FACILITIES SERVICES
Job Description
Facilities Maintenance & Construction
Program Support Supervisor 2
Job Code: 7257 – Contract Classified
Department Introduction:
Facilities Maintenance and Facilities Construction are responsible for general maintenance, repair, alterations, and
renovations of all campus facilities including building interiors, exteriors, and grounds.
Job Purpose:
Supervise program support staff and provide high level administrative support to the Assistant Director for Campus
Alterations, Maintenance & Alterations, and Facilities Services.
Supervises program support staff under general direction of the Alterations Assistant Director. Supervisory responsibility
includes interviewing, recommending selection of support staff, training, assigning and scheduling work,
verifying/approving of all leave, overtime, and compensatory time, conducting annual performance evaluations, handling
performance issues including carrying out corrective action.
Duties and Responsibilities:
 Provides support to the Alterations Assistant Director which may be confidential in nature and assists with
administrative details
 Participates in peer unit meetings for the purpose of standardizing implementation of department-wide policies
and procedures
 Coordinates with Human Resources personnel to handle the processing of the FMLA and Disability
Accommodation policies and procedures for employees
 Prepares correspondence, records, reports, forms, memoranda and other material for Alterations Assistant
Director, Managers and Supervisors
 Assists in planning, implementing, training and maintaining policies and procedures related to the AiM program
 Uses AiM reports and other computerized systems, including, PAS,HEPPS and OWLS to provide support for the
Alterations Assistant Director in order to monitor and resolve issues regarding budgetary requests, payroll
discrepancies, use and purchase of departmental equipment
 Maintains reports on research for purchase requests, vehicle usage, and communications equipment
 Maintains filing systems, including departmental employee files; maintains official bulletin boards
 Schedules meetings and keeps Alterations Assistant Director’s calendar
 Coordinates and handles purchase orders and contracts
 Performs the duties of a Program Coordinator
 Coordinates telecommunications and equipment maintenance issues (e.g., troubleshooting, calling service/repair,
ordering replacement parts, maintaining records of purchase, repair, and service)
 Perform other duties as assigned
 Regular and predictable attendance is required
Core Competencies:
 Demonstrate personal integrity and trustworthiness
 Manage stressful situations and changing priorities effectively
 Anticipate, recognize and resolve problems
 Be responsible and accountable
 Use organizational skills and provide attention to details
 Maintain a positive, optimistic and success-oriented attitude
 Exercise professional demeanor, which includes being tactful and courteous
 Exhibit a professional work ethic
 Continuously promote a safe work environment
Required Skills, Experience and Knowledge:
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Must possess excellent communication skills, with demonstrated ability to express ideas both verbally and in
writing, and have strong administrative and computer experience, including Microsoft Office computer software
and Outlook email and calendaring
Demonstrated experience providing administrative support to senior management personnel
Experience supervising clerical employees supporting a varied and complex operation
Demonstrated ability to work independently in a high volume, high stress environment, prioritize work and meet
deadlines unassisted
Demonstrated ability to work with University administrators, vendors, contractors and trades employees
Experience working in a customer service-oriented operation
Demonstrated ability to collaborate with others as a team player and resolve problems constructively
High school graduation or equivalent AND three years of applicable experience in the program specialty OR
equivalent education/experience
Have knowledge and understand of safe work practices and policies
Must be able to wear all proper Personal Protective Equipment (PPE) as required
Must be able to follow written and/or verbal instructions and communicate in English regarding the use of
chemicals, supplies, and equipment; comply with safety policies and procedures
Desirable Skills, Experience and Knowledge:
 Experience with University procedures and processes
 Experience in a skilled trade work environment
Conditions of Employment:
 Must be able to work in a non-smoking environment
 Must have current Washington State Driver’s license
 Must be able to work effectively in multiple locations
 A satisfactory outcome from a criminal background verification will be required prior to hire
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