The Supportive Collaborative Internship Experience A Phenomenological Study of Salisbury University Interns in the Field Spring 2007 Conducted by Ron Siers, M.Ed. & Sara Elburn, M.S. Analysis of the Data The research question was stated as follows: How would you at your PDS site describe your collaborative internship experience? What does your mentor do to support you in your internship? E-mail responses were received and the significant statements extracted from the email became the raw data for analysis. As the significant statements were being extracted from the email responses, it became apparent that it would be of value to make separate lists for elementary and secondary interns because of the unique situation of each experience. In the final step of analysis, however, the essential structure of a supportive and collaborative internship experience was drawn from both groups. After extraction of all significant statements from the email responses were complete duplicate statements were eliminated. The remaining significant statements are presented in Table 1.1 and 2.1. The same analytical process was carried out regarding the non-supportive collaborative experience. The significant statements from the non-supportive experience are listed in Tables 1.2 and 2.2. Meanings were formulated from the significant statements. These formulated meanings are presented in Tables 1.3, 1.4, 2.3 and 2.4. These meanings were arrived at by reading, rereading, and reflecting upon the significant statements in the original email responses to get the meaning of the respondent’s statement in the original context. The aggregate of formulated meanings were organized and truncated into clusters of themes. These clusters represent themes that have emerged from and are common to all of the subjects’ descriptions. These clusters are presented in Table 3.1. These clusters were referred back to the original descriptions in order to validate them. Each description was examined to see if there was anything in the original that was not accounted for in the cluster of themes, and whether the cluster proposed something that was not in the original. An exhaustive description of the phenomenon was produced by the integration of the results of the analysis. The description of a supportive experience is a statement of its essential structure. The exhaustive description of a supportive collaborative internship experience is presented in Table 3.2. An exhaustive description of a non-supportive collaborative internship experience was produced by integration of the results of analysis of the nonsupportive data. The exhaustive description of a non-supportive collaborative internship experience is presented in Table 3.3. Table A Significant Statements: Number of Responses Early Childhood/Elementary Education Collaborative 38 Not Collaborative 6 Secondary Education Collaborative 32 Not Collaborative 10 Physical Education Collaborative 8 Not Collaborative 1 Total Responses Collaborative 78 Not Collaborative 17 Table 1.1 Early Childhood/Elementary Education Significant Statements: Supportive Collaborative Experience Significant statements were extracted from each description, phrases and sentences that directly pertain to the investigated phenomenon. Statements were eliminated that contained the same or nearly the same statements. 1. 2. 3. 4. 5. 6. Exposed me to long-term planning goals. My teacher and I would plan collaboratively for every lesson. Was not afraid to step in and co-teach with me during lessons. Helped to generate and refine ideas for lessons. Encouraged me to attend after school activities. Offers suggestions for improvement and great positive feedback and encouragement. 7. Allows me to take over the classroom as if it were on my own, yet still is present and supportive. 8. Requires the students to have the same respect for me that they do for her. 9. When I planned on my own, my teachers would check over what I planned to make sure that it would fill the allotted time frame and was appropriate. 10. Encouraged me to try any ideas I had for the classroom. 11. We reflect every day after school. This helps me decide where problems were and then fix those problems. 12. My mentor teacher taught me what it meant to truly love your job and the children you are working with. 13. She helps me organize and manage my time and lessons. 14. We work together to make sure objectives are met. 15. My mentor teacher was supportive and encouraging. 16. Provided little pieces of advice when I started going on job interviews. 17. When we were not in school she was only a phone call away. 18. Being THERE is the most important thing, and being able to communicate with one another, which is what made my mentor extremely supportive. 19. Gives me ideas and shows me things that she has used in the past. 20. My mentors were open to everything and anything. 21. I felt that I could ask them questions at any time. 22. Writes comments on my lesson plans after I have taught them, and verbally gives me feedback. 23. When I am teaching, my mentor will walk around the room and aid in classroom management. 