Lecturer: Dr. Raida Wajih Khalil
Internal Examiner : A
Faculty of Science
Department of Biotechnology & Genetic
Engineering
Student Name : Student Number:
Course Name: Laboratory Management (240490) 1 st semester: 2014/2015 Sec: 1 Date: 29 th Jan 2015
Final Exam Time: 13:00pm Duration: 120 minutes Number of Pages: 4 Number of Questions: 2
Mark: /40
The main object of education is to keep continually asking questions"
Q1. Choose the most correct answer(? Pts)
A-leadership and management are often thought of as the same thing:
1- True 2-False
B------------addressed the difference between management and leadership:
1-Longest 2-Synder 3-Maccoby’s 4-no correct answer
C-----------------are administrators whose able to influence decision :
1-Managers 2-leaders 3-supervisor 4-all correct
D-The’ Longest’ statement about leadership is a process:
1-a process of group individuals influencing another group
2-a process of one individual influencing another individuals or group
3-a dynamic relationship between leader and collaborators
4-No correct answer
E-Leadership differ from boss in terms of :
1-depending on authority 2-says we & have followers 3-assign tasks 4-All correct
F-becoming a leader is a simple and not that difficult: 1-true 2-False
G-management is the concept of achieving organizational goals by:
1-people co-operate with each others 2-people co-operate with community
3-1 and 2 correct 4-no correct answer
H-today’s management style has evolved to power derived from:
1-position 2-leadership 3- 1 and 2 correct 4-no correct answer
I-the parameters that affect the management of laboratory are-------and--------:
1-Goals of organization and patient 2-Geographic location and humanity
3-sense of humour and goals 4-intigrity and its size
1
All the best, Dr. Raida W.Khalil

J-Getting efficient analysis for clinical lab Results by implementation the most advance technology: 1- True 2-False
K-Effective management starts with establishment the achievement of the organization: 1-True 2-False
L-----------,-----------and -----------are the basic steps of function of management are in order:
1-paning, organization and implementation
2-organization, planning and implementation
3-imlplementaion, organization and planning
4-planing, implementation and organization
M-implementation is a stage of management function, which includes:
1-controling 2- monitoring 3-assessing 4- all correct
N-----------is the central person whose guides others towards achieving goals:
1-Manager 2-leader 3-supervisor 4- all correct
O-------------includes activities such as assessment and its major component is------------
1-impelentation, vision 2-planning, personal development
3-planning, goal setting 4-organizing, innovation
P-Management function is equivalent to responsibilities associated with manager duties:
1-True 2-False
Q -implementation is a management function stage and which includes:
1- monitoring 2- controlling 3-assessment 4-All correct
R----------is an essential process for reducing ambiguity and anxiety among staff in the organization:
1-organization 2- participating 3-planning 4- coordinating
S-The shewhart cycle is a continuous, circular cycle and including 4 steps:
1-plan, process, act and check 2-plan, do, check and implement
3-plan,do, check and act 4-all correct
T-the management position of supervisory requires more frequent:
1-people skills 2-technical skills 3-cognitive skills 4-1&2 correct
U-the boundaries separating each management function are overlapping:
1-True 2-False
V-the laboratory functions of today’s laboratory function are more ---------------, except:
1-diverse 2-complex 3-well skilled in management 4- all correct except 2
W-Obtaining manager and leadership skills is a factor of :
2
All the best, Dr. Raida W.Khalil

1- training 2- Experience 3-1 and 2 correct 4-no correct answer
X-the management function relies into :
1-coordination, communication and collaboration
2-coordination, communication and cooperation
3- coordination, communication and participation
4-All correct
Y--------reflect the culture and values of the laboratory:
1-goals 2-objectives 3-mission 4-vision
Z------, in which a decision must be made, is vary and depends on the problem:
1-time 2-speed 3-skills 4-no correct answer
A’-short-term plan defines less goals and more complex:
1- True 2-False
B’--------is considered a good approach to reach effective planning:
1-time 2-assessment and survey 3-1&2 correct 4-no correct answer
C’-the major compound of the organization function are:
1-collaboration 2-staffing 3-priorization 4-all correct
D’-the organization mission should be:
1-realistic 2-challenging 3-without goals 4-1 and 2 correct
E’----------provides non-specific directional guidance for organization:
1-mission 2-vision 3-goals 4-objectives
F’-the laboratory manager facing Two types of problems:
1-structured and non-recurring 2-routine and unstructured
3-structured and unstructured 4-All correct
G’--------requires significant attention to details and monitoring for any adjustment in the organization:
1-assessment 2-survy 3- coordination 4-collaboration
H’-effective manager make quick and complicated decision:
1-True 2-False
I’-John Synder defines leadership as:
1-ability to motivate others to seek targeted objectives.
2-Ability to improve the manager skills 3-1 and 2 correct 4-NO correct answer
J’-The managers make ------------decision under 3 conditions and which is the most common : 1-cerinly 2-risk 3-uncertinly 4-alternative
3
All the best, Dr. Raida W.Khalil

K’-decision making is the process of choosing among limited alternatives:
1-True 2-False
Q.2: Answer one of the following problems(5pts)
4
All the best, Dr. Raida W.Khalil