System Analysis and Design System Planning (Preliminary Investigation Overview) - Mr. Ahmad Al-Ghoul Learning Objectives Describe the steps in a preliminary investigation and the end product of an investigation Avicenna System Analysis and Design System Planning 2 Preliminary Investigation Overview Step 3: Perform Fact-Finding Fact-finding involves various techniques Depending on what information is needed to investigate the systems request, fact-finding might consume several hours, days, or weeks Analyze Organization Charts Avicenna Obtain organization charts to understand how the department functions Organization charts show formal reporting relationship but not the informal alignment of a group System Analysis and Design System Planning 3 Preliminary Investigation Overview Step 3: Perform Fact-Finding Conduct interviews Avicenna Determine the people to interview. Establish objectives for the interview. Develop interview questions. Prepare for the interview. Conduct the interview. Document the interview. Evaluate the interview. The purpose of the interview, is to uncover facts, not convince others that the project is justified In an interview ask effective questions Include open ended questions You should interview managers and supervisors who have a broad knowledge of the system You might talk to operational personal to learn how the system functions on day-to-day basis System Analysis and Design System Planning 4 Preliminary Investigation Overview Step 3: Perform Fact-Finding Review documentation Observe operations To see how workers carry out typical tasks To follow the actual paths taken by input source documents or output reports Conduct a user survey Avicenna To learn more about the current system To get information from a larger group Design a form that users complete It is not flexible as interview Less expensive, less time, and can involve a broad crosssection of people System Analysis and Design System Planning 5 Preliminary Investigation Overview Step 4: Evaluate Feasibility Avicenna Evaluate the project’s operational, technical, economic, and schedule feasibility System Analysis and Design System Planning 6 Preliminary Investigation Overview Step 5: Estimate Project Development Time and Cost Avicenna What information must you obtain, and how will you gather and analyze the information? What sources of information will you use, and what difficulties will you encounter in obtaining information? System Analysis and Design System Planning 7 Preliminary Investigation Overview Step 5: Estimate Project Development Time and Cost Avicenna Will you conduct interviews? How many people will you interview, and how much time will you need to meet with the people and summarize their responses? Will you conduct a survey? Who will be involved? How much time will it take people to complete it? How much time will it take to prepare it and tabulate the results? System Analysis and Design System Planning 8 Preliminary Investigation Overview Step 5: Estimate Project Development Time and Cost Avicenna How much will it cost to analyze the information gathered and to prepare a report with findings and recommendations? You should provide an estimate for the overall project, so managers can understand the full cost impact and timetable System Analysis and Design System Planning 9 Preliminary Investigation Overview Step 6: Present Results and Recommendations to Management Avicenna The final task in the preliminary investigation is to prepare a report to management The format of the preliminary investigation report varies from one company to another The report includes an evaluation of system request, an estimate of costs and benefits, and your recommendation System Analysis and Design System Planning 10 Preliminary Investigation Overview Step 6: Present Results and Recommendations to Management Introduction Systems request summary It contains the results of the preliminary investigation Recommendations Avicenna It describes the basis of the system request Findings It contains a brief description of the system, the name of the person or group who performed the investigation, and the name of the person or group who initiated the investigation Recommendations for further action, with specific reasons and justification System Analysis and Design System Planning 11 Preliminary Investigation Overview Step 6: Present Results and Recommendations to Management Project Roles Time & cost estimates Anticipated tangible and intangible benefits and a timetable that shows when they are to occur Appendix Avicenna This section describes the cost of acquiring and installing the system, and the total cost of ownership during the system’s useful life Expected benefits Lists the people who will participate in the project, and describes each person’s role It included in the report for supporting information System Analysis and Design System Planning 12 Sequence Summary During the third step in preliminary investigation, the analyst perform fact-finding Fact-finding involves various techniques such as Analyze Organization Charts, interviews, Review documentation, and Conduct a user survey During the fourth step in preliminary investigation, the analyst evaluate the project’s operational, technical, economic, and schedule feasibility During the fifth and sixth steps, the analyst estimate project development time and cost; and present results and recommendations to management Avicenna System Analysis and Design System Planning 13 Sequence Summary In this Sequence we have Avicenna Described the third step in preliminary investigation that describe how to perform fact-finding Described the interviews technique Defined other fact finding techniques, document review, user observation, and survey Described the fourth step in preliminary investigation that describe how to evaluate feasibility Described the fifth step in preliminary investigation that describe how to estimate project development time and cost Described The final task in the preliminary investigation that describe how to prepare a report to management System Analysis and Design System Planning 14 Reference [1] System Analysis and Design, Sixth Edition (Chapter 2 ) Avicenna Authors: Gary B. Shelly, Thomas J. Cashman and Harry J. Rosenblatt , Publisher: SHELLY CASHMAN SEWIES. System Analysis and Design System Planning 15