24. When it came to management of the class, he let me bring in my own ways of getting the students to respect me, and their fellow classmates. 25. Offered me many materials to use in my lessons. 26. From tag and graze and small group instruction to two active voices in the classroom, my mentors and I have done it all. 27. Not only was my mentor there to support me, but so were the other teachers in the wing. 28. My mentor teacher and I discuss the upcoming lessons that I will be doing and she helps me understand the material. 29. My mentor has offered me all of her resources. 30. We would talk about the next weeks’ lessons together, and tentatively plan a week ahead. 31. We would chime in during lessons and would be able to use each other’s strong points to better aid and explain concepts to students. 32. I truly wish that I could teach cooperatively for the rest of my career. 33. She knew when to jump in when I was having trouble during a lesson and when to back off to let me handle a situation on my own. 34. I was very nervous, but with the collaboration of my mentor teacher, it served as more of a support system. 35. There were a few times where there were questions I could not answer, however with my mentor teacher co-teaching right beside me, I never felt the pressure. 36. My mentor supports me by giving me good advice on improvements to my attitude. 37. With the collaborative experience, I feel that I have a good network of people to draw from when making decisions and planning lessons. 38. Both mentors took the time to discuss with me the students’ needs. 39. Lead me to new resources and different ideas and principles. Table 1.2 Early Childhood/Elementary Education Significant Statements: Non- Supportive Collaborative Experience Significant statements were extracted from each description, phrases and sentences that directly pertain to the investigated phenomenon. Statements were eliminated that contained the same or nearly the same statements. 1. Collaboration is limited to the teacher stepping in when they feel it is needed. 2. When it was my “turn” to teach, my mentor teacher would leave for the entire time. If she did not leave, she would be on her phone or computer. 3. At times, I feel like she leaves me to do something on my own without giving me advice and isn’t there to support me. 4. My experience is more about supporting her and less about me teaching. 5. She has no schedule and is reluctant to hand the class over to me. Table 1.3 Formulated Meanings of Significant Statements: Supportive Collaborative Experience Meanings were formulated by spelling out the meaning of each significant statement. The formulations discover and bring out those meanings hidden in the various contexts of the phenomenon that are present in the original description. (Creswell, 1998, p. 280) 1. The mentor teacher is supportive and encouraging toward the intern throughout the experience. 2. The mentor teacher facilitates open communication in and outside of school. The mentor teacher is willing to answer the intern’s questions. 3. The mentor teacher is open to the intern’s ideas, and allowed the intern to try new things in the classroom. 4. The mentor teacher’s presence is consistent in the classroom. 5. The mentor teacher, and other teachers on the team, provide materials and resources. 6. The mentor teacher plans lessons collaboratively with the intern. The mentor teacher provides content clarification and time management suggestions if needed. The pair works together to make sure that objectives were met. 7. The mentor teacher and intern plan lessons well in advance. 8. The mentor teacher and intern co-teach in the classroom. The pair will “chime in” during each other’s lessons. They use strategies such as tag, graze, and small group instruction. 9. The mentor teacher allows the intern to assume the role of lead teacher, while providing support when needed. 10. The mentor teacher and intern reflect on lessons often. The mentor teacher offers suggestions and positive feedback. 11. The mentor teacher is encouraging and offers positive advice regarding professional dispositions, interviewing for future positions, etc. 12. The mentor teacher acts as a role model for the intern, sharing a love for teaching and students. Table 1.4 Formulated Meanings of Significant Statements: Non-Supportive Collaborative Experience Meanings were formulated by spelling out the meaning of each significant statement. The formulations discover and bring out those meanings hidden in the various contexts of the phenomenon that are present in the original description. (Creswell, 1998, p. 280) 1. The mentor teacher does not consistently co-teach with the intern. 2. The mentor teacher is not present, physically or mentally, in the classroom. 3. The mentor teacher does not offer feedback in planning and implementing lessons. 4. The mentor teacher regards the intern to be in a supportive role, and is reluctant to allow the intern to assume the lead role. 5. The mentor teacher is not organized in planning for the intern’s responsibilities. Table 2.1 Secondary Education Significant Statements: Supportive Collaborative Experience Significant statements were extracted from each description, phrases and sentences that directly pertain to the investigated phenomenon. Statements were eliminated that contained the same or nearly the same statements. (Creswell, 1998, p. 280.) 