FACILITIES SERVICES
Job Description
Building Services
Custodian Supervisor 1
Job Code: 8776 – Contract Classified
Department Introduction:
Building Services delivers Custodial Services to the UW campus that provides exceptionally clean and sanitary
environments for students, faculty, staff, and visitors and manages the comprehensive Recycling & Solid Waste
Management program.
Job Purpose:
This individual serves as a first-line Supervisor in the Custodial Department. The Custodian Supervisor is responsible for
supervising, with designated authority, 25-35 custodian personnel within a designated work area consisting of 10-15
buildings—reporting directly to the Custodial Manager of Operations. The Custodian Supervisor assists in directing the
day-to-day activities, including: training all assigned staff; insuring safe work practices are adhered to; assigning work;
preparing daily cleaning schedules; monitoring productivity of personnel; evaluating work assignment and completion of
project work; securing buildings, including unlocking and locking buildings; and responding to employee concerns. With
designated authority, the Custodian Supervisor interviews and recommends selection of applicants, conducts training,
acts upon leave requests, conducts annual performance evaluations; recommends corrective action; and works directly
with clients on cleaning issues.
Duties and Responsibilities:
 Insure staffing needs of assigned buildings; analyze workloads and assign work to employees
 Assign building keys to custodial staff and maintain key security
 Maintain compliance with applicable policies and procedures
 Inspect buildings to determine cleaning needs and job assignments
 Prepare reports related to the Custodial Division, such as building inventories and custodial procedures
 Oversee performance of special cleaning projects
 Carry cell phone/portable radio to maintain workplace communication
 Ensure that power cleaning equipment is maintained in proper working order
 Identify, report, and take corrective action to resolve custodial problems; report and act upon building security,
maintenance, and potential safety hazards
 Evaluate, order, and maintain stock of custodial supplies; recommend the need for equipment
 Conduct safety meetings and train subordinates; enforce safety rules and regulations; investigate accidents and
incidents and fill out accident/incident reports
 Meet with building clients to insure cleaning expectations are met
 Conduct regular training of all staff on all cleaning procedures, including chemical and equipment use
 Submit a daily shift report on all pertinent activities occurring during the shift
 Maintain a positive attitude and set a good example for custodial staff, while supporting the common goals and
objectives of the supervisory/management team
 Perform other duties as assigned
 Regular and predictable attendance is required
Core Competencies:
 Demonstrate personal integrity and trustworthiness
 Manage stressful situations and changing priorities effectively
 Anticipate, recognize and resolve problems
 Be responsible and accountable
 Use organizational skills and provide attention to details
 Maintain a positive, optimistic and success-oriented attitude
 Exercise professional demeanor, which includes being tactful and courteous
 Exhibit a professional work ethic
 Continuously promote a safe work environment
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Required Skills, Experience and Knowledge:
 Proven strong organizational and problem-solving skills, including the ability to make sound decisions, prioritize
tasks and meet deadlines with demonstrated flexibility to meet changing needs
 Strong supervisory and people management skills with a demonstrated commitment to build and maintain a
strong team and customer service oriented organization
 Excellent oral and written communication skills, including those required to create reports, conduct meetings, and
train personnel as well as the ability to work well with others
 Experience inspecting buildings to determine cleaning needs and analyzing workloads
 Demonstrated ability to work both independently and as part of a team
 Computer proficiency using Microsoft Word and Microsoft Excel as well as data entry experience
 Demonstrated ability to work in a culturally diverse environment with demonstrated flexibility and composure
 Equivalent education/experience will substitute for all minimum qualifications except when there are legal
requirements, such as a license/certification/registration
 Have knowledge and understand of safe work practices and policies
 Must be able to wear all proper Personal Protective Equipment (PPE) as required
 Must be able to follow written and/or verbal instructions and communicate in English regarding the use of
chemicals, supplies, and equipment; comply with safety policies and procedures
Desirable Skills, Experience and Knowledge:
 Experience supervising custodial services staff in a large institution
 Demonstrated experience contributing information to the determination of a fixed budget
 Experience with Balanced Scorecard and Lean processes
Conditions of Employment:
 Valid Washington State Driver’s License
 A satisfactory outcome from a criminal background verification will be required prior to hire
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