FACILITIES SERVICES Job Description Transportation Services Truck Driver 2 Job Code: 8554 – Contract Classified Truck Driver 2 Shuttles Department Introduction: Transportation Services provides innovative and sustainable transportation solutions that facilitate the educational, research, cultural and service missions of the University. TS supports the UW campus with the following: Parking, Transit, Bicycling, Walking, Rideshare, Fleet Services, UW Shuttles, and Transportation Planning & Construction. Job Purpose: Under the direction of the Assistant Manager for UW Shuttles, operate a wheelchair lift-equipped 30-foot or larger passenger bus, multi-passenger wheelchair lift-equipped cutaway van, or single occupancy wheelchair lift-equipped van for the purpose of transporting University students, faculty, staff, medical personnel, patients, patients' family members, visitors and selected materials, including medical commodities, between specified medical and/or campus facilities. As such, UW Shuttles are considered an extension of the patient care environment. This is an essential services position, which means that staff must report to work even if it is announced that the University has declared suspended operations due to inclement weather or other emergent situations. UW Shuttles provides service on behalf of UW Medicine/UW Medical Center and affiliated organizations. Duties and Responsibilities: Conduct pre-trip and post-trip vehicle inspections; complete daily vehicle inspection paperwork and report any vehicle maintenance problems to supervisor or lead driver Drive 30 foot or larger passenger bus, multi-passenger cutaway van, or single occupancy van in varied weather and traffic conditions within specific time constraints Provide safe and courteous transportation between specified facilities Adhere to traffic regulations and report any accidents or injuries immediately Maintain route schedule Drive various vehicles & routes and work varied shifts as mandated by program need Provide excellent customer service through effective, clear, courteous and professional interactions with clients, colleagues and the campus community Communicate courteously and effectively; provide verbal information to the public regarding routes, schedules, medical commodities, directions and other service-related information; communicate and interact with individuals of various backgrounds and speaking or physical/cognitive abilities; use public announcement system to make stop announcements along the route Assist passengers getting on and off bus or van as needed Possess and apply the ability to handle stressful situations and changing priorities effectively Communicate effectively with the program manager, assistant manager, lead driver, and administrative staff via two-way radio when traffic, vehicle, or passenger issues occur; contact other drivers as needed to relay traffic information when problems are encountered; respond to two-way radio calls from dispatch in a safe and timely manner Remove litter from bus or van between runs and at end of each shift; sweep bus or van at end of shift; fuel vehicles as required Keep accurate records regarding the number of passengers and commodities transported on daily route sheets; track data on driver manifests as required; assist in developing routes, stops, and detours as needed; assist in maintaining UW access maps & guides Review, compose and respond to work-related e-mail as needed; complete computer-based reports as needed Support all management directives and the vision and values of Transportation Services Comply with all University, Facilities Services and Transportation Services policies and procedures Participate in and follow through with Transportation Services process improvement initiatives (Balanced Scorecard, Lean, Ideas Systems) Actively participate in meetings and training as scheduled 12/31/14 Page 1 of 2 Demonstrate the following professional attributes: strong personal integrity and trustworthiness; responsibility and accountability; ability to perform successfully working both independently and as part of a team; a positive, optimistic, success-oriented attitude; professional demeanor which includes being tactful, civil and courteous; professional work ethics Perform other duties as assigned Regular and predictable attendance is required Core Competencies: Demonstrate personal integrity and trustworthiness Manage stressful situations and changing priorities effectively Anticipate, recognize and resolve problems Be responsible and accountable Use organizational skills and provide attention to details Maintain a positive, optimistic and success-oriented attitude Exercise professional demeanor, which includes being tactful and courteous Exhibit a professional work ethic Continuously promote a safe work environment Required Skills, Experience and Knowledge: One year of full-time experience as a Truck Driver/Bus Driver or similar work OR equivalent education/experience; AND possession of a valid Washington State Class B Commercial Driver's License or higher with Passenger Endorsement and the air brake restriction removed Possession of current CDL medical certification at time of employment Excellent driving record One year of experience as a bus driver Basic computer skills Excellent customer service experience Effective verbal and written communication skills Demonstrated ability to perform successfully working independently and as part of a team Must be able to follow written and/or verbal instructions and communicate in English regarding the use of chemicals, supplies, and equipment; comply with safety policies and procedures Have knowledge and understand of safe work practices and policies Must be able to wear all proper Personal Protective Equipment (PPE) as required Must be able to follow written and/or verbal instructions and communicate in English regarding the use of chemicals, supplies, and equipment; comply with safety policies and procedures Desirable Skills, Experience and Knowledge: High School graduation or equivalent Experience driving 20+ passenger vehicles Experience operating wheelchair lift-equipped vehicles Experience transporting persons with disabilities Valid CPR/First Aid certification Knowledge of University of Washington campus & Facilities Experience with process improvement initiatives Conditions of Employment: Pre-employment drug test is required coupled with participation in an ongoing random drug/alcohol testing program in compliance with Federal regulations A satisfactory outcome from a criminal background verification will be required prior to hire 12/31/14 Page 2 of 2