1. Helping with Materials 2. Overseeing preparation of lessons 3. Constructive Feedback 4. Guiding, Instructing and Support 5. Post-It Feedback from Mentor 6. Supportive Supervisor, Seminar Teacher, PDS Liaison 7. Advisement and Reassurance 8. Encouragement from others outside of the classroom 9. Planning lessons together 10. Debrief and Reflect after the Lesson 11. Allowing me to do things I want to do but still giving input and help along the way 12. Paired with the same teacher I observed previously. We got to know each other. 13. Allows me to try new ideas 14. We accomplished so much more because we worked as a team 15. Labs that a single teacher normally would not be able to do due to lack of hands were able to be done. 16. Gave me complete control over grades, discipline, bathroom breaks etc. 17. Written feedback given about my discipline, lesson plans, techniques. This really helped me. 18. Great benefit to work alongside an experienced mentor teacher. 19. Open discussion about ideas for a set of lessons 20. Support for Lesson Planning was gradually withdrawn to allow me to step out more on my own. 21. Generally present for classroom management support. 22. Mentor was willing to try something new in the classroom. 23. Open discussion of how to handle classroom management issues 24. Presence in the classroom. Offered many resources, advice & collaboratively taught with me. 25. Covered class when I needed to attend interviews. 26. He is always critiquing my skill 27. Provided me with a lot of methods & strategies I would want to use in my classroom. 28. Mentor introduced me to other teachers and staff in the school which made me feel as though I belonged and was not just a student intern. 29. When I was not comfortable with the content, he stepped right in and filled in the missing pieces. Students benefited from having two of us in there. 30. Administration is supportive and often come in to observe my class. 31. Daily input given, constantly involved in the classroom. 32. Gave me the freedom to do what I wanted as if I were a real teacher, but supported me as I fell & patted me on the back when I succeeded. 33. Answers any of my questions, helps me with standards & has become someone I consider a friend. 34. Helped me out with anything I needed. 35. My mentor teachers became great professional friends of mine. 36. We discuss how I can make it or ways to add higher level thinking questions into the process. 37. She helps with group activities and we co-teach. 38. Planned each day. I felt as if all my ideas were of value to her & we often used them in our plans. 39. During our planning period we would start with a rough outline of the unit and then each Thursday we would make our plans concrete. 40. She helped me “tweak” my lessons so our students would be successful. 41. She related information back to topics covered earlier in the year and she helped me establish rapport with the students. 42. Showed me what other interns had done with previous units. 43. She makes sure I understand all pedagogical steps in instruction & planning. 44. She gives me the space I need while providing me with enough support to still learn how to teach. 45. She has helped me with assessing students appropriately. I now know exactly what to look for and the ways in which students must be fairly assessed. 46. My mentor is very positive and provides verbal and written feedback for my lessons. 47. Her motto is that 2 teachers in a classroom are a resource and should be used. 48. She knew what was required of me. 49. She really cared about more than just the school day. It was nice to have a mentor who had a life outside of school, and could manage her time. I learned a lot from this. 50. He helps me plan in advance and is willing to work cooperatively with me. He is very easy to work with. 51. She approved the lessons before I taught them and would add suggestions and comments. 52. She would go over exactly what needed to be done for the upcoming days. 53. We bounce ideas off of each other when we discuss and collaborate on lesson planning. 54. She always reassures and compliments me after each day. 55. I know we are supposed to be learning while we are here and that criticism is what we need, but we also need to hear some positive things once in a while also. Physical Education Significant Statements 1. 2 Teachers can lean on each other. One can teach and one can handle discipline. They can motivate each other. Team teaching made the learning curve for me so much shorter. 2. My mentors used a level of progression which was helpful. 3. Gave suggestions to alter lessons during the day if he though something would work better. 4. Gave me feedback about how the day went and suggests ideas to try for future days. 5. Encouraged me to get into the fire and learn. 6. Offered positive feedback. 7. Gave me freedom to try out my own ideas with the classes. 8. Provided time each day to talk with me about the content of my lessons and specific drills. 