunities in Louisville via our listserv. We also discuss how volunteer experience is useful for college applications and resumes.

3. Part of our one-on-one advising is to help students learn how to think critically about the decisions they make and how those decisions might impact their retention. Help with “Decision Making” is one of the services we track in our database.

4. We help students participate in campus signature events by advertising the events and paying for tickets for students to attend.

3. How did you plan to measure attainment towards

1. Through ongoing student feedback from surveys and evaluations.

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the outcomes listed above?

L. Community Service and

Civic Engagement Activities:

Short Title

Supplies Overseas

2. By monitoring the increase/decrease of TRIO student participation in volunteer opportunities, campus services and campus signature events via comparative analysis of prior years’ attendance.

List community service or civic engagement initiatives, programs or activities your department undertook during 2012-13

Description

Students volunteered at Supplies Overseas in Louisville to distribute medical supplies to impoverished oversea communities.

M. Assessment Planning:

List assessment activities planned for 2013-14.

1. We will continue to utilize an online end of year assessment to determine if our

SSS program services are meeting the needs of our students. We consider their responses when planning for upcoming academic years.

2. We will continue to utilize formative assessments after each activity and workshop to measure attainment of instructional goals and objectives. Students identify the ways that a workshop or activity in question foster their academic understanding, enriches them personally, or helps them better prepare for their academic or career goals.

3 . The Annual Performance Report we submit to the Department of Education is a built- in assessment of whether our program is meeting the assurances and retention, graduation and academic standing objectives as indicated in our grant.

N. Issues and Challenges:

List issues or challenges you anticipate your department addressing in 2013-14.

O. Department Scholarships

Please list any student scholarships provided by your department during 2012/2013

1. The federal government has cut our budget another 5.1% for 2013-2014 operating year. This cut, along with pay raises and increases to fringe will be a fiscal challenge. Staff and student travel will be reduced to address both.

1. ACE Scholarship ($1,925 total)

2. TRIO Opportunity Scholarship ($78,346 total)

3. spring 2013 grant aid ($3,330 total)

4. summer 2013 grant aid ($5,437 total)

Please Attach These Additional Materials to Your Report

P. Performance Metrics

Q. Organizational Chart

Please attach your updated Performance Metrics for 2012-13. Additions welcome.

Please provide an up to date organizational chart for your department (electronically in whatever form you prefer).

S. Staff List

Please provide an electronic list of student staff who were employed by your department this year that includes their UofL ID number. This can be generated by PeopleSoft.

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Please submit this annual report by Wednesday July 31, 2013.

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