9. He was very encouraging and never put me down but instead gave me ways to overcome my weaknesses. 10. He was sincere in helping me make it through my internship and wanted to see me succeed in my teaching career. 11. The constructive feedback was great. 12. My mentors gave me great resources to use and great feedback after each lesson I taught. 13. My mentor provides a variety of situations and opportunities to teach. My observation with them in the fall helped me become more confident with the feedback I have received. Table 2.2 Secondary Education Significant Statements: Non- Supportive Collaborative Experience Significant statements were extracted from each description, phrases and sentences that directly pertain to the investigated phenomenon. Statements were eliminated that contained the same or nearly the same statements. 1. 2. 3. 4. 5. 6. 7. Mentor Teacher can make or break student interns No support or guidance Very Frustrating since my Mentor was not prepared for me at all Absence of the mentor from the classroom and a lack of guidance Random feedback notes provided Resources provided days after a request is made We did not discuss idea before presenting them. I felt less successful with 3 preps and 120 students. 8. Feel as though I am being judged by my mentor, the team & my students with little constructive feedback or advice. 9. The delivery & planning of the lesson was solely put on me. 10. We never made a plan to have me float or work with a small group while the mentor controlled the rest of the class. 11. Significant stress caused by being unsure of mentor expectations. 12. My mentor believed in the sink or swim method of internship which was very frustrating when I wanted feedback. 13. The mentor teacher made the experience more stressful than needed. 14. Too much gossiping in the teacher’s lounge. 15. My mentor was very unorganized and spent too much time in school worrying about her social life. 16. My mentor teacher never made me feel like I was doing a good job or that I was progressing. She always made me feel like she could have done better, which is completely discouraging. 17. PE – I asked questions about what I needed to do & my teachers would inform me that it was all my responsibility. I received no help whatsoever. (This Intern was removed from the intern experience). Table 2.3 Formulated Meanings of Significant Statements: Supportive Collaborative Experience Meanings were formulated by spelling out the meaning of each significant statement. The formulations discover and bring out those meanings hidden in the various contexts of the phenomenon that are present in the original description. (Creswell, 1998, p. 280) 1. The mentor teacher is very positive and encouraging toward the intern throughout the experience. 2. The mentor teacher consistently provides constructive feedback about lesson preparation, implementation and classroom management. 3. The mentor teacher willingly shares material and resources with the intern. 4. The mentor teacher is actively engaged in lesson preparation with the intern. The mentor provides guidance and advice during the planning of lessons. 5. The mentor teacher values the ideas and opinions of the intern. The mentor listens to the intern and allows the intern some personal autonomy and space when making pedagogical decisions. 6. The mentor teacher and the intern become great teammates in the classroom. Students benefit from having two teachers in the room (gym). Each is concerned with helping the other be the best they could be. 7. The mentor teacher is consistently present in the classroom (gym) with the intern. This presence enables the mentor to assist the intern with classroom management issues. 8. The mentor teacher (and where appropriate the administration, PDS Liaison, Seminar instructor) make the intern feel as if they belong in the school. The intern feels a part of the faculty. 9. The mentor befriends the intern and establishes a personal relationship. The two establish a professional and personal friendship for future support. Table 2.4 Formulated Meanings of Significant Statements: Non-Supportive Collaborative Experience Meanings were formulated by spelling out the meaning of each significant statement. The formulations discover and bring out those meanings hidden in the various contexts of the phenomenon that are present in the original description. (Creswell, 1998, p. 280) 1. The mentor teacher is unorganized and not prepared for the arrival of the interns. 2. The mentor does not provide consistent and relevant constructive feedback for the interns. The intern is not given guidance by the mentor teacher. 3. The interns experienced frustration and stress from a lack of presence in the classroom (gym) by the mentor. The mentor believes in the sink or swim method of internship. 4. The mentor teacher does not collaboratively plan lessons with the interns. The interns feel less successful and more anxious. 5. The mentor teacher adds anxiety to the experience by making the intern feel inferior or unsure of their progress. The mentor teacher can make or break student interns. Table 3.1 Clusters of Common Themes Clusters of themes were organized from the aggregate formulated meanings. This allowed for the emergence of themes common to all of the subjects’ descriptions. These clusters of themes were referred back to the original descriptions in order to validate them. This was done to see if there was anything in the original that was not accounted for in the cluster of themes, and whether the cluster proposed anything which was not in the original. (Creswell, 1998, p. 280) Supportive 1. Mentor’s Existential Presence A. The mentor’s physical and mental presence is consistently available for the intern. B. For the intern, the mentor’s presence is available not only when calling for it but also when needing the mentor’s presence but not overtly soliciting it. C. The mentor is available for consultation outside of classroom hours. D. The mentor models an appropriate and enthusiastic approach to teaching and learning. E. The mentor and intern collaboratively plan lessons. The guidance and advice that the mentor provides in advance is extremely valuable for the intern. F. The mentor and intern view each other as co-teachers. They are effective teammates for the benefit of their students. 2. Mentor’s Caring Disposition A. The mentor is positive and encouraging in each interpersonal action. B. The mentor recognizes the intern’s uniqueness by listening and responding to him or her as a valued colleague. The mentor teacher takes the time to introduce the intern to all relevant stakeholders. C. The mentor gives the intern the opportunity to carve out personal space to experiment with personal teaching strategies. D. The mentor willingly shares materials and resources with the intern. E. The mentor and intern reflect on the content and delivery of the daily lesson. Classroom management practices are considered during the reflective discussion. Non-supportive 1. Mentor’s Presence A. The mentor teacher is not physically or mentally present in the classroom during instruction. The mentor believes in the sink or swim method of internship which causes stress and frustration for the intern. B. The mentor does not collaboratively plan lessons with the intern. C. The mentor does not view the internship as a co-teaching experience. 2. Noncaring Dispositions A. The mentor views the internship experience as hierarchical. The power struggle makes the intern feel inferior and unsure of their progress. B. The mentor teacher is unorganized and unprepared for the arrival and the collaborative nature of the internship experience. C. The mentor fails to provide consistent and timely constructive feedback for the intern. Table 3.2 Exhaustive Description of a Supportive Mentor: Collaborative Internship Experience An exhaustive description of the phenomenon resulted from the integration of the above results. The exhaustive description of the phenomenon is as unequivocal a statement of the essential structure of the phenomenon as possible. The descriptions of the non-supportive interactions were analyzed using the same process as with the supportive interactions. (Creswell, 1998, p. 280). In a supportive collaborative internship experience, the mentor’s existential presence is perceived by the intern as more than just a physical presence. There is the aspect of the mentor giving of oneself to the intern. This giving of oneself may be in response to the intern’s request, but it is more often a voluntary effort and is unsolicited by the intern. The mentor’s willingness to give of oneself is primarily perceived by the intern as an attitude and behavior of consultation and really listening and responding to the unique concerns of the individual intern as a person of value. The mentor’s ability to model enthusiasm and passion for teaching and learning along with collaboratively planning lessons foster the intern’s teaching efficacy. The mentor provides the intern with enough personal space to understand their teaching self. The direct result of the mentor’s existential presence and caring disposition is a co-teaching relationship where both members view each other as teammates for the benefit of their students. Table 3.3 Exhaustive Description of a Non-supportive Mentor: Collaborative Internship Experience The mentor’s presence with the intern is perceived by the intern as a minimal presence, both physically and mentally. The mentor is viewed as being there only because it is a job and not to assist the intern or answer his or her needs. Any response by the mentor is done with a minimal amount of energy expenditure. The intern perceives the mentor who does not collaboratively plan lessons or provide consistent and timely constructive feedback as non-supportive interactions. Therefore, an interaction that never happened is labeled as a non-supportive interaction. The mentor is too busy and hurried to spend time with the intern and therefore does not really listen to the intern’s individual concerns. The intern is further devalued as a unique person because he or she is reprimanded, or viewed as an inferior part of the faculty hierarchy. Because of the lack of support and concern, the intern’s needs are not met, and the intern has negative feelings, such as, frustration, anxiety, and